pressed the button at the photo section no one came I had to track down an employee when I had…read moresomething printed over an hour ahead before I picked up and I went to ask and everyone looked at me like I had 30 eye balls... I put it in over an hour ago and nothing was even started to print like okay But idk I'm waiting like 20 minutes here for something I ordered an hour ago yk

I don't often give 1 star reviews, but this Walgreens pharmacy certainly deserves it. This has to…read morebe one of the worst pharmacies I have encountered, and this is coming from a former pharmacy technician of 10 years. My husband had surgery this past Tuesday, and his doctor's office sent 4 scripts to this pharmacy since it's close to our place. A half hour goes by and when we get to the window, they don't even see prescriptions in their system. We check with his doctor they did indeed send them to this location. The doctor's office then tries to call and get a hold of someone but they are just put on hold. Mind you, this pharmacy is dead. No customers at the counter, no phones ringing, nothing. I know what a busy pharmacy looks like and this was not one of them. We go home to wait since he needed to lie down so I figured I would go back out and get the scripts. After multiple calls from us and his doctor they finally got them in their system, but told us that it would take 3 hours to fill. 3! All 4 rxs are frequent fliers that are stocked at all pharmacies so this was unacceptable. We pushed back saying we really need them sooner considering my husband just had surgery, especially since one was an antibiotic and at this point we were about 4 hours post op. They were eventually filled and I picked them up. All 3 people I could see in the pharmacy were standing around and joking when I walked up to the counter. No reason I should've been told 3 hours to wait for my prescriptions. He won't ever be using this pharmacy again considering there's a CVS right around the corner by the Falls. From the looks of the other reviews, it seems this is a pattern with this Walgreens pharmacy. Never again.

Was in and out to grab what I needed. The store was…read moreorganized & what I needed was easy to find. The staff were polite and courteous. Used self checkout and was on my way.

If I could give negative stars I would…read more Super disappointed with this pharmacy. I picked up a prescription for my baby daughter, and the bottle wasn't sealed properly--medicine ended up spilling all over my bag. I didn't even notice until I got home and smelled something weird. What was supposed to be 14ml ended up being just 5ml. Tried calling the pharmacy a few times before finally getting through. When I explained what happened, they didn't apologize or seem to care at all. They just told me to come back and pick up more. Luckily my husband was able to go because I had both kids with me. Honestly, this kind of mistake is really careless, especially when it involves a baby's medication. Not sure why urgent care sent the prescription here. For a place that's open 24/7, it's really not run well. Wish I had read the reviews first--seems like this kind of thing happens a lot. Definitely wouldn't recommend this pharmacy. It's not worth the hassle, especially when it's almost a half-hour drive from home

This place is the worst, their pharmacy never picks up. They are rude and unorganized, called…read moremultiple times and no response or got hung up on, unprofessional overall. Don't change your prescriptions to this store, ever.

If I could leave no stars, I would. The cashier/manager older Hispanic lady slid the door shut in…read moremy face as I was walking in at 9:59 to 10:00 PM. I understand the store closes at 10, but that is the most terrible, third-world customer service I have ever seen in the Palmetto Bay/Pinecrest area. I told her I just wanted one item and she looks down at her wristwatch and said, "I don't care, now it's 10 PM" ... AVOID THIS PLACE AT ALL COST. CVS next door is much better, and I'm typically not a CVS person.

I've been coming to this Publix at 14601 S Dixie Hwy, Palmetto Bay, FL 33176 for years, as its…read morecloses to my job, and I have always been very happy with the service. Sadly and most recently, I have experience a drastic decline in customer service. Mostly, the meat department has proven to be poorly managed. I did meet once Jose the store manager and he was very professional and did the right think for me. There is never enough organic chicken or organic meats. And I get it everyone is eating healthier these days. However, in recent months I have asked for rain checks when out of items. Frank one of the managers in that department is not open to accept rain checks and yesterday I had a poor experience with him as he accepted my rain check changing the price to meet the rain check. He was angry. This was a terrible experience. At this location showing has become not pleasurable at all. I never thought I would write a negative review on Publix. It's one of my favorites places to shop, except maybe e this location.

Yes , that's why I shop at Publix their pretty well stoked by 8:00 am great selection of items…read moresometimes they may have 20 or more varieties of coffee, olive oil . Cheese products, can foods , fresh vegetables, great subs , these are some examples of one of the best grocery stores in the business, well stocked fresh looking displays , clean , stores great service and friendly staff . They go back Going back many years ..

This is a nice, large Walgreens. Since it is in a strip mall, there's no way you will ever face…read moreparking challenges. They even sell flower bouquets and had a pretty assortment of plants, including a miniature cycad and bonsais. The aisles within the store are spacious and easy to navigate, and the customer service here is great. I needed to buy Ibuprofen prior to an upcoming surgery and as I debated with my mother which brand to get or if I should get acetaminophen instead, one of the employees that was stocking the shelves offered to assist and made his own recommendation. Since he's not a doctor, he suggested I double check with the pharmacist as to Ibuprofen being a better choice for oral surgery over acetaminophen (despite the fact the acetaminophen is in a higher dosage). There was no line at the pharmacy and within 5 seconds of arriving to the consultation window, a pharmacist approached me and echoed the employee's suggestion of getting the Ibuprofen. I once again thanked the employee and was on my way to the register. The cashier was also friendly and helpful, and quickly rang up my purchases. No lines at the register either, which was nice. It's nice not having to spend over 10 minutes to pick up some items and get a quick pharmacist consultation squeezed in all at the same time, I wish all of their locations would operate as smoothly and quickly as this one does.

I love how this Walgreens is organized. The staff is very nice as well! I had to return an item…read morewith no receipt and the helped me gladly with no issues. I'll be back soon!

This is hands down the worst pharmacy experience I've ever had. Every single visit is frustrating…read more No one ever seems willing to help, the staff is disorganized, and prescriptions are constantly messed up or delayed for no reason. They're either randomly closed, short-staffed, or shutting down early with no notice, which is incredibly inconvenient when you're trying to pick up important medications. Customer service is practically nonexistent -- you feel like a burden just asking basic questions. A pharmacy should be reliable and efficient, especially when people depend on their medications, and this location fails every time. I would not recommend this Walgreens pharmacy to anyone. Save yourself the stress and go somewhere else.

There's never any staff around to grab locked items, this is the fourth time I haven't been able to…read morebuy stuff because it's locked, I request it and the speaker stays calling someone over for 20 minutes, so frustrating

Village Pharmacy has switched almost all their communication to text and online, but they forgot…read morethe part where they need to communicate back. Seems simple enough to request a refill, but they don't confirm receipt of an online request, or let you know the script is ready. On a more personal note, the meds I order require a specific dosing tool because the medication is meted out in clicks. Village Pharmacy has compounded the medication into syringes at least half a dozen times, which makes me wonder what else they are missing. I prefer to support local businesses, but as soon as the dosage matches that available on Chewy, I'll be switching to their pharmacy.

Being used to picking up prescription at Walgreens and CVS, I can immediately tell the difference…read morethe moment I walked in. First, the place actually looked inviting, and there was someone standing at the counter ready to help. No long wait for the lone staff to take care of the drive through, then the phone call, before giving you attention. I provided the info and my medicine was in my hands in a quick minute!! Really impressed with the service. I don't know if the price is more than other pharmacies, but I am sold on the service alone.

This location is unfortunately very understaffed, which results in long wait times and the pharmacy…read moreis unable to answer the phone. The employees are really nice, but are clearly swamped. Convenient location, but could be a much better experience with some additional hires!

Omg. This Walgreens pharmacy is the slowest in Miami. It's…read morekinda sad because this is the one by my house. I have a feeling they are understaffed which sucks. Everytime I have a script here if I'm the only person takes 10-20 minutes. If there are other people here it takes an hour to pick up a script. Sucks that they are always so busy especially for the staff. Maybe Walgreens will see how they are and up their staffing!!!

They did not answer my call for two whole days for a baby's prescription. Stating my order was…read moredelivered to my house on the Walgreens app I had to wait two days and 3 hours for them to answer my call. Then they stated the delivery was to far that they could not deliver. Now on the app it shows I picked up the medication when they were supposed to cancel the order. Now they are not answering it has been three hours on hold. They need to be fired. Terrible customer service. I cannot get my daughters medication because they cannot answer the phone and have a false report on my INSURANCE STATEMENT!!!!

To Walgreens Management…read more.. I've been a loyal Walgreens customer for years and have worked in retail management for a long time, so I understand how important positive customer interactions are to the business. Unfortunately, my most recent experience during the overnight shift was one of the worst I've ever had in any retail environment. The cashier on duty, Yailen, displayed consistently hostile and unprofessional behavior: - Completely ignored my greeting ("hello" / "good evening") ... not even a nod or eye contact - Did not speak a single word during the entire transaction (no "hello," no "thank you," no "have a good night") - Made a visibly nasty facial expression (scowling / eye-rolling) when I spoke to her - Overall demeanor gave the strong impression that she was irritated and resentful that a customer was present to make a purchase It was openly rude, unwelcoming, and disrespectful. For a 24-hour retail business, having an overnight associate who clearly does not want to interact with paying customers creates a damaging impression and directly undermines the store's reputation and sales. In my years managing retail teams, an employee who behaves this way would be placed on immediate corrective action (performance improvement plan) and, if the behavior continued, would be separated from the company... usually within 30-90 days. This level of consistent hostility toward customers is not a minor attitude issue; it is a serious performance and conduct problem. I hope this feedback reaches someone who can address it directly. No customer should have to feel unwelcome or disrespected while trying to give your store business, especially during overnight hours when staffing is already limited.

Do not fill your prescriptions here. You can't get through to anybody on the phone. The wait times…read moreare extremely long, either in person or in car and they speak to you condescendingly. I've even been told my prescriptions are ready on a Monday for Tuesday and then I come on Wednesday and then I have to come back later in the day cause they're still not ready.

This is tyhe worse pharmacy in miami. They does no answer the phone. Even my doctor was calling in…read morefront of me for 1 hour and was impossible to speak with this walgreens and is not the first time.