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CVS Pharmacy

2.0 (149 reviews)
Open • 8:00 am - 11:00 pm

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Household

There's almost always only one register open, which leads to long lines and unnecessary wait times. When customers ask questions, the staff often seem rushed and eager to answer quickly just to move on -- it doesn't feel like genuine customer service. On top of that, there's rarely enough product for the advertised deals. Most of the time, there are only one or two items available for promotions, which is frustrating. I don't think all of this is the staff's fault -- it seems clear they're understaffed and overwhelmed. This location could really use more support and better management to improve the customer experience.

Smell soooo bad dirty as heck!! Did the pharmacy manager ever check the restroom for cleanliness

Pharmacy should have clean restrooms. This pharmacy was the dirtiest restroom I been.

Many roof leaks being caught by tarps that drain into a tube that dumps into a trash can

This store smells bad, has had trash cans catching roof leaks for weeks or months, and seems to be constantly under-staffed because there are always long lines with long wait times at pharmacy and it can be hard to get someone to come to an aisle to unlock the many locked shelves that require assistance to get basic items like deodorant and lotion...to name just a few issues.

Lisa S.

This has to be the worst pharmacy in Newark, California. I'm not sure why they haven't hired any more employees, but the theft here is rapid. There are no products on the Shelves. You can't find anything. I've been there a couple of times and still nothing, and they don't even care. (After speaking with an employee) I don't know who's managing the store, but they're not managing the store very well.

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7 years ago

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14 years ago

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13 years ago

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10 years ago

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15 years ago

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11 years ago

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11 years ago

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8 years ago

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13 years ago

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14 years ago

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14 years ago

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15 years ago

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12 years ago

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11 years ago

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13 years ago

Pharmacy didn't have my prescription ready when they said they would. Also very rude and scatter brained.

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11 years ago

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11 years ago

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9 years ago

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17 years ago

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Ask the Community - CVS Pharmacy

Review Highlights - CVS Pharmacy

“This review is solely for the Pharmacy team who help the customers out for drop-off and pickup.”

Mentioned in 2 reviews

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2.2(311 reviews)
7.8 mi
•$$

My wife and I shop here weekly for our grocery needs. Parking is plentiful and the shopping carts…read moreare lined-up outside. Their Produce staff are helpful and friendly, as are the Meat Department staff. Their checkers are OK too. However, the wait and the lines at the check-out counter get long. We typically have to wait a while to get thru the check-out counter. There are a few Checkers who aren't familiar with the codes for produce, since we've had to wait some time for someone to assist. Since this Safeway is located in a residential area, it can get quite busy.

BAKERY REVIEW: This review is specifically for their bakery, but as a side note, this Safeway has…read moredeteriorated in recent years. There are some friendly workers here, but usually all lanes are closed except for the one by the liquor area. And you're expected to bag your own groceries. I digress... back to the bakery. In short: - bakery service - 0 stars - customer service - 4 stars - cake - 4 stars The details... I came here to order a birthday cake and there's no one at the bakery. I rang the bell for service, and waited over 20 minutes. Finally I track down a customer service person to take my order. I came back to pick up my cake and there's no one at the bakery. I rang the bell for service but only waited 5 minutes this time before looking for customer service. A nice guy came to help, but he doesn't work in the bakery, so he didn't know how to box up my cake or ring it up. He calls a manager over to finally box up the cake and ring it up. The cake itself turned out really good. Light sponge with fresh strawberries. A bit on the sweet side. The design turned out even better than the picture (see my pics). The writing was accurate, so no complaints here. I find out that the bakery is short staffed. They leave at 1pm, and they are trying to hire someone for the afternoon shift. I would order from them again, but will come before 1pm.

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Central Liquor & Food - Front of store. Bad owner.

Central Liquor & Food

1.9(8 reviews)
1.8 mi

The owner of the liquor store clearly had no interest in good customer service. I went to take a…read morelook at the large beer selection that was presented with large amount of light that allows you to open the doors before choosing your beer. I saw craft beers and was very interested. I looked at some of the dates and some of them were almost about a year old. That's not good. I think the owner got offended with me opening up the doors because he knew I would check in dates on the craft beer. Domestic beers were perfectly fine in regard to the dates. In a short amount of time, the owner came up to me and asked if he can help me. I said no, I was just looking. He said well, you keep opening up the doors. It was clear they didn't want my business, and honestly, with that attitude, I wouldn't want to give it to them anyway.

I've been a customer at Central Liquor on Central Avenue for quite some time, but just a few months…read moreback, they changed management, and the new team has been absolutely horrible. Time and again, their customer service has been extremely poor, yet I continued giving them my business--my mistake, in hindsight. Most recently, I forgot to buy one item, so when I went back to purchase it, they said I would have to buy it separately and that they would charge me extra for credit card fees. I even requested that they refund the first item so I could just buy both items together, but they completely refused to accommodate this reasonable solution. Basically, they said I have no option that I could not return the item and I could not purchase the items together, and I was absolutely left with no choice to get a resolution on this. The person simply refused to do anything. When I finally told them that I would no longer be giving them my business, their response was simply, "Good for me." That sums up the level of customer service you can expect here. Be very careful when shopping here--Central Liquor under this new management seems unwilling to work with customers in any way. Clearly, this is evident in all their reviews, and I'm sure other customers have experienced worse!

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Chevron

Chevron

2.3(30 reviews)
3.8 mi

This place has the worst people on the planet working here. They have no customer service skills…read morewhatsoever. Shame on me for giving them at least 5 chances now to see if things change or if it was just one employee having a bad day. But no, this is the lot of them not caring about their customers. Rude, unwilling to help, and scammers. They opened up a Costco gas station around the corner, go there for gas instead. They have a car wash on Central and Mowry Chevrons, go there instead. They have a liquor store next to Togos in the same lot or 7-11 down the street for lotto, go there instead. FoodMaxx is right there for any snacks you might need, go there instead. They throw receipts at you, they refuse to exchange winning lottery tickets, they lock up in the middle of the day randomly without notice for hours, and they are just not worth the trouble anymore. I'd rather drive an extra 5 minutes to go somewhere else. Stay away from this place if you can help it. They are despicable.

I had really bad experiences with this cashier at this gas station. He refused service after I…read morechanged mind about buying cigarettes a carton instead individual. Even another customer said ,I shouldn't be treated ruded and he was still yelled at this customer. He is the most rude customer service I ever had. He is treating customer with no respect. He is like an animal. There is another employee didn't do nothing. He should stepped in and i will take care of you instead He was just standing there like it is not my problem.

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CVS Pharmacy - drugstores - Updated October 2026

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