Car wash attendants used the same brush from the wheels on the car. I stopped him from doing the same on my vehicle. Surprising as this attendant has worked here for years, when I told him not use the brush on my car he went mute and could only speak Spanish. read more

Jarvis Shell - The poor car in front of me, the attendant used the same brush from the wheel/bottom of the car on the entire exterior of the car. - Gas Stations Near Me - Newark, California

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I come here at least once a week for the car wash and it's always perfect. The staff are friendly and do a thorough job every time. I've even gotten three free washes with their stamp card! Today I used the bathroom for the first time and it was spotless, even my 7 yr old noticed. Best Shell around! read more

The guys who do the hand wash are great but there is constant interference from the lady at the front desk, Mary.

This was my first time at this location I been going to shell for the last 10 years+ and it was just terrible definitely wouldn't recommend to anyone!!! The service was terrible not only that but the car wash workers was awful they acted like they didn't want to be there and was half fast on hand drying my car and cleaning up the rims read more

Jarvis Shell - Definitely not a rim cleaned - Gas Stations Near Me - Newark, California

I was truly disappointed with the car wash. I truly wish I did not spend $54. I should've went to a better place . The customer service is great, but the amount of quality of service is not as great after getting a car wash. My car was still dirty and I had to come home and wipe it and they refused to wash my rims I'm truly disappointed with the service. I wish I get my money back because honestly, it was not worth $54. I hope the management is hearing this read more

this Jarvis Shell has a large area for pumping gas, few parking spaces for convenience store. offerings: car supplies, beverages, snacks, lotto tics, no self-serve beverages, no booze. drink: (berry blue)Yerba mate (15.5 oz) 2.49 -organic cane sugar, brewed from yerba mate leaf extract...140 calories -tastes nasty. 33gram added sugar = 66% of daily requirement. 2 starso read more

Jarvis Shell - Tastes nasty - Gas Stations Near Me - Newark, California

Their card reader wasn't working so I had to go in and hand my card over and purchase a particular amount. I hate that so I defected 2 stars. Not impressed. Going to the Chevron next time. Same price! read more

Thanks so much to Mary and Ranjit this morning around 5:40am! They are doing awesome with smiles and fresh coffees and private restrooms! As an Uber driver, I appreciate your customer service! Thanks so much guys! God Bless and see u guys soon! :) read more

This is after full service hand wash. When I enquirer They told me interior is only floors and dashboard read more

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So weird every time I come here I get shorted 1 cent. I just put $70 in the tank and got 69.99 worth of gas.

This place lost my business today. Went in for gas and a car wash. I felt the car wash attendant was rude as if he didn't want to be there. After the wash, I asked for my receipt back since they physically take your receipt to enter your car wash number in the machine. He tells me to go into the store and ask for a receipt. I explained that I gave HIM my receipt to enter the number. He just said he didn't have it, and I had to go into the store and stand in line to get another receipt. Obviously, he threw it away and didn't want to look for it. Very poor customer service. There are plenty of other gas/car washes in Newark to choose from. I will go to one that appreciates their customers. read more

ABSOLUTE WORST! DO NOT COME HERE! This place just got new computers at the pump to pay and they are super slow. I just spent 5 minutes under the hot sun just so the computer can freeze on me. Just go across the street at Chevron, they have pumps that actually work. The stupid thing froze any time I pressed any button, don't bother with this place! Its garbage read more

Good customer service and good car wash service i am happy on this store good all service

29.99 for car wash and hand wax. It's not the greatest but it gets the job done. Takes probably about 20 minutes to get your car washed, waxed and vacuumed. They have many perfume options you can put inside your car as well. 2 stars because they don't fully vacuum your car. Always seems kind of rushed. Usually only 3 workers and when there is a line of people getting their car washed they have to work twice as fast. They have a stamp card as well. I believe it's 5 full car washes you get one free. I only come here if I am in a rush and need a quick wash and wax. read more

Just had a $31. Car Wash and it was just mediocre. The workers were unresponsive to my request to clean the windows; in my opinion a "hand Car Wash/Wax" should most certainly include clean windows. There were also several other areas that lacked an attention to detail. I will not return and don't recommend. read more

This Shell is in the Raley's Shopping Center, here in Newark. It has competition right across the street with Chevron right there. The prices here, are pretty much the same as the Chevron. They seem to keep their prices the same so it's usually basically whichever brand you decide to go with. Chevron or Shell, basically. I use to see this Shell put up Christmas lights up on the Convenience Store but haven't seen that these Christmas's lately. Also has an Convenience Store, Car Wash, and Restrooms. Overall, it get's the job done. read more

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Since Chevron across the street added their car wash, Jarvis Shell needed to up the ante by converting it's car wash into a full service one. This is the most radical change here since the former Lido Shell was renamed Jarvis Shell, and a convenience store put in place of the service garage. The price of gas here is relatively high, but they keep the station spotless, and it's a comfortable place to patronize. read more

Jarvis Shell - Car wash price menu at the pump. - Gas Stations Near Me - Newark, California

I'm reporting this shells to the state. There is a guy there on Sundays who refuses to sell me cigarettes with a valid paper ID (since CA hasn't sent my new ID BECAUSE of covid) along with my CCW ID and he refused still to sell to me but would take my expired Ohio ID (lived a lot of places in the military). He's harassed me every Sunday for the past month like about this! After he finally decided to except the ID I had I was so distraught by the 4th encounter, I walked out without paying, then still doubled back to pay.. I'm disappointed,, glad to be headed out of this area read more

10 bucks less than the freaks down the street. These guys have car washing down to a science. Quick and friendly. Hand the cat your ticket and sit back and relax. They clean the rims spray anti bug juice on the grill, windshield as well as the side view mirrors in you go after a quick power wash. After the magic brushes do their job you drive out and park the car and they do a mini detail. 15 bucks plus tip . read more

Car wash review. I've gotten a car wash 3 times here and all three time they didn't do a good job smh. The inside wasn't wiped down well and didn't vacuum well either. Lots a streaks on outside windows. Was not happy or satisfied at all. read more

Got my car detailed here. Hand wax, shampoo carpets and mats, basically the works. They did a good job for $90. Check around. That's a deal.

Not a good place for a full-service clean. They only have two attendants at a time. A full-service clean estimate takes "3 hours" because their attendants will stop working on your car to work on the regular car wash customers. They expect you to waste your time waiting instead of staffing the car wash area appropriately. If you can't provide proper full-service car cleaning -- don't advertise that you do. Second, the place is staffed with people who are not motivated to work and earn money. read more

I just got my car wash here. It was horribly done with stains left all over. When I asked the person to vaccum he said floor only. No one cares here about customer!! Go somewhere else, no point wasting your hard earned money here!! read more

$19.99 for for a drive through wash? What a rip off. Would have been nice if the prompt at the pump gave me a price before I said yes. Avoid this place. read more

I LOVE CAR WASHES that don't use high powered jets only to clean your car. Those car washes don't actually clean your car much because it only sprays away the first layer of dirt and the deep dirt stays. It's great to know there is a gas station with this kind of car wash near by. I wish the car wash had the RAINX spray but this will do. The attendant yelled at me because i didn't know you had to actually answer the question about whether or not you had a safeway card in order to complete your transaction.........he said "HEY! Finish your transaction!" and i was like........ok...... :( but...the car wash made that unpleasant interaction go away. Would recommend that when they start spraying the soapy stuff..that you turn on your air fan because it smells AWESOME :) read more

I always go to this gas station to fill up my car, buy a lottery ticket and get a car wash. I don't really pay attention to the gas prices. Its terrible. Its out of convenience and its by the Dumbarton bridge. I always have those "Oh shit!, I need gas" moments. On hot days the car wash machine will overheat and break down. If you should have it break down on you midway through your wash. Exit the car wash and get a refund from the attendant. They will usually give you another car was ticket that you can redeem in 7 days. Their ice machine broke down. You can't buy ice here..go across the street to the other gas station or Safeway for ice. read more

I did not use car wash. I came to fill up on gas. I was on a conference call in my work van, so i parked in designated parking while i finished the call on bluetooth. About 5 minutes later, The cashier Cesar came out and started messing with my work van unaware that i was inside. Opening side compartments etc. When i opened my window and asked him if i could help him, he got angry and told me to leave, parking is for customers only. I asked him what he thought he was doing and he got smug. read more

Jarvis Shell - My reciept - Gas Stations Near Me - Newark, California

This is place is not only really close to my house but also literally on the way to and from the freeway I take to work, or really, anywhere that isn't Newark, it really is super convenient to get my car washed here. For $15 plus tip, the pleasant and polite gentlemen by the machine do a pretty good job in the interior, and they work quickly. I get the inside service done every two weeks, and I know that every time I come through, my car will be nicely shiny when I drive away. read more

Suck, dirty cup holders, steak in windows, water dripping in spots, also explained.. Dont wipe in car navigation ( because I have special scratch free cloth).. they did it anyway.. I will never go back. Ever !! read more

Like a bonehead sometimes I'm in such a rush I drop money and don't realize it. Dropped off my vehicle here and came back 40.00 richer. The guys that clean your vehicle could have easily pocketed it and I would have been non the wiser. I can't say enough about someone with integrity. It's also the best carwash in the county. Thank you for your honesty and hard work. read more

Great experience. Automatic wash machine did a very good job of cleaning as it is brand new installation (compared to other crappy washers that makes it dirtier than before). Once completed, hand wiping, vacuuming and interiot cleaning and tire shine was done nicely by couple of assistant. read more

The car washer blower is very bad.... bad. After the car wash which is good, the blower don't blow any water off the car, and i paid $9.00 for it. The Chevron gas station with car wash at the corner of Fremont blvd and Thornton avenue did much better job for only $7.00 and up. Just one thing never go back to this Shell car wash again read more

I got my car washed here. Fast and pretty good. Remember to purchase the car wash in advance, there is no place to pay at the machine entrance. read more

Ahmed did not pick up he is very rude and did not up the phone. He has the worse customer service that is unbelievable. I will never step foot into this shell again If he is working here. read more

the worst express wash ever(( the rear of my car was left dirty. And they charge 10$ fir that joke. The manager was rude and just said - "what do you want - its a drive through". Avoid! read more

Not overly impressed. Fairly fast but little attention to detail, still obvious dirt on side mirror cover and wheels. Also, please don't use blue drying towels which are going to leave blue fluff all over my car and then make no attempt to remove. Had to go home and touch up the wash and wipe off the blue fluff myself. read more

I am pissed about the exterior car wash. The entire car is still covered in dirt!! I waited in line for 20 minutes and the automatic car wash got about 10% of the dirt. I pulled into my driveway and the truck looks exactly the same as before the car wash. The full service does a pretty good job but I would never go back for an exterior only wash. read more

Jarvis Shell - Look at the dirt!!! - Gas Stations Near Me - Newark, California

I usually have my car washed at another car wash, but they were closed and this one was open later. I waited for quite a while with just two customers ahead of me. I could go into detail but bottom line is, I will not we a repeat customer. Areas of the car were still dirty, they left many areas wet (which I asked them to go back a dry, but still did not). They used old towels that left major lint fibers all over all of my windows ( had to clean them when I got home). I will not be back. read more

I had a horrible experience here...I purchased the car wash package that includes a "hand dry", and was told that they were not going to be drying my car because there was 5 minutes until the car wash closed! I ended up leaving with water spots all over my "clean" car. read more

Never go there for car wash or any other service. The indian fellow who owns the station is total rip off and thinks he is doing business in India. I went for $19.99 car wash which includes not only external wash by machine but internal total detail package. The workers did a sloppy job of cleaning with dirt on floor and seats even after car was cleaned. No wax inside, No air freshener and not even proper vaccum. When I brought this to attention of owner, he said that's what you get in 20 bucks and you have to pay more( what??) when I said even basics were not covered, he asked me to go somewhere else for cleaning and said he does not give a F. He even tried to push me. What a jerk thinks this is India. Shame on the complete illeterate guy. No wonder this place got 2 stars. Unfortunately there is no negative star else in my books he is -5/5. read more