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    Jade Pharmacy

    4.5 (2 reviews)
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    Safeway Pharmacy

    Safeway Pharmacy

    3.3(4 reviews)
    3.0 mi

    I miss CVS on Driscoll so much! The staff at this Safeway are generally not very helpful…read more Yesterday, I could not pick up my medication during their open hours because the pharmacist was on a break (not the published lunch break). I was told I needed to come back in 10 minutes because the pharmacist needed a consultation on one of the medications. Each person in line was told the same thing. This is a lie; the truth is that the non-pharmacist staff cannot give out the medication when the pharmacist is not present. It would be nice if they would just be honest. There was no apology for the delay and the pharmacist break times are not listed apart from the lunch break. There usually are no greetings like "Hello" or "Have a nice day" or "Thanks for doing business with us". There is rarely a smile. I go to this pharmacy only because it is the only one left in my neighborhood.

    RECOGNITION to Safeway Employees: V, Pharmacist…read moreRhonda, Customer Service Jolene, Checker Today, I called Safeway's Pharmacy, Miss V, the Pharmacist answered. I told her my hubby's meds were all stolen from our car, along with everything from our 2-week camping trip. V's voice immediately calmed me down while she worked with me by phone to fill my husbands meds (not tomorrow or the next day, but TODAY within a couple of hours). V's thoroughness has always been spot on with our medications. Thanks again for your kindness and help. Hey, it's time we thanked wonderful Rhonda in Customer Service, because she's worked diligently for 30+ years at Safeway. And, I gotta say, "On each and every occasion she's always put Safeway's customers first by assisting them 'when and where'd there's a need. An example of this is my 78 year old hubby gets confused at times. AND, it just makes my day when he comes home with stories about how Rhonda helped him. Thanks so much Rhonda! Hey, I may be a senior, but I'm an observant person, and I gotta say Safeway is so lucky to have Rhonda in their employment for all these years. Lastly, thank you, Jolene, for always making Safeway a great place to shop. You make the customers happy to be in your checkout line with your quick smile and speedy customer service. Your the best checker ever! BOTTOM LINE: "Extend kindness and appreciation back to those people who consistently assist you when you are shopping." "AND, always check to make sure your car is completely locked, so you don't lose important property (like we did)." Thanks to anyone who's reading my review about three wonderful people who brighten our day when we shop at Safeway. Bill & Loretta Sylvia Fremont, CA

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    CVS Pharmacy

    CVS Pharmacy

    2.5(4 reviews)
    2.1 mi

    The pharmacists are nice and professional. However they are always bust and the line is long …read more There are only one technician to do the filling of prescriptions and run the cashier . He / she is very capably and efficient. But the line is still very long . CVS has changed their phone system to leave a voice mail only and they will call you back as soon as possible . That may take 1/2 day . One time my dentist needs to call and inquire about my antibiotics prescription. She was on hold for 10 minutes . I tried to call my self and no options for me to talk to a live person . Unless I drive down the and wait at the RX counter .After that incident, I consider to fill my prescription else where . Like Costco pharmacy is near by and they have enough staffs to answer the phone to help the patients .

    The staff here are extremely rude, no matter the time of the day, apparently don't know what…read morecustomer service is. I was in line for a prescription fill about 10-15 minutes before close. While the employee was helping the person in front of me their system/register went down causing that transaction to be a bit longer. As soon as the employee rang up the person in front of me she immediately went to the back and closed the gates of the pharmacy. She saw that I was in line waiting because she was staring at me while trying to reset the register?? When she went back out to clock out, she was extremely rude when I called her out for what she did. She was angry and said "well the systems are down!!" She literally successfully rung up the customer in front of me?? Which i pointed out to her and she says out loud "for fucks sakes!!" Called to escalate this to the manager the next day and manager didnt really care.

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    Jade Pharmacy - pharmacy - Updated May 2026

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