I came to get passport photos. Was able to get physical pictures and a digital version too. Friendly and efficient clerk got me going quickly so I could continue on in my day. There is a large variety of offerings to check out in the phot area. Large format printer available. read more

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What's up with no bags, no baskets and no carts? How is a person supposed to shop? I have to literally carry and drop the items I am getting. CVS has become so poor- better shut down shop and let others emerge read more

Nothing works in this store. The pharmacy is ok, but nothing spectacular about it. The store, on the other hand, is the worst CVS in the bay area. It has a Moneygram kiosk that hasn't worked consistently in years. A good for nothing telephone system that might as well be relocated in a cemetery because even the automated service just leads callers into a dead end. read more

I came into this store to purchase a few items. I needed to use the restroom. I waited in line at the cashier. Cashier says that the pharmacy has the restroom key. Go ask them, I went to the pharmacy. The pharmacy says the front has the key. Go. Ask them, I stayed it to the lady. They told me the same thing you said she looked at me. And said, the restrooms are broken. I said both of them, she says, yes. She lied to me flat out, lied to me all because she could not be bothered to help a customer. These pharmacies are closing down all over California, and these are the reasons why? Because they hire bad employees that will not help customers and do not put customers first. read more

There's almost always only one register open, which leads to long lines and unnecessary wait times. When customers ask questions, the staff often seem rushed and eager to answer quickly just to move on -- it doesn't feel like genuine customer service. On top of that, there's rarely enough product for the advertised deals. Most of the time, there are only one or two items available for promotions, which is frustrating. I don't think all of this is the staff's fault -- it seems clear they're understaffed and overwhelmed. This location could really use more support and better management to improve the customer experience. read more

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The pharmacists there are rude! Poor customer service and attitude for patients! This lady named Kim is especially rude and arrogant! Very unpleasant persoon! Also a few times I got informed that my medication is ready but they have not processed it and I had to wait additional time! I will not go there anymore! read more

Pharmacy should have clean restrooms. This pharmacy was the dirtiest restroom I been. read more

CVS Pharmacy - Smell soooo bad dirty as heck!! Did the pharmacy manager ever check the restroom for cleanliness - Drugstores Near Me - Newark, California

Worst pharmacy ever! After having transferred my prescriptions to a nearby local Newark pharmacy (Clover Pharmacy, which is 100% better) I ended up having to get one prescription at CVS again. I checked online to make sure it was ready. It said it was filled and ready to pick up. Of course the line was long and slow, as usual for this location. Once I reached the counter I was told it was not ready as my insurance didn't cover it. (Wrong). I end up having to go to another line to talk to the person at the drop off counter. I tell her the problem and she tells me she doesn't know what the issue is because my insurance DOES cover it. Now ot will be another 20 minutes for them to fill it so i go sit and wait. As Im watching them, after about 10 minutes someone goes to the refrigerator and there is my prescription that had ALREADY BEEN FILLED!! This is normal operating procedure for this store. Always error prone, laziness, rudeness, slow. Avoid it. read more

This store smells bad, has had trash cans catching roof leaks for weeks or months, and seems to be constantly under-staffed because there are always long lines with long wait times at pharmacy and it can be hard to get someone to come to an aisle to unlock the many locked shelves that require assistance to get basic items like deodorant and lotion...to name just a few issues. read more

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Dirty bathroom, not enough inventory to shop and pharmacy is so-so with customer service

This has to be the worst pharmacy in Newark, California. I'm not sure why they haven't hired any more employees, but the theft here is rapid. There are no products on the Shelves. You can't find anything. I've been there a couple of times and still nothing, and they don't even care. (After speaking with an employee) I don't know who's managing the store, but they're not managing the store very well. read more

CVS Pharmacy - Drugstores Near Me - Newark, California

Store had some good stuff. Same day photos are in fact same day. Staff is cool. Emrick a G bro he helped us print out our nailong photos quick af. read more

CVS Pharmacy - Photos we printed here - Drugstores Near Me - Newark, California

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I was seriously underwhelmed by the service I received at their pharmacy. First they needed "confirmation" from my dentists office to fill my prescription, even though the prescription had literally just been sent to them, so not sure why that was necessary. The office was closing soon and was not answering their phone, so since we live a good 2 hrs from Newark, it obviously needed to be taken care of asap. We ended up having to drive back to my dentist and let them know what was up so they could confirm right away. Again, crazy unnecessary. To make matters worse, they would not accept my goodrx coupon, even after I'd just spent nearly all my funds on emergency dental surgery. The pharmacist's reason? "I'm just not comfortable discounting it since it's a controlled substance." Nice to know that it was *your* decision and therefore your choice not to help me out. read more

Yelp says they are open until 11 however, arrived at 9:50 and a young woman with curly blonde hair proceeds to hand signal me through the window that they are closed, won't even acknowledge that THEIR schedule says TEN! Avoid this location by all means Terrible service read more

Staff members could use a little help with customer service. Came here on a Friday afternoon around 3pm. Encountered an employee who was rude not only to me, but to my 4 year old. He ended up crying and asked why she was so mean. I was shocked at her unprofessional attitude, choice of words, and tone of voice towards a child. In general, I have not had a good experience at this store with the staff nor with the pharmacy. The lines are always long to pick up medications. read more

My husband and I went into CVS and 9:45 pm. The store is supposed to close at 10 pm but they already shut the power to the door off leaving the door not open automatically. I saw others in the store still shopping and knocked on the door the cashier looked at me than ignored me so a I pried the doors open . I figured I still had thirteen minutes before they close and I knew exactly where the product I was looking for was at. Prior to arriving I called the store to see if they had the product in stock and to verify the time they close. The woman told me the isle it was on and said they closed at 10 . When I pryed the door open thirteen min before they closed and after I was ignored the checker called the manager and reported us coming into the store. She yelled at me and said once the door is disabled we are closed because it's the end of the night its been a long nite and we still have to clean. I said I called 10 min. Prior to coming you guys said you weren't closed until 10 I arrived 15 minutes before closing grabbed my item went to self checkout and was out the door by 956 four minutes before they close. This is why all these businesses are closing down. No customer service improperly managed and lazy workers don't shop there. I have to rate a one because they don't let me give a zero . People like her should not be running a store where there's medications that someone actually needs no matter on how bad her day was or now ...what a joke her name was Shugova I could be misspelling her name any way she claims to be the store manager. I'm really upset. I have radiation for breast cancer five days a week and was trying to pick up some cream for my burns I really didn't need her rudeness or sass. I would really like a response from the district manager as to what will be done differently. I know what id advise you ....fire your so called manager . As I walked out she took out her cell phone and filmed me leaving the store. What a joke why would she do that is really appreciate a response as to how you're going to handle this matter as um am so angry right now and didn't just put my complaint on here to be one of the many other complaints I want answers on how you're gonna make this right read more

Horribly rude to customers, employees in the front desk need to learn the right manners and good conduct and how to respect the customers please CVS management trained them well!! read more

PUBLIC SERVICE ANNOUNCEMENT - I suggest you NEVER buy gift cards from CVS Pharmacy. They are a total rip off! We purchased 2 gift cards for $50 a piece...looked them completely over mind you and they did NOT look tampered with. Opened both of them up to redeem them and the security strip just fell off and the second set of numbers were scratched off so you could not read them to redeem (on 2 seperate cards mind you). I called the Newark CVS, spoke to the manager, Shugusa and was told yes they knew it was an issue just call the # on the outside of the Amazon card. They are only a 3rd party vendor.....yea a 3rd party vendor that is making $ off off you selling bogus gift cards! You still get your percentage for selling them! Please explain this? You know and admit there is an issue yet you continue to sell them? You have everyday items that get stolen on the daily behind locked plexi glass that you need a employee to unlock in order to purchase it.....yet your gift cards (which apparently you have a known issue with) UNPROTECTED? They are just sitting out in the open on hooks for the scammers to tamper with and replace on said hooks......cause you are "a 3rd party vendor"? You are completely negligent! So much for a neighborhood pharmacy! You company is not the one getting screwed over so you just dismiss it and just don't care? No wonder you are going out of business! I WILL NEVER AGAIN SET FOOT IN ANOTHER CVS & SUGGEST YOU DO NOT TOO IF YOU ARE READING THIS!! read more

I went to pickup pictures and walked up to one of the staff to ask for help. The woman who helped seem to be in a very bad mood. She was being rude for no reason! I literally just entered the store.We got to the counter and she said "one of these days, she'll burn all the pictures." She just didn't seem to want to help customers. I told her I was going to pick up two orders but told me in an annoyed tone that "she can only handle one at a time." So, I said "no problem" as I was trying to be understanding and I just wanted to let her know I had two orders. I wasn't rushing her or anything. But, she seemed so angry and was giving me so much attitude for no reason. Her co-worker was looking at me, embarrassed for her. He was awkwardly laughing/smiling because of what she was saying. In the end, he was the one who helped me so thank you for that. read more

Courteous and helpful staff. Usually have at least two staff working the pickup counter which really helps because the pharmacy pickup line is often quite long. The pharmacist is kind and very knowledgeable. read more

CVS is one of the only pharmacy around Newark and they do a great job considering some of things they have to deal with.. No one wants to get help to pick out a deodorant but that's what I'm talking about, now you need a key.. We all have to pay for the ungrateful.. read more

Full service pharmacy for everything from prescriptions, to flu shots, to TENS systems! This place is also my go to store for just about everything in a pinch! Key fob batteries, luggage locks, USB cables, food, booze, housewares, everything shaving, toys, unique holiday gifts, and they carry the Peanuts characters - go Snoopy! Highly recommend! read more

Provided Great Service! The pharmacy allows folks to pay out of pocket for controlled medication. The staff was extremely friendly and efficient. They seem to be working rather long hours as well. Hopefully folks send some positive energy their way. Take care of everyone! read more

Shoutout to Steve and Richard!!! Thanks to both (both different time) I was able to grab what I needed for my birthday trippp!! Both were friendly in both navigating Me through the process and finding what I needed (disposable camera and hot wheel cars xD)! Wish the pictures I printed out were better quality tho... read more

Unprofessional and Vulgar language used in the open area where pharmacy technicians gather. Usually the pharmacy technicians are awesome and so chilled. But since the pharmacist is at lunch there is louder conversations with the pharmacy technicians using vulgar language. The one person who is the cashier person looks embarrassed to be assisting the patients that have to hear the other 4 loud and vulgar conversations. What seems to happen is more training in what to do and say to patients while the Pharmacist is at lunch both in person and over the phone Two stars for the embarrassed coworker who had to apologize for her coworkers in the back. read more

CVS Pharmacy - Unprofessional and Vulgar language used by the pharmacy technicians. Pharmacist is at lunch and no manager at the CVS to place a complaint. - Drugstores Near Me - Newark, California

Worst pharmacy ever. Slow customer service. Inadequate staffing. They texted me to let me know my med is ready for pickup so I showed up a day later and it wasn't ready. Wtf. Why did you texted me then??? Every time I go, the line is super long, the staff is rude and slow. read more

Customer service and training very lacking at this cvs.... Multiple problems with almost every pickup

Our medications are consistently filled wrong, priced wrong or never filled when they say it is. We have talked to them through the years, many many times. Each time they say the problem is fixed when it's not. Shame on me to continue using cvs. Moving to Costco. read more

Probably could have ordered the same from Amazon and had it delivered for fewer dollars, but this was a last second pickup. If you want a Time Warp sensation, blast to the past here. It's a trip. They did have what we were looking for this time. read more

CVS Pharmacy - Drugstores Near Me - Newark, California

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This store has got to be the worst CVS ever I don't even understand how it remains open? I ordered pictures early this AM as I wanted to make a gift with them for this evening I received confirmation that they would be ready at 930AM I came at 630pm No Pictures?! Even though I received confirmation that they were ready the lady said that the machine is not working?!? I called to complain and was hung up 5 times finally I got a live person I requested a manager and she said he will be with you in a few minutes?? She did not put the phone on hold she just tossed it on the counter I heard everything she was talking about ? This is the most unprofessional store I am assuming it has not closed down because people use the pharmacy?! It is over priced The photo machine never works read more

I love CVS they can be little faster with service thank for the service keep up the good job

Save your time and frustration and drive to the next closest CVS. The shelves are either completely empty or locked cages. Half the store is empty and the employees are miserable. Of the limited items you can find here, they are locked up and you have to wait 15 minutes for someone to help you. Don't even try a pick up order because they won't fill it. They will either just not fill it at all, or they'll cancel it because they don't have the product or anyone to fill the order. The employees are always miserable, you either can't find one or they are standing around complaining. They don't open check outs, they just rely on guests to check themselves out at the self checkout line and heaven forbid you have a return, you'll be sneered at and treated like crap. It's a miserable, 3/4 empty store that really should just be closed down at this point. I would recommend not supporting this store and drive to the next closest one where you might actually find what you need on the shelves and not get treated like an inconvenience. read more

beware ! do not buy any gift cards here . on sept 24 i bought a $300 amazon gift card here . after peeled off to reveal the code to redeem ,2 characters were missing. went back to the store to report some characters were missing i can't redeem ,and asked return and give me another card. cashier quickly answered we can't, no return and no refund no exchange. and was told to call amazon instead and i did . but amazon told to go back to the cvs. these 2 companies passing me back and forth for a month now. still ,look like i lost that $300 of my hard-earned money. oct 20 i went back to this store cvs like i was told by amazon to get the refund from this store.again i went, desperate to get my money back or to get another with all the code so i can redeem the money. but unfortunately a big -fat -huge lady cashier gave me a nasty answer ..this is what she said " no ! you're not gonna get any refund ,because our policy has no return no refund .you guys ( buyers she refered customers) decided to come in to buy those gift cards and you know that chances you will loose the money because gift cards are being stolen the code in the back of the cards and you still decided to buy that card ,that's your lost or deal it with amazon.do not come back to ask for refund .we will not give you any refund or tour money back. then i asked her can i talk to the manager ,she replied no !! i'm telling you now even you talk to her ,she will tell you exactly like what i just said . i asked 2nd time ,can i see abd talk to the manager on duty she then raise her voice abd said no ! no ! because she will tell you the same so go call amazon and do not come back here to us because once it's sold then it's sold . again no refund ,no exchange or anything that big fat lady cashier is very rude how rude you big lady . you have no customer service training or attitudes whatsoever. rude rude rude nasty customer service so attention everyone do not buy any gift cards from this store if you don't want to loose your money plus you will get a rude ,nasty answer if you happen to have the issues of redeeming your money. stay away from this store if you don't want to loose your hard-earned money like me i lost $300 read more

The doctor (mid aged Asian male) today here at the minute clinic was very nice. While I noticed that someone in the vaccination line didn't have insurance, then this CVS charged her more than 60 dollars for Flu and more than 100 dollars for Covid. I believe that Covid should be free regardless of insurance, and the same Flu vaccine at Costco only costs 19.99 dollars. I asked the doctor why the Flu here is so expensive, the doctor told me that here in this CVS the min charge for vaccines is 40 dollars. This is ridiculous and totally unfair. If you don't have a good insurance, just go somewhere else that provide the same vaccines at a much lower price. read more

I do get my med's here and, honestly, I feel bad for the pharmacy workers. They are constantly short-staffed (like so many places like this) and get yelled at constantly by impatient customers. I have always found the workers here kind, pleasant and helpful. The pharmacists are always so nice to answer any questions when I have a new medication. PLEEZ folks -- give 'em a break -- it's a tough job with little appreciation. And a big THANK YOU to the middle-eastern gal in cosmetics that helped me with a big smile. Sorry-- didn't get your name. read more

Absolutely pathetic staff. Unhelpful. No carts, no baskets, no bags! People are expected to carry sensitive products out the store for the whole world to see. read more

Zero star, especially for the photos department. Keep missing my orders, and the woman behind the counter does not even feel bad about it. Avoid at all costs! read more

Good in a pinch! This place is convenient if you're already in the area and need something late at night! The good: - Has everything you could ever need: food, office supplies, beauty, health care, etc. - Great pharmacy workers; they are so nice and efficient! Orders are usually filled within 15-20 minutes. - Helpful cashiers The bad: - Unorganized and messy as hell - A lot of items are unstocked read more

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The workers here are annoying, specially this one lady who always comes up to me and my friends whenever we come to CVS to buy things like a normal customer literally would. She always thinks we're up to no good which is why she's always coming up to us. Other employees also ignore you sometimes and don't help you. read more

Review for photo center. Placed photo order for same day shipping, since we wanted something urgently. when called next day they said order will take a week, even though the photo estimate said order should be ready. Got an email a week later that photo order is ready and then someone sent an voicemail that photo is ready for pickup. Guess what went I went to the store next day they can't find the photo. Worst customer experience, and total waste of time. Order process is completely broken. never order anything here. read more