I had a great experience at this store. Amanda worked with me to figure out the exact plan I would…read morewant and help adjust my glasses as necessary until they fit me. I appreciate how quick and friendly the service was!

Joe helped me out a lot great customer service. I recommend going to him for whatever help you need!read more

Great assessment and assistance with eyeglasses for my child. The optometrist was very helpful and…read moreinformative.

I wish I could give them 0 stars. This place wasted my $300 and completely ruined my glasses. I…read morewent back multiple times for help, and every time I was told, "the manager is not here." When I finally managed to speak with the manager in person, she was extremely rude, unprofessional, and dishonest. Right in front of me, she popped the lenses out of my glasses and twisted the frame, then denied ever touching them. First she said she would help resolve the issue, and then suddenly changed her story and said, "Sorry, we can't help, it's been almost a year." The frustrating part is that when I tried to get help earlier -- before it had been a year -- the staff kept telling me the manager was unavailable and that nobody else could assist me. Now I'm stuck with expensive YSL glasses that I can't even use. On top of that, I feel like I was overcharged with unnecessary add-ons and hidden costs. I have honestly never experienced customer service this bad before. The manager was incredibly unprofessional, dismissive, and disrespectful. Very disappointed. I would never recommend this place to anyone.

I've been going to Corvision and seeing Dr. Corwin Li for over 9 years, and I can honestly say I've…read morealways been very happy with the care I receive. They have the latest eye-care technology, and all three of the optometrists are knowledgeable, thorough, and really know their stuff. I always feel like I'm in good hands. Layla and Kaiona are wonderful and are always so friendly and welcoming. They make every visit a pleasant experience. And if you need glasses, they have a great variety of frames to choose from, with lots of different styles. After more than 9 years, I wouldn't hesitate to recommend Dr. Corwin Li and everyone at Corvision. They've taken great care of my eyes for a long time, and I'm very grateful to have them!

I am a true believer in good customer service gets good review from me…read more.. I was able to get professional service from Corvision during my visit of getting the right frame that fits me well! Reasonably priced and prompt service. Will be back again next time! Highly recommended.

It was my first time at Fremont Optometric Group and the process was so quick and easy! I booked an…read moreappointment the day before and showed up, was quickly checked in and did my initial exam with Marina. She was super sweet and Dr. Tracy Salgado eventually took over for my actual exam. She answered all the various questions I had and took her time to make sure we covered all the info that I came in for. The process was efficient, thorough and I wasn't pressured to purchase lenses like some of my previous experiences at different establishments. Overall, everyone I spoke to was super nice & down to earth so even though this is a bit of a drive for me, I'm definitely going to be returning for my yearly checkups and I highly recommend everyone to give this place a try!

I've been coming here for years and have always loved the doctors--they've consistently provided…read moreexcellent care. Unfortunately, the front desk experience has gotten much worse recently. I've experienced appointments being accidentally canceled, being placed on hold for 15+ minutes, dismissive attitudes, and staff giving inconsistent or inaccurate information. Most recently, I called to have a copy of my contact lens prescription emailed to me so I could purchase lenses while I was already at the store. I was told it would take 10-15 minutes, so I waited. After more than 20 minutes with no email, I called back. I was placed on hold again, and when someone finally answered, she asked for my date of birth. After I explained that I still hadn't received the email, she simply said they were busy and wouldn't be able to send it right away. I explained that I had already called earlier and was waiting at the store because I had been told it would only take 10-15 minutes. She then asked for my name, and after I gave it, she repeated my date of birth--but got the birth year wrong. It felt like she hadn't been listening and was just trying to dismiss my request. She eventually said she would send it "as soon as possible" because they were busy, but the rude attitude and lack of professionalism were disappointing. I understand that offices get busy, but clear communication, attention to detail, and respectful customer service should still be expected. I truly hope the front desk improves because the doctors are excellent, and it would be a shame for the overall patient experience to be affected by poor administrative service.

We have been patients here for many years and this place has been one of our favorite health care…read moreproviders. Dr. Ching is very knowledgable and professional. Her eye exam is thorough, never rush, and my issues/questions are addressed in every visit. The office staff is also very friendly and helpful whether on the phone or in person. (I must say they are good at hiring people.) They follow the COVID protocols strictly, which we appreciate. With limited staff on duty, some phone calls may not be answered immediately. But if you leave a message, you can expect them calling back at the same business day.

Dr. Mah is the best. I have been going to him for years. His customer service is above and…read morebeyond. Would highly recommend him.

Dawn was super nice and really down to earth, took care of us as soon as we walked in. We were…read morequoted an hour but was less than that! She was great!

The Optometrist is highly skilled and accurate. He found an issue with my previous prescription…read morefrom a "high tech" optometrist which improved my night vision. They are on the expensive side for glasses but they are quality.

Friendly service and up-to-date technology, plus they let you know what you can get free.read more

Staff here are always top notch and very helpful…read more Highly recommend if you are in search of a spot to get your eyes checked and some specs!

The Doctor is very friendly and treat me for the details for my eyes. I also recommend her to my…read morehusband and also my daughter to her.

They're perfect if you're physically disabled and in a wheelchair. I've been seeing them for years…read morenow and I'm extremely satisfied with their overall service. It's hard to find accessibility friendly places that can accommodate large wheelchairs such as mine. I highly recommend them, especially as a disabled person

My family are long time patients of Dr Vivian. Routine checkups are always thorough and…read moreinformative. I am a complex eye patient and recently went in for very dry eyes and pain. She carefully checked and saw my meimobian glands were clogged and recommended physical therapy I could do at home. It's working great and addressing some of the underlying issues in addition to the drops treatment. Just appreciate the thoroughness, care and skill.

I've been coming here for about 8-9 years now, back when this was still Stanton Kim's office. I've…read morenever had a bad experience here. Vivian and her staff are very efficient and her diagnoses are always on point. I highly recommend this place if you're looking for clinics that do Ortho-K (night time contacts).

This small shop has the nicest most helpful staff that I've ever run into in my 25 years of wearing…read moreglasses. The small shop is packed with a fantastic selection of glasses and eyeglasses. Of course they also do eye exams and contact lenses as well with an active lifestyle and two toddlers. I have mishaps with my glasses frequently and they always work hard to see if they can warranty my lenses or frames or both when they break. I even had a situation in which my frames broke and were discontinued so I thought my relatively new lenses would be useless, but they were able to find another set of frames that match the specs exactly. If you want a great eye exam from a friendly doctor, call and ask for Dr. Bahn. If you already have a prescription, I need help finding glasses and ask for Wendy.

The optometrist seems good. But they have a very poor selection of frames. Heavily marked-up…read moreprices. Be careful while selecting your frame, as some of them are quite old and possibly used..