We have been patients here for many years and this place has been one of our favorite health care…read moreproviders. Dr. Ching is very knowledgable and professional. Her eye exam is thorough, never rush, and my issues/questions are addressed in every visit. The office staff is also very friendly and helpful whether on the phone or in person. (I must say they are good at hiring people.) They follow the COVID protocols strictly, which we appreciate. With limited staff on duty, some phone calls may not be answered immediately. But if you leave a message, you can expect them calling back at the same business day.

Dr. Mah is the best. I have been going to him for years. His customer service is above and…read morebeyond. Would highly recommend him.

The Doctor is very friendly and treat me for the details for my eyes. I also recommend her to my…read morehusband and also my daughter to her.

They're perfect if you're physically disabled and in a wheelchair. I've been seeing them for years…read morenow and I'm extremely satisfied with their overall service. It's hard to find accessibility friendly places that can accommodate large wheelchairs such as mine. I highly recommend them, especially as a disabled person

I had such a wonderful experience with Dr. Nguyen at 20/20 Image Optometry!…read more I recently had OptiLight and OptiPlus treatment to help with my dry eyes, and my eyes felt so much better afterward. As an added bonus, I also felt like the droopy eyelid on my right side looked more lifted! I mentioned to Dr. Nguyen that I was going to be a bridesmaid in an upcoming wedding and wanted a quick facial treatment to help me look refreshed and glowing. She recommended the TriLift treatment, and I got lucky when one of her patients canceled and I was able to stay for the treatment. I was honestly amazed by the results! Even after just one treatment, I noticed a difference in the firmness and overall appearance of my skin. My face looked tighter, smoother, and had such a beautiful glow. It also noticeably softened my crow's feet, nasolabial folds, and forehead wrinkles. What really surprised me was that other people noticed, too! Several people commented on how youthful and radiant I looked, and a few even asked if I had gotten Botox. That was definitely the best compliment! I highly recommend Dr. Nguyen and 20/20 Image Optometry. Not only is Dr. Nguyen an excellent eye doctor, but she also offers some impressive high-tech treatments that can help you look and feel your best. If you're looking for a quick way to refresh your appearance, tighten and smooth your skin, and get that beautiful youthful glow, I definitely recommend giving her beauty  treatments a try! Thank you, Dr. Nguyen, for helping me feel confident, beautiful, and ready for such a special occasion!

Great location, very intimate! Love all the doctor's knowledge and info. Would definitely come back…read moreand recommend everyone here

I've gone to this place for years,even after l moved away…read more The doctor loves eyes and enjoys her job. She's thorough with her exams and listens to your concerns. She's personable and friendly. If you have a problem with her,you're the problem.

Was recommended to this practice by friends who are patients of Dr. Cheung. Realllly glad I went…read moreand wish I did it sooner. In addition to her being super thorough with my eye exam (almost a hour and she explained what she was doing in detail and made sure to answer all my questions thoroughly), the glasses prices here are also much better than elsewhere. My last pair that I got from site for sore eyes costed over $500; I was able to get a pair here done for almost half that. Granted the frame selection are different, but I'm happy with what I got and it's nice not having to pay so much for a new pair. Very happy with my visit and can easily recommend this practice. :)

Dr. Mo and her staff are patient and friendly. The office is quiet and soothing. If you have…read morespecific requests, they'll work with you. Communicating with them by either phone and e-mail have been easy.

The doctor was very thorough and attentive during the eye exam. Doctor Mo is friendly and helpful,…read moreespecially helping me to check insurance coverage and benefits. I really appreciated their care and professionalism. Great experience overall!

It was my first time at Fremont Optometric Group and the process was so quick and easy! I booked an…read moreappointment the day before and showed up, was quickly checked in and did my initial exam with Marina. She was super sweet and Dr. Tracy Salgado eventually took over for my actual exam. She answered all the various questions I had and took her time to make sure we covered all the info that I came in for. The process was efficient, thorough and I wasn't pressured to purchase lenses like some of my previous experiences at different establishments. Overall, everyone I spoke to was super nice & down to earth so even though this is a bit of a drive for me, I'm definitely going to be returning for my yearly checkups and I highly recommend everyone to give this place a try!

I've been coming here for years and have always loved the doctors--they've consistently provided…read moreexcellent care. Unfortunately, the front desk experience has gotten much worse recently. I've experienced appointments being accidentally canceled, being placed on hold for 15+ minutes, dismissive attitudes, and staff giving inconsistent or inaccurate information. Most recently, I called to have a copy of my contact lens prescription emailed to me so I could purchase lenses while I was already at the store. I was told it would take 10-15 minutes, so I waited. After more than 20 minutes with no email, I called back. I was placed on hold again, and when someone finally answered, she asked for my date of birth. After I explained that I still hadn't received the email, she simply said they were busy and wouldn't be able to send it right away. I explained that I had already called earlier and was waiting at the store because I had been told it would only take 10-15 minutes. She then asked for my name, and after I gave it, she repeated my date of birth--but got the birth year wrong. It felt like she hadn't been listening and was just trying to dismiss my request. She eventually said she would send it "as soon as possible" because they were busy, but the rude attitude and lack of professionalism were disappointing. I understand that offices get busy, but clear communication, attention to detail, and respectful customer service should still be expected. I truly hope the front desk improves because the doctors are excellent, and it would be a shame for the overall patient experience to be affected by poor administrative service.

Extremely impress with the f/u before my 2 cataract surgeries and aftercare…read more My RX'S were called in promptly Phone calls for any questions or complications from the staff. Prompted appointments. Try to get you seen as soon as possible. And office visits are smooth. Get in and get out as soon as possible Using only 2024 eye Equiptment for all my exams before and after. But Dr. Hundal is a hands on Professional walking you through all stages of eye surgeries and f/u up on the proper RX'S and eye equipments like sun glasses, tapes and f/u appointments. Micky Cancer/Hospice " SURVIVOR "

Dr is retired didn't get information went to the apartment the front desk girl said appointment is…read morecanceled. How irresponsible and unprofessional. Why is the automated system on? I drove 30 minutes in traffic to get there. Because of my insurance I have to go there i will never chose this place . They don't deserve any star.

Great assessment and assistance with eyeglasses for my child. The optometrist was very helpful and…read moreinformative.

I wish I could give them 0 stars. This place wasted my $300 and completely ruined my glasses. I…read morewent back multiple times for help, and every time I was told, "the manager is not here." When I finally managed to speak with the manager in person, she was extremely rude, unprofessional, and dishonest. Right in front of me, she popped the lenses out of my glasses and twisted the frame, then denied ever touching them. First she said she would help resolve the issue, and then suddenly changed her story and said, "Sorry, we can't help, it's been almost a year." The frustrating part is that when I tried to get help earlier -- before it had been a year -- the staff kept telling me the manager was unavailable and that nobody else could assist me. Now I'm stuck with expensive YSL glasses that I can't even use. On top of that, I feel like I was overcharged with unnecessary add-ons and hidden costs. I have honestly never experienced customer service this bad before. The manager was incredibly unprofessional, dismissive, and disrespectful. Very disappointed. I would never recommend this place to anyone.