The Manager & Customer Service was amazing! They were very punctual in assistance, they gave me a discount & coupons to help aid with the cost! They made me feel like a VIP Member to their service! they treated me with absolute utmost respect & so much favor welcoming attitude! The Service was so excellent! So thankful for this establishment! read more

Big shout out to "Sara" for the wonderful, informative and professional experience with our Flu shots today. Amazing, it WAS ridiculous that I felt absolutely NOTHING when you administered the shot. Appreciate your patience with providing information regarding shot schedule. Please CVS Mgmt, the facility could use some work; those fruit flies around the pharmacy area, trash can needs to be emptied - but Sara saved the experience for us... Bravo Zulu, BZ, Frank & Ve read more

Just a miserable experience every time. The self checkout, the "rewards program" data mining, the new "pre check in terminals" at the pharmacy. Just an awful store. I only go because of my insurance. Walgreens 100 times better in every possible way. ​ read more

Traveling with a group who made the unfortunate decision to stay at a very crappy hotel in close proximity (The La Quinta a few doors down- NEVER AGAIN.) There is virtually nothing of value near the hotel unless you can speak Spanish and plan to buy a car out of a trailer. (Not being racist or demeaning, being quite literal.) This CVS is the closest establishment to the hotel where you can actually get things you need. Consequently, I've been here twice already in one day. Unlike my disaster of a hotel, I have to give kudos to this CVS- they have to be the nicest CVS staff I've ever encountered. I've interacted with team members on two different shifts during my different visits. Also have been assisted by the store manager and two pharmacists. All of them have gone above and beyond to be helpful in one way or another. The pharmacists get an extra shout out for their willingness to help me address meds transfer from another location & they took care of this for me in mins. When I had questions about other things, the pharmacist helping me at the counter was so sweet and seemed to really care. A+ all around. This CVS has been the one and only positive related to the mistake we made booking the La Quinta. Thanks, CVS staff for the great customer service! (please go a few doors down and give some much needed training to the hotel staff :)) read more

24 minutes on hold only to be greeted by an incredibly rude pharmacist or pharmacy assistant compels me to write my second review. Get yourself together CVS. Do better. Be better! read more

Got a prescription sent over at 8 PM call at 10:30 because it still isn't ready and they said that I could come pick it up at 12 AM when I tried to ask the lady if there's anything we can do to try to push it forward because I can't just wait until 12 AM to pick up medicine that I need to take ASAP. She didn't even want to listen and was extremely rude. Kept cutting me off and just telling me 12 AM. read more

I was on hold for over 30 minutes on the phone. Person the on phone was rude after keeping me on hold that long. Absolutely horrible service. read more

I arrived at the drive-thru at 1:05pm. There are only 3 cars ahead of me. The pharmacy closes for lunch at 1:30pm. The third car pulls away and now it's my turn. I hear a recording, "The pharmacy is now closed for lunch." I should have read the other reviews. Everyone complains how slow the staff is. The reviewers are right. It took them 25 minutes to serve only three customers. This is clearly a management problem. This CVS advertises that they are open 24 hours. That's true if you need alcohol and toiletries, but if you need prescriptions, you will have to wait while all of the pharmacists have their lunch at the same time. read more

I'm a fan of CVS for these reasons: Most are 24/7, they are plentiful, and they have great sales/variety on non-prescription items. It's always crowded in any CVS store I go into except for the other one down the road (probably because it's out of the way). I think some people just need a place to hang out. What the heck, CVS. I end up there because they have what I need and it's not been sitting there since 2005. The pharmacist and cashier are EXTREMELY nice and efficient/professional. They always try to be helpful. I also like Walgreens, but these 2 are it. read more

CVS obviously made a mistake or had an error in their appointment system, but you'd never know that by how unresponsive and uncaring the "rep" was -- other than to try and tell me and my wife that we were both wrong! "We don't have a 0930 appointment...we changed the hours....you can go on line and make next available appointment." See the following and you be the judge. Not even an apology... Thanks CVS and horrible CVS employee for wasting our time and treating your customers like crap! read more

CVS Pharmacy - Drugstores Near Me - MANASSAS, Virginia

I will NEVER EVER shop in CVS as long as I live again because of my experience here. After giving birth to my daughter and being discharged very late in the evening because of possible health issues with my daughter there I needed to go to a different pharmacy that was 24 hours. Well to make a long story short....My husband had dropped off a prescription at our regular Giant pharmacy at lunch time and we were hopping to pick it up once we were discharged from the hospital. Well because there was some issues going on with the bloodwork from our newborn we weren't discharged until 9:30 PM. Since I was discharged so late my doctor wrote a prescription for a couple of pain pills to get me through the night until I could pick up the other prescription at my pharmacy. So I took my prescription into CVS since it was 24 hours and the pharmacist told me he would not fill my prescription since I already had one filled before. I tried to explain the situation to him and he treated me like a criminal. He had the nerve to question if I needed my prescription (a pain medicine from having given birth) and told me he wouldn't fill it since my husband had dropped off a prescription for the same drug at another pharmacy. He told me I could just pick the other medicine up the next day and I didn't need to have pain medicine. If he needed to question my prescription he should have called my doctor to find out if I needed them not treat me like I was some drug addict trying to get prescription pills. I would like to see him give birth to a 9 pound 1 ounce baby and not have any pain medicine. My husband went into the store and went off on the guy and the pharmacist then filled the prescription after my husband gave him a piece of his mind. I have no intention to ever shop at CVS ever again. read more

Terrible, slow, rude, pharmacists. Impossible to reach and when/if you do get in contact with one of their reps they are unhelpful.

Thank you for being 24 hours! After leaving the emergency room very late at night i had a prescription to fill. Seeing i was in pain i needed the medicine quickly however i didn't say this because i know i have to wait my turn. Came in close to 4 am. The pharmacist was friendly and wide awake. I know most of us aren't at that hour! I picked up some juice, jello and crackers (sick day foods) and after just a few minutes wait i was on my way. Not a typical 15-30 mins. More like 10. Anytime i fill other prescriptions here of non urgent variety i like to browse the whatnots in the store. A good CVS to go to. read more

Always frustrated when I leave. Their store is unorganized, never stocked, messy, & the employees really hate their lives. I always seem to stand at the register to check out while two employees ignore me & continue to talk to each other. ALWAYS. Their photo center is always broken/the photo person is never there. I know that's a lie BC it's 24 hours & I've gotten pictures at 2 am & at noon before... It's inconsistency & laziness on the employees parts. But most of the time it's broken, so it doesn't matter anyway. Plus they can't answer any questions about the wireless app that does it for you or why my phone plug doesn't work. Here's the thing, if you're open for 24 hours then the employees shouldn't act like they're closed/about to close. They're scheduled & should treat customers w some respect. Not act like they are annoyed were coming in so late. & the pharmacy is a joke. Talk about a drive thru that takes almost an hour to get through. So ridiculous. Needless to say, I go across the street to Walgreens now. I will never return here. read more

This is a typical CVS. What makes it a four star is that it is open 24 hours. The pharmacist who works the early hours is a nice, quick guy. One of the female pharmacists who works in the afternoon can be a little rude but I'll give her a pass due to it being very busy around five in the afternoon. Plenty of "stuff" in this store at CVS pricing. The store is located at a very busy intersection and the parking is tight. There is also a drive through available. read more

Very bad drive thru pharmacy staff . I have my doctor refill a prescription that they couldn't find when I got there. The staff had called me two hours prior saying that my medication was ready to be picked up when it got to the window. The lady had a very rude attitude and had stated that there is no such medication in my record. I showed her the automated text messages that I get from CVS pharmacy. When my medication is ready to be picked up, she said nothing to be found, and then she kept on showing attitude that there's nothing. There's nothing go you're wasting our time when I've been sitting on that window for at least two hours, and then another lady comes in and types in my date of birth and name, and then magically find it, and then hand over the medication and the rude lady doesn't apologize doesn't say anything for being rude or not finding it and just says I have a nice date very rudely without even looking at us rude and pathetic employees that they have at the pharmacy drive-through in this location. read more

This isn't my favorite location to visit, but I find myself here more often than others because it is in my direct path home from work. The hours are odd for a drug store, I don't believe they are open until 8am and they close at 10pm. The parking lot, being situation on Rt 28 is a nightmare to get out of during rush hour, but I suppose that is totally out of their control. The store is old and needs an upgrade, but is generally clean and well-staffed. Due to its location, the parking lot can be a bit intimidating because of the people hanging out near the RedBox machine right outside the front door. Overall, its useful in a pinch or when I am in a hurry and in need of something on my way home but not my favorite store to stop in. read more

Too bad the other reviewer bases her entire review on one experience that was extraordinary circumstances.Also, we don't know the other side of the story. Have stopped by here many times after trips to the ER and they were the only place opened. I don't know what I would have done without them. CVS prices can be high, so I don't shop here regularly, but some of the "sales" can be good buys. I am getting too old to clip coupons and run around town looking for the cheapest prices. I just go to stores like Wal-Mart or Wegmans where you get great prices and can do one-stop shopping. read more

Hit or miss with the customer service. An item clearly stated 'sale' $, the computer rang up 'regular' $ and the cashier was too either lazy or not smart enough to get the manager to over ride the pricing. My husband went back a few days later and the item still has a "sale" sign and he got it for the sale price without any hassle. I don't think it was me, I did ask nicely but didn't get any where. Maybe I should have throw a hissy fit! Lol. P.S. Although sale items are great! I find most items are more expensive than other stores. The toys are generally over priced, so I only buy them there when it's an emergency. Stock up when there's a sale! read more

I have been sitting here for over an hour. The person before me got their prescription as well as the person after me. I was told it was almost ready. Then at 10pm the helper left and a big line formed for drop offs. So now there is only the pharmicist and she is only helping people dropping off and ignoring that I have been here a long time. I have a father at home in bad pain and they could care less. I should have gone to Walgreens. read more

This is the worst CVS! They never answer their phone,drive thru is always backed up. But you know who's fault that is!? CVS!! Why!? Because they don't hire enough staff!! Especially since it's 24hr you would think they would hire more people!? What's the point of overpricing your products if you can't hire more people!? I'm considering changing pharmacy's CVS has gone down hill and I've always used CVS since I can remember. CVS stop treating your staff like overworked dogs, just so you can stuff your pockets with dirty money. It's a shame that most big corporate businesses are going down the same road not caring for their employees, only to save a few bucks! I will say this the employees there are very nice and helpful at times depending who you get. They work hard for their money and to receive little pay for long hours and staff shortage. Now tell me who's the bad guy here!? read more

If your in a hurry for your prescription (like I am, because I'm in pain), here is NOT where you wanna go! Most pharmacies these days tell you the wait time is 20 mins.... Here it's 45 mins!! Sad thing is I counted 6 people behind the pharmacy counter..... read more

Several months ago we needed a passport picture for an appointment early in the morning. We called this 24 hour cvs at 2:00am and a gentleman was very friendly and said "Of course we can, come have it done anytime." We went, and it was a great experience permitting a great review. We were in the same situation about 10:15 tonight and went into the same cvs. The woman at the counter said we could not have that done because photo person left at 10:00. I don't know if the gentleman before was just going beyond with service, but it is unfortunate that that level of service cannot be consistent. Maybe photos aren't supposed to be taken after 10, or maybe she was not trained on how to do that for us. However judging the attitude she have us I assume it was just laziness. The Walgreens across the street was happy to take our business. read more

Best pharmacy around!! I use to go to a different one & the customer service was mediocre at best.. But CVS employees & pharmacists are always bright & chipper no matter the time of day! My prescriptions are always on time & I love the automatic phone call I receive reminding me it's time for pick up. Plus the fact that it is 24hrs.. You cannot beat this place!! Usually they have great deals going on outside of the pharmacy too! read more

These people have no regard about how long you are stuck waiting for your medication. Not to mention all but maybe one person is rude. Would rather use rite aid from now on. This lady just asked for my ID and walked away when I tried to hand it to her smh read more

Go somewhere that appreciates their customers! I rarely come here due to the distance from my home, but I've never been impressed by their customer service...or lack thereof! My prescriptions are never ready when promised, and the employees seem to be working at a snail's pace. Avoid this location!!! read more

This is the absolute worst CVS, especially when it comes to prescriptions. The wait times are insanely long, the drive-through window is a joke as they often make you come inside or wait for over half an hour, the pharmacy staff is rude and unhelpful, and it takes forever to get any prescriptions filled. read more

If you are a minority and/or a member of the LGBT community, do not go to this pharmacy. I stopped by on the 11th to pick up some prescriptions and one of the pharmacy techs was at the computer. When she looks at me as I am waiting in line, she gives me a side-long, mean look. She is a tall Causian female, fat, and she has dark hair, which she always wears in a ponytail. Come on now, you are in the health care field. She should be more concerned with weight loss. Not serving mean, evil, looks to customers. I asked the person who rung me up, if my receipt is going to have a survey. She said that there is usually a survey, but I checked when I left the store, and there was not one. But I did indeed received one about 2 or so months ago when I was in line for about 15 minutes. I don't know if they were short of help or what. Anyhoo, I will be moving my prescriptions to another CVS Pharmacy. When a store has employees that act this way, who knows they may start f--king up or tampering with your medication. This is the second time that this female has looked at me this way. read more