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    CVS Pharmacy

    3.1 (62 reviews)
    Closed 7:00 am - 10:00 pm
    Updated a few days ago

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    Reviews With Photos - CVS Pharmacy

    Larry S.

    I bought an eye solution here and then got allergies. I went back to the cvs just wanted to have a little consultation from the pharmacist here because I was in pain and did not know what to do. I waited here at the glass window for 30 minutes, but all the pharmacists ignored me. I saw around 5 people here and some of them were chatting but no one offered to help me even if I waved at them and smiled at them. I was just ignored. I felt a little sad and really helpless.

    Eric and Briana! Two amazing people.
    Brent M.

    Out of all the CVS pharmacies in the greater downtown Los Angeles area this is by far the best I have been to. It is clean, well stocked, brightly lit and the employees are great. Gaby, in the pharmacy, always makes me feel welcome and you can tell her positive attitude is genuine. Eric Kwan and Briana Stapornkul, the pharmacists, are incredibly competent and go that extra mile to help. They have called me on more than one occasion just to make my life a little more convenient. They've also helped me out when I run out of medication or needed something on short notice. One of my medications is a controlled substance that is for a particular condition I have and I have never felt judged when picking it up. Quite the opposite actually. When they ask me how I'm doing or if I need anything or have any questions I know it is genuine. That's important to me and I don't tell them enough how much I appreciate it. I don't even live near this particular CVS anymore but I still make a point to get everything taken care of here. It is definitely worth the extra travel time. Also, in a lot of the other stores downtown 3/4 of the items are behind a locked case. That is not the case akin this CVS. Nearly everything is accessible and if something does happen to be locked up the employees are prompt when requested.

    Peijean T.

    I'm so glad that this new CVS is open in downtown LA. Up until now, there was only a CVS in the sketchier part of downtown, but this one feels safer as it is right in an area of downtown closer to South Park, which is becoming gentrified with high-end condos, a new Dunkin' Donuts and a Whole Foods Market which opened in 2016. Sort of frustrating though is that some of the products on the shelves are locked up so that you have to bother a cashier to get it for you. I tried to buy a curling iron and that was the case and the cashier had to leave the register despite their being a line in order to unlock the shelf display so the item could be removed. I'm sure this is necessary since it is in downtown LA and theft would otherwise be rampant.

    I was charged $12 after 4PM on Sunday.

    [PARKING INFO] The entrance of the CVS free parking is located on Grand Ave (oneway street toward south). Their lots are on the second floor of the same building. The parking validation is just for 30 minutes. If you are there for vaccination, the girl staff was slow, so it's better ask to the male pharmacists to be done fast in 25 minutes. Your validation is given at the casher. The sign of Joe's Public Parking, probably doing the management of the parking, reads "$6 MAX after 4PM" and "$6 Saturday and Sunday", and I was charged $12 after 4PM on Sunday. There's no parking staff to talk to. So be aware of that you will be charged $12 (not $6) on the weekend if your car stay there more than 30 minutes.

    a city street at night
    Brandon C.

    This is a great location and the pharmacy staff are so friendly and efficient. This CVS has literally everything! Even a great wine selection.

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    1 year ago

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    7 months ago

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    1 year ago

    This store is open 24/7. Staff good. But I noticed most of the times they are out of products.

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    1 year ago

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    3 years ago

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    3 years ago

    Pharmacy very friendly and efficient. Convenient right across the street from Wholefoods

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    2 years ago

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    6 years ago

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    4 years ago

    The food here is old and stale. Make sure you check the expiration dates! Be careful before you buy.

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    Page 1 of 2

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    There are two CVS is in the downtown LA area this is definitely the one you want to go just because it's so new and clean.

    Mentioned in 2 reviews

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    CVS Pharmacy

    CVS Pharmacy

    3.1
    (54 reviews)
    0.3 mi
    $$

    This is a difficult CVS to review as there is a lot of shenanigans from the unhoused just outside…read morethe door. But it's a good CVS, the employees are nice and helpful. This one is good if you're staying in the area or need something in a pinch.

    Some of the employees here seem REALLY fed up with customers at this store. That's including the…read morecustomers that they & their store are DEPENDENT on for the revenue that ultimately pays their individual INCOME. I'm sure they have been through a lot at this location, which I definitely take into consideration, but I don't think that means that low quality customer treatment is now acceptable (across multiple visits). I waited for them to come take a cheap item I needed out of the locked cages (that every item is in now), and when they did, instead of handing me the 5 dollar item, they insisted that they would take it up to the front where it would be waiting for me. After waiting in a long line, my item was not at the front.. So I just checked out without it. As I was leaving, an employee came up to me with the item I needed and acted like I was being an inconvenience. I went back and purchased the item only to find out that I missed out on a discount that I would have gotten if I'd have purchased it with my other items. I couldn't care less about the discount - ha, but it's just the principle of the situation and how the employees I dealt with could obviously care less. And this has been a re-occurring vibe at this store. Not to mention that the store's inventory has not been very great either.. ALTHOUGH, it is true that you never-ever know what people might be dealing with in their lives... --which is why I gave a 2 star rating instead of 1 star.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walgreens

    Walgreens

    1.8
    (291 reviews)
    2.4 mi
    $$

    EASY PEASY! Coming across this Walgreens is like seeing an oasis in the desert. It's so hard to…read morefind a pharmacy or convenience store in the middle of the LA hub without fighting for parking. Thankfully, this location has a lot for itself. I was able to enter the lot without issue and easily found a spot to park. Parking is spacious! The inside of the store looks a little dated, but it's got plenty of items in-stock! Lots of make-up and over-the-counter meds. I dropped by for some fiber and other personal products. Everything was located quickly and the line moved along fast despite the foot traffic. All for registers were open, I appreciated that this Walgreens' team had excellent team work. The restroom was sadly closed, due to being out of order.

    Every time I've tried to pick up a prescription at this location after calling it in and waiting 90…read moreminutes to pick it up, the line at the store is an additional 60-90 minute wait. I understand the appeal of getting your prescription ordered here as it is open 24 hours but the wait time is criminal and staff seem unbothered and disgruntled (although likely because they deal with a lot of frustrated customers after those wait times). The pharmacist didn't even say hello to me when I finally got to the window, just looked at me to put my cards in the bin. Go to another Walgreens.

    Photos
    Trash, urine and feces.
    Trash, urine and feces.
    Building location
    Building location
    Package , order label , contents .

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    Package , order label , contents .
    CVS Pharmacy

    CVS Pharmacy

    2.0
    (281 reviews)
    3.1 mi
    $$

    This location is great because it's open late but there are just so many things wrong. The pharmacy…read moreemployees are amazing first off. Hats off to the they really are the only reason why I keep coming to this location. But everything is locked up, you have to wait for forever to get someone to help you out. There's so many homeless people around the entrances and sometimes you never know how they will react. Most of the times a lot of the items I come in looking for are out of stock.

    This CVS sucks! When…read moreI went the other day, none of the three checkout lanes was open, forcing everyone to self checkout, where the lone CVS checkout employee was ping ponging from one station to another trying to fix whatever had gone wrong b/c something always goes wrong with self checkout. There are more security guards on site than employees, which is insane because no one can buy anything on their own since nearly everything is now locked up in a glass case. CVS doesn't want to pay to properly staff their stores; they'd rather just inconvenience the customer by making us all wait for the lone employee responding to the ceaseless loudspeaker droning, "customer service needed in deodorant," "customer service needed in family planning," "customer service needed in..." After waiting and waiting for our desired item to be freed, we then get to wait in line to check ourselves out and bag our own stuff all with ZER0 discount for our time spent and self-service. At this point we would be better with a room full of fucking vending machines stocked with toothpaste and deodorant and razors. If I didn't hate Amazon so much for all their bull shit shenanigans, I'd spare myself the drive, the time, and the frustration and just order online. I'd rather buy from a local store, though, so time to find a new pharmacy. I'm done with CVS.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    CVS Pharmacy - drugstores - Updated July 2026

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