Wish I could leave 0 starts. The so called "manager at this location, short female, glasses, tried to tell me that I was committing fraud with a valid Marlboro coupon from the official Marlboro website, and refused to honor a coupon for me. It's funny she tells me that, because multiple so called "managers" at this location actually honor this coupon for me, all she needs to do is scan the barcode on my phone. I have been coming to this 7-11 for a year and a half now, and have never seen this "manager" before. This is the last time I am disrespected at this store and called out for "fraud" read more

They were cool, definitely had their alert at 100%. The lady didn't really seem to want to allow me to scan my barcode though.

Ok there's probably several reviews like mines but similar. Take extreme caution. Going to this gas station and store It's overloaded with more transients than the other four 7-eleven stores The pricing is. Not accurate. As your overcharged and customer friendliness is terrible for everyone. If you really badly need someting here. Do find other options but if you go here. Your warned. The only people who go here are the ones who aren't self aware of ways you'll get robbed. Literally the rough side of Gotham city. Over here. Also they don't honor pricing errors int taking the merch and threatening you if you don't pay. If you want the risk or if your armed. Then go ahead shop there. read more

Be careful buying from here a lot of the food there is expired even the coffee creamers .

I came here because I needed a gas jug... they gave me a faulty product and wouldn't exchange it. All they could say was come back later and talk to my manager. They definitely made a frustrating situation even worse by selling me a broken $26 piece of plastic. Scam city over here read more

Cool location. The clerk was working two different windows/ e helping two ppl at once so she definitely the MVP. Good LA vibes in that area. Not sure about the food options but its a cool gas station overall. read more

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What a crap hole!! This is a rogue 7-Eleven, in a crappy area. It's a Shell station w/half of a 7-Eleven. read more

7-Eleven - Nasty parking area!! - Convenience Stores Near Me - Los Angeles, California

Sketchy panhandlers harass customers. Grimy, sticky floors. It's a Walking Dead magnet. South Park neighborhood would be better served if a developer tore down this 7-Eleven and built a highrise. Today I stopped in for a summertime treat. Haagen Dasz ice cream and other snacks. I got in line and the female cashier called me immediately to her register. I went to the cashier and proceeded to bend down and search for my last snack. As I was selecting my fruity candy she rang me up and announced my total. No "Hello" No "Is there anything else" No waiting for me to complete my shopping I gave her the candy which she rang up immediately. I paid. No "Thank you" No "Have a nice day" I requested a bag. I was walking my dog and didn't want to navigate a poop bag fumbling with my ice cream and snacks Cashier: "10 cents" Me: Looked in my purse. "I don't have money on me. Only my card" Cashier: "10 cents!" Me: "Why didn't you offer me a bag before you rang me up? You rang me up twice" Cashier: "10 cents!" So yeah, if you don't mind stopping in a crowded store which has a odd chemical smell (cleaning products?) but somehow always filthy and want to be treated like crap by the drugged out stragglers and the 7-Eleven staff I would avoid this place. read more

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This 7-Eleven does a great job. 24 hour delivery available on the app usually within 20 minutes. Very happy with Mobile app.. I've also been to the store late night. Downtown Los Angeles can be dangerous and I was happy to see they have a competent security guard paying attention to everything that was going on and watching the door he let me in welcomed me and made sure I got to my car OK. It's the only thing in the area that's open this time of night downtown Los Angeles and they're doing a great job they also have guess it's expensive but everything in downtown Los Angeles is pretty much expensive read more

Party goes on and drinking alcohol. I got one of the employees pull a gun at me when I was in the street 2 days ago I was at gun point inside my vehicle and my door was messed up. read more

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Came here to buy some ice cream after having several beers at Yard House a few blocks away. I'll be honest, I was a little scared. It was a tough crowd in this joint. But, I got my ice cream, a bottle of Perrier and a spoon so I was good to go. Probably during the day it's nicer but late on a Saturday night, it attracts the type of people who go to 7-11 late at night, such as myself. read more

7-Eleven - Convenience Stores Near Me - Los Angeles, California

Nasty place and rude people who work here if you need help with something they won't help you

The worst! Sent one year old expired ice cream on UberEATS that messed up my stomach!

I called this place today Wednesday July 3rd 2019 7:54 am to ask for an item and its price with tax. The first time a woman answered and after I finished my question she hanged up on me (I know the call didn't drop because I have great phone service) the second time I called someone picked up the phone an slammed to hang up without saying anything. I called for a third time and a guy answered he told they sell the item I was looking for and I asked the total price with tax and responded: "you have to come to the store if you want a total price and hanged up on me" To the manager, hopefully you train your employees some manners and customer service skills, stop hiring people like the ones who answered the phone right now (maybe high school diploma should be a minimum requirement to be hired at your store) they represent your work ethnic as manager. I truly fee sorry for them. read more

The lack of conviction to the COVID social distancing and masking guidelines requested by the state and county for businesses directly dealing with the public at this 7/11 is inconceivable, especially in the later hours between 10AM and 2AM. Employees not wearing masks, some while cleaning and and standing over grills which are loaded with food, multiple customers allowed in without masks, no management of customers crowding one another and not standing at the location indicted on the floor and this is not an isolated occurrence. It's a circus here during these hours, all of the time. I've approached the store on many occasions and turned around before entering once seeing how out of control things are in there. I would not recommend ANYONE to take the risk of COVID infection here, especially with the recent uptick in LA county cases. Is your life worth a Big Gulp? read more

A brand NEW 7-Eleven in South Park. Why do I care? They are my neighbors! We live at the Packard Lofts and watched as the Subway gave way to the 7-eleven. A pretty smooth remodel and they didn't make too big of a mess! I know it opened a little later than planned (I think they were shooting for Christmas), it's been fully operational now for a few months. Anyway, it's your basic 7-eleven at a gas station (Shell). The staff is friendly. I, of course, had to go for a Slurpee!!! Took me and my DH back..... Blue Raspberry!! We used to drive around Ventura in his "little Mazda" truck drinking these side by side! Also purchased a few lotto tickets! Maybe the new store will bring good luck! Tons of snacks and treats. No alcohol. Nice bright open space. Good for late nights, early morning snack cravings! Oh thank heaven! (The dork in me couldn't resist!) read more

I gonna go ahead and pull the blk card. A lantin lady that works in the am it doesn't matter how kind I am she is completely disrespectful. I came in to by milk and they only had organic. So I asked to buy the mini half and half. I asked for 7 she tried to charge me $3.50. 50 cent each. Today I go and the guy charged me 10 cent each. This was just one incident. I was born blk I can't help how u feel about it. But I will not be mistreated especially after u take my money. read more

7-Eleven - Convenience Stores Near Me - Los Angeles, California

I went to go get water at night here and someone tried to beat me after I said I had no money. I had to flee for my life. Previously when I came here always allot of people here that appear to be mentally unstable and unpredictable. Would not go here ever again it is not safe. read more

This location that's people come in without masks on and they do not ask them to put them on and there's a lot of homeless population on this side of town it's very uncomfortable walking into the 711 with 4 homleds people not wearing a mask read more

It's okay. No sausage biscuits or breakfast sandwiches here, ever. Prices on water are all over the place and not correct. You got the 7 eleven brand water listed under the good water, making you think it's cheaper. So it's "just okay" read more

I slipped and fell on some water outside this store right on the pathway and your employees suck the outside of the store is very filthy and disgusting I fell and two asians kids a couple they were witnessed it and it was all on camera so this store is gonna pay me for my damages completely otherwise lawsuit and it will be closed down for good. read more

Solid experience. Organized intuitively. Got eye contact, felt understood.

Rarely has my cigarettes in stock but it is convenient and usually open late. The only thing is that there are usually shady people inside especially late at night. read more

It's the location that the problem. The homeless population is massive and if you are a single female you will be asked by multiple men for money, gas etc. Giving to everyone is unhelpful as it will make the problem at this station worse. Saying no is uncomfortable and depressing. So buying gas here is not a super experience. read more

I was driving around downtown when all of a sudden my phone died and there went my GPS and text! I was about ready to call it quits on my plans and just head home until I saw this 7 Eleven! I knew that if anybody was open past ten and sold phone chargers, it was them! I pulled in and sure enough, they had one for my iPhone 5! folks were very kind and helpful. The place looks clean and nice and the sign outside was flashy enough to get my attention. This wasn't a regular gas stop review, just was thankful that they met my expectations about them having phone chargers for their customers, and wanted to compliment them for being kind! ;) read more

This 7-11 does not subscribe to the same policy as every other 7-11 in the country where Co-op credit unions can use their atms for free. They also make you spend $3 to get cash back. read more

If you want to be harassed by aggressive panhandlers, parking that can sometimes be a challenge, and, oh yeah, coffee that's priced a good 45¢ more than other 7-Elevens, then this is the place for you! Enjoy! read more

Every 711 I've been to allows first responders to use their microwave, but not this one! Had 15 minutes for my lunch, came here, and they denied me LOL. read more

Love it. One of the nicest ones ive been to by far my favorite 711. Thank 711 for making a slurpee heaven. read more

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Rude employees and a very dirty facility. I'd rather just pump gas and go and not go inside.

No customer service they practically ignore you while they have their own conversations while ringing you up. Then get mad for asking for a bag when they weren't paying attention to begin with. They need a full staff clean up to get higher quality people who can at least be friendly. read more

I do postmates and door dash and I was supposed to pick up an order from this location & all workers were on their breaks and closed the store. I couldn't get the order delivered to the customer. They need to have more people working on shifts. read more

I went to the 7-11 in Montose and La Crescenta, I asked for 2 slices of pizza; bottom line: the one that look "nicer" was top of the other one. When I went to eat the second one it was like a hard rock, impossible to eat and they have the nerve to charge for. Big no OK. read more

Good selection. This location charges for bags though, so if you're on the run, have some spare change.

My favorite place for a big gulp. Friendly staff, just watch put for people asking for money.

This is the most scam ridden 7-Eleven with the change of ownership several years ago. The crook who works the register just had my car towed after I had filled my car with diesel and put air in the tires as I have done there for over ten years. I parked in a 7-Eleven parking space since I had just done business there, and went next door to the Subway to pick up the sandwich I had ordered - came out three minutes later and he had had my car towed - and another car that had just parked there in the spot next to me. The clerk was standing there looking very happy with himself. He was now going to get kick back from having two cars towed! Luckily the police were there, as they always are along with all the junkies hanging out in the parking lot - the police knew all about the towing scam at this 7-Eleven and helped me find my car which hadn't even arrived at the tow yard yet. When confronted in the store, the clerk said he didn't know it was my car. SUCH A BIG LIAR!!! He just sold me diesel and turned on the air machine for air in my tires. He looked repeatedly at my car! The tow company could only say they know all about it and "it's a dirty" business - they didn't charge me the full price when I explained I was a teacher and they had just taken over a days pay from me! And, the clerk lost his kick back for that day... There is nothing I can do except believe in karma and be satisfied knowing that I have a wonderful career and that lying clerk who pretends not to understand English will always be a crook and a clerk. DON'T GO THERE UNLESS YOU WANT TO BE PANHANDLED OUTSIDE AND CHEATED INSIDE. I'll find someplace else to buy diesel fuel for my 38 year old car. YUCK!!!!!!!!!!!!!!!!!!!!!!!!! read more

Stopped by here to get some change to ride the bus. A few peddlers outside provided us with a couple of jokes. Staff gave us change reluctantly. read more

Normally I'm happy about the convenience of a 7-Eleven at a gas station right around the block from home, but their customer service is quite unfortunate. I purchased two ecigarettes from them just to find one of them was a dud. Tried to go back to exchange it and the manager George refused to help me! He wouldn't take a look at the product (they blink if they've been used up) and said he would only consider it if I came back the same day (I found out and went back two days later). This is why I bought two at a time, do I have to open each one and test them right away any time I try to buy more than one? I find that unreasonable. *thumbs down* read more

I never do reviews on yelp anymore but this time I had to. Worst service ever I called to ask if an item there was available and the lady just hung the phone up on me. I proceeded to call back she then answered again and said well I couldn't hear you and I said well please next time say something. The lady who worked there proceeded to talk shit to me on the phone and hung up on me again. 7/11 needs to really do better in who they hire. That's unacceptable and unprofessional. read more

Been working in the dtla area for a while now. First time had an issue with 711 employee. Sergio was a cool guy, the other one that didn't have a name tag, wouldn't let me use the microwave to heat up my lunch, even after I purchased a couple of items. SmH! read more