Deli chk is good when fresh n hot! Boars head deli meat can't b beat. I like coming to this location. Even though USC students patronize it w/their alcohol purchases, the employees are friendly (deli) & professional. read more

Located on the corner of S Vermont and Adams, near USC campus. I must say that this location seemed to have almost the same amount of people inside as it did outside of the store. A few homeless and several people just hanging out right outside the entrance seemed a bit awkward. First time encountering something like this at a Ralphs location. Overall, I was able to purchase what I was looking for. read more

I can't stand lazy ass workers man. Store closes at 1 am but security wouldn't let me in at 12:45??? I just needed to buy one thing and I wasted my time even going there..... read more

For a store that's supposed to be one of the best, it has far too many issues. First, there's no air conditioning. In the middle of summer, you'd expect to walk into a store with the AC blasting, but instead it feels like a sauna. That's unacceptable for both customers and employees. Then there's the bathroom. Honestly, it's in terrible condition. The store directors should be embarrassed by how poorly it's maintained. And where is the help at night? During the day, the store is fully staffed, all the registers are open, and the lines move quickly. But at night, it's like a ghost town. I've seen as few as five employees trying to run the entire store. That's unbelievable. From a customer's perspective, it really seems like the morning and daytime management don't care about the night shift. The difference in staffing is obvious. The employees working at night deserve credit for doing the best they can with so little support. As for the managers and leadership during the day, it's time to step up, support your night crew, and show more respect for the employees who keep the store running. read more

The produce section is expensive and lately is not fresh like before. The last 2 weeks I have a bad strawberries twice already. The temperature of the refrigerator are not set appropriately. read more

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I like this location. But today around 6:45pm. I dislike how an Hispanic female Ralph's worker, said a comment to the cashier Marco C. I was at point of paying when she told him in Spanish "if I'm going to bag, you better charge him for the bags." I didn't get her name. I don't know why I didn't say anything at the moment. But that happened. On my end that comment was unnecessary. read more

Ralphs - Groceries - Grocery Near Me - Los Angeles, California

Purchased chicken (baked) for a party/social event yesterday; 12/11/25. Pickup was for 6p, I arrived about 6:17p, got my order went home to prepare myself; removed the foil & dry, dry, some burned chicken was exposed. I called Fri. AM got the Mgr. Name (Arturo) & I went back Friday at 5:48p. I contacted Arturo & he was quite understanding. I also showed him the video (attached). He handled the situation like a MANAGER. Thank you Mr. Arturo.....even though the chicken shouldn't have been given in that condition...IJS read more

The poor Deli kid needs help. Manager doesn't care since it's like that every time. Always running out of things and the line is crazy. They literally told me to walk around and come back just to come back to find a longer line with one kid tending and three bakery people just staring read more

I've been ordering holiday catering from the Deli Department since 1999, and for the past few years I've been helped by a wonderful employee named Hanna. She is always so helpful, reliable, and makes sure my orders are correct and ready on time. I go to her specifically because she consistently provides excellent service and even offers great suggestions based on the type of event I'm hosting. The lines can get long and move slowly, but it's clear that Hanna is working hard and doing her best to help everyone. Meanwhile, some of the newer staff seem to move at a slower pace. I highly recommend hiring and training more staff who can assist in keeping the lines moving efficiently--just as Hanna does. I will continue to use Ralphs' deli for my events as long as Hanna is there. We need more staff members like her! read more

The WORSE Thanksgiving Dinner EVER - Do Not Order Here Nothing was actually cooked. The "mashed potatoes" came from a box, and the green beans, gravy--everything--was prepackaged. The turkey and ham arrived in sealed bags that customers must heat for 30-40 minutes, and the meat was dry and unappetizing. When we placed and paid for our order, we were never told the meal would not be ready to serve; we were told it was a home-style dinner. Melissa insisted Hannah informed us, but Hannah was nowhere to be found. Instead of offering a solution, Melissa claimed the store has no ovens and stopped cooking meals a year ago--yet we watched deli staff packing freshly baked turkeys. When we asked, they said those were prepared only for "very special customers." Next year, we'll be choosing Whole Foods. Their reviews speak for themselves. read more

If you shop at this Ralphs, be careful. Was verbally assaulted here, got security and they did nothing. Told the manager Josue and he did NOTHING. Know that if you are a woman shopping here, they will not protect you. Be safe, be careful and protect yourself. The security and managers here do not care about the safety of their customers. I guess the security is only there to assist with theft. The safety of the food must be more important than the safety of the customer. This is why things happen... Women be careful and watch your surroundings. read more

Ralph's has the best groceries and essentials for everyday cooking at affordable prices! I love this location because of it's convenience and their hours (open until 1 am). I bought all the supplies I needed from here to make a charcuterie board. I purchased Brie, Gouda, Havarti, and Romano Cheese. This location has the widest variety of cheese selections. For my meats, I purchased pepperoni, salami, and prosciutto! Everything was so fresh and amazing. I also purchased a side of garlic hummus! To top it off, I got various crackers as well. Everything I got here paired so well together! My favorite among the products I bought were the Havarti and the prosciutto. I was able to successfully arrange a beautiful charcuterie board for around $60 (with Ralph's club member card). Making a charcuterie board at home (with ingredients from Ralph's) is so much more worth than spending it on overpriced pre-made charcuterie boards from restaurants or else where. I highly recommend Ralph's for their quality products at amazing prices! I'd like to add that staff here is always kind and they always try to ring people up as fast as possible to avoid lines! read more

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Grrrrreat go-to market for muffins, rice krispies, and scones Enough for two people to enjoy

I have been to this Ralph's before and always had a pleasant experience but today I came to assist someone with mental health needs and the cashier was not helpful at all. Before scanning the items I had already noticed he was in a bad mood as he was ignoring customers' answers. Once it came to scanning our items, the cashier "Don" completely ignored us to where the employee bagging the items had to jump in and assist with the pricing. We asked another question about one of the items that was supposed to be on sale and "Don" had a whole meltdown saying "see this is why I don't want to work here because if shit like this." The cashier escalated the situation much more than it really had to be and the cashier on the other side had to switch with him because he couldn't regulate his own emotions. Most of the employees know how to work with people with disabilities and mental health needs but it seems like "Don" lacks that skill. He needs to be fired or find another job since he doesn't like working here anyway. read more

Ralph's is one of my favorite grocery stores! However, this location is located next to USC, which is a big college, so this place is always packed. The parking lot isn't very big and the Ralphs isn't either, so it's usually really crowded. Be careful because some pedestrians just walk out without even looking. Another thing, I feel like prices are slightly higher at the location due to the demand of the products. Things also run out quicker (e.g. pasta sauces, eggs, cleaning products, etc.) If you ever do go to a Ralph's though, have them cook you something from the meat department. It's usually pretty good. One of my favorites is definitely the fried catfish nuggets! read more

The flower selection has lots of varieties and always fresh. The store is well kept and the employees are always nice. Lots of College students and locals shoppers. Everyone now and then a transient sits at the entry way but it's LA so I wouldn't expect anything else. The produce seems fresh and well kept as well. Music playing over the loud speaker for a little shopping entertainment. And the Starbucks offers order a head. read more

Never order for delivery, someone in the company uses your information making purchases and stating it was delivered to your home when you never purchased anything it has been done to me twice and I reported it to them and the bank they try to make me the thief. Thank goodness my bank has a record of my purchases on my phone as well. Times and dates made from my phone the, ones that they did only trail was of the stores that I have never shopped at. Again be careful read more

the employee in the flower department is either drunk or on crack. I asked about a bouquet and she kept saying "I don't know, I don't know, that's different." I didn't even say what exactly I wanted and I just heard a bunch of words that I didn't understand. She hadn't been at her desk for more than 15 minutes before that. WTF? read more

Came in to buy chicken for lunch and the lady hold on when she was just on her phone and i left because she took to long

Love shopping at Ralph's, prices are reasonable and it's easy to find what you're looking for. But today while shopping I decided to buy some sparkling water and I saw the price $1,39 on large bottle of Topo Chico and I thought it's great. I grabbed 3 bottles. When I got home I realized it was charged $2.79+ 10 cents for the bottle of course and + tax of course. I went back and showed it to the manager Paulo J. the price and he said oh no this is the price of something else and he said probably customers moved the bottles. It's clearly a cheap trick, because it was almost 15 to 20 large glass bottles on top shelf. I thought wow I cannot believe it. But I didn't say anything. When we got to the register to return the items I saw by the register promotion for 3 packs of sparkling water La Croix which is 24 cans. Wow I thought it's great I asked the cashier Cameron L while reimbursing me if he could change me for 3 packs that it says $10. He's charging me $4.99+ 40 cents+ tax for each pack. I paid for it then at the door I'm realizing that I have been over charged. I asked him why was I being charged $15 while it says $10 he says this is how it is, then I turned to the manager Paulo J. I was showing how much the promotion was saying and how much I was being charged. He was persistently not wanting to understand what I was talking about. Then I asked him to reimburse me for everything that I did not want to buy anything anymore. He felt forced to give me back my money and obviously it was $16 and change. Then I said now can I buy for $10 the 3 packs of La Croix as advertised. He felt obligated to sell me for the price that it was advertised and he did it as he was doing me a favor. At that same location few months back I heard on old lady complaining that she was overly charged for some items. And it was pretty much similar story and I remember no one was listening to her. If the higher management is encouraging employees to use certain tricks to overcharge customers, then I have to say that they have fallen very low. read more

Ralphs - Recite - Grocery Near Me - Los Angeles, California

takes average 40-50 minutes to wait in line every time of the day go to another grocery store if you can avoid it - they don't let anyone in the register even if the line wraps around the store. it's always this way. self checkout will wrap around the store as well. about 20-30 people in each line for 40-50 mins every. time. and they'll only have two people on the register read more

Ralphs is hit or miss other night a different Ralph's location on weaker side and the store manager was hiding in some "desk" area. This location I posted on Google but Google wouldn't show it, strange--nothing out of unusual on this review. Thanks. I wanted to give a shout-out to the young lady working at this Ralph's self-check out. A customer ahead of me was getting frustrated with the machine, probably from waiting so long, and even at the end how the machine to read her debit/credit card. It can be annoying (I have had those moments too). The cashier working really did a good job at helping and not taking the customer's frustration personally. It can be hard, but this cashier did very well. This store is always so busy. The GOOD EMPLOYEES, all DESERVE to get REWARDED for their hard work and have enough employees on hand for the busy times! A reminder to myself, "don't take frustration out on the employees if the people in charge are being too cheap to staff and pay properly, take it up with management, and owners". Ralphs is part of Kroger a billion dollar company, they can pay better, reward and have enough employees on hand! I would come to this location more, but I get too impatient, to wait since it is a very busy store most of the time!!! read more

This review is for curbside pick-up. I ordered about 60 items and I figured they would forget some things, so it wasn't a big deal. It's been 2 days and I was still charged for the missing items. I called the store and the guy said I'd get a refund, I talked to customer service in the chat option twice and then they end the chat like nothing. It was about $30 worth and it feels like my money has been stolen. You're better off going inside the store and choosing the items yourself. Don't use curbside pick-up just to save yourself some time. read more

Bad customer service when it comes to speaking to someone on the phone. You will be on hold for a long time to speak to someone and when you do, it won't be to the dept that you are trying to reach. And if you do speak to someone they will transfer you to the dept that's going to be another wait where you won't be able to speak to anyone. In other words you will be going in circles. You won't speak to someone. Finally I was able to speak to a worker and spoke to a manager and she hanged up on me. read more

Patricia at the food deli is rude and very unwelcoming. She lacks customer service and mannerisms. I came in for a cake for my siblings birthday and when standing there for a while and not seeing anyone I stepped over to the food deli to ask if anyone was here today for the bakery. She snapped at me and told me she doesn't work for the bakery which is not at all what I asked. I responded and said "i asked if anyone was here for it not if you worked there" she cut me off and walked away to grab someone. Didn't get the girls name who helped me at the bakery she was very sweet and helpful and very welcoming. I did complain to a manger Karina about Patricia's attitude and the situation. Don't come to work if you don't know how to talk to people or don't want to be talked to! Someone needs to have a conversation with her about some training because no one needs to be talked to like they are dumb or feel dismissed. read more

Love this location, although I wish they would start towing and citing parents from the CATHOLIC SCHOOL across the street and the other school behind the grocery store , they hoard and take up all the parking spots or just freeze and cause congestion. Employees always super helpful and quick , managers always on top of their game also . Just witnessed this brave security guard remove this thief from the grocery store , hilarious how much fried chicken he had stuffed all around his body , guess he threatened an employee and he was escorted out by the guard , and I was actually surprised how polite yet affirmative his approach was . Thanks ralphs ! read more

Ralphs - Fried Chicken Thief - Grocery Near Me - Los Angeles, California

When you're paying 79 cents for lemons and you buy eight of them and one week later four of them are rotten. I have always enjoyed shopping at this Ralph's by the way they call this Ralph higher than giraffe p**** but for now on I'm going to start going to the farmers market across the street on Wednesdays where I get my money's worth and one week my fruit and vegetables are not rotten. Oh people just a little FYI if you go to the Farmers market on Wednesdays across the street from Ralph's on Vermont and Adams and if you use your snap card you get paid $20 and you get another $20 start spending your money with small corporations small entities where you going to get your money's worth. read more

Never shopping at this Ralph's again. They don't seem to care about what they put on the shelves. I went yesterday bought my groceries, an the strawberries had MOLD. The cherry tomatoes had MOLE. The poptarts were expired since January. They either don't care or don't bother to check the fruits an vegetables & what's on the shelves. This is the first time & last time I do groceries at this Ralph's. read more

I'm sick. I had some of Ralphs "You Buy We Fry" salmon yesterday 11/2021, and I've been on the toilet with a bucket in front of me ever since. I thank GOD that I'm the only person in my house that ate it, or we'd all be fighting to get to the toilet. Now I'm trying to call the Ralphs corporate office, and the wait is 30 please minutes. This is all the way around. read more

I AM NEVER COMING HERE AGAIN. Place is Savage AF. Be careful in the parking lot, it sucks! People don't care at all and don't know how to drive. My BRAND NEW car got hit and run here from someone trying to fit into the parking space. My nice car with this huge scrape on the side. I even parked right by the front door, so I thought there would be cameras, and sure enough there was. I guess I will give a star bc of the manager who helped me look at the cameras! He helped me initially, then it was just like: "Yeah they paid cash and didn't use their Rewards card, so we have no way of tracking them down." REALLY? They wouldn't even let me see the tape, I had to go down to the police station and file a report and it's been about two months and I still haven't heard anything!!! Was told I would get a CD of it happening but NOPE not allowed. I can't believe people can get away doing stuff like this. I'm so irate. I can't believe nor do I want to know how many people get away with being bad humans. It's ok, I'm sure karma will come around someday. I get pissed every time I walk out to my brand new car that now looks like crap because of this dumb lady who decided to try to squeeze into a parking spot. What also irks me is the manager explained to me exactly what he could see, some lady trying to squeeze into a parking spot and couldn't fit and on her way out rocked my car and you see it rocking. WTF I'm so mad just typing this. I hope whoever hit my car enjoys the fact that they ruined my brand new car. I hate this place. I can't believe I had to suffer and everyone was just hands up. I've spent so much money at this place. NEVER AGAIN. Not only that, you can't even get a pleasant experience shopping as there is always beggars/hustlers or people outside always trying to get one up you somehow, swindling you for something. Can't grocery shop in peace. BASICALLY, DON'T GO HERE UNLESS YOU HAVE A BATTY CAR AND DON'T CARE IF SOMEONE HIT AND RUNS YOU. Worst experience with Ralphs ever and I am such a Ralph's fan. Makes me upset to give them my money!!!! Considering how much I spend here, this is the thanks I get. read more

Juliet closes this store anywhere from 15 to 20 minutes early! This is bad if you are coming from far! False advertising!!!

I was in the middle of rating the store while waiting in line. There was two cashiers and all the rest were do it yourselves. The 2 lines were long and they opened another register right as I was doing my review so I upped it back up a star. It's funny that Ralphs and Food For Less are the same owners and I have 2 stores near each other and they never have the brands I really want. They didnt even have the toothpaste I wanted. Beer selection is sketchy too. This place helps me realize how expensive food is getting or maybe they are just more. I go here for grabbing a few things, never for a full grocery shopping. read more

This review is for the deli section. I've gotten deli meats from the deli section at Ralph's all around LA and this location was by far the worst in terms of service and competence. Once, I was served by a middle-aged man who overcharged me by mislabeling my order. I ordered a deli meat that was on sale but he weighed and labeled it as a non-sale item which cost more than the item I ordered. On 3/18 I was served by a younger lady who gave me the wrong cut. I asked for "shaved 1" which is level 1 on the Boar's Head chart for thicknesses of cuts which is displayed right there at the deli section. The meat should be so thin that the slices are uncountable and break apart, yet she gave me thick uniform slices of meat. I said she did it wrong and she insisted that it was done right, despite the fact the man who overcharged me previously sliced the meat in the thinness I wanted it the last time I visited. Additional training or disciplinary measures should be taken so they do their job right. Also, this is the only Ralph's I've been to where there's always someone there in the store harassing me about my internet provider!!! Right by deli near the snack section aisle. They are always so obtrusive and pushy read more

NEED to change the hours on site. Because technically they won't let anyone in 10 minutes prior to closing. Was turned down at the door. On another note...hands down best market sushi EVER! Always have a lot in stock and always fresh! read more

Ralphs - Sushi bar - Grocery Near Me - Los Angeles, California

Bad customer service rude and very unprofessional ! I went in today and asked for assistance from Cam the MANAGER on site if he could send anyone to help me with some balloons and his response was no one would be able to help me and his excuse was he had just clocked in. Very disappointing and unacceptable ! read more

This place is so unorganized and management should get on top of there employees with the attitudes also be more specific about the line at the deli, every time I came the workers tell everyone with an attitude where the line starts, there should be a sign posted to avoid the confusion and attitudes read more

Wow f*** this store. Excuse my language, I do not mind you asking for a receipt as I leave your store. I understand I stand out, I'm high and I'm shopping with my school bag on. Please do your job in theft prevention I get it. However do not shout behind me, "show me your receipt." 1. It's embarrassing & insulting 2. Terrible customer service that will make me not return Traders joes is 2 streets away, their service is worth to pay extra read more

I shop here all the time. I come in The store looking decent ALL THE DAMN TIME. Today was one of those days where I just didn't feel like getting dressed and my hair was all over the place. For the Hispanic guy in the front, you got one more time to show how prejudice you are and I will be in contact with corporate. I don't care if if came in there looking like a duck, don't stand in the back of me and watch me like I'm stealing just because I look different. Youre lucky this store has a bad problem with answering the phone. I really do want to speak to management, that rubbed me so wrong. read more

The LA area Ralph's are by far the most unfriendly and unwelcoming stores I have shopped at. Made the mistake of using self checkout and that was the straw that broke the camels back. It's bad enough I've had to wait up to 30 minutes to have someone unlock things like Tums or Athletes Foot spray, but having three cameras and two cashiers supervise me struggle to use a malfunctioning scanner and card reader is unbelievable. Worst of all, it left me frazzled enough I left a bag full of groceries (31 dollars!!) on the counter. I was unable to contact the store so I could come back and pick them up! read more

One star until they except Apple Pay and electronic payment in general. I wasted my entire lunch trying to shop here and had no idea they didn't accept electronic payment like everywhere else read more