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    CVS Pharmacy

    2.7 (71 reviews)
    Open 7:00 am - 10:00 pm
    Updated 2 months ago

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    Interior with Yellow Tagged Sale Items
    Kathryn L.

    I was staying nearby, so I avoided parking by strolling down the hill. Shocked to see how empty this Sunset and Crescent Heights mall is becoming. This CVS is practically deserted, and yesterday was no different. Fortunately, I found what I needed, and I used my 10% off coupon and Extra Bucks to buy some of it. If you pay attention, some of their deals are great! Where else can you pick up popular cereals for $1.99? Granted, most cereals are one of the worst things you can eat, but sometimes you just want to indulge. It's also a convenient place to buy lower priced candy if you're planning to see a film at the Landmark here. Cee Very Soon!

    This Mustang is less expensive than what I got from a dealer.
    Carl N.

    CVS Pharmacy is a chain drug store chain. This location in Hollywood has the stuff I need. It's a decent size store; CVS staff were competent and friendly. Overall, I got what I needed.

    Hold time screenshot
    Danna K.

    The pharmacy staff was so awesome when they opened that I moved my business to them from the closer CVS to where I live to 8000 sunset. It lasted until recently. I'm guessing now they are understaffed like the other CVS's. The people are super nice when they pick up the phone 90% of the time (at the pharmacy) but today is not a good day. My first call was disconnected as in picked up and hung up after 15 minutes on hold. On my second call, After 40 minutes on hold I was told "one second" and it was another 20 minutes. Then we started over with the info that I already gave. I was so exhausted from their distorted hold music and message after 60 minutes. I wish they would change that. They Also changed their whole voice recognition system maybe a year or two ago but unfortunately they did not make it better or easier or less distorted. I wish they would. I tried moving my business to another pharmacy but the other pharmacy ended up being more expensive. It may be worth it just to not have to deal again. Once they did answer the phone and I mentioned having waited for over an hour on hold, there was no comment. I don't need an apology, but an explanation would be lovely.

    C. S.

    One hour and 10 minutes on hold. See pic. And someone answered half way to ask why I was calling only to put me back on hold. Whatever reason you have to do this: short staffed, can't handle volume - whatever it is, basic decency would be to explain and request a later call. Not leave someone on hold for over an hour for a routine pharmacy call.

    Me getting hung up on and holding for too long. It's unacceptable. 20 mins for a prescription check in?

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    6 years ago

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    2 years ago

    Mario rocks!!! Came in right before they closed and he was just the sweetest! Really great experience

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    3 years ago

    Tied for best CVS w Willow Glen. Thank you Wendy in pharmacy who helped when 2 other sister pharmacies would not. Only CVS I will use in LA.

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    4 years ago

    Sandra at the front was extremely helpful and kind and brightened up my day. She greeted everyone that came in and went above and beyond.

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    Page 1 of 2

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    Everybody said, Mario the manager in this store is the best, I am saying the same.

    Mentioned in 3 reviews

    Read more highlights

    Capitol Drugs

    Capitol Drugs

    4.0
    (103 reviews)
    1.0 mi
    $$

    I was unable to continue on with my now old pharmacy post wildfire crisis, and was dreading having…read moreto search & get associated with a new pharmacy. However, it all worked out in the end. Impressed is an understatement with Capitol the level of care and service provided by each and every staff member is a blessing. They have been so helpful answering questions, and always friendly. It's nice to feel heard and cared for. A little kindness goes a LONG way. It is the best pharmacy I have ever encountered. Coming from someone that worked in the medical field for 10 years, I appreciate the professionalism and how I am treated. Every experience has been easy and efficient. I also love their selection of holistic supplements a wide variety to choose from within a reasonable price range. Although, To find a pharmacy with genuinely dedicated staff members nowadays is priceless. If this message reaches the pharmacy. Thank you from the bottom of my heart for Your kindness during a not so kind time.

    I'd like to believe at one point this place actually was as "wholesome" and about wellness as it's…read moremarketing and yesterday year Rep. Had a horrible experience with their "homeopathic specialist" - a woman who on each of my three calls with her, made it clear that she was above working in a store as she had her own practice, and actually got impatient with me for doing her job. At one point on the second call with her, she lamented that she was "the only one in the store". On another occasion, this employee, Jessica, got so frazzled that she actually had the audacity to blame a customer for "stressing her out" and was even ruder. Left for for the owner, who a Russian speaking pharmacist assured me would call back as he "deeply cares". But I already knew I would never hear from him. Any owner willing to employ such a toxic employee when she's got other negative reviews clearly doesn't give a crap. The other store in Sherman Oaks, unfortunately employees a "manager" by the name of Kevin, who has been also dismissive and uncaring on several occasions, and also has several negative reviews. There's a homeopathic specialty store that a lot of A-list celebrities use in Santa Monica, highly recommend you call them as they're very happy to ship ground and we'll spend as much time as you need on the phone while sounding appreciative of you as a customer and respect you as a human being. Drugs is an awful institution, both locations are toxic. If you can, I would avoid it all costs.

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    Aisle path to our Pharmacy!
    Aisle path to our Pharmacy!
    Follow the aisles and grab some great deals!
    Follow the aisles and grab some great deals!
    Capitol Drugs

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    CVS Pharmacy

    CVS Pharmacy

    2.0
    (231 reviews)
    1.7 mi
    $

    This review is for the Pharmacy -- I have lived in multiple cities and used various CVS Pharmacies…read morethroughout LA, and this by far THE WORST pharmacy I have ever tried to fill a prescription at. There are always angry customers who have problems here, so I know it's not just me. Yesterday I had to call twice to fill a prescription and both times I was told it would be ready within an hour. I never received a text that it was filled or ready, so I had to wait until this morning when they opened to call again and check on it. They then told me they don't have the medication in stock, even though TWO people told me the day prior that they had it and that it would be filled within the hour. How is that acceptable?!?! I could have spent my time trying to fill it elsewhere instead of waiting for them to fill it like they said that they would, so I lost an entire day of waiting for nothing. The people who work here are incompetent, lazy and do not care. I am now out of my medication and had to scramble and literally spend more than an hour and a half trying to get it filled elsewhere. Additionally, I had to call this CVS 4x before I was able to talk to someone. I went through their automated system each time, then was on hold waiting for someone to answer, and each time about 4 minutes after being on hold it would hang up and disconnect the call. Like what??? I will never try to fill any prescription here again. Do not waste your time and get burned by these incompetent people. Literally any other CVS is better than this one.

    Connected to the Beverly Connection, it's very central and close to the Beverly Center on the…read morecorner of La Cienega and Beverly with a lovely storefront. But there's issues. * Transients. Okay, nothing the store can do. * Parking. Crazy at times. A mixture of tight spaces, and people that can't drive create a big backup to the one exit. * Lighting. So dim. * Large store, with a unseen back wing for the pharmacy. Strange setup. So overall, it's okay, why not just go 1 floor up to Target? A much better experience.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Pavilions Pharmacy

    Pavilions Pharmacy

    3.2
    (45 reviews)
    1.6 mi

    I cannot say enough amazing things about the Pavilions Pharmacy team. They are truly exceptional…read moreand go above and beyond in a way you just don't see anymore. Nicole, the pharmacist, is absolutely incredible. One of my medications has been in shortage and is much harder to get, and she always somehow finds it for me. She doesn't just give updates, she actively tracks it down, orders it from wherever she can, and makes sure I have it when I need it. That level of dedication is rare. Matthew has been such a constant and knows you by name, which makes such a difference. He's incredibly kind and helpful and always goes out of his way to make sure everything is handled. There's a level of consistency and care from him that you can really count on. The front staff is always kind and welcoming, and Yvette is so warm and helpful. She makes every interaction easy and pleasant. There are also so many other people who work there, and they are all consistently great. I get all my vaccines there as well, and every experience has been smooth, professional, and handled with care. There's just a genuine sense of comfort when you walk in. You feel taken care of, and that peace of mind means everything. It's rare to find this level of consistency and care anywhere, and it never goes unnoticed. This is hands down the best pharmacy experience I've ever had.

    Always friendly, helpful, and knowledgeable. If you're close by this Pharmacy you're lucky.read more

    Photos
    Pavilions Pharmacy
    Pavilions Pharmacy
    Pavilions Pharmacy

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    CVS Pharmacy - drugstores - Updated July 2026

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