I am writing to give Sheila a 10 for performance in every category…read more Sheila is professional, courteous, and kind. Thank you for helping me figure my orders out so professionally. Thank you for all you at the pharmacy do! Thank you Sheila!

Awful place! Lines, no one answers the phone! They do not return calls. Their automated system does…read morenot work. Nothing good about this place!

the best place for me, so convenient, so close to home, I've been shopping here for 30+ years. I…read morelove this place. Always open too.

What a wonderful store it has been to have this Rite Aid in BH. Sadly that has come to an end. But…read moreit did not stop me from getting champagne bottles at 70% off! Make up at 50% off. And Medicine like tylenol at 50% off. I doubt there is anything left. Staff was always amazing! They close this week. So keep that in mind.

I go to this Walgreens almost everyday since it's right by my place - the general (and photo) staff…read moreare great and nice! The pharmacy however is alwaaaays packed and a line but my issue is one of the ladies behind the counter is super rude and combative always (and confused!) and always and I mean always yells your medication which is super uncomfortable as everyone in line always hears! My husband said he always has the same experience and feels embarrassed as well. They need to hire more competent and more patient staff at the pharmacy! I have many pharmacist friends and they are the kindest people I know especially when I visit them at work.

Bryan at the pharmacy is the fastest most helpful person. He got a line of 6 people on a weekday…read moreevening in like 5 mins. I've never seen anything like it. It made such a difference!!

Classist, nasty, family pharmacy!! I wouldn't trust a single person here with your health. This is…read morethe type of treatment they give to people. In his words I called to check if they had my medicine available after not having my medicine for weeks since everywhere is back order right now and after him questioning me insanely about where I live and what pharmacy I used to go to, asked me about previous medication??? Told me he has my medication in stock but can't fill it due to higher officials?? "I cannot fill your prescription bc that's just how the world works right now." This person was speaking to me insanely and should not be working in the health care field at all!!! Your jobs is to fill medicine of people and your nature is just nasty and degrading. I wouldn't trust him and I've already filed complaints to the California board of pharmacy. Called back again and voice recorded more just for them to switch up their entire tone and mannerism and tell me I'm making them uncomfortable after they did this???? Very weird. DO NOT GO HERE

Unfortunately, this pharmacy has made a 180 since my last review. Sometime around 3 years ago they…read morestarted to charge for certain prescriptions & blame the situation on the insurance. Interestingly, other pharmacies close by doesn't have the out of pocket charges. Come to find out they really attempt to charge for bulk orders such as 3 months supply. There are specific meds which can be bulk ordered that is administrated every couple weeks or so. The pharmacy refuse to bulk order this med. So we inquired with several other pharmacies then found out that pharmacy make less money when meds are sold in bulk. Albeit the front desk lady is still pleasant, the lady pharmacist or the shorter male pharmacist isn't. There are many more viable, less expensive and friendlier options nearby. I'm not coming here anymore.

Yeshua was so helpful! He helped me get some savings on my purchases. I didn't know Walgreens…read moreoffers online coupons and such for products but they did! Not the nicest area but there is security and staffs nice

This Walgreens feels very old and dingy. The store looks worn down, with outdated fixtures and a…read moregeneral lack of upkeep that makes it feel uninviting. The aisles were cluttered, the lighting was dull, and the overall cleanliness left a lot to be desired. For a chain this large, and in West LA, I expected a much better-maintained location. It's fine in a pinch, but definitely not a pleasant shopping experience. A renovation and better attention to cleanliness would go a long way.

I don't think it's customer service so much as it is understaffing, which often comes from the…read morecompany itself. Them trying to save money, overwork people, and make profit. Which is a shame because its harder on the employee and customer. Overall, an ok store. If you need something from the locked cabinets, expect a wait.

This review is for the Pharmacy -- I have lived in multiple cities and used various CVS Pharmacies…read morethroughout LA, and this by far THE WORST pharmacy I have ever tried to fill a prescription at. There are always angry customers who have problems here, so I know it's not just me. Yesterday I had to call twice to fill a prescription and both times I was told it would be ready within an hour. I never received a text that it was filled or ready, so I had to wait until this morning when they opened to call again and check on it. They then told me they don't have the medication in stock, even though TWO people told me the day prior that they had it and that it would be filled within the hour. How is that acceptable?!?! I could have spent my time trying to fill it elsewhere instead of waiting for them to fill it like they said that they would, so I lost an entire day of waiting for nothing. The people who work here are incompetent, lazy and do not care. I am now out of my medication and had to scramble and literally spend more than an hour and a half trying to get it filled elsewhere. Additionally, I had to call this CVS 4x before I was able to talk to someone. I went through their automated system each time, then was on hold waiting for someone to answer, and each time about 4 minutes after being on hold it would hang up and disconnect the call. Like what??? I will never try to fill any prescription here again. Do not waste your time and get burned by these incompetent people. Literally any other CVS is better than this one.

Thank you so much for your help! Not feeling the best and not wanting to deal with CVS or Rite Aid…read moreas they are mad houses. Your Pharmacy came in so handy in my time of need. Thank you for being so kind and willing to work with me and answer all of my hundreds of questions. Getting prescribed something that is ridiculously expensive and being able to work with you to find a generic option for $5 copay is amazing! I definitely recommend ABC Pharmacy if you're looking for a local Family Pharmacy in Beverly Hills where you're able to actually speak to the pharmacist!

I TRULY love ABC Pharmacy on Wilshire blvd. not to far from the Beverly cancer treatment center…read moretheyare always on time with prescription request, delivery if the miss u they.will either make.a 2nd attempt for you, and will remind you if you are do for a refill. Bottom line this is a great Pharmacy! I will/would recommend to EVERYONE.

For over THREE YEARS I was charged $130 for medication that should have been around $30 using the…read moreCVS app barcode discount. Other CVS locations scan it. This location refused. Every. Single. Time. Employees told me they "don't use the app discount," which is completely inconsistent with other CVS stores. I later confirmed with other locations that the barcode should absolutely be accepted. A manager acknowledged the issue and promised reimbursement. I'm still waiting. This isn't just about money it's about integrity. Patients should not have to argue for valid discounts or be forced to overpay for essential medication. Check your receipts. If you use the CVS app, make sure your barcode is being scanned and honored. Transparency matters. Accountability matters. Do better.

Horrible customer service. Forget trying to speak to someone live on the phone. The AI operator…read morewill make you go through hoop after hoop to try to get to speak to a pharmacist, and then ask you to leave a message. If you try to go in person to schedule a vaccination, the woman with the thick eyelashes next to the check in counter will go to great lengths to avoid make eye contact and ignore you while waiting. Avoid this place.

Update for updating Covid 2024-2025 vaccinations…read more CVS online scheduling LAST time was a trifecta of errors. CVS online scheduling THIS time was better. Site recognized hubby's and my accounts therefore didn't require re-entering personal data, immediately confirmed appointments with both email and text. CVS glitch at THIS attempt to schedule was a message that Covid vaccine was either not available or there was no CVS store in our zipcode. Hm... Entered a nearby zipcode. Boom, the desired CVS location which happens to be the zipcode we share with CVS and is on record for our accounts popped up immediately. Hm... Day of, confirmed via text when we arrived. Text was not acknowledged. Had to bother a pharmacist. Hm... Other than that, process was swift, pleasant, scored some cheddar popcorn plus discount store coupons which according to the fine print we weren't supposed to get because it stipulates one must have received two vaccines simultaneously (i.e. Covid, Seasonal Flu). Whatever, the popcorn was good...

Absolute worst. Wish I could give them 0 stars. Bought $1,900 worth of Amazon gift cards from this…read morestore. Nine of them turned out to be FRAUDULENT. When I tried to get a refund from CVS, they refused. Said "talk to Amazon." Took them 10 days to come to that conclusion. Their customer service SUCKS. The woman talked over me the entire time, like she was reading from a script and refused to listen. I hate CVS so much. Run away from them. Do not buy gift cards from this store. They will NOT help you if the cards end up not working. You'll be out whatever money you spent. Terrible experience. I do not recommend. Negative stars.

Amazing pharmacy , the owners and workers are extreamly nice . Highly recommend they have…read moreeverything love this place . Thank you

After using an impersonal national store for years. My doctor suggested West Knoll. I was amazed at…read morethe personal experience and being able to call or text directly with my pharmacist. Unheard of. No phone tree, no hassle. And Easy DELIVERY same day. I highly recommend Tamir at West Knoll. It feels like being back in a small town where everyone knows each other - like a Hallmark movie!!