The Pharmacy tech in charge has HORRIBLE customer service . I don't understand someone that works a job they choose to pursue just to be miserable and rude to their customers/ patience . Changing pharmacy locations read more

The cashier at 4 pm on Friday 9/27 was SO GREAT. He had a busy store, long line, and was so charming and efficient. He seemed younger but operated like a front facing customer service veteran. Hats off to this rad dude. Promote him give him more money or at least give him a shout out! He's what's right with retail. He is truly an asset to your store. read more

Perfect location and super convenient. After the RiteAid closed, I had to switch my pharmacy, tried a couple different ones however this is the most convenient - great location, easy access, order and pickup. FAST service with prompt notification read more

These pharmacist tech are rude as heck and don't seem to know how to act correctly whenever it's comes medication that is needed not a want!

Today I walked in and saw some cashier ask if she can be relieved to go use the restroom and the other worker said yes, but continued working the cosmetics station instead of helping the cashier with the long line. so we basically stood in line for three minutes till the other worker came to help. she helped one person and finally the cashier that went to use the restroom came back. The line was super long and the girl looks so stressed. I asked her what was wrong and she look like she was on the verge of crying I told her it's ok I heard you ask for help, she looked up and said thank you, please get better works. Thank you Lauren for your help. I'm read more

Horrible customer service by the pharmacist. Was not friendly at all. I will take my prescriptions elsewhere!! I just don't understand why people choose the health care profession if they don't want to be nice to people. Is it for the money read more

Female pharmacist worst attitude I ever experience with a CVS Pharmacy. She was yelling spewing lies and threatened to hold the medicine, and made us wait 30 minutes before she released. 9/14/2023 around 4PM I was getting my niece's medicine who just got out of the hospital. I first spoke to the male staff, he said they have not received the request for the meds yet. So I waited. Then I called the Hospital to make sure they sent it to this CVS Pharmacy. On the phone the Hospital wanted to speak to the person in the pharmacy so I passed my phone to the male staff who I noticed clicked the end button on my phone. I did not react and just tried to call again. I was on the phone for a while with the Hospital staff sorting it out and they said they will just call the pharmacy directly. So I ended my call and with a smile told the male staff that the hospital will call them. Then here came walking towards the counter a very angry female pharmacist slamming the computer keyboard yelling at me that she has been trying to tell me earlier that she already have the medicine. I said how can you possibly be talking to me when I was on the phone? She kept insisting she have been trying to tell me that she had the medicine months ago and I was not paying attention. At this point I also raised my voice because she was so rude, I said a month ago? We've only been in the hospital 4 days ago and she cut me off saying she will not release the meds because I was yelling at her and just send it to another CVS. My niece and sister have been so tired and waiting and just wanted to go home so I calmed down and apologize, just so we can get the medicine. What she did next was un acceptable, she made us wait 30 minutes before she released the medicine. Let's say I probably was so focused on the phone talking to the hospital, and I failed to notice them (even though I was in front of their counter), the truth is they never really actually tried to get my attention to explain to me or tell me they have the medicine. But why does she have to give me the attitude of slamming keyboards and yelling at me, the threat of sending our meds somewhere else and making us wait 30mins before she released the medicine? Is that how CVS treat their customers? She should be fired. I will be contacting the manager of this CVS Branch. read more

Really nice addition to the neighborhood. The competence and ease at this cvs is much better than the others in the nearby area. I live across the street so this is now my friendly neighborhood pharmacy. Jackie, the lead pharmacist and store manager, is kind, smart and competent. Go target cvs!!!! read more

This is a message I want to give CVS owner . Norma Laura Maria Ronald and Jessica all deserve a raise . In this time of CoVid I seldom get to talk to other human beings . These people make my day with their positive and kind work ethic . In fact I think my interactions with CVS HG is the best meds I receive there . Thank you all from bottom of my heart . Happy 4th read more

I like the location but that's it. I guess if you need shampoo or other small items this would be a quick stop. But don't go there expecting everything you need. Also, you CANNOT return something they don't carry at a different store. I went to return and item and since they didn't carry it I had to go elsewhere. I was very disappointed. read more

I've been getting all my pharmaceuticals at CVS Fairpark in Eagle Rock for years. The pharmacy team are extremely helpful and always willing to answer my questions. And if they don't know the answer, they always find a source to find one. I have all the confidence in the world in these people and I recommend them to everyone. read more

I prefer this pharmacy to other locations because of the ease with which I can drop off and pick up prescriptions. The pharmacy techs are always very helpful and the pharmacist takes their time in explaining new prescriptions. They always keep a big bottle of hand sanitizer (labeled "paper cut finder") in the front which is very much appreciated! read more

Everybody at this pharmacy does a good job exept the pharmacist her self. She is the asian lady with a tatoo on her arm. I came to pick up my medicine for my 10 year old that has ADHD. She than yelled at me that I can't pick up the refill as in her records it showed that I still had in of pills left. I than tried to explain my self that I changed the dose during the summer break and that I did run out of the needed smaller doses. She than yelled back at me and told me I dont listen to her, I don't understand it!!! I tried again to explain my self but she would not let me finish and did yell the same comment back to me. I was furious and tried to defent my self but had to finnaly walk away. Buy the way, she comunicated the same way alredy 2 times in the past. But this time she did refuse to give me the medication. I am leaving in 2 days for 3 weeks to Europe and are badly in the need to get the medication for my son! A pharmacist that yells at a patient like this is absolutly not aceptebele and I will contact the manager to file a complain!!! By the way, this is my very first time that I write a bad review on yelp!!! read more

Very nice and clean store with helpful employees. It has the basics and a few extras that a typical Target carries. (Like clothing and minimal groceries) We stopped in to use the restrooms which were very clean and to pick up a few snacky foods for our hotel room. Very glad we chose here over the 7-Eleven across the street. ;) read more

This review is for the pharmacy. I went to a different CVS, they were out of stock of my medicine. Called this CVS -- they refused to tell me if they had my medication in stock, insisting I come in person to find out. But I'm handicapped and can't swing by every CVS to see if they stock my medicine. Now I am stranded with no medicine and the staff here will not help. This lack of concern for the disabled is sickening. read more

I believe I was helped by Lana at the pharmacy and I was really touched and impressed by the humanity she showed and customer service she gave. I was at urgent care on Sunday evening about to leave when I got 2 calls from the same number, which I ignored because I didn't know who it was. Luckily I listened to the message because it was Lana letting me know they were closing soon and had just received my prescription request from urgent care and wanted to know if I was on my way or if I'd like it called in to another pharmacy. I called her right back saying I was on my way and she said she would wait for me. She even had me send her my insurance info so she could have everything ready to go. When I arrived she was so sweet, I thanked her for staying for me and she said she would feel bad just closing up shop without trying to get me my flu meds. She knew I was sick and uncomfortable, and tried her best to get me on the phone before they closed. I don't know a lot of pharmacies that would do that. Thank you so much for being a concerned and empathetic person! read more