With all the people they have back in that pharmacy you would think service would be better than…read morewhat it is, they have that I don't give a dam attitude knowing some people come in there not feeling well they will drag azz filling presciptions with about 6 techs back there. Every time I go there someone is always at the counter complaining about their prescription. They are good for texting for prescription pickup, then you get home they texting you that same day for pickup then they be rude on top of that.

The customer service at this location is abysmal. I am likely filling my last prescription here…read more Over the past 3-4 years, it is hit or miss if they have medication you need on hand. It is hit or miss if they will have your prescription filled after CVS sends a text stating your prescription is ready for pick up. I am not talking anything extravagant, it can be vitamin or pain pills. They are often flippant in their responses with little to no regard for the customers medical need. My doctors have had to call multiple times to get my prescription filled. Explanations have ranged from a safe that could not be unlocked for days to trucks not delivering medication for days. Today, i was told the truck did not deliver the medication. There have been several times I have been told my presecription was not ready by staff and the pharmacist intervened, handing them my medication from the lettered bin. I understand different cultures have varying ideas of what decent customer service is however, CVS should train their employees and ensure they meet CVS standards. Previous pharmacists have tried to improve the customer experience, but they soon left. This is a convenient CVS with a drive-thru which probably helps retain disappointed customers. After my prescription is filled, I will find a new location or a new company. I now have a better understanding as to why Amazon and Walmart are successful in this industry. Good luck if you try this location. Be sure to pack plenty of patience and I hope you get your meds on your first visit. Update on 8/10/2025: Received text from CVS to pick up script and gave them a couple of days to actually fill it. Arrived to the drive-thru today, 20 minutes before the pharmacy closed. The gate was pulled down though the lights were on. After several minutes of waiting, a female voice said the drive-thru was closed and that I had to come inside to the pharmacy. I went inside and paid for my prescription. I asked if the syringes were included/in the bag. I was told no. I then showed my prescription to the cashier which reads, "Inject 1 mL into muscle" and asked where the syringes are that I needed for this prescription. The cashier asked a woman in the pharmacy and came back to the cash register and rang up a bag of syringes. I sent pictures to a medical doctor to confirm the syringes were the incorrect type because the bag of syringes was marked for subcutaneous injection of insulin. The doctor was appalled, stating that pharmacy personnel should be able to get the correct syringe and if not, they should have asked the pharmacist. So I will return them to a different CVS pharmacy tomorrow with the hope of getting the correct syringes. Tomorrow will be the 3rd trip to CVS to get what is needed for one prescription. Avoid the pharmacy at 8601 Martin Luther King Jr Hwy, Lanham, MD 20706 at all cost. The concerns go far beyond exceptionally poor customer service. Go to a company or different CVS thay values their customer and has general concern for their health. The personnel at this location are not "customer obsessed" nor are they "committed to help people on their path to better health" as the CVS website suggests.

This review is specifically for the fact that I can save time (what) to drop off my FedEx packages…read more I had no idea that this was a new thing at Walgreens. There is a specific section to drop your sections off, the sales associate scans your item, takes your phone number and BAM you're done. Easy Peasy lemon squeezy. Can't get any better than that!

Don't use the pharmacy here. Always late to open in the mornings and never have it ready when they…read moresay you do. Also, they don't like to work the window and make you come in.

Recently transferred my prescriptions here in haste and they were very professional and timely…read more Excited to be working with this family owned shop in the future.

Please read to the end -- I want to share how this CVS has truly transformed for the better…read more I used to dread coming to this CVS. The neighborhood isn't the best, and in the past, it felt chaotic--the store was often disorganized, staff seemed hard to find, and customers could be outright rude. But over the last two years, this location has completely turned around. Now, when I walk in, I'm greeted with a friendly hello (a small thing that makes a big difference), and the store is noticeably cleaner and better managed. But the real reason I stay with this CVS is because of the incredible pharmacy team, led by Tasha. Tasha and her team of pharmacy techs are some of the kindest, most patient people I've ever encountered in a pharmacy. I know firsthand how overworked and understaffed pharmacists and techs are these days--since the pandemic, they've taken on more responsibilities without the extra staff or resources to match. And yet, despite the constant demands, Tasha and her team handle long lines, flu shots, complex customer questions, and everything in between with professionalism and care. What sets this pharmacy apart is that the team truly gets to know the community. They don't just fill prescriptions--they care about helping people, period. In a world where great customer service is becoming harder and harder to find, Tasha and her team embody what it means to serve with kindness, patience, and expertise. I genuinely hope CVS management recognizes how lucky they are to have this team--because this is the kind of service that keeps customers coming back.

I'm a sucker for convenience; and, this CVS is most convenient to me. However, they can never seem…read moreto fill my prescription correctly. I've been going here for a number of years, see above sucker; because I honestly don't believe I should have to travel far when I'm sick just to get prescriptions. This is the closest pharmacy to me and its always a struggle. And it's not just me. the line at the pharmacy is always a long because they are always either short staffed porn they screwed up someone else's prescription and that person is causing a fuss. I would actually be shocked if I came in there one day and picked up my prescription and they got it right. I think most people that get their prescriptions there would be shocked if their prescriptions were right too. It's a shame. normally I would say take your business elsewhere, really wants to travel out of the way, when they're sick for medicine? I believe that this is the only reason that this CVS is still open.

The times online are not true. They are not 24/7. They close at 12:00AM. In my case, they close at…read more"11:55PM". We had 5 extra minutes, why close 5 minutes early? Hopefully, once the purple line station opens up in the future, the CVS will ACTUALLY become 24/7. The one good thing about this CVS is that it was stocked and clean.

The slowest drive thru in the world. Online my prescription says ready so I expect when I call and…read moreDRIVE to your store that I'm able to get what I need when I arrive. They have been the worst for yearsssss. Always tell you an hour then when you come back an hour and 20 minutes later the prescription is still not available. Staff is rude and very lazy. They told me my prescription was ready then came back and told me they can't find it. I'm done I'm changing locations.

I find Walgreens to be a great option when I need to grab a household item. The store is well…read morestocked and the staff is always courteous and helpful.

The store managers Earl, Denisha and Daisha went over and beyond to help me with a stolen package…read morethat was taken by door dash. Their customer service was exceptional and they went over and beyond to help me by returning calls and solving the problem without even being at fault. I appreciate each and every manager that dedicated their time to make me feel important as a customer. Thank you all!

Made simple reservation online that took less than five minutes. Drove 30 minutes to location to…read morepull in drive through for COVID testing. This is now where it all went down hill, The drive thru is not situated to accommodate more than two cars ( see picture) as it is situated between two strip malls and an alley. While waiting, a huge Mac truck pulls up and all of the cars behind me had to pull out and come back around do the truck could pull into back for delivery. Now let's get to the worst part of it all, we pulled up to our appointment at confirmed time slot of 9:45 a.m. As you can see from the pic we didn't obtain the kit till 10:59 am ..that's over an hour wait in the drive thru. Outside of that, we did receive an email right away asking how was our experience needless to say I will be completing the survey. There has to be a better way!

Man, if I had ANY other option around here…read more.. Such a frustrating experience trying to use the drive through pharmacy. Slow as molasses, and totally spaced out.

I normally get my meds from a CVS in VA. Like an idiot, I got them transferred to this location…read morebecause I live in the area. Why is the drive thru closed? Why is the pharmacy line all the way to the front of the store? DO NOT GO unless you want to be highly irritated! I have bad sciatica, so I'm unable to stand for a long time. I called and in order to talk to someone you have a leave a message. This is all around dumb!

24/7 service. Not many anymore are 24/7. Normal selections…read more 5 star because of late night effort from Warren. Parking.

Never thought I would be writing a review for a 7-11, but I have to say the staff was amazingly…read morehelpful. We were just coming out of a Coldplay concert and our phones were dead. We walked to 7-11 to see if they could help us order a cab since our phones were dead. Not only did he charge my phone, he got me a cab home. I can't thank you enough!!! There were tons of hot foods prepared for hungry concert goers to feast on. 7-11 was well stocked.

From the owner: To maintain a safe and clean environment your local 7-Eleven may be closed between 12am and 5am…read moredaily for enhanced sanitation measures. Some stores may be temporarily closed for sanitation. At 7-Eleven, our doors are always open, and our friendly store teams are ready to serve you. Our fresh, fast and convenient hot foods appeal to any craving, so your on-the-go meal can still be delicious! Come in to any 7-Eleven store and you'll find a broad selection of fresh, high-quality products at an everyday fair price, along with speedy transactions in a clean and friendly shopping environment. Visit your neighborhood 7-Eleven for all your everyday needs and text ""7Rewards"" to 711711 to download the 7-Eleven app and join 7Rewards today!