Walked over here this morning from our rental to buy more toothpaste and also in hopes of getting…read more$3.00 in quarters for the washer and dryer. Not crowded at 10 a.m. and staff were busy restocking shelves. I paid in cash and asked the cashier for $3.00 to be in quarters. She at first said she could only do $2 (which would meant I needed to get more change somewhere else), but then said it's ok and gave me $3 in quarters. Thank you! Very kind.

I was struggling to fill a prescription that I needed in advance of a trip, and this Walgreens…read morereally did me a solid by getting it transferred and filled for me at the 11th hour. Super grateful!

I just talked to The owner Xiaoyan Qin who purportedly according to what is publicized is concerned…read moreabout customer service. That statement is the furthest from the truth. I called her to ask about when Union Pharmacy would be receiving the Moderna mFlusiva. Her regular staff did not know. I left several messages from September 3rd to today, the ninth. The last message I left was this morning when she was in a meeting. There was never a call back until I caught her this afternoon. She flippantly said she never received a message and that her staff would know the answers anyway. That was not true. They did not. When I stated to read off the dates recorded on my phone, she hung up on me. It was not accidental. There was no callback.

Friendly and helpful. Unlike the large chains, they treat you like a person, not a commodity.read more

best pharmacy staff ever. so kind and efficient. Always trust that my prescriptions will be filled…read moreasap!

Suuuucks! Disorganized, mayhem and nurses vaccinate with zero respect for order of appointments.read more

Excellent Registered Pharmacists top level professionals…read more Highly recommend them and have sent my patients to them for over 30 years

Needed a cane. Staff helpful. I'll be back if we need medical supply's…read more Parking ......wasn't a problem because one of us waited in car.

First, you could try by not going behind a patient's back and mailing their prescriptions without…read moreeven consulting the patient . When we agreed to have my prescriptions filled there, I specifically asked if it was going to be courier and they said yes not a problem only because somebody by the name of Tyler, (supposedly the pharmacy manager). I don't know how you get off by talking so rudely to a patient. I could see if you own the place, but you don't.! Supposedly our phone calls are recorded. I highly suggest someone listen to the phone call.. Not to mention that the call was sent to a different extension twice! You should've just told me to send it to CVS bs filling . Now it's too late for them to order it .

As an American that can say I understand why we need universal health care, I was so excited to…read morefind out about this pharmacy. I do not have any prescription coverage under my insurance plan, so often medicine that I take on a daily basis can cost between $50-$155 a month. Imagine my surprise when I called to find out how much one of my daily doses cost there and was told $40 (normally I pay $155)! How do they do this I asked! Well it turns out that Fenway Pharmacy is a non-profit organization, funded with grants, government money, and private donors. So not only is medicine affordable again, but the staff is extremely helpful and friendly! So if you are like millions of Americans (including myself) struggling with the cost of health care these days, may this pharmacy make your efforts that much easier!

There is a fat employee working at register and he has been rude to customers. I told him I was…read morehere to pick up a package and when he was looking for it I added "it should be a big one in case you can't find it." he just said just give me some time, okay? wtf is that response.

Last night my father had texted me I. My way home way from work asked if I could stop off to pick…read moreup my mom medication. He told me the pharmacy was opened to 8pm mind you I work in the city and take public. Transportation home. By time I arrived to the pharmacy it was little after 7pm and it was closing. I asked the pharmacist if they any way I could get my mother medicine, there response we can transfer it to the another pharmacy but weee closed. The assistant manager in training took some kindness on me and told we're i ot doing this on w but you should know we changed the hours. I said no outside it said 8pm and there a sticker on the door saying 7pm,. Long story short why even have a cvs here when most them close at 7 and only close 9. I am going take my business to Osco drug store where they close at 8pm and care about their clients No wonder this company going under there customer service sucks along with their extravagant pricea

Not sure why a pharmacy has to close for lunch breaks exactly when people find time to collect…read moremedications. Ordinarily one person takes a lunch break after the other to avoid the shutdown. It is not a good change from a customer's point if view.

This CVS is closest to Brookline High School, and apparently, the "kids" come in after school…read more(3:30ish), as they did today, rack up countless purchases on snacks (today was about $20 using both machines), and they calmly walk out the door without paying! The cashier called the manager when they came in, but he walked away. So, I'm not sure if he was called to the front for something else. I spoke to the cashier who said they always do this. And get away with it!?!?!?!?! I called the police so that they would perhaps drop by on an afternoon after school, but I was told that the manager needs to call them. AND HE SHOULD!!!!!

I recently switched all my medications over to CVS, given CVS is much more prevalent on the East…read moreCoast compared to Walgreens. Also, my drug plan made CVS a preferred pharmacy, so it was worth the cost savings. The pharmacy here is located inside of Boston Children's. It's located on the second floor near the gift shop. The location is NOT a full-service CBS. It is mainly a full-service pharmacy with a small selection of common OTC products. They are open later than most locations, given the demand and the fact that there is an ER right downstairs. My only complaint is I wish it was 24-hours. The ER ALWAYS discharges you in the middle of the night with no way to fill medicine. I'd love to see them go 24-hours or install a self-service kiosk that stocks common medicines. It would be helpful beyond belief! The pharmacists here are all highly skilled, professional, and dedicated to their job. They know the stakes are a bit higher given it is serving a Children's Hospital. They know the needs of their clientele are more unique than your typical pharmacy. I've had physicians special order medication's by brand. Most pharmacies make it difficult. Here, they're happy to order in whatever is needed if they can source it. They had my special order medicine in stock the next morning. The pharmacists truly know their stuff and will bend over backwards for their patients. I had to have an emergency surgical procedure in the emergency room late at night. My doctor ordered pain medicine. They were out of the desired medication. The pharmacy team took the time to work with my doctor to find a suitable alternative so I would not be stuck in pain. They truly take the time to ensure you are taken care of. I have yet to visit any other pharmacy that runs so smoothly and with such a high level of care for their patients.

Went here to purchase cough medication. They are sort of slow when it comes to going over to the…read moreself check-out to check for age. Had to spend like 5 extra minutes here because they are either understaffed or don't pay attention.

This is nice little pharmacy. It offers all the basics, and if you are a Russian immigrant, it…read moreoffers some goodies from the homeland. There are also miscellaneous items thrown up for sale (like a cake cutter.serving kit ???) that seem to have been randomly transported here, but it is a fun place to shop. they deliver prescriptions, and I got a free candy! (not that it is going to bias me). Only drawback? they close at 7, but there are other pharmacies nearby open later, if need be.

Little place with lots of good stuff. Since i live close by, i do my prescriptions here. Happy…read morepeople work in this place. Lines though can be slow if older russian ladies are in front of you, they always have too many questions:)

The automated voice system is SO infuriating. When I try to call and check on precriptions for my…read moreelderly aunt, I can't get anywhere because her birth date doesn't match the brith date (mine) on the account attached to my phone number. Rather than giving you the option to talk to a pharmacist, it just goes round and round. AWFUL customer service

They will tell you to wait for your prescription and then never call your name. An hour will go by…read more You ask where your prescription is, they tell you to get back in line. Another hour goes by. The cycle repeats. If you want to go mad go here I guess.