Needed a prescription picked up that was time sensitive. Didn't have it ready and when I tried to…read moreexpress the importance, they did not help or fill any faster. Totally lacking in compassion. I always wait forever to pick up prescriptions here and usually try to avoid it except when my preferred pharmacy is closed. Every time I am forced to fill here I'm reminded why I don't send my prescriptions here.

Every time we try to pick up a prescription at this pharmacy (new or maintenance) there is a…read moreproblem. Every. Single. Time. Even if they've sent a text saying it's ready. We've only continued using them because our insurance has required for maintenance meds. Hoping our recent change in insurance is different. Walgreens and CVS are notorious for problems anymore.

I have always felt that it is important to shop local and support independent restaurants. It is…read moreeven more important to support independent pharmacies. Over the last 3 decades massive chains such as Walgreens, CVS and Walmart have been on a rampage of forcing mom and pop business to close or buying them up and shutting their doors. This past month, I pulled the trigger and moved all my Rx's to Phillips Family Pharmacy inside of Red X in Riverside. There is probably 6 other chain pharmacies closer to my house but I knew I had to put my money where my mouth was and do the right thing. Three of my Rx's surprisingly were lower in cost than the Hy-Vee I was using; and the 4th jumped from $30 to $50. After letting the Pharmacist know of the large increase she went on line, found a coupon and applied it, decreasing the cost to $10!! So for what I was paying $50 a month, I'm now paying about $22. Something that the well meaning but overworked pharmacists at the chains would never have the time or desire to assist with. Don't even get me started with the mail order pharmacies... Great service, Great pricing and helping to keep the American Dream alive one independent business at a time.

They didn't have enough medication to fill my prescription but as I was out had no choice to get a…read morepartial....went to refill date authorized and they said couldn't fill for four days. I was puzzled as I only received partial prescription yet my insurance was billed for entire amount (they were paid for full script but only dispensed partial, and refused to fill rest). Just watch closely. Will probably get backlash for this post but if it saves anyone the pain I'm suffering cause will not have my medication then a small price to pay.

Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

Went for a Hep B vaccine. Left after check in as the people in the pharmacy were taking forever…read more Were not communicating with me. Heard them mention making me get the shot and then charging me $72. I have insurance that would cover it. All of this is from me overhearing them. They tried to charge it to my Medicare part b but it wasn't going through despite me having UHC connected to Medicare. I also have Medicaid. They couldn't just apply the UHC and Medicaid like most people do. They kept walking off. There was a massive line forming behind me when I decided to just leave. Ridiculous. This was all at the pharmacy.

Terrible. Severely Understaffed and it takes over an hour to get a prescription…read more Please, if you wanna get a prescription refilled, go to the CVS thats close to this same walgreens. Its not worth waiting an entire hour in line to pick up a subscription.

Whenever I have a prescription to pick up, I make sure it's send to my Walgreens. It allows me to…read morebe sure that my prescription is being taken care of correctly. They have the best pharmacists and employees. They take their time when explaining me how to properly manage my medication and really do care.

This place is incredibly bad at customer service. The clerks (techs) almost never wear name tags…read more I've heard one of them use the word fuck, but tonight after one of the techs was rude and told me she didn't have to be there, she volunteered to work. I asked to speak to a supervisor, I referred to "this shit" and was told to leave. I didn't use it to describe anyone, or to demean anyone, just to describe a bad customer service situation. Which there are a lot of at this location. I was told to leave and so my issue wasn't addressed. I will certainly not​ go back. It's one standard for employees and one for customers. I may have overreacted, but these techs are mostly surly with bad attitudes and never wear name badges so you can identify them. One lady looks​ like the weatherman​ just said it was going to rain on her birthday, so I used to not even go to her, I'd let people go ahead of me

I live in OR and am in Kansas City as part of 12 day road trip vacation. I packed all my meds…read moreexcept for the most important: duloxetine. It can cause suicidal thoughts if abruptly stop taking it. I went to CVS in hopes they could get me 12 days of my prescription (usually get delivered by mail from CVS Caremark). Zachary Wallace went above and beyond to get my prescription filled and I am so appreciative of his efforts. My vacation and mental health are saved - and quite possibly my life. I've never skipped it more than a day and even one day is enough to affect me. I've known several people who have committed suicide after stopping abruptly because they thought they were fine - and I was terrified that would be me. THANK YOU Zachary Wallace!!!

Recent reviews confirm the news that CVS upper management have chosen to understaff their stores,…read morecausing unacceptable delays in providing refills, long lines, and long-term customers reassessing their pharmacy options. My refill was "in process" for a week until I waited a half hour on hold to finally speak with a pharmacy technician. Walgreens is no better. We visited the pharmacy at a large discount store, saw about a dozen workers and NO line, spoke with one of the employees there and moved our prescriptions to that pharmacy. The pharmacy tech at CVS was so stressed she had no time to answer any questions about the sudden downturn in service, and I had no need to delay the ten people in line behind me with my questions.

This store is crazy expensive. Cheese that I normally buy for $5.99 at another Ball's Price Chopper…read morewas $9.99 at this Price Chopper. I thought maybe the price had gone up that much. Today I went to the Cosentinos Price Chopper in Liberty and guess what, it was only $5.99. I will never step foot in this store again. Everything seems to have an extra $1.00 or $2.00, at least, added to it.

We went shopping for some meat and rice it went well the…read moreview went pretty well I'm so happy

This location has convenient parking around the building outside of their own parking lot…read more Going into look for a supplement and I identified 2 but needed pharmacy consult. I stood at the consult window while 2 pharmacy personnel reviewed something on the computer for over 3-4 mins. Yes, those minutes can be long when you're patiently waiting for help. I did hear one speak saying we'll be right with you. I was able to decipher from reading the ingredients what I needed to know and proceeded to self checkout, which made the rest of my visit a breeze.

Absolutely appalling service from the new pharmacist Brittany. Not only was she beyond unpleasant…read moreand ridiculously rude she implied I had no clue how my prescription was written nor how to take it. She refused to fill a needed medication.

My experience here was just fine. Store appeared clean and organized but I was simply picking up…read moremeds I was prescribed after receiving a text message a med was ready. Well it turns out I had TWO meds ordered and only one was ready when I got there so they realized that and had the second one ready in 10 minutes, not too bad. Plus they have a drive through window! The staff was attentive and helpful.

Staff were busy stocking shelves. I was able to find what I needed and successfully use self…read morecheckout. This location is organized and clean