Service is outstanding! Best ever. They helped me with every task and took charge of getting to…read moreknow my doctors, so they get the correct prescriptions. Delivery is perfect. They provide all vaccines. I get my prescriptions in their monthly method They're the best pharmacy I've ever used.

Terrible experience. After an FDA recall for eye drops, we called Metro West for a refund and were…read moretreated unprofessionally by the staff. They said we had to return the product unopened! However, the product was already used once, thus opened. To return the product would cost $9.00 shipping. All kinds of aggravation and rude cu service. All this to avoid a $30.00 refund. Will never deal with Metro West again and will spread the word.

Tony Pharmacy Mngr and Kevin and Rebecca,esp in Pharmacy are GREAT ! Have worked with me, and…read morehelped so much over the years....I love this pharmacy team.......I recommend it. 100 %. I have used other CVS, Walgreens, etc in Ma over 26 years and rarely have I had a good personal relationship/ professional....with the Pharmacists like Tony and Kevin. They rock!!

The coupons are an issue to use. Many times I was told I "already used that coupon." Not correct. I…read moream also being told " our new system doesn't accept it that way." There's always a discrepancy when using coupons or self checkout. When there is an error, customer service isn't their priority, Twice, I had issues in one week!

On their website it does not state that the labcorp is closed from 12-12:30 for lunch. So it's…read moregreat when you show up and need to do your drug test and then have to sit and wait because no one decided to post that they take a lunch break.

Although the sign on the door says no pets, service dogs welcome, they constantly allow non service…read moredogs in! This is a problem because most of the time it will bark at my dog or anything. It could potentially bite someone as well. They need to have 2 people at the door instead of 1! One watching people as they come in and the other as they leave. One person can't do both! Costco has 2 at the entrance and 2 before the exit so Walmart can certainly do it! They need to learn what can be said and train the team on it!

Amazing local pharmacy with a staff who goes the extra mile and truly cares . Joe, Rita and all the…read morestaff are so helpful and wonderful.

I have been thoroughly pleased and impressed by this family owned compound pharmacy. They have…read moresaved me money over the years by flagging the least expensive option for payment, eg, out of pocket vs insurance. The pharmacist are very knowledgeable and consistent. They sell top notch supplements, not the cheap junky kind other large chains sell. I moved to this drug store mid COVID and have only been happy that I did.

A wonderful local pharmacy with an incredible selection you might not expect. I definitely…read morerecommend this over CVS or Walgreens. The staff are very friendly and as long as you're patient, you'll probably find what you need.

Contrary to what a couple of reviewers have ludicrously claimed, this Framingham location is most…read moredefinitely NOT a Superwalmart at all...yes it does have an outdoor garden department, but inside, the main floor is very small and cramped, with zero fresh produce or meat, just 3 small aisles of refrigerated food which were only 3/4 stocked, and maybe 4 aisles of canned and processed food. Quite strange since it's a 30 minute drive from central Boston via the Mass Pike, so we're talking way out in the boonies with lots of cheap empty land to build on. Anyways, looks like I will be sticking to the WM in Saugus then, which I had been hoping to find a viable alternative to because I find driving on Rt 1 to get there so dreary. This, unfortunately, ain't it. Actually makes me appreciate the Saugus location a lot more, despite its butt ugly surroundings, lol.

" It's cheap but lacks luster & good service " This…read moreWalmart like all of them are cheap . Best prices in the game as per the monopoly they created. However the sales associates are rude the cashiers are rude and this place lacks good service .

Boutique pharmacy that you don't have to walk through islands of snack foods. Serve very good and…read morenon insurance drug prices are very reasonable. They do pill packs for free based on quantity of pills needed.

Every time I have come to V Care in Framingham, the head pharmacist has given me a hard time. In…read morethe past, she has given me the run around about my asthma medication. Today, I came from urgent care, and the PA there had sent a prescription over for an eye infection. When I get to V Care, that same pharmacist said it wasn't sent over yet. I wait longer, then ask again. She still said it was never sent over. I then call the urgent care facility, wait on hold for 10 minutes, then am told the ointment was sent over 30 minutes earlier. I then go back to the counter, tell the pharmacist it had been sent, and she magically finds it in the computer. Then, after waiting another 15 minutes, the pharmacist then tells me that they don't have the eye ointment after all. If I am repeatedly treated this way, I am sure others are, too.

Wonderfull staff that has been sacrificing so much of their own personal health and happiness to…read moreattempt to please the demands of disgustingly rude human garbage. Not a day goes by where the staff is able to just do their jobs; with the constant harrassment of repeat offenders who seem to crave the suffering they can inflict on others, to the overwhelmingly terrible ways that customers believe they can treat their healthcare workers, a happy and healthy workplace, this cannot be. Insurance issues are not the fault of the pharmacy; your insurance is at fault. A prescription being improperly written is not the fault of the pharmacy; its your doctor who is at fault. Your script not being "filled" on time, when you never called it in, refused to listen to the numerous phone calls, refused auto fills, and waited 3 weeks to pick up your meds is not the fault of the pharmacy, that is YOUR fault. Waiting too long on the phone too long; not the fault of the pharmacy: there are numerous patients in the store who come first. Your phone call about how your prescription being 8 cents more expensive than it was last time can wait. A prescription taking "too long" to be filled is not the fault of the pharmacy; it is the fast-foodification of the healthcare system in which waiting 15 minutes to ensure your medications dont KILL you becomes some sort of personal insult, as well as an inconvenience of which you will "never recover from", ie, your impatienence and utter lack of understanding as to how pharmacies function, is at fault. Stop treating those who are trying their hardest, through the middle of a pandemic no less, to keep everyone safe and healthy, like trash. They've suffered enough with the stress of the positions theyre in as is; don't make it worse for them because of your own ignorance and impatience. It's funny how quickly the pharmacy workers flip from being "heroes" to persoanl punching bags at the littlest inconveniences that are not even remotely in their control. Grow up. The world does not revolve around you.

(2 stars only because Joyce tried)…read more My experience at CVS Pharmacy - 264 E Main St felt less like healthcare and more like interrupting a middle school sleepover that somehow has access to prescriptions. The main issues during my visits and calls involved Maria and Mina. Calling the pharmacy is an adventure. Instead of someone who knows... pharmacy things... you get background laughing, yelling, side conversations, and the vibe that you just dialed into someone's group chat. Patient notes? Apparently optional. Understanding what medical device or medication you're calling about? A fun surprise for everyone involved. Trying to explain what you need is met with Maria telling you, "You need a prescription for THAT," which would be helpful if the person saying it had even the faintest idea what "that" is. In person isn't better. Scanning a QR code? Too much effort if it requires stepping out from the window because it's cold. I'm sorry -- I'm the sick one. This is a pharmacy. Not a weather-dependent pop-up kiosk. Updating insurance information somehow becomes a group project no one wants to do. Mina was involved here, and the same pattern followed -- confusion, resistance, and an attitude that basic pharmacy tasks are an inconvenience. Communication is chaotic, professionalism is on vacation, and getting straight answers feels like asking toddlers to run a hospital. Joyce (front end/assistant manager?) was the only person who made a visible attempt to help, which is the sole reason this review is not one star. Healthcare is already stressful. Patients don't need to fight for basic competence, accurate information, or to be spoken to like human beings. If you enjoy guessing games, background noise, and staff who seem personally offended by having to do pharmacy work, this is your spot. If you actually need medical help? Buckle up.

I take multiple medications. I also have severe allergies, which means if a medication uses certain…read morethings as fillers in a medication, I can get really sick. For years I've struggled to find ANY pharmacy - not just CVS - who can help me get medicine that's safe for me to take. I often had to fill prescriptions I was allergic to and had to take medicine that made me sick just so my other conditions were manageable. This is the ONLY pharmacy that helped me navigate things. For years, every month when I filled my prescription I'd have to set aside several hours to call different pharmacies and check to see what brands they had in stock. Often the only pharmacy that had a brand safe for me to take was over an hour away, so filling my prescriptions every month was an ordeal. Of all the pharmacies I called, this is the only one that tried to help. I explained the situation, that CVS had an allergy alert in my chart but I still mostly got medications I was allergic to. The pharmacist helped me figure out a solution. This is the ONLY pharmacy that has made sure I get a brand that is safe for me to take. I generally hate CVS. The employees everywhere else are indifferent at best. Not here. They are lovely to deal with and so kind. I live much, much closer to other CVS pharmacies but I always go to this one because it's the only one I feel safe going to. I'm so grateful I don't have to take medications that make me sick. I wish I could give all the staff here raises and gold medals.

This place wont fill your prescription until you call 4 times and go thru the infuriating aswering…read morebot that picks up the phone. This happens every single time I need to go through them. They wont do their jobs until you are driven isane.

Not sure why the reviews for this CVS pharmacy location are so low. This is by far one of the best…read moreCVS', if not the best CVS I have ever been to. It is consistently stocked with all of my favorite snacks and drugstore items. The shelves are extremely neat and everything is so easy to find. The pharmacy technicians are so patient and are kind. Picking up your prescription here is a very smooth process. They also have a pharmacy drive-thru, which I have not used, but is pretty cool nonetheless! Getting into the location is a little tricky off W-Central Street but it's doable. Love the location!

Being discharged from the hospital late at night is pretty much a nightmare. Running around looking…read morefor medication and trying to find a 24 hour pharmacy is not fun. Especially when your normal pharmacy doesn't have the medication. You feel like crap, you wanna go home, but you're running around looking for meds. Randomly chose this pharmacy because we thought it was 24 hour pharmacy but misread that it was a 24 hour store but it does have a late pharmacy that closes at 10 PM! The pharmacist was so helpful, kind, and informative. This location seems to have medication that others don't carry! The pharmacist was really helpful in trying to find the medication they prescribed me and we actually ended up going back there again for something else the next day. Although this is further away from where I live, it's worth the drive. I wish I could remember his name because he deserves recognition for amazing service! He filled it right away and we were able to pick it up immediately and get home quickly. Thank you!