Years ago (decades), I bought all my cosmetics, hair care and skin care products at this CVS. Over the years, the pharmacy wait got longer and longer, and both the pharmacy and store staff got more unfriendly and less helpful, while prices shot up exorbitantly. I think they hike the prices extra because this pharmacy is located in Delmar and they assume everyone has money. My neighbor's daughter worked at the store when she was in high school and was constantly pressured to work more hours. That was the last straw for me. I support workers. I do not support companies who exploit the folks who work hard making them money. read more

i had a GREAT experience with Keke at the pharmacy. she helped me with an issue with my provider and went above and beyond to make sure the issue was resolved. i felt heard where usually i am dismissed. thanks again Keke i really appreciate all your help and appreciate your kindness. read more

Solid CVS in "swanky" Delmar, NY! Staff is quick, helpful, polite and work hard at keeping goods in stock and isles clean during pandemics. If you are dreaming about '60s Europe (like a reviewer below), or if you are barbie-jowled dummy like Leah from Brooklyn (below), or if you are 2 feet tall with no arms - don't come here. Stay in your mini-you basement daddy pays your rent for. I enjoy this CVS because: 1) large parking 2) manager comes out from the back to solve issues quickly 3) self-checkouts Review: 5 read more

Walked up to the registers 6 people in line no one on the self care registers i did not want to wait but i knew better and so did they! I started the process and got to coupons. I processed my coups and then the register did not give me the 5.00$ coupon said i did not drop it in their little slot. had to call someone over, they came over, fixed it then the computer screwed me out of one of their coupons and she had to come over again she got flustered and said just come over to the register i said how about you give me my coupon back and i'll go somewhere else she said just come over to the register i said all i wanted to do was cash out and it required you to come over 3 times. I went to hannaford and it was 4$ cheaper anyway. someone tell me why anyone would buy anything from cvs overpriced understaffed read more

The store overall is great for the items you need. The pharmacy is always slow, seems they only have 1 person for doing checkout when you have 4 or more people in line (9) and 3 or 4 pharmacist filling orders are they not educated on the registers ? read more

Stepping into this CVS I imagined I was in 1960s Eastern Europe. Perhaps it was the stained drop ceiling, or perhaps the stained aged wall to wall industrial carpeting. Perhaps it was the dim lighting and the dust covered shelves. Perhaps it's the claustrophobic aisles. Perhaps...it's everything. This wasn't what I expected in a swank Albany suburb. If you can surmount the overwhelming sense of depression you experience entering this store, you can find most common cold cures, ointments, and the like. The sales people are typically curt, unresponsive, and fail to make eye contact. Good times. What I will give them is that this location has excellent parking, and a strategic location on Delamare and Elsemere Roads. But, I've chosen to drive to the Glenmont location as it has entered the 21st century and isn't one iota as depressing as this CVS location. I couldn't imagine entrusting them with a prescription. read more

Delmar CVS, I just felt as if I was being filmed for some kind of hidden camera prank show. I asked two employees to help me get an item displayed on a high shelf. One of them brought me a flimsy piece of cardboard and told me to knock it down. It was challenging, and I asked about a ladder or a chair and she told me she can't let customers climb ladders for safety reasons. I responded, yes I'm asking for help from an employee. Then she said they don't even have a ladder or stool, that the store manager is just very tall but he isn't there right now. It was absolutely ridiculous. read more

I somehow agree with the other couple of reviews which they state about the employee staff not able to assist customers. I was in same situation and I just got frustrated and left the store without purchasing anything. This store is the worse, also they give you papers & papers of store receipts when you purchase an item and most of the receipt coupons are irrelevant to what i normally purchase i just throw out. read more

Yup. My first pharmacy review. For a variety of reasons, we are frequent visitors to this location and we've never had a negative experience. I'm happy to report that any of the many young women with blue, pink and maybe there's a green or purple dyed hair have always been pleasant, happy, and helpful. I read a complaint about one of the counter folks stocking candy and not jumping to serve them. I look at is multitasking and I don't judge those who view this as a negative because sometimes people are in a hurry for important reasons. I tend to lean on waiting those 30 seconds won't hurt me. As for the pharmacy. They always tell me 15-20 minutes and my prescription is filled between 5-10 minutes. Gotta love underpromising and over performing. So why would anyone review a pharmacy? Here's why this store receives 5 stars beyond their great kids up front and speedy service in the pharmacy. Even including the young woman who was new and had no clue where the humidifiers were but when she happily found out where they were hidden and walked me over instead of just pointing. Oh. FIVE STARS. So my lovely wife took the family Guinea Pig to the vet. "Hattie" was diagnosed with an eye infection. I won't go into the vet (in Troy) who charged us $134 for the diagnosis, but it turns out that some prescriptions for pets can be filled at a traditional pharmacy. I said fine, I'll pick up the eye drops because I really wanted French onion dip for my chips. So I was staring at the dip thinking I really don't need chips and dip and must have looked confused (which is normal) because one of the young women came right over and asked if I needed help finding something. I said no thanks, grabbed the dip and here's where this CVS gets better. I give the pharmacy person the name of the guinea pig. Apparently she was the same person who took the prescription from my wife. As she's walking towards me, I hear her say $43. Half gasps. Tells me she'll be right back because she thinks she can find a coupon. Bing boom bam. Printer whirls. She says something to the pharmacist who signs whatever she printed. All within one minute no less and she walks over, smiles and says $15! Then she tells me it's always good to search for coupons with or without insurance, but definitely with PETS! Who knew? So if you've read this far for a pharmacy review, I'm sorry and please seek medical/therapeutic attention immediately. read more

Because of the very poor pharmacy service, I switch myself and my late husband to the independent pharmacy at the 4 corners in Delmar. No they aren't open 24/7 but the individualize service far outweighs having to plan for my renewals. I would only go to CVS if it was an emergency script from an ER or Urgent care. Annie R read more

This is my go-to pharmacy! Always clean, bright, well-stocked and OPEN! Sale prices are always good and I love Extra Bucks.

I found the cashier and manager to very rude at this CVS. When while shopping there the cashier left me waiting in the que for several minutes while she felt it was more important to restock the candy shelf. When I proceed with my purchase the cashier then gave me attitude when I questioned the bill because the sign had said one of the items was two for one. She snapped that I did not have a CVS card and she wasn't going to give me the sales price. Given all that had transpired I left without my purchase. I then choose to call the manager Diana who upon learning of the issue choose to solve it by hanging up on me. I am quite supprised by this because all my dealings with the corporate office have been positive. I have seen other reviwers who have had simaler issues with attidude so I suspect the issue is systemic. All in all I will never go back. read more

Hard to give more than 3 stars for a pharmacy. It's such a utilitarian place in general. What I can add about this cvs is the service behind the counter with pharmacological issues is the best. A Pharmacist named Meredith helped us find a bandage we needed, fought with our insurance company for us, located an unusual med for us and made my day. So - all the same stuff Open 24 hrs GREAT SERVICE AT THE PHARMACY read more

I just had the worst interaction with Melissa - a clerk at the pharmacy counter. I had my hands full and went and put my items in a basket that was on the top of five other baskets under the counter. I waited forever for her to come to the counter even though I was the only person in line. She started with a tone but I decided to ignore, "Do you have a CVS card or do you want to give me your phone number?" I said, "I'll give you my number, it's 518..."She snottily interrupted, "not now, you can give it to me in a few minutes, are you picking up?" I said "yes" and she went to get my prescriptions. She yelled back to me, "Could you please take your items out of your basket while I get your prescriptions?" I proceeded to slowly dump them onto the counter. She yelled to me, "well, I guess that's one way to do it". She came back and didn't have all of my prescriptions. The one missing was one they told me five days before when I went to get it, they would straighten out with the doctor. I asked her about it very nicely knowing she would give me a hard time, given her rudeness so far. She said, "this is check out, you'll need to go to drop off". I said, "you can't help me?" She said, "no, this is the end of the process." I put my basket back on the top of pile of baskets under the counter and she said, "could you do me a favor and please put your basket over with those? Pointing to pile of baskets about 20 feet away. I said, "there are like 10 of them down here below the counter out of the way and she said, "they aren't supposed to be. The register then froze. She moved to another register and said to me, "can you move your stuff down here?" Holy God. She just had to be in control and direct me - it was unbelievable. I went and had the pharmacist wait on me at the drop off counter. He couldn't have been nicer or more helpful - it took him a minute to figure out the issue. Now, I need to go back tomorrow again. read more

An hour and a half to get antibiotics. Along with issues on both of my insurance cards. Would like to say that I'll never go back but the lack of other 24/7 pharmacies makes me believe I will reluctantly be back. read more

Kayla CVS Pharmacy: Thank you so much for the prompt, friendly, courteous and helpful attitude. I was very angry that Albany Med Urgent care messed up sending antibiotics for my daughters strep throat. She stepped in and within 5 min it was addressed, fixed and I was cashed out!!! read more

I've used CVS in Delmar for years now and have always been pleased with their service. Sometimes the lines are long, but that's true of any popular business. Today I received a call saying that they had found a medication that would be less expensive than the one I currently use. They will call my doctor to see if he approves it. If he does the cost for the medication will drop from $14/mo to $4/mo. I think they're great! read more

Forced to go here after being released from St. Peter's hospital at midnight on a Sunday evening. I usually go to a CVS in the small town I lived in at the time...but their pharmacy was closed. The guy on tap that night, in Delmar, insisted the migraine med written for me by the hospital did not exist; that he never heard of it and it was written "in error." Meanwhile, I am sitting in this place with a raging migraine. His advice?? Go back to the hospital....which I actually did....but - once they release you, they could give two sh*ts about you....so, my husband took me home. It was a HELL of a night, without the medication necessary to control the problem that had kept me in the hospital for four days. As soon as the CVS in my small town opened, my husband ran down there. The pharm tech took two steps backwards, turned around, and grabbed the medication off the shelf without so much as batting an eye. That guy? As far as I'm concerned, saved my life that morning. Flash forward about four months... The next problem I had with these schmucks was when my husband lost his job and I had a month left of insurance coverage. Like most rational people who understand that sort of situation, you try and fill what you can so you don't have to pay full price for these overpriced medications, when you're out of a job and have no money. It appears that only the people who have been kicked in the teeth over and over again by soulless employers, and are then shown the door by security after 13 years of service GET THIS....so, this warning is for all you lucky people: Apparently?? When you're trying to fill the remaining scripts for your family so they have the scripts they need when you don't have a pot to piss in?? Well, it sets off alarm bells. Apparently?? When you try to fill SIX Ambiens - leftovers from a script written by a hospital doctor....and one written for 12 by another?? You get labeled a drug addled doctor shopper. Did I mention that we're talking about a total of 18 Ambien pilled over a FOUR MONTH period????????? AND - Does anyone bother to inform the patient of this little factoid?? NO - Not the pharmacy filling the drugs, not the hospital and - of course - not one of the self-important, so-called "doctors" who take 10 seconds out of their self-important lives to talk to you. This is something that you, as a lay person, are just suppose to know (guess I should add MEDICAL SCHOOL to my ever growing bucket list). Now, if this was the pharmacy or the doctor or what, I will never know...but, on top of losing a job, losing a house and having to leave the state - I then had to deal with this BS caused by ineptness. So, just a word of advice folks: if you're in the hospital for days?? Make sure you wake you doctor up in the middle of the night and have them sign all your scripts...because if you try and actually fill them?? You'll have some PA on the phone accusing you of doctor shopping. So, for me?? St Petes SUCKS, the Delmar CVS SUCKS and you can throw Community Care Physicians and their McDonalds-esq approach to medicine on that heap as well! read more

This review is specific to the CVS in Delmar and Jeffrey T Correll, RPh. On 12/22/15 I went to an urgent care facility and was told to proceed to the CVS on Delaware Avenue where a prescription would be electronically transmitted. Upon my arrival to CVS the technician searched for the script and said that it hadn't come in yet, sometimes it takes a few minutes. I waited 15 minutes after which time the technician asked me to walk down to the drop off counter and someone would call the urgent care facility to inquire about the script. The technician was lovely and seemed genuinely concerned that I received my prescription. I walked to the drop off and spoke with JeffreyT. Correll, RPH who said it hadn't come in yet. I asked him if this was unusual and he said yes, it should have arrived by now. I said that I was concerned that the facility was closing within 15 minutes and I would not receive the medication. Mr.Correll suggested I drive back to the facility rather than picking up the phone in an effort to assist me. Upon arriving at the urgent care facility the staff was genuinely shocked that the pharmacist had not called them as they had done "a hundred other times". They suggested that I file a complaint with CVS. I'm not quite sure why I was treated differently, why one of the 3 techs that were on duty that night couldn't have made the call, or why Jeffrey T Correll, RPh couldn't have simply picked up the phone to assist me as they clearly have done in the past. I will say that I hope that someone directs Mr. Correll to this review and he recognizes that his unwillingness to simply take a few moments of his time caused a sick patient and customer unnecessary grief to obtain a prescription that could have easily been resolved with a simple phone call. read more

Store was neat and I found exactly what I needed but I found the photo person Alex to be incredibly beyond rude! I was meeting someone there to buy something so I ran into the store to purchase something so I could get change. I remembered I needed a few things so I grabbed them, figured I could pay with my debit card and just ask for change with the cash that I had. When I started the transaction I asked him politely if I would be able to get change for a 20. He huffed and puffed rolled his eyes about it and said we are not really supposed to do that. I apologized and said I'm sorry I didn't know that was a policy and asked if would need to buy something else small. He then said that it would really just be time consuming and there are all these people behind you. I asked if it would take that long and he replied "well!! It won't take longer than you standing here arguing it could have been done by now" mind you!! This whole exchange happened while I was checking out and he seemed to just not want to do it because he just didn't want to. I then confronted him about what he said to me and asked him if he was seriously speaking to me that way. He started saying something (I can't remember but it was defending his behavior) and I told him to stop that he already put his foot in his mouth and that I would like to see a manager. He then popped open the draw in less than two seconds and gave me change. I didn't stay to speak with a manager right then because I had the lady waiting for me and my family in the car. On my way home I tried calling the store twice to speak to a manager Alex answered the phone both times and put me on hold for about 25mins the first time and 18 the second. I can only assume he never told a manager there was someone on the phone for them. I had forgotten about this until just now and I am still planing on calling corporate with my complaint. read more

Do not go to this place unless you are just swinging by to pick up a prescription... The groceries and products are extremely overpriced! I went there and bought many items on "sale" including some groceries, beauty products, ETC, thinking I was getting a great deal. Later that day, I went to a local supermarket and was surprised to see that all the items I bought at CVS were significantly less at that store! DO NOT come to CVS looking to buy groceries unless you want to get scammed. read more

repeatedly they cannot completely fill scripts in timely fashion and /or you wait to find out they don't have the medication in stock at all