Ever find one of those places where all great things involved in customer service come together?…read moreThis is the place. We had a unique prescription to be filled for some medical equipment and our doctor sent the script to Marra's to be filled. I reached out to them to get set up and they not only had a wide variety of options for the equipment we needed but spoke, extensively, on each of the choices so that Mr and my wife could make a fully informed decision. Not only were they informative but they were exceptionally kind, thoughtful and funny. When I went in to pick up the equipment I was blown away by the selection and the breadth of their pharmacy. It is really impressive. Never figured I'd leave a review for a pharmacy, but here I am. 10/10, they're fabulous.

Walmart didn't have my prescription - so I transferred the prescription here. They tried to tell…read moreme there was a limit on what my insurance would pay for - which was not true - and they just filled a portion of the prescription. Terrible service. Had to get a prescription written twice by my doctor and sent in again. Next time - I will stick to Walmart. I had never used Marra's before and the pharmacist was encouraging me to transfer my prescriptions here - I have 6 people in my family - so it would have been a lot. Lucky for me I didn't.

Cheap prices. Not the best service. Phone takes 10-15 min. to talk to a live person. They don't…read morenotify you when prescriptions are ready. When you say you are not being notified, they say to "Call Corporate. It's not our problem." I guess they just expect you to call multiple times to see if your prescription is ready and wait 10-15min. on hold each time. Then they tell you they put your prescription back because you didn't come in and get it, and now they are out of it, so can't refill until next week. (My prescription ran out. They said they would call my doctor and have her fax a script. I never heard back. I called back 2 weeks later and this is the response I got.) I mean, seriously? But if you have nothing better to do with your time, they are definitely the cheapest around.

DO NOT - I REPEAT DO NOT GO TO THIS STORE OR ANY CVS FOR THAT MATTER! I took my tapes into this…read morestore to get converted into DVDs. The girl told me they do it in house so I expected to hear back within 48 hours. I never did. I called and called and called no one ever answers so k went in and asked where we were in the process. The employees said they don't see my stuff there. So then I asked to speak to the manager they said he wasn't there so I gave my info for him to call. He never did. So I then called and called and called and no answer. So went on their site and was directed to speak via chat w a rep from yes video. She told me that they don't have my stuff nor was it ever shipped. This is now 5 weeks later. The rep contacted the store manager and he said he has the tapes still and was going to call me back w the info. He never called. This has continued for over 2 months now and the manger Garrett Rexford has mailed my tapes from my childhood and of family members who are no longer w me to a business somewhere in Grand Rapids Michigan. He sounded as if he didn't care and said here's the info and basically expected me to figure it out. I could only get so far bc I did not mail it. From months of going back and forth with ups, cvs Corp, the manger and yes video. I have gotten no response from anyone and Garrett the manager has also blocked my number. I've documented all calls, texts, chat etc with everyone.

I am sooooo done with Walmart in Latham NY I place a order get msgs saying waiting on driver next…read moremsg driver p/u your items next msg Delivery Delayed I was supposed to get order btwn 3-5 now 6:10 Called the store Noone answered!Im Done!

Awful. They lost our order when they gave it to the wrong customer. Then it was an hour wait in…read moreline before we gave up and went elsewhere. What a terrible, horribly run store. Thanks for wasting our time and gas. The refund process is a huge pain in the ass. Go elsewhere

I have been using ConnectRx home delivery service for some time…read more They have been consistently accurate, timely, courteous and very pleasant to deal with. I strongly recommend this pharmacy

great to have as our pharmacy , delivery service is a plus for sure.they call when scripts are…read moreready or refills are needed. great to deal with!

Had a prescription put in at 11am today and arrived at 4:30pm and was told prescriptions weren't…read moreready. Now have to wait another hour. This is the 4th refill this has happened too. Not Happy.

I use them today to get my booster shot. The pharmacist they gave me the shot was alright and…read morefriendly. Most staffers were ok and reasonably friendly, albeit one or two. You can usually find items in the store quickly and be on your way.

Just placed an online order for 2 items at this location. When we got home we discovered that one…read moreitem was wrong, and the 2nd item was completely missing. I recently relocated to this area and needed a new pharmacy for my meds. After reading previous reviews I honestly think the grocery store is a much better option. If Walgreen corporate is looking for areas to cut dead wood, look no further. This shop is denying a dollar store of a prime location.

Needs modernization. Super out dated, and dirty. Seems like a lack of employees at this location…read more This location should have a self check out option since the employees leave the registers unmanned and then long lines form and customers can't be helped in a timely manner. Waste of customers time when they can't check out which should take a minute.

My issue was addressed right away. They gave me the shot with no time waste. I was able to make an…read moreappointment on my phone. Quick place.

As a couponer I see that most of the staff is untrained in how couponing works. They won't help if…read morea coupon beeps and there is no day manager. They are not very friendly either.

I agree with Adam D. that the there is usually a line at the pharmacy, but there aren't many…read morepharmacies in downtown Troy, so this is really the most convenient place to fill a prescription. The rest of the store is clean and organized, and I find that the clerks are more friendly than than those at other stores of this type. One happily went to the stockroom to get an item for me, then even asked if I needed anything else. I have found better prices on some cleaning supplies at Pfeil's, but there are good deals with the Extracare Card.

CVS needs a new syore downtown. People l we on the Senior living facilities who arent…read morearen't mobile adequate suffering, a few have died because I am they can't get meds due to weather conditions. I m looking into moving my prescriptions to Hannaford. After being loyal cvs patron since tge 1980's. I'm leaving.