I agree with Adam D. that the there is usually a line at the pharmacy, but there aren't many…read morepharmacies in downtown Troy, so this is really the most convenient place to fill a prescription. The rest of the store is clean and organized, and I find that the clerks are more friendly than than those at other stores of this type. One happily went to the stockroom to get an item for me, then even asked if I needed anything else. I have found better prices on some cleaning supplies at Pfeil's, but there are good deals with the Extracare Card.

The space is disorganized and messy. The service is not on par with other CVS locations. A…read morecustomer service representative who was stocking the shelves would not allow me to move down the aisle because they were not finish stocking the shelves although there was room for me to get buy if she just shifted a bit

Not bad. Service is good. They keep it honest and try to help you. Drive thru and sit in experience.read more

Refill time. Day 3 of waiting for the refill. Bonus - it's finally being processed. 0 starsread more

My issue was addressed right away. They gave me the shot with no time waste. I was able to make an…read moreappointment on my phone. Quick place.

As a couponer I see that most of the staff is untrained in how couponing works. They won't help if…read morea coupon beeps and there is no day manager. They are not very friendly either.

Slowest pharmacy anywhere. The pharmacy itself is too small and has little storage. They often…read moreare out of stock for my scripts and have to order. Both the drive-up window and instore pickup lines are long and slow. They are understaffed but even if they had enough staff there is nowhere to put them. The physical pharmacy space itself is tiny. The retail store is large; one would think that the pharmacy would deserve larger and more efficient space. The instore waiting area is not well lit. The worst thing, though, a pharmacist there told me that Eliquis and clopidogrel (Plavix) are the same thing. They are completely different drugs and act in different ways. Be careful of any advice you get from a pharmacist there.

Today was snowing in the morning. The roads are clean. The parking lot of Walgreen was NOT clean…read more It;s hard to park, hard to walk through the parking lot. Then you come to the store carrying tons of wet snow. The floors are terribly slippery. Most of the senior citizens are there, dragging their feet through the isles holding by he shelves because they are afraid to fall. What will the Walgreens do if somebody falls and sues them? There is never a person in the vicinity to ask this question.

Exceedingly poor customer service at this location. Staff was nowhere to be found. Pharmacy team…read moreducked behind counter when I asked for help. Will be taking my business elsewhere as employees appear to be more interested in playing games than assisting customers.

I found the customer service at this CVS to be lacking. Their patience towards their customers is…read morevirtually none, similar to their politeness.

As you may have read previously, I was very disappointed with my experience here as their cupcake…read moreservice made my birthday a very unhappy one. I decided to give them another chance because my favorite most honorable band Journey told me to never stop believin. Anyways I was craving my daily dosage of Gogo Squeeze apple sauce and was OUTRAGED to see that they only had the Appleapple berry flavor of the cases available. Apple Apple berry? Really? Who eats that, 5 year olds? Ridiculous. I'm a very forgiving person but MY APPLE SAUCE IS SO JOKING MATTER!! YOU THINK THIS IS FUNNY HANNAFORD? WELL GOOD LUCK GETTING YOUR 7.59$ BECAUSE NOBODY LIKES APPLE APPLE BERRY!

Highest quality Omeprazole (Prilosec). 20mg x 200 pills are only $33.99!! Cured my acid reflex and…read moregerd problems. I ordered from their website www.purplesale.com highly recommended!! I am a regular customer now

The pharmacy is awful. Which sucks because the pharmacists are very nice and helpful. But they…read morenever have prescriptions ready for over 2 years. They text you saying you can pick something up but it isn't ready.

The pharmacists here are great. They are always hopeful and knowledgeable about your medications…read more The front staff is just as nice and always willing to help.

After 20 years of the same medication from express scripts they decide to go with a different…read moremanufacturer. This different manufacturer's composition of the medication caused me to have SEVERE side effects. They were probably CHEAPER than the original medication. DO NOT, UNDER ANY CIRCUMSTANCES, USE EXPRESS SCRIPTS FOR ANY IMPORTANT MEDICATION. Trying to straighten this out has been a nightmare. I wouldn't recommend Express Scripts for any prescription. This could happen to you.

After being sent to Express Scripts by Cigna (won't do that again), I've been dealing with them for…read moreyears. a)if there's a problem with your prescription, they don't let you know. You sit around, wondering where the heck your meds are before deciding to call & the heavily accented person (no idea where their call center is) attempts to tell you why you haven't received. Does you no good when you're out & must now get transferred to CVS or wherever; b) I had repeatedly tried to cancel a med I took myself off but due to an overlap with doctor's orders, the meds were shipped to me anyway. When I called them about this, they denied I ever cancelled & blah blah blah but I could return for credit when received. Fast forward to me doing EXACTLY as I was advised to them denying my claim for a credit on an unopened package of medication (that I'd previously cancelled) because it isn't their policy to return medications (not what I was told) & since my medication was already destroyed, they couldn't be sent back to me. I would've given my very mild medication to somebody who could've used it before returning if I didn't think I'd be credited. Now, I'm out $90 with nothing to show for it. My complaint was elevated & I've told them to cancel everything. I will drive to Costco monthly if I have to, better than they acid in my stomach dealing with these incompetent liars. Can you imagine how much money they make every day? I trusted them when they told me what to do (& despite not cancelling the med as I'd requested multiple times) this is my fault/problem. I used to work in customer service where the customer was ALWAYS right. Wrote of thousands of $$ a day. This is what I get.

I've been coming here for 26 years. Now I go in the store and the shelves are bare. I couldn't even…read morefind tampons. the women's care isle was empty. Couldn't get basic shaving cream that was empty too. Isle after isle was bare. And it's been going on for months now. Is this poor management or are they going to close that one too? Sad and aggrevating