Been going there for years. There radiologist found a very small area of concern on my mammogram…read moreand so I went for a biopsy. It was cancerous. Had a lumpectomy and have been cancer free for 14 years now.

I have been going there for years for mammograms and ultrasounds and dexascans. They are always…read morepleasant, efficient and knowledgeable and have the latest equipment. This summer was exceptional. They spotted a very difficult to find small tumor with their brand new 3D mammogram machine. My oncologist was shocked and impressed that they discovered it. She says this type of tumor is exceptionally well hidden and rarely seen until much larger. My prognosis is excellent and I am most grateful. I couldn't recommend them more highly.

I can't say enough good about this place. The receptionist that calls to remind you about your…read moreappointment is always so pleasant! When you arrive everyone at the front desk has a smile on their face. I think that is so important considering that many of us are anxious when we walk in for our fourth, fifth or sixth cancer check! The techs are fabulous! They will joke and laugh with you and make it as pleasurable an experience as it can be! This is one top notch office. They care about you and that is quality service!!! Bravo!!

The staff was so caring and kind. They did such a comprehensive work up. We felt like we were in…read moregreat hands.

All these people expecting top notch hospital care and no wait have extremely high expectations…read more Urgent care is for urgent care, not absolute emergencies, not routine care or follow up care. That said, I have used this place a few times and other than the wait, which should absolutely be expected from any urgent care facility, they were pleasant and attentive. Had to take a friend here who was unwell with an oral infection and fever. They were understaffed, but checked back with us frequently. After seeing the nurse and the PA they ran a few tests and determined she had a server bacterial infection. Administered IV fluids and IV antibiotics as well as kept us there for monitoring for a couple hours. Again, with the exception of the expected wait times, it was a pleasant experience from the staff, and they discovered a deeper issue that was potentially life threatening.

From the time I entered the facility and was checked in, to the time I left after my MRI, my…read moreexperience was nothing but positive. Paul and Heather were the Technicians who handled my MRI, and they listened to my concerns about the MRI chamber, as well as the possibility of finding a viable vein, due to my prior cancer treatments, for the contrast material. After a quick discussion we found a great vein and the infusion site was all set up. They also provided me with Headphones so that I could listen to relaxing music during the process ( traditional Japanese Music was my choice). Paul kept in touch with me during the MRI to make sure that I was okay. We shared some laughs during the set up which helped relax me and made the procedure that much more pleasant

I went there for an appointment today and wasn't really sure if they were open at first since they…read morehad problems with their door. After checking in and given all the pertinent information it was sent from my scan which went reasonably quick and I was on my way no time.

I had my first ever MRI in Clifton Park today. I did not know beforehand what the fasting test…read morewould entail. It was prescribed by my gastro doctor. 1. An IV to inject dye was needed. I am a "difficult draw" because of my small arteries. The staff member who did my MRI put the IV in skillfully on the first try which does not always happen. Thankful for her expertise! 2. The MRI was 20-25 minutes long and noisy. I had to wear a headset. She gave me a much appreciated and needed break after 10 minutes. There were lots of recorded holding your breath prompts through the test. 3. I received assistance getting off the table and placed in a wheelchair for a few minutes. It was a fasting test, so I appreciated the juice and pretzels that were offered to me. A nurse checked out that I was feeling well enough to leave the waiting room. I was. Office experience was 5 stars Care quality and expertise were 5 Plus Explanations of test were 5 Plus Patient care/concern was 5 Plus

been here for 3 hours and it is so freaking slow and nobody has come into our room yetread more

1st time coming to this location. Judy who did my mamagram…read morewas the nicest technician I'd ever met at Image Care. I thanked her for being so kind. A lot of younger technicians could learn from het. I guess you could say she broke the mold! Thank you Judy I hope they appreciate you! Because I wont forget you!

Zero stars. Their average is one star and after being on hold for an hour, I hung up. I'm going…read moreinto their office to book my appointment. I'll also be checking on what the heck is going on.

Unbelievably bad customer service. Trying to reach them by phone to arrange (or cancel) an…read moreappointment is next to impossible.

This imaging service is associated with Community Care Physicians. My urologist recently moved…read moreinto that practice and I followed him. I am thrilled with the physician; less than thrilled with the practice. I am scheduled for a PET scan on Monday. This is now Thursday afternoon. Other than scheduling the scan, I have received no instruction. I finally called today to learn that I need to fast for 8 hours prior, need to avoid caffeine, need to drink large volumes of water prior. I would not have known this if I had not called today and asked. When I pointed this out to the rep, she told me, "that is why we offer the customer service line." I am a health professional with experience in direct patient care as well as health insurance. If one of our reps responded this way, he/she would have been sent for retraining. In addition, we would have researched why the patient didn't receive pre-procedure instructions. What has become of our healthcare system? If I wasn't addressing a serious health issue with a physician I trust, I'd change practices.

You could pass away waiting to make an appointment then after waiting 10 minutes they hang up on youread more

You come in and no receptionist, signs guide you to check in kiosks. It walks you through scanning…read moreyour license, and insurance cards. A few more questions and your done. Someone calls you up to the window and takes your co pay and your on your merry way to get your blood drawn. The phlebotomist was nice, but when he put the needle in it burned like hell. At least it was a one stick episode. He drew 2 tubes and wrapped me up and it was all said and done. The entire process took approx 15 minutes total which was great.

Had good experiences here every time. Employees have been very kind and helpful. The person at…read morethe front desk seems to do double duty and also runs back to do labs - so they sometimes seem spread thin - but again always very positive experience.