The staff at Image Care, River Road in Niskayuna, NY were fantastic. Everyone from the receptionist…read moreto the clinicians were warm and friendly and put me right at ease during my CT appointment.

Doc put in scripts they told me they would call to setup appointments for them. No calls they don't…read morefollow up or follow threw. People expect you to take care of yourself. Etc.. but it's the hospital that does not follow up or follow threw. Makes me wonder if I should really care about my health when the hospital acts like they dont.

if you have ever wished you could be in the TV show scrubs, a teaching hospital where the drs are…read morestill learning but you still get quality care, then Ellis family medicine seems like a good choice for a dr. but NO. after one appointment you'll be wishing you had the writers from scrubs as a dr because they seemed to know more about medicine than these drs! good luck getting your concerns delt with. Having a dr. not know something and have them Google it in front of you is just depressing. at least leave the room. tests ordered never get done. and good luck actually calling and talking to a dr or even a nurse. take this review as you will. this is just one mans opinion

I had my first ever MRI in Clifton Park today. I did not know beforehand what the fasting test…read morewould entail. It was prescribed by my gastro doctor. 1. An IV to inject dye was needed. I am a "difficult draw" because of my small arteries. The staff member who did my MRI put the IV in skillfully on the first try which does not always happen. Thankful for her expertise! 2. The MRI was 20-25 minutes long and noisy. I had to wear a headset. She gave me a much appreciated and needed break after 10 minutes. There were lots of recorded holding your breath prompts through the test. 3. I received assistance getting off the table and placed in a wheelchair for a few minutes. It was a fasting test, so I appreciated the juice and pretzels that were offered to me. A nurse checked out that I was feeling well enough to leave the waiting room. I was. Office experience was 5 stars Care quality and expertise were 5 Plus Explanations of test were 5 Plus Patient care/concern was 5 Plus

been here for 3 hours and it is so freaking slow and nobody has come into our room yetread more

Was sent here by another doctor's office to same day to have X-rays done. Check-in process was…read moresimple and efficient. Since I was a same day walk in, I had to wait a little bit for others with appointments but I was in and out in 30 minutes. The xray practitioner was very good and kind, and very quick/ efficient, which I appreciated so I could get back to my work day.

I had to have a mri and have high anxiety and very claustrophobia I had an open mri with mild dose…read moreof Valium and the tech Josh was awesome he was patient help me feel at ease and made it much easier for me

Took my son to this location. I usually never have a problem with the Balltown road location. The…read morewoman up front told me to put a mask on my son (even though they're optional). So we did. The check in women had no personable skills. Her customer service wasn't very nice. Then, we get walked into a room that had crumbs on the table. Obviously it wasn't wiped down, prior to us. The nurse came in and scared my son with the swab stick, told him she was swabbing and he would gag. Scared the crap out of my 6 year old the way she said it. He opened his mouth she attempted to swab, he moved and she said, "don't touch my hand in a rude voice". Unbelievable, the staff here. The dr came in and she seemed personable but only comment was that her hair wasn't groomed which made sense why the cleanliness of the room wasn't made important before arrival. I do not recommend this location at all.

I saw Phillips, S PA. She had awesome bed side manner. The front desk staff was also very helpful…read moreand resourceful. Wait time for a walk in clinic was less than 45 min when I walked in around noon time. I was happy with the care I received

This imaging service is associated with Community Care Physicians. My urologist recently moved…read moreinto that practice and I followed him. I am thrilled with the physician; less than thrilled with the practice. I am scheduled for a PET scan on Monday. This is now Thursday afternoon. Other than scheduling the scan, I have received no instruction. I finally called today to learn that I need to fast for 8 hours prior, need to avoid caffeine, need to drink large volumes of water prior. I would not have known this if I had not called today and asked. When I pointed this out to the rep, she told me, "that is why we offer the customer service line." I am a health professional with experience in direct patient care as well as health insurance. If one of our reps responded this way, he/she would have been sent for retraining. In addition, we would have researched why the patient didn't receive pre-procedure instructions. What has become of our healthcare system? If I wasn't addressing a serious health issue with a physician I trust, I'd change practices.

You could pass away waiting to make an appointment then after waiting 10 minutes they hang up on youread more

Office experience was pleasant, fast and empathetic. From the moment I walked in until the moment I…read moreleft. Would recommend. Thank you for the kindness. A++

I came here due to excruciating pain in the left side of my face and in my ear. Being that this is…read morean urgent care, I was a bit surprised that you have to schedule an appointment to be seen, hence minus one star. The earliest appointment was one hour from when I got there, so I waited. Once I arrived, they brought me straight into the back right away. The initial doctor who saw me was very sweet and welcoming and made me feel cared about. The second doctor listened to what I said with intent and gave me a proper examination. I ended up being prescribed with antibiotics due to a possible ear/sinus infection. Nothing took too long (besides the initial waiting), everyone was nice, and I was actually listened to and taken seriously (unlike Ellis Urgent Care at Mohawk Harbor). Thank you!

They are actually located on Nott Terrace. I think the radiologists are top notch!!! See review…read morefor Balltown Imagining!!! Nothing but good to say!!!

Fast service. Dr. Rob and the staff were exceptional. It was a Sunday and I was an out of towner…read more They helped me TRY to find an open pharmacy on a Sunday night. Good luck in Latham. Even Walmart was closed. Dr. Rob came through with medication so I didn't need a pharmacy until I fly home. It will be waiting for me! Thank you!

Awful place. If you are sick don't come here. They gave me a hard time about insurance. Because I…read moredidn't have my insurance card on me.

I went in for a 3D at 28 weeks. Our experience was wonderful! We visited another ultrasound place…read morein Albany and had terrible service where they didn't even talk to us during our appointment. so glad we chose to come here! Baby wasn't super cooperative at first but she gave me time to move around to see if baby would flip and he did! We love the pictures we got and can't wait to compare them to his sweet little face when he is born!

Sneak Peek is a great place to have an extra ultrasound! The owner has many years of ultrasound…read moreexperience and is very professional, friendly, and tenacious in getting even the most uncooperative babies to take good pics!! I love the welcoming office and staff, cute boutique area and plenty of parking! Lots of packages in all price points too!