Pleasant and efficient checkin, first with barcode…read more Appointment was made on the website. Preliminary information entered for quicker checkin. No hesitation about giving 5 Stars because draw was quick and painless, and I have had problems in the past because of small arteries. Kudos to the experienced lab technician! Parking in front and behind building. Handicapped entrance is in back. Received lab results next morning on the My Chart portal of Albany Med.

I sat in the waiting area for one hour (7:50 to 8:50) without ever being recognized or had blood…read moredrawn - the only people visible were others waiting for testing. I drove to the Ellis facility on River Road, went in, registered, was tested (by an extremely pleasant, competent person) and left again - elapsed time: three minutes.

Maybe improve staff attitudes to start. Very abrupt (and late to open the doors). The couple ahead…read moreof me were together. One had a language barrier, the other was trying to help him. Staff was being rude to both. Sadly, they are almost ALWAYS like that here. Thankfully the tech I had was personable.

Cranky and rude front check in; makes you want to walk back out. They could have someone dying in…read morefront of them, needing their help. Poor representative of Labcorp.

Doc put in scripts they told me they would call to setup appointments for them. No calls they don't…read morefollow up or follow threw. People expect you to take care of yourself. Etc.. but it's the hospital that does not follow up or follow threw. Makes me wonder if I should really care about my health when the hospital acts like they dont.

if you have ever wished you could be in the TV show scrubs, a teaching hospital where the drs are…read morestill learning but you still get quality care, then Ellis family medicine seems like a good choice for a dr. but NO. after one appointment you'll be wishing you had the writers from scrubs as a dr because they seemed to know more about medicine than these drs! good luck getting your concerns delt with. Having a dr. not know something and have them Google it in front of you is just depressing. at least leave the room. tests ordered never get done. and good luck actually calling and talking to a dr or even a nurse. take this review as you will. this is just one mans opinion

Took my son to this location. I usually never have a problem with the Balltown road location. The…read morewoman up front told me to put a mask on my son (even though they're optional). So we did. The check in women had no personable skills. Her customer service wasn't very nice. Then, we get walked into a room that had crumbs on the table. Obviously it wasn't wiped down, prior to us. The nurse came in and scared my son with the swab stick, told him she was swabbing and he would gag. Scared the crap out of my 6 year old the way she said it. He opened his mouth she attempted to swab, he moved and she said, "don't touch my hand in a rude voice". Unbelievable, the staff here. The dr came in and she seemed personable but only comment was that her hair wasn't groomed which made sense why the cleanliness of the room wasn't made important before arrival. I do not recommend this location at all.

I saw Phillips, S PA. She had awesome bed side manner. The front desk staff was also very helpful…read moreand resourceful. Wait time for a walk in clinic was less than 45 min when I walked in around noon time. I was happy with the care I received

After an initial scheduling hiccup that was not the fault of this particular facility -- looking at…read moreyou, unhelpful telephone "virtual assistant" -- the care itself was great. Had to kill a couple of hours but I expect some unpredictability at a walk-in clinic, anyway. The staff was friendly & patient with my daughter, and elicited good behavior which was in turn rewarded with some small toys that left her happy instead of distressed at the visit. An especially big shout out to Dr. Michael Ungerland. (Technically, he's a PA... but, in my experience, that frequently translates to "Physician without an Attitude."). He's a champ, and I'd seek him out again. One always hopes not to need medical attention, but it's comforting to have a go-to care facility while traveling.

Editing to add: I…read moreemailed as requested by the response to this review and got no where. WellNow doesn't give a damn about patient care. if I could give a lower rating, I would. I usually go to WellNow clinics for urgent care. Before this experience they have always been kind, caring, and quick in getting me the medical care I need. This time, not so much. I went to WellNow with a terrible poison ivy rash that was on my face, eye lids, hands, etc. At the time my daughter was 4 months old and strictly breastfed and I was struggling with postpartum depression. Feeding her, getting her in and out of her car seat, just existing was physically painful. And she refused to take a bottle during this stressful time. Upon hearing that I was struggling with my mental health the doctor threw up his hands and attributed my symptoms to my mental health and I had to beg for treatment which he did eventually grudgingly give me -- but even that wasn't sufficient to treat the issue and I had to take the prednisone prescription he gave me in conjunction with the other prednisone I had been prescribed when I had previously sought care and devise my own tapering regimen which did finally do the trick. He tried to tell me he couldn't give me more than a certain amount of prednisone but another urgent care doctor back in November when I had the same exact poison ivy response gave me the dosage and the tapering schedule I was asking for. Then, I received a bill months later with a 20% discount. I went to try to pay it today and they are trying to charge me the full amount. I spent 40 minutes on hold and then the representative was unable or uninterested in doing anything to remedy the issue. I am now waiting for a call back from a supervisor. I am deeply upset with the way I have been treated and truly feel that this treatment is due to being a breast feeding mom that struggled with mental health. Stay far, far away from WellNow if you are also a breastfeeding mom. To add insult to injury, I left this same review on Google. The "owner" asked that I email them to resolve the situation. I did, recapped my disappointment and frustration and they sent me a form email asking for my DOB and address demonstrating that if a human being did read my email they have the empathy of a rock. I responded with the requested information to the billing email address and received an automatic reply that the address is not routinely monitored. Main take away: WellNow doesn't give a flying rat's behind about their patients' experiences in any way, shape, or form.

I came here due to what felt like the start of a sinus infection or ear infection as I've had them…read morebefore. As soon as I went in, they were very dismissive and told me that it's not a sinus infection since I'm only in day 4 of a cold. They never took my temperature which is shocking. They swabbed me for strep which I assume came back negative as I never heard anything. The doctor told me I have the flu without even testing me for it. I then told him I took a flu test at home and it came back negative and he just said "oh, okay then" and summed it up to a common cold. I woke up the next day (today) with excruciating pain in my left face and inside my ear. I decided to then go to a separate urgent care to get their input. Wouldn't you know it, they told me I have both a sinus infection and an ear infection and prescribed me antibiotics. Clearly the doctor at Ellis Urgent Care lacks knowledge and doesn't actually listen to the patient. Don't come here.

Very clean and the staff was very nice. My Dr's office forgot to send a script and the staff went…read moreout of their way to help. Parking spaces in front that are only for patients is a nice touch. The waiting area is comfortable and spread out. I felt very comfortable.

I highly recommend Jason with Bald Eagle Inspection services. The entire experience has been…read moreexcellent from first contact to receiving the final inspection report. Prior to the inspection, I had a few questions and Jason called me and took his time addressing my concerns. I didn't feel rushed and he was very friendly and put me at ease. My husband and I were not able to attend the inspection, but I felt totally comfortable with that after speaking with him. Our realtor raved about him and she was absolutely right to rave. He did a very thorough job inspecting the house and he called us that night to discuss it, and even sent us the final report the same day, despite it being late in his time zone. When he called us to discuss it, he took his time explaining his findings and answering our questions. We did not feel rushed at all. He is very friendly and personable and easy to talk to. The report was quite detailed and contained a lot of photos which I appreciated. I felt that I had a much better understanding of the condition of the house and I feel confident proceeding with the purchase. Jason made a potentially stressful experience very easy and smooth. This will be our fourth house purchase and he has been the best inspector that we have worked with by far, please do not hesitate to use his service!

I hired Jason's company when I was getting episodes of nausea and fatigue that the medical…read morecommunity in Albany couldn't diagnose. Jason came with impressive scientific equipment and determined that there were high mold levels COMING FROM OUTSIDE my apartment building. We looked at the results together (two species of non-toxic mold) and with a few air purifiers I was free of that issue. As a physician with a degree in molecular biology I can tell you he has the right tools and talent in this field.

I have been going to Dr. Bhoiwala for years. He is the best. Very kind,caring and helpful.read more

I had a Tele-medical visit back in December and gave my credit card information and then I got…read morebilled. When I tried to work it out, the doctor asked me to swing by and bring my invoice. The business was supposed to be open until 5. At 3:50 they were closed. When I called to ask what was going on he was very rude. Needless to say, I will never go back there. I guess I'm just gonna pay the bill again, but I'm definitely certifying it and getting a return receipt of its delivery.