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    Albany Med EmUrgentCare

    3.0 (4 reviews)
    Closed 9:00 am - 8:00 pm

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    WellNow Urgent Care

    WellNow Urgent Care

    2.4(41 reviews)
    2.5 mi
    Walk-ins welcome
    Certified professionals

    After an initial scheduling hiccup that was not the fault of this particular facility -- looking at…read moreyou, unhelpful telephone "virtual assistant" -- the care itself was great. Had to kill a couple of hours but I expect some unpredictability at a walk-in clinic, anyway. The staff was friendly & patient with my daughter, and elicited good behavior which was in turn rewarded with some small toys that left her happy instead of distressed at the visit. An especially big shout out to Dr. Michael Ungerland. (Technically, he's a PA... but, in my experience, that frequently translates to "Physician without an Attitude."). He's a champ, and I'd seek him out again. One always hopes not to need medical attention, but it's comforting to have a go-to care facility while traveling.

    Editing to add: I…read moreemailed as requested by the response to this review and got no where. WellNow doesn't give a damn about patient care. if I could give a lower rating, I would. I usually go to WellNow clinics for urgent care. Before this experience they have always been kind, caring, and quick in getting me the medical care I need. This time, not so much. I went to WellNow with a terrible poison ivy rash that was on my face, eye lids, hands, etc. At the time my daughter was 4 months old and strictly breastfed and I was struggling with postpartum depression. Feeding her, getting her in and out of her car seat, just existing was physically painful. And she refused to take a bottle during this stressful time. Upon hearing that I was struggling with my mental health the doctor threw up his hands and attributed my symptoms to my mental health and I had to beg for treatment which he did eventually grudgingly give me -- but even that wasn't sufficient to treat the issue and I had to take the prednisone prescription he gave me in conjunction with the other prednisone I had been prescribed when I had previously sought care and devise my own tapering regimen which did finally do the trick. He tried to tell me he couldn't give me more than a certain amount of prednisone but another urgent care doctor back in November when I had the same exact poison ivy response gave me the dosage and the tapering schedule I was asking for. Then, I received a bill months later with a 20% discount. I went to try to pay it today and they are trying to charge me the full amount. I spent 40 minutes on hold and then the representative was unable or uninterested in doing anything to remedy the issue. I am now waiting for a call back from a supervisor. I am deeply upset with the way I have been treated and truly feel that this treatment is due to being a breast feeding mom that struggled with mental health. Stay far, far away from WellNow if you are also a breastfeeding mom. To add insult to injury, I left this same review on Google. The "owner" asked that I email them to resolve the situation. I did, recapped my disappointment and frustration and they sent me a form email asking for my DOB and address demonstrating that if a human being did read my email they have the empathy of a rock. I responded with the requested information to the billing email address and received an automatic reply that the address is not routinely monitored. Main take away: WellNow doesn't give a flying rat's behind about their patients' experiences in any way, shape, or form.

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    WellNow Urgent Care
    WellNow Urgent Care
    WellNow Urgent Care

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    Community Care Urgent Care Center of Niskayuna

    Community Care Urgent Care Center of Niskayuna

    1.8(5 reviews)
    4.2 mi

    We went to the Urgent Care in the early afternoon after my 2-year old son cut his chin, It was…read morerelatively minor and a clean cut, but would need to be closed. I checked into the Urgent Care Center and then waited over 2 hours in the waiting room before seeing anyone. They did not triage anyone who registered, it was just first-come, first-served. People with sore throats were seen before my son, who was bleeding all over the place. When we finally got into an exam room, the nurse (who was less than friendly) washed his chin and told me that the doctor would be in soon. A few minutes later, a PA shows up and proceeds to tell me that she can't glue his chin because the tissues were too swollen and would need to be trimmed (in my opinion, probably as a result of waiting so long), that my son will need stitches and that she doesn't do trimming or stitches and there was no doctor in the office. So, after waiting ~2 1/2 hours to finally see any medical personnel, they tell me that I have to go to the ER instead. If they actually did TRIAGE when I first got there (like any other Urgent Care or ER I've ever been to), they could have referred me immediately to the ER and I could have saved a lot of time and money since they also billed me for doing absolutely nothing but telling me I needed to bring him somewhere else. (On a side note, the Ellis ER got us in and out in about 30 minutes). I would avoid this Urgent Care, there's a total lack of process or organization and the staff is less than friendly. I guess it's ok if you have a sore throat or congestion, but beyond that, they seem incapable of taking care of minor medical problems that shouldn't require a trip to the ER.

    The receptionist could not be less friendly. She pushed the paperwork at me without making eye…read morecontact. There was no one else there. I saw the doctor and explained my pain. He was baffled. Offered no diagnosis and no treatment. Nothing. I went to Ellis ER where they correctly determined the infection, gave me antibiotics and pain meds. Do NOT bother with River Rd.!

    Ellis Medicine - Wall in patient bathroom stained and nasty with I don't know what

    Ellis Medicine

    1.9(100 reviews)
    2.9 mi

    It is an abject hellhole. They seem to actively try to kill anyone on a vent. If the patient is…read morelucky and wakes up, they will then feed them poison instead of healthy food. Almost everything on the tray is white (bread/pasta/rice/SUGAR) and there is high fructose corn syrup in EVERYTHING including the ginger ale. WTF? Ellis Hospital does not provide patients with any ACTUAL FOOD. At least nothing edible. Fresh veg is NEVER provided, rather they serve some dead, frozen veg along with a TINY burger in a HUGE bun (white bread, of course), and the only beverages provided other than water have HFCS in them, same as all of the "desserts". It's as if they actually want their patients to be unhealthy. The basic neglect and unacceptable level of "care" is off the charts. When a bed-ridden patient rings the bell and then has to wait TWENTY-FIVE MINUTES for someone to show up it is unacceptable. I find it difficult to believe Ellis has kept its JCAHO accreditation. According to Google they have it, but I cannot fathom why they still do. This place seems to be at least 20 years behind normal standards. Their doctors do not even carry tablets. They seem to rely on "memory" for everything a patient tells them. I have yet to see even ONE "doctor" write down or log anything. Hell, I have never seen ANY medical "professional" log ANYTHING AT ANY TIME. DO NOT EVER allow ANYONE you love to be sent to Ellis Hospital. You will regret it.

    St Peters or Saratoga better choice even Glens Falls. Cant even say they try - from staff to…read morebilling all need improvement !!!

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    Ellis Medicine
    Ellis Medicine - Rooms are filthy bathroom air vent was so caked with dust it barely worked

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    Rooms are filthy bathroom air vent was so caked with dust it barely worked

    Albany Med EmUrgentCare - urgent_care - Updated May 2026

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