I am sooooo done with Walmart in Latham NY I place a order get msgs saying waiting on driver next…read moremsg driver p/u your items next msg Delivery Delayed I was supposed to get order btwn 3-5 now 6:10 Called the store Noone answered!Im Done!

Awful. They lost our order when they gave it to the wrong customer. Then it was an hour wait in…read moreline before we gave up and went elsewhere. What a terrible, horribly run store. Thanks for wasting our time and gas. The refund process is a huge pain in the ass. Go elsewhere

Ever find one of those places where all great things involved in customer service come together?…read moreThis is the place. We had a unique prescription to be filled for some medical equipment and our doctor sent the script to Marra's to be filled. I reached out to them to get set up and they not only had a wide variety of options for the equipment we needed but spoke, extensively, on each of the choices so that Mr and my wife could make a fully informed decision. Not only were they informative but they were exceptionally kind, thoughtful and funny. When I went in to pick up the equipment I was blown away by the selection and the breadth of their pharmacy. It is really impressive. Never figured I'd leave a review for a pharmacy, but here I am. 10/10, they're fabulous.

Walmart didn't have my prescription - so I transferred the prescription here. They tried to tell…read moreme there was a limit on what my insurance would pay for - which was not true - and they just filled a portion of the prescription. Terrible service. Had to get a prescription written twice by my doctor and sent in again. Next time - I will stick to Walmart. I had never used Marra's before and the pharmacist was encouraging me to transfer my prescriptions here - I have 6 people in my family - so it would have been a lot. Lucky for me I didn't.

Please get rid of your new AI "communication" system! It's horrible!!! I can't tell you how many…read moretimes I had to call and then wait for a callback because you can't get through. You now have to leave a voicemail and wait for a callback. And if you forget to ask a question you have to go through that whole process again. Just answer the damn phone.

I went to pick up my medication a week ago from the drive through. A young man (probably in his…read morelate 20's) took care of me at the window. As I'm waiting for my medication the cvs employee coughed and didn't cover his mouth. He was not wearing PPE and gave me the medication as if this pandemic is a joke. I was extremely upset and told him he can be A symptomatic and could easily pass this on to me or anyone else. He started to laugh and joked that nothing will happen. I'm scared and paranoid at this moment. I should not have to deal with such carelessness from a Pharmacey employee. Usually people go there to pick medication because they're not feeling well. This man didn't care to keep customers safe. He clearly should not be working the window at CVS. This pharmacy should train employees to take precautions seriously to keep themselves and customers safe.

Exceedingly poor customer service at this location. Staff was nowhere to be found. Pharmacy team…read moreducked behind counter when I asked for help. Will be taking my business elsewhere as employees appear to be more interested in playing games than assisting customers.

I found the customer service at this CVS to be lacking. Their patience towards their customers is…read morevirtually none, similar to their politeness.

If I could give more stars, I would. Every staff member has been amazing to me Throughout a life…read morealtering experience. They clearly stated their hours on their our going message of too busy to answer, and call you back as soon as they can if you have a question. They immediately call when your script is ready and have even ordered things I've asked for. Not once has anyone violated my very personal illness at the counter while they've been busy or has made me feel bad about asking for help locating a product on ther shelf. They go above and beyond with compounding my script and supplying other non gmo and preservative free items you can buy locally and pay cash (yes you can use a bank card too) for. That's a 10 star review from me!! The best pharmacy around town!! If you reside in NYS, they can even ship your hard to find compounding scripts to you!! What a treasure we have in the 518 of NYS!!! Thank you FALLONS!!!

I picked up my prescription from this pharmacy and had to wait to meet with the pharmacist. I…read moredidn't have any questions or concerns, as I had gone over everything with the doctor. The pharmacist read through everything on the bottle, with other customers around, and opened the ointment container. I didn't ask for any of that and couldn't wait to get back in my car. If you're going over medication with a customer, consider their privacy and hear them when they say they don't have any questions or concerns. The whole interaction was uncomfortable, when I could have just been handed the prescription and walked out.

As you may have read previously, I was very disappointed with my experience here as their cupcake…read moreservice made my birthday a very unhappy one. I decided to give them another chance because my favorite most honorable band Journey told me to never stop believin. Anyways I was craving my daily dosage of Gogo Squeeze apple sauce and was OUTRAGED to see that they only had the Appleapple berry flavor of the cases available. Apple Apple berry? Really? Who eats that, 5 year olds? Ridiculous. I'm a very forgiving person but MY APPLE SAUCE IS SO JOKING MATTER!! YOU THINK THIS IS FUNNY HANNAFORD? WELL GOOD LUCK GETTING YOUR 7.59$ BECAUSE NOBODY LIKES APPLE APPLE BERRY!

I agree with Adam D. that the there is usually a line at the pharmacy, but there aren't many…read morepharmacies in downtown Troy, so this is really the most convenient place to fill a prescription. The rest of the store is clean and organized, and I find that the clerks are more friendly than than those at other stores of this type. One happily went to the stockroom to get an item for me, then even asked if I needed anything else. I have found better prices on some cleaning supplies at Pfeil's, but there are good deals with the Extracare Card.

CVS needs a new syore downtown. People l we on the Senior living facilities who arent…read morearen't mobile adequate suffering, a few have died because I am they can't get meds due to weather conditions. I m looking into moving my prescriptions to Hannaford. After being loyal cvs patron since tge 1980's. I'm leaving.

CVS at Stuyvesant Plaza is good if you are in need of a quick item. The shop was a bit in disarray…read more Counter staff was yucking it up.. Review: 3

Although I live in the general area of this CVS location I have not been into this particular store…read morepreviously. Today I went there as the designated location for my second Covid booster shot. They took me right on time for my appointment. The general pharmacy staff was friendly. However, of special note, the pharmacist was super friendly and efficient. Although I was already familiar with the potential side effects (since this was my forth Covid related shot) the pharmacist took extra time to explain things and was extremely attentive despite the pharmacy being extremely busy. Overall I was very impressed with the interaction today and I highly recommend this pharmacy.