I started getting my scripts here in Glenmont because my original pharmacy changed hands and was…read morehorrible and this is close to my work. Now I'm thinking maybe they weren't so bad after dealing with this place! I wasn't going to even say anything but their continued lack of professionalism is really starting to annoy the crap out of me. I called in a script today for a refill. Went there about 10 minutes after it was supposed to be ready, about two hours later. I actually left work real quick to go get it. I went through the drive-thru. "It's not ready yet. I can expedite it and have it ready in about 15 minutes." Huh? We're busy, blah blah blah. You are acting like you are doing me a favor when I left work to come get something that was supposed to be ready and it isn't! Then she says she can have it ready before closing at 9:30. Huh? No apologies or anything, just excuses. My first encounter of filling a script here was about a month ago. I was the first one in line. I handed the person a coupon for my medication. They had already run it through with my insurance and they said I would need to wait another 15 minutes because they would need to run it through without insurance and there are other people waiting. I even called before I went there to verify that this coupon would be acceptable. So I have to wait because you messed up? I was first in line for Pete's sake. Get outta here with this! Worst pharmacy ever for customer service!

Today is November 20. Each year I typically make the mistake of waiting until mid-December to buy…read morewrapping paper and ribbon for Christmas, inevitably sorting through the picked over things remaining or heading to the Hallmark aisle to be thoroughly fleeced. Today I thought I'd get a head start; after all, Christmas decorations are going up across town. This is the "better" of the two CVS stores in Bethlehem (apparently Price Chopper has managed to squeeze out any further viable competition.) I noticed some Christmas bling when I entered the store and headed to where the season items normally are located but nothing appeared to be consistently filled with items for any one season. And, the two aisles where one finds such things were blocked. Boxes were dumped in the middle of the aisles around which you had to navigate; other sections were reducted to narrow corridors with unopen or partially opened boxes precariously stacked on top of each other. My immediate thought was that this was a definite danger to a small child or a older person. There were some items on the shelves; others were laying randomly on the floor in heaps. I then noticed Halloween decor and candy that was still on the shelves or under the few Christmas items that had been tossed on top of them. My immediate thought was that this is partly the impact of the unloaded container ships in west coast and southern harbors; I tried to be generous and thought perhaps the clutter (actually downright mess) was due to hiring issues that are confronting retail. I tried, without success, to find open boxes of what I was hoping to find (I succeeded in opening one and finding white issue paper) but otherwise was unsuccessful. While searching I went around the obstructed aisle and for a moment made eye contact with the manager walking unhurriedly past me and clearly not interested in being asked any questions. As I watched him it was clear he wasn't busy and wasn't worried about things to get done. I then noted other employees; there were other customers in the store, but it wasn't a situation where all hands needed to be at the registers. It required considerable effort for me to find a few things, which I chose to buy because one can't be certain with the current transport issues that preferable items will arrive in time for Christmas. What I settled for was far worse than what you'd traditionally find on sale after the holidays. It occurred to me that opening to clear the mess before store hours would get the clutter cleared, the Halloween items of the way, and the stock in the partially and unopened boxes on the shelves. But, that would mean someone cared. It's evident that the issues here aren't lack of stock, and there are a sufficient number of employees to maintain the store; this is a management issue. Again, this makes me worry that people entrust this store with their prescriptions. This is a shame because the facility is newer, pretty clean, has great parking and is located in strategically optimal location. It's simply not being managed and the result is a borderline disaster. Something must be up with CVS; the three I've been in recently are all a disaster; I sense the company is being sucked dry by an equity firm and is going to be dumped. My experiences have made me sorely miss Walgreens (something I never imagined.) As I won't set foot in a Walmart for anything, it's evident I'll need to head into Albany to find seasonal items. Quite a shame; quite the fall in a once decent to dependable retail location.

We stopped in today to pickup some groceries and a Roku Steambar SE for my mom…read more This store is huge and for the most part is well stocked, clean, and organized. The employee who helped with unlocking the case and paying for the Roku had zero personality but did help us get what we needed. At first he said they didn't have the Roku but I showed him the the photo of the item and isle number is was in and he found a second location where they were keeping that Roku. The employee who checked us out at the register was much more friendly. We visited on a Monday afternoon, so we didn't run into too many of the issues that other reviewers are complaining about. All-in-all, it's a Walmart and it got the job done for our needs today.

Pretty standard Walmart with a grocery, not every item in stock, and when looking for things, the…read morestaffer didn't have a clue where it was... so ended up just wandering around longer. Parking lot was pretty icy, too, so watch your step.

i had a GREAT experience with Keke at the pharmacy. she helped me with an issue with my provider…read moreand went above and beyond to make sure the issue was resolved. i felt heard where usually i am dismissed. thanks again Keke i really appreciate all your help and appreciate your kindness.

Years ago (decades), I bought all my cosmetics, hair care and skin care products at this CVS. Over…read morethe years, the pharmacy wait got longer and longer, and both the pharmacy and store staff got more unfriendly and less helpful, while prices shot up exorbitantly. I think they hike the prices extra because this pharmacy is located in Delmar and they assume everyone has money. My neighbor's daughter worked at the store when she was in high school and was constantly pressured to work more hours. That was the last straw for me. I support workers. I do not support companies who exploit the folks who work hard making them money.

Horrible Customer Care! Absolutely no help at all when I…read morejust wanted to set-up an account. I'm switching to another Pharmacy today! (Guilderland location)

On 11/4, I called the pharmacy four times and each time a rep answered and hung up the phone. I…read moreeven called the regular store phone and when they transferred me to the pharmacy, whoever was on the phones picked up, said nothing, and hung up - as if to avoid speaking to customers. I figured I'd just refill my prescription using the automated phone line. Did that and it said my prescription would be filled by 3:45 same day. Before leaving the house, I called again to make sure it was ready before making the trip there, as I live 30 minutes away, but again, hung up on. I got to the pharmacy at 4:30 and the attendant let me know, in a very short manner, "We don't have anything here for you." I let them know the automated system said it would be ready for pick up by 3:45, to which they responded "well we need an order from the doctor." Shame on the automated system for its error in ETA and shame on the employees at the pharmacy for not answering not one of my six calls. This trip could have been prevented and I could have reached out to my doctor before their offices closed had I known. I'm going out of state tomorrow morning before the pharmacy opens and now I'll have to wait a week to pick up. Someone's needs to be educated on how to do their job, especially when they're dealing with people's medications.

Crestwood Pharmacy is amazing. The staff is wonderful. No complaints with my past experiences.read more

Personalized attention. Will go out if their way to help you. No issues with refills. Can reach a…read moreperson on the phone without a problem. Nice people. Nice owner. Easy enough parking. They are a Breath of fresh air after struggling with a big chain pharmacy!

Not bad pharmacy especially if you have insurance and CVS rewards card. Save a lot of money that…read moreway. Got 8 free COVID tests from my insurance.

Fell ill while visiting Albany and had to have a last minute medication script filled. I gave the…read moredoctor this CVS as it appeared closest to the Fairfield Inn and Suites on State St. Within 2 hours the CVS called and left me a voicemail saying my prescription was filled and ready for pick up. I was very happy with the speed the script was filled, communication and that it was in stock. While driving to leave town we picked it up the next day. When my partner went in to the pharmacy to pick it up there was a pretty long line at the pharmacy. My partner said the line moved at a decent pace. Once at the front the pharmacist was very fast to get the prescription and complete the transaction. The speed was top notch! We were very happy with a seamless prescription filling especially while traveling out of state. I would absolutely recommend this pharmacy and pharmacist! I am happy we chose to drive to pick it up and not walk. The area is not one that I would recommend walking through unless you are familiar with the area or have a local with you. The area seemed a bit rough. There were some quite obviously on drugs individuals wandering by while I waiting outside in the car at 1pm on a Sunday afternoon.

Why go to chain pharmacies when we have an awesome independent one right here in downtown Albany?…read moreYou're nobody at CVS or Walgreens but at Lincoln Pharmacy, they get to know you by name and offer quality, personalized service. Sadly, I have to deal with one of those 'online' pharmacies for my long-term prescriptions. But for everything else, including my pups' Rxs, I go to Lincoln Pharmacy. At Lincoln, they actually answer their phones. They call you back when they have questions or updates. They treat you like a real person. That's the kind of service that's lacking from so many other pharmacies. If you want to feel like your health actually matters, go to Lincoln Pharmacy.

From the owner: Lincoln Pharmacy is a Full Service Pharmacy and Gift Shop. Prescription drugs & medication,…read morevitamins, batteries, greeting cards, health and beauty aids, money orders, and delivery services. Western Union money transfer services are also available. We service the Lincoln area and surrounding areas.

Always helpful. Street parking usually abundant. Friendly staff. Also, they deliver your medsread more

A +++ customer service ! Cheaper prices than the box box stores and I had my prescription filled…read moreIn less than 5 minutes. Not to mention free delivery.

I went to the store 1/31/2025 at about 7:20 pm. I made my way over to the locked case of deodorant…read more There is a button to press to have someone come over. I waited several minutes and went up front and told an associate I needed assistance. They said they would send someone. Other people came to this aisle pressing the button waiting for assistance. at least 10 more minutes passed so I went to the service desk. I told the female at the service desk I have been waiting ( with others) for someone to come with the key. She claimed she would get someone. No one came. The apathy of these employees is digusting.

What can you say about Walmart? They have everything you need a price if you can afford. When you…read moreneed something you can always just go to Walmart and get what you need. Don't have to run to a bunch of places because this place probably has everything.

Wasn't in the store for thirty seconds before I had a security guard in my face accusing me of…read moreshoplifting because I took my sunglasses off. You read the above correctly. For the record, I'm a middle-aged white woman. I can't imagine what it must be like to shop there as a minority. That incident alone would be enough to keep me out of the store, but sadly there's more. Like most drug stores today, everything you would typically go to a drug store to buy is locked up behind plexiglass. There are signs everywhere talking about cameras, and the general vibe is that there is no possibility that anyone who isn't a criminal would ever have reason to enter the store. I was there to buy some packing tape, which they sell for around $15 a roll. At that price I could have paid to had it shipped overnight from Amazon. It's sad, because CVS used to be a normal store. I will never enter one again for any reason.

Please repair the telehealth prompt to not require me to speak into it again, otherwise I will not…read morebe willing to work with this location