While at Walgreens today, I was struggling to get my necessary items. First, there was no…read moreavailability to get passport photos (not their fault, since the machine was broken), then there was a coupon that was not working. I was starting to get a bit frustrated when one of the staff, Karla, stepped in and helped me work through the coupon faux pas. Thank you for the help, and feeling relieved as I left the store. There are still some very good people at our store!

If I could give negative reviews I would! This is laziest, unprofessional, outdated store/pharmacy!…read moreThey constantly take auto refill off my order, never have orders ready, the line takes forever. I'm pulling my scripts and going elsewhere. This store should be shut down!!!

I absolutely love shopping at the HEB on 71 bee caves. This has quickly become one of my favorite…read morestores. While I do shop at the Lakeway location from time to time, this one truly stands out to me. First of all, the staff here is consistently friendly and welcoming. It makes such a difference when you walk into a store and feel genuinely appreciated as a customer. I also really enjoy the samples -- they always seem to be cooking something delicious, and it's a fun way to try new items. The wine selection is excellent as well, and I love that they often have wines available to sample. It adds a special touch to the shopping experience. What I appreciate most, though, is the incredible variety. This store carries such a wide range of products, and it feels thoughtfully curated. I can always find what I'm looking for -- and usually discover something new and exciting, too. The overall layout and selection just feel better suited to my tastes. For me, the HEB on 71 in Bee Cave is hands down a standout location. Great staff, great variety, and a really enjoyable shopping experience every time.

I used to be a huge fan of HEB. This particular store is really badly run though or maybe HEB just…read moreisn't what it used to be. They are always short of basic essentials. Do not restock. The staff are rude, and unhelpful. They look miserable and just don't care. Constantly wrongly ringing items up or forgetting to give you your bags. I've even asked them not to pack for me because I just don't get all my stuff. Really disappointing.

Never go inside they are RUDE and never helpful. Every time…read moreI go inside there's never anyone to greet you at the door

1. I was not alerted when my time sensitive prescription was filled…read more 2. It was clear in their voicemail follow up call they did not listen to my initial voicemail which lead to confusion (on their end) 3. I called to follow up on a prescription refill. The lady who answered rushed through the call, interrupted me and then hung up on mid question 4. Still needing an answer to my question, I called again to which she continued her rude rushed behavior. I did a wellness check & asked if she was ok and then she proceeded to rant about how busy it is and the calling every five minutes isn't helping. She did not introduce herself both times so I do not know this woman's name but lady chill. All jobs are stressful and, if you are incapable of handling that stress, I strongly suggest you change careers. Customers wouldn't need to call as often if you were prepared with correct information and utilized the SMS function.

I was elated to be able to get my COVID-19 vaccine shots here, close to home. There's a nice…read morewaiting area and I noticed the staff were having a busy Monday morning with lots of new prescription shipments. There's a terrific collection of supplements of all kinds here, and it is just a stone's throw from Greater Goods Coffee.

I cannot say enough wonderful things about Kaya Dupuis. Her impressive expertise is the reason…read morethat I got pregnant and had a beautiful, successful pregnancy. I had been working with fertility doctors for four years, trying desperately to have a baby. My fertility doctor said that he had done more procedures on me than on any other patient that he had ever had, and he was urging me to stop trying, which I was never going to do!!! I was 43 years old and trying everything under the sun and spending a fortune... fertility acupuncturists once or twice a week for years, abdominal massage, integrative doctors and naturopathic doctors and specialists. The first time a met Kaya, she prescribed the autoimmune paleo diet for me, which I followed exactly. The next time I had an IUI (my 13th or 14th, and after 4 unsuccessful IVF), it worked absolutely beautifully. I stayed on the diet to the letter during the entire pregnancy, and I had a very healthy, problem free pregnancy, despite a host of autoimmune diseases including type 1 diabetes, and my son is very healthy. Not one of the countless specialists, both M.D. and alternative medicine specialists, whom I had worked with before I met Kaya, had ever mentioned this diet, which was the key for me, I have no doubt. I thank God so much for sending Kaya into my life and giving me my son! I am writing this with happy tears in my eyes. I trust Kaya completely any time I have a question for myself, my son, or my 89 year old father. She told me what supplements and formula to give my son when he was a baby and the years since as he is growing. She helped my dad recover fully some years ago after a mild stroke and regular consults with him to advise him regarding supplements and other recommendations, and we are so thankful that he is doing very, very well, teaching full time, and better than ever, at 89. She helped my son, myself, and my dad through Covid scares. It was very comforting knowing that she has had vast experience with Covid patients and had an important protocol that we followed carefully to help keep us healthy through the scary Covid days. As an optometrist, I have recommended patients see Kaya, and I have referred many friends and family from all over the country to Kaya, including a friend who was similarly trying to have a baby and who has a similar, very happy success story, thanks to Kaya's help! Thank you, Kaya! We owe you a lot. I have complete confidence in recommending Kaya to anyone and everyone.

The pharmacy staff are friendly and helpful, without exception. Tonya is usually at the drive thru…read morewindow...she will help you through any problem involving your medications.

Do better! CVS I Left H-E-B earlier an stopped in CVS to…read moreadd money to my chime card which I've done a number of times at Walgreens. Walgreens advertises. Chime. I had to look up if CVS worked with them and they did so I stoped in. I asked if they load chime cards. The cashier said yes. So I put $360 on the card. He asked for another $4.95. I asked, what is that for... he replied he doesn't know it must be coming from chime. He said It's an activation fee. I said that's odd. I've never got that before whatever... he then said he would need another $4.95. I said I just handed you $360 just take it out of that. He said no additionally. I gave him another $5. I thought it was strange. So I got on my app and asked chime. Why did you charge me $4.95? They said we don't charge a fee. It must be a third-party. I'm familiar with POS systems and the cash discount. But in Texas, you need to tell the consumer that there is a charge before the purchase... Don't blame the other company! I wasn't making a purchase, but that's not the point ... the cashier wasn't properly trained and didn't tell me that there would be a third-party fee which Walgreens does not have. Or any other that I know of. I went back in to inform them that what they're doing is illegal. They need to have a sign posted for the consumer to make that decision before being charged the processing fee. Don't lie when confronted! The manager was just as oblivious and said he would pass it on to his director. Instead of I'm sorry for the inconvenience. I was not aware of this. I will make this right in the future so no one else needs to go through this. And most of all that we are not breaking the law. Texas Law: As you could see here. In Texas, charging a consumer a "processing fee" (often called a credit card surcharge or convenience fee) without prior disclosure is problematic and can be illegal under certain circumstances. Texas law has a complex history on this topic. Under Texas Business and Commerce Code § 604A.0021, it is technically prohibited for a seller to impose a surcharge on a buyer who uses a credit card instead of cash, check, or similar payment methods. A similar prohibition applies to debit cards under § 604A.002. Violations can lead to civil penalties up to $500 per violation. My note from chime: Support I'm sorry to hear about the unexpected $4.95 activation fee. Chime does not charge any activation fees for opening an account or activating your card. If you see a charge like this, it may be related to a third-party service or a merchant, not Chime itself. Had to vent.... Enjoy my $4.95 POS company. Dumb CVS.

I love this Walgreens location! I placed an order for Christmas photo cards since they have a deal…read morefor 60% off until 11/15/25. The service was quick and they kept me updated with any expected delays! Kylie was very friendly and greeted me at the photo counter and answered all my questions. My cards came out clear and neat. The store itself was organized and clean.

Perfect once again. Doctor screwed up and so did insurance. They fixed it as always. We have been…read morecommitted to coming here for years and have always been very happy.

I've been frequenting this Walgreens location for over eight years now, and I've never taken the…read moretime to state how great the overall customer service is. Whether in the beauty area, pharmacy, or check out, every single staff member has gone out of their way to assist me in any way possible when needed. To me, that means the management team must be stellar. [Clap clap emoji!] Bravo! Andddddd...I recently received my Covid 19 booster shot. It was very simple to schedule online - the day before! - and I was in an out in 15 minutes! Thank you!

0/5 poor service.The staff was entirely rude to me for absolutely no reason. I just wanted to get…read moremy passport photo done which is a big deal for me and I wanted a nice picture for, and Alicia said I couldn't take more than 3 pictures and if that was a problem I could just leave. Ive had multiple pictures taken before at another walgreens & I even offered to PAY for each set of photos I took, which I find reasonable so I'm not wasting your time & I'm paying for a service. She got mad, irritated, or simply impatient for whatever reason -- the store was completely dead mind you -- and had another employee come take my picture and turned around and was mocking me and laughing with the other employee before giving the camera over. I would have paid for more pictures to get the perfect one, which is productivity and sales for them but I simply won't be coming back here again because their negativity ruined the excitement of getting my passport photo taken completely.

I had to switch from my long time Walgreen's a while back due to different insurance…read more Although Walgreen's has a better website and system, I've come to really like CVS, in fact I prefer them now. Their website and apps are acceptable and do work. The main reason I prefer this particular store is that it's almost always a lot less crowded than any of the Walgreen's I've dealt with. Most times I can just pull up to the window and pick up my prescription(s) without any wait. The head Pharmacist, Dhong, is really a great guy. Friendly, knowledgeable and nice. He's downloaded coupons for me on his phone! I haven't had any problems with any of the other staff either, all have been pretty darn good.

I am disabled with very weak arms. This store had only one cart available for me to use. A heavy…read moreunwieldy one with a child's car attached to it. Nobody seemed to care about it when I said they should have other carts. Lighter ones

I'm so grateful that this HEB, is on the way into work. Totally forgot my drink for work. Was able…read moreto swing in real quick grab my drink, check myself out in the self check out register. Store is clean. Som some people stocking shelves. So that's always a good sign. Plenty of my drinks on the shelf. Orange is the best.

This place blew my mind. This is the absolute largest big box store I've ever seen. The prices are…read morephenomenal. There is so much different types of food. It's like Walmart on steroids. If it's food related I don't know what you couldn't get here. Or vitamins. There's so many vitamins.