I've used BURT and been very happy with the level of service and attention they give to me and my…read morepet. I call BURT and let them know the first and last day of service then I'm done and I can focus on my vacation plans. I never have to worry about sitters flaking out on me anymore. I also love that someone is always going to always answer the phone or call me right back. Thank you BURT!

OUR EXPERIENCE WITH BURT WAS A NIGHTMARE. I DO NOT RECOMMEND THEM AND WOULD NOT HIRE THEM AGAIN…read more We hired Barking Up the Right Tree (BURT) for the first time as part of a five-day, five-night pet-sitting engagement for our two dogs, agreeing to five walks and five overnight stays with a female sitter (our dogs tend to prefer women) and a military discount. During this time, we experienced three issues, all of which we brought to their attention (vs. of the other way around): 1. The first pet sitter brought her fiancé along without our knowledge or permission, which we caught on our doorbell. The excuse was that he was experiencing "a distressing personal situation." This is not only extremely unprofessional; it's a liability. We let it go and asked that it not happen again. 2. The second pet sitter, who was booked for an overnight stay, left at 9:45 PM to spend the night at her own home. At first, we thought she went to get dinner, but after two hours, we contacted the owners again. They confirmed she went home because she interpreted my offer "to stay in our guest room if she wanted" meant she did not actually have to stay overnight, despite the fact we paid for an overnight stay. They sent her back and took one night off our bill. At this point, I started wondering if I needed to fly home; this was not going well. 3. A couple of days later, we returned home only to find that the first pet sitter had burned the interior of our built-in microwave and melted the interior door panel by heating up metal dog bowls in it, twice. She could have caught our kitchen on fire. When contacted, the owners confirmed she did it but claimed she didn't know you can't microwave metal or where alternate bowls were located. I would assume this is common sense, but you'd think you'd stop the microwave after it started sparking the first time. I also sent her a photo of my instruction letter where I had explicitly mentioned where the other bowls were. Despite our open communication throughout this experience, their manager blamed us for the sitters' errors and made both excuses (e.g., "they're not our employees; they're independent contractors") and sarcastic comments ("we don't put trackers on them"). She informed us that our "old" microwave was worth $100 "if that." It's a built-in, name-brand appliance with a replacement cost almost three times that. After everything, she also decided it was a good time to ask for proof of my husband's military service, questioning his integrity. When you trust someone with both your pets and your home, you might expect them to treat you a little better.

Greg provides our dog Bono with the same love and care he gets when we are there. If we left Bono…read morein a kennel for a week he would be miserable. With Mutt Strutt's visits, we return to the same happy pet we left, of course with a few extra tail wags and licks! Greg even feeds our cat, fish, hamster and waters the plants. It doesn't get any better than Mutt Strutt!

Mutt Strutt has been the most reliable pet service I have had in a long time. I travel for…read morebusiness and sometime don't know very far in adv of my travels, they have never turned my business away. My girls have always been happy when I have returned, no messes left for me, a wonderful little note verifying the services provided each day and also by whom. I really like knowing who will be in my house :). Greg has a very calm presence and I would recommend to anyone living intown that needs someone they can trust with their pets.

Crate Escape Atlanta has been amazing! They're reliable, professional, and genuinely care about my…read moredog. I love getting the detailed updates, photos, and visit reports after each walk. It gives me complete peace of mind knowing my pup is in such good hands. Highly recommend!

They are completely unreliable. They overcharged me. I wouldn't trust them with my pet ever again.read more

My dog Buzz and I absolutely loved working with Betty at Canine PhD!…read more After reading so many glowing reviews for Canine PhD, I decided to give them a try after looking for positive reinforcement trainers near us in Decatur. It was one of the best decisions I've ever made for both Buzz and me! Buzz struggles with anxiety and reacts nervously when new people approach, especially on walks or in public places like restaurant patios. From our very first session, Betty made both of us feel comfortable and confident. She immediately recommended a no-pull harness that made a huge difference. Walking Buzz and his corgi brother, Phil, is finally fun again! I truly missed our morning walks, and it feels amazing to enjoy them again without constantly worrying about Buzz pulling away or Phil getting loose because my attention was elsewhere. What stood out most is that Betty doesn't just train dogs -- she trains their owners, too. She helped me learn how to communicate more clearly and understand what Buzz is feeling. Betty gave us exercises to build trust and confidence. He's already such a happy pup, but he lit up even more during each session, as you can see in his picture! You could tell how proud he was every time he got something right. The whole experience strengthened our bond even more, and I ended up enjoying training far more than I ever expected. Betty also gave us fantastic techniques to help Buzz stay calm when meeting new people, both out in public and at home. He's learned that his bed is his "safe spot," and now he'll go there on his own when guests arrive until he's ready to say hello. It's been such a big, wonderful change seeing him so much more relaxed and secure. We did three sessions at Canine PhD and three at home, which was the perfect balance. It gave us the chance to practice in both structured and real-life settings, and between sessions, we had Betty's helpful homework to reinforce what we were learning and keep us progressing even outside of training. The pricing was very reasonable and the value we got from the training far exceeded what we paid. What I appreciated most was Betty's honesty and empathy. She set realistic expectations right from the start, explaining that this wouldn't be a quick fix -- and she was right. Some dogs are just naturally more anxious, but she gave us the tools and confidence to help Buzz make real progress. I can't recommend Betty and Canine PhD enough! She's a wonderful person! Super patient, thoughtful, and genuinely invested in helping both dogs and their humans succeed. If you're looking for a trainer who truly understands behavior, builds trust, and brings out the best in you and your pup, Betty is the one to call!

Excellent training and boarding, especially for reactive dogs that need their own space. Boarded my…read moredog here and they sent me pics every few hours to see him having so much fun and not missing me at all. Training was very customized and effective as well. He loves this place and everyone there.

We are over the moon with happiness & satisfaction, this is our first time having a Husky puppy…read more Jade is 3 months and full of energy, she's smart, but we needed professional help & right away we knew she would need training, we had the opportunity to train with Yrene, her energy & passion for puppies is incredible and it radiates throughout the entire session. It is safe to say that any puppy training with Yrene will be lucky & you as a dog parent will leave happy and satisfied. In the future when we adopt another puppy, we will definitely be returning.

Redemption Road K9 is the best service, support, care, and training you can get for your dogs. We…read moreare thankful every day that we found John Anthony and the team the very first week we got our dog, Hazel. His endless knowledge about dog behavior, his innovative training techniques, his attention to Hazel's daily care and wellbeing, and his understanding and compassionate approach have been invaluable resources as we helped her adjust to her new home with us. With John Anthony's help, Hazel not only bonded to us quickly, but he has also helped her get ready for the Canine Good Citizen Test, and has been committed to her intellectual stimulation and physical health from the start. John Anthony and his team go above and beyond, and are always happy to get us out of a last minute pinch or answer any question we have. They are attentive, reliable, prepared, communicative, and kind. We will definitely be a part of the RRK9 family for as long as we have dogs, and will encourage every dog-owner we know to do the same. Thanks for everything, John Anthony & RRK9!

Kat is really the best! She has been taking care of animals for as long as I've known her and the…read moreway she cares for them is tender, with attention and with all the love! Kat has taken care of my cat for me many times and he's always safe, relaxed, pampered and spoiled every time, Just like she does with her own animals! Give her all your monies!

Janet from Critter Sitters really saved us!…read more If I had imagined the perfect kitty sitter, Janet Green of Critter Sitters surpassed it. She was everything I hoped for in a sitter and more, going above and beyond my most hopeful expectations. She was responsive, dependable, friendly, knowledgeable, flexible and all around wonderful. I can't begin to express what a relief it was to have Janet watching our cats when everything else seemed in chaos. My husband and I were trying to navigate a trip to help my elderly mom after knee replacement surgery (the day before elective surgeries were halted due to COVID-19) and had the trip extended unexpectedly when we realized she needed way more recovery time. When I had to change our first meet and greet due to my flight getting canceled five times (due to the pandemic) she was understanding and accommodating. When I finally got back (for just one day before returning to my mom) Janet listened attentively when I introduced her to our three kitties and when I showed her the medications for our elderly cat, asking great questions. When we were gone she visited our kitties twice a day, every day. She sent the most adorable pictures after every visit so we knew our cats were being looked after, along with detailed text updates and even occasional videos of them playing.Her messages were a ray of sunshine in what was otherwise chaos. If all that weren't enough, she found a better way to give our 19 year old IBD cat his twice daily medication AND she gave him his subcutaneous fluids. Having Janet as our guardian kitty angel was like having an old trusted family friend looking after our cats.

We used Critter Sitters for many years, through multiple pet sitters, multiple pets, and multiple…read morehomes and always found them to be professional, reasonably priced, and attentive to the needs of our pets. Recently our pet sitter through Critter Sitters retired and we met with our new sitter one time. Everything seemed fine and we were scheduled to go out of town and had confirmed with the new sitter employed by Critter Sitters that everything was in order. Yesterday I asked for clarification about the billing since it seemed substantially higher with the new sitter over what we had paid previously - in response, I have been told that the sitter's schedule has changed and that I should seek care for my animals elsewhere. With little more than a week's notice, this was very unprofessional and disappointing to say the least. I've tried to communicate my experience to the owner of the company but the line has been busy for some time; will update this review if new information becomes available but sadly, I can no longer recommend this business and would seek care for pets elsewhere. Update: the owner responded and while appreciated, I find the way this situation was handled by Critter Sitters very unprofessional. I can include the text conversation for reference as I did not negotiate: I asked a question about a price difference between two different sitters employed by the same company, a difference of over 300 dollars. The only "policy" I see enforced or followed here is poor customer service.

Thank you so much Mr. Krishna for taking such great care of our fur baby Wesley while we were on…read morevacation last week! First time boarding our dog at this caring and lovely place. First we did two trails for 2-3 hours on two separate days so Wesley can get acclimated and it was a great idea. Mr. Krishna sends video and pictures I could see how our dog is doing. We will definitely revisit and we highly recommend.

I scheduled boarding with this company. Got a confirmation text. Called them about a week before my…read moretrip to confirm as I didn't hear back. And they told me that they wouldn't be open. I just wish the communication was better. Luckily I was able to find a backup sitter but it was a bit of an inconvenience.