Lisa is awesome with cats but not great with humans, sadly. Our feral-turned-indoor-princess is…read morevery skeptical of humans, but she loved Lisa. Despite Lisa's serious communication issues and difficulty processing feedback, we were content to keep her on forever, simply because the cats loved her. But then she fired us as we were about to go out of town and refused to inform us whether she intended to honor her pre-existing commitments. Some background: It was often a struggle to understand what Lisa wanted. Lisa doesn't like being texted on vacation, but she has little issue texting clients about personal things on their vacation. She sometimes insists you use the app, while feeling free to contact you via text message at other times. She'd get frustrated if we didn't pay the right Zelle account, but she gave us both accounts. Sometimes, one would not work so we'd use the other. This was one of many matters prompting Lisa to snap at my wife, a common occurrence. My wife is not rude or demanding. She is to the point and simply trying to communicate, especially on vacation. On a few occasions, Lisa's terse replies had my wife on the verge of tears. The real problems escalated over a plant, though. My wife propagates plants on our window sills. Lisa asked if she could have one in exchange for her plant-watering fee. My wife said OK, but she'd need to wait. Our friend in Asheville had lost EVERYTHING in the recent flooding, and many of the plants my wife was propagating were earmarked for her friend. My wife planned to give Lisa two plants from her next batch and even intended to plant them in fancy pots as a thank you for the care Lisa has shown for our cats. Well, Lisa got impatient. On a recent vacay, Lisa kept texting my wife about a plant. A bit annoyed because Lisa doesn't like getting texts on her own vacations, my wife told me she'd deal with it later. When we got home, Lisa had not only taken a plant, but had taken the biggest one. She'd also taken the wrong plant, mistaking a coin plant for a money tree. She'd left a note saying she'd taken it because my wife hadn't replied. Where on Earth is that tantamount to permission? Anyway, my wife sent her a text saying she could keep the plant but in the future she should wait for a reply. Lisa did not like this. I was on the couch when she arrived. Lisa put the plant on the porch with a note. I knew my wife told her to keep it so I motioned through a window "no" as she set it down. She shook her head and made haste back to her car. As I was opening the front door to call to her, she took off with a little squeal. The note said she didn't want to wait for the plants my wife intended for her, that she wanted to give one to one of her friends now. She added that she didn't want a plant at all because it would bring "bad juju" to her house. In my mind, taking a plant without permission would be the source of bad juju, but what do I know? After this incident, Lisa became noticeably shorter. Her reports weren't quite so friendly. Sometimes her messages were incomprehensible. We couldn't make sense of them. She gave our furbaby with a pancreas disease the wrong food serving, despite us updating it in the app. There were other issues, most of them minor, but she was clearly annoyed. Again, what mattered most to us is the cats liked her. Lisa was slated for an upcoming visit, so I told my wife that Lisa hadn't closed the cat food properly -- she left the top of a 17-pound bag gaping open with a chip clip hanging off its side -- and she'd failed to close our broken fridge door properly, even though we'd left her a note, which disappeared for some reason. These were small, basic things, just a little constructive feedback as we didn't want the cat food or food in the fridge to spoil. Lisa did not agree. She wrote a text screed complaining that we didn't inform her earlier and FIRING US. Shocked, my wife wrote back that that was fine, but would she still honor her upcoming commitments? My wife sent multiple notes. Lisa didn't respond until two days before we left. We'd found another sitter by then, which for those in the know, is a huge hurdle when you're getting ready to leave town (catsitters need a meet-and-greet before taking on new clients). Lisa said she hadn't seen the messages in the app that she demanded we use! This, after much complaining that we weren't using the app properly (we thought we were). When my wife explained we found another sitter, Lisa, within what seemed like minutes, complained that we were hurting her reputation by telling another catsitter about our experience and later cut us off from the app (so, now, we couldn't copy and paste info and instructions for other catsitters who use the same app). After all this malarkey, we are kind of relieved she fired us and have found two awesome catsitters to take her place.

Really can't say enough good things about Lisa. She truly cares about our cats, takes time with…read morethem and knows them so well. We never need to worry when we are away and she goes above and beyond for them and in alerting us if anything is unusual or needs attention at our home.

Do NOT hire if you have cats…read more TL;DR = I have an automatic feeder and despite my clear instructions not to give them food, the lady gives them bowls and bowls of it. They gained several pounds during the 4 days I was away. When I told her the big mistake she made, she was defensive, unprofessional, didn't give me a refund or even apologize. NEVER AGAIN. In July I hired this company to take care of the kittens I had adopted in May. I went on a 2 week trip to Europe, and Lisa said she could come every other day since they were cats and therefore more independent. It went pretty well except for my apartment was messy upon my return (ex: open can of wet food sitting in sink) and I was charged extra than what was agreed upon because more food was purchased by the sitter to give the kittens. That should have been a red flag. Over the next few weeks I did more research on health for kittens and determined I wouldn't give them wet food anymore, and wanted to buy them an automatic feeder so they wouldn't overeat when I was gone for the weekend. In September I purchased the Crestuff Automatic Portion Control feeder. I love it. I set it to the correct portion size, and fed my kittens on a set schedule 4 times a day. I got them to their vet-recommended healthy weight. This past weekend I went on a 4 night trip and hired Lisa again to come every other day. She came over on Friday and Sunday. I left a very detailed email with the following instruction being the first: 1) As I mentioned, the kitties have an automatic feeder. There should be no problems with it at all, but please do check to make sure the display is still on. The feeder gives them food 4 times a day so you don't need to give them any. When I get back from my trip Monday evening, the first thing I see is a bag filled with soiled cat litter sitting outside my door. I live in an apartment complex with a dumpster conveniently located on your drive out. But what I saw inside was horrifying. My kittens gained SO much weight over the weekend! The tray for their feeder had an enormous pile of food on it, and beside the feeder was a large bowl filled almost to the top with their food! They were sick, sluggish, bloated, and their litter box was completely filled with poop. Before leaving for the trip, I made sure to fill up my feeder. It was now halfway empty. I was crying hysterically because I give my cats Blue Buffalo food, and they're only supposed to get 1/2 cup daily. So not only were they getting their normal 4 TIMES DAILY feeding, but they were given WAY TOO MUCH extra by the sitter, DESPITE my CLEAR instructions in writing. The point of an automatic feeder is that it's portion controlled, and you don't need to give them extra food. I emailed the sitter telling her the problem, saying she must not have much experience with taking care of cats and asked for a refund. This was her reply: "Actually I have a great deal of experience taking care of cats and I have over a hundred fifty clients. I was very hesitant to take care of them again because last time they were starving each time I arrived and Mosr pet sitting businesses will not take every other day visits because it's not safe for the cats. you are the only client I have and I specify only where the cats act like they are completely starving when I arrive. please feel free to check with the SPCA and humane society and other pet sitting business is on their policies for feeding animals every other day." She basically accused me of animal abuse and was so idiotic to not understand that I'm not feeding my cats every other day - I'm feeding them 4 times daily. She claimed that they were "starving"....cats always act like they're hungry because they don't know when they're full - which is why so many cats are overweight. Everyone knows that. Rather than an apology, she sends me a Client Incident Report where she typed out what she did. Here's part of it - "The new "automatic food " feeder was empty in the bowl and quite full at the top. I was not familiar with this type of feeder so I found the new box and read about it. The cats were still highly agitated so I made the decision to open the feeder and fill a food bowl for them. They ate the entire bowl while I was there and at one point were fighting over the food so I split it." REALLY?!? Are you kidding me??? Of course the feeder tray is empty. Because when the food is dispensed, the cats eat it right away. And really? Because it was "quite full" you think it's not working? The display was on. I told her that meant it was working. And really? You gave them a whole bowl? Could you not read on the food bag that they are supposed to get 1/4 cup- 1/2 cup daily? She goes on to say "Sunday, Both cats were again highly agitated and I could not tell if they had been eating. Again, not wanting to leave them without food and water, I gave them a bowl of food again and they ate the entire bowl while I was there." Unbelievable. Beware!!!

I had an unexpected need for a dog walker. I called and left a voice mail and Lisa returned my call…read morealmost immediately. She also came for the home visit the same day we spoke. She is very accommodating and knowledgeable. I would recommend them to anyone in need of a dog walker.

I started using Rachel and her team when I moved from intown to Roswell. Not only are they "above…read moreand beyond" in sending pictures of my three cats when they are watching them, and doing those little extras that make a difference like grabbing the mail, they also have been extremely flexible in their timing and availability with my odd schedule and occasional last-minute needs. I have come to rely on A Better Pet Sitter.

I have used "A better pet Sitter" for over a year now. They follow directions to the T. I have 3…read morecats and they are always well taken care of when I get home. Megan always sends me pictures and texts me for daily updates. I do not feel stressed when I am away because I know they are in good hands. - Lisa

D&B is great to work with. It's easy to schedule an appointment. They come to your home…read more Communication is prompt and courteous. They take great care of our fur baby. He has a fresh cut, is cleaned and smells so good! Highly recommend this friendly, professional company.

My majorly fluffy Aussie needed some TLC! He is now trimmed and tidy! Great service. We've found…read moreour forever groomer!

Dunwoody Pet Sitting have been looking after our pets for a while now and wanted to let everyone…read moreknow they are fantastic, so caring and understanding of our needs and certainly our pets. I can only highly recommend them for any pet care.

If you want peace of mind, DO NOT BOOK WITH DUNWOODY PET SITTERS ! We have a 16 year old, 4 pound…read more dog. Dunwoody Pet Sitters knows our dog is frail and nervous- though they charge top dollar, we had hired them a few times to stay in our home, so they knew our dog's limitations. (Though Dunwoody Pet Sitters charges top dollar, we booked with them because we wanted our toy dog to stay in her home but we never felt the service was ideal; for example, a quilt was stained, towels dyed, etc. ) Fall 2013, we booked a two week trip with the mother, from DPS, a mother daughter business. The arrangement was the same as always, that she or her daughter would stay in our home. We made this booking 6 weeks before we left , and the mother understood & she agreed. A few weeks prior to our departure, we confirmed with her by phone that she was to stay in our home, with our dog . However the week of our trip- after air fare & hotels had been paid, this woman informed us they planned to change our understanding & board our 16 year old 4 pound dog in their home. They have animals, and they board other animals. Our old dog would have been VERY stressed and/or injured, since she can hardly walk!! Every animal lover can relate - We have responsibilities to our pets; they are helpless - especially as they age. We tried reasoning with the woman but she exhibited no sense of responsibility. She was unsympathetic. Actually cold. Our impression was that she did not care about the welfare of our old dog, nor did she care that she broke her word. After I cancelled , she even left an immature voice mail, indicating she had so many bookings she did not need our business . This woman needs to think about what it mans to keep her word.Thank God - we found someone a couple of days before we left for our trip. It was meant to be - the sitter was reliable; our pet was well cared for, and the sitter stayed in touch with us while we were away with informative texts. Furthermore, when we came home, we found our house in good shape, much more than we could say about Dunwoody pet Sitters. Do your research. You will find better services.

My two dogs Bella and Benji had a mobile groom this week. I loved how my dogs looked and they did…read morenot have a buzz cut look that is very easy to do and requires no talent. My dogs looked velvety and it was apparent time and care was spent on them.

Talk about a stress relief. Meeting the groomer face to face, having my fur friend right outside,…read more not worrying about getting her in time to skip the late charge and the flexibility of the groomer to "fix whatever is needed" was worth it. Prices may seem high at first but it was less expensive than some others we have been to locally. Fur friend is an Aussie doodle. Looks great.

Been going to him for years and even after my last dog passed away he still takes care of my new…read morepup. Love this place. Trust them with my dog's life. He also has amazing recommendations for any issues you have with your pup. Thank you so much!

They hurt my baby. They aren't certified groomers. Don't ask for shot records or anything. Too busy…read morefor their own food since they take walk ins. My pup is patchy and they burned his skin. he has been in pain for the past 4 days.

I cannot say enough about Lucky Dog Atlanta. Allie takes such amazing care of my fur babies and…read morehome. She has been a trusted care-giver for us for over a year. I've recommended Allie to all of our friends and they, too, have raved about her. She has a gentle way about her and has proven to be able to connect with our dogs, especially my special needs boy. Thanks, Lucky Dog ATL!

We love Lucky Dog Atlanta!!! We do not let anyone touch our pup except for Barbara. She is…read moretrusting, professional and truly loves our dog as much as he loves her!