Jim and his team are great people. They have been taking care of my cats for several years now…read more Always easy to schedule even with holiday and short notice. Highly recommended.

Jim, Matt, and Dominic are all so great! They helped me get organized for a two week trip, and the…read morerelief I felt knowing that my cats could stay home and still be taken care of was everything!! Dominic did a great job with them, and sent me updates and photos for each visit so I knew they were doing great. Thank you PAWS, and I can't wait to use your services again!

I was very hesitant of using Barking Up the Right Tree at first…read more After having 2 pet sitters quit on me because of my overly aggressive cat, I didn't have much confidence that this would go any different. However, my sitter - Andrea - is phenomenal and probably one of the first people ever that my diabetic cat lets near her. I am very happy that I have found her. I do find that they are a bit pricey. $2 for every additional cat seems a bit much, considering that the process would be the same, especially when you already are paying extra for medication administration. But I guess that when you have a good pet sitter, it's worth the extra money.

OUR EXPERIENCE WITH BURT WAS A NIGHTMARE. I DO NOT RECOMMEND THEM AND WOULD NOT HIRE THEM AGAIN…read more We hired Barking Up the Right Tree (BURT) for the first time as part of a five-day, five-night pet-sitting engagement for our two dogs, agreeing to five walks and five overnight stays with a female sitter (our dogs tend to prefer women) and a military discount. During this time, we experienced three issues, all of which we brought to their attention (vs. of the other way around): 1. The first pet sitter brought her fiancé along without our knowledge or permission, which we caught on our doorbell. The excuse was that he was experiencing "a distressing personal situation." This is not only extremely unprofessional; it's a liability. We let it go and asked that it not happen again. 2. The second pet sitter, who was booked for an overnight stay, left at 9:45 PM to spend the night at her own home. At first, we thought she went to get dinner, but after two hours, we contacted the owners again. They confirmed she went home because she interpreted my offer "to stay in our guest room if she wanted" meant she did not actually have to stay overnight, despite the fact we paid for an overnight stay. They sent her back and took one night off our bill. At this point, I started wondering if I needed to fly home; this was not going well. 3. A couple of days later, we returned home only to find that the first pet sitter had burned the interior of our built-in microwave and melted the interior door panel by heating up metal dog bowls in it, twice. She could have caught our kitchen on fire. When contacted, the owners confirmed she did it but claimed she didn't know you can't microwave metal or where alternate bowls were located. I would assume this is common sense, but you'd think you'd stop the microwave after it started sparking the first time. I also sent her a photo of my instruction letter where I had explicitly mentioned where the other bowls were. Despite our open communication throughout this experience, their manager blamed us for the sitters' errors and made both excuses (e.g., "they're not our employees; they're independent contractors") and sarcastic comments ("we don't put trackers on them"). She informed us that our "old" microwave was worth $100 "if that." It's a built-in, name-brand appliance with a replacement cost almost three times that. After everything, she also decided it was a good time to ask for proof of my husband's military service, questioning his integrity. When you trust someone with both your pets and your home, you might expect them to treat you a little better.

Highly recommend for doggy daycare! My 2 year old Aussiedoodle always has the best time and comes…read morehome really tired. They also have a camera so you can keep an eye on your pup!

My dog loves puppy haven and is always so excited when she realizes where we're going! Great staff…read moreand always very friendly.

We recently took a chance on Dunwoody Pet Resort after being long-time customers at a boarding…read morefacility in Brookhaven, and we're so glad we did. Not only is this location far more convenient for us, but the staff has been consistently kind, attentive, and professional from the moment we walked in. Our dog, Simon, is usually the one who tells us how he feels about a boarding facility--his demeanor at drop-off and pickup says everything. He was happy going in and just as happy coming out, which speaks volumes. The team followed his medication regimen exactly as instructed, and when we called to check in during our trip, they immediately knew him by name and offered honest, thoughtful updates about his personality and behavior (he's more of a relaxed observer than an active playmate, which they picked up on right away). To top it off, the bath he received before pickup was excellent, and they even gave him a much-needed trim around his eyes--something we didn't expect but appreciated immensely. We feel genuinely cared for here, and Simon clearly does too. Dunwoody Pet Resort has earned our trust, and we'll be using them until further notice.

Staff very courteous and pleasant. Listened to my instructions for Dooley's cut and did a…read morefantastic job.

Their staff is kind and loving with my dog and he wags his tail and licks their faces when he…read moregreets them upon arrival. My dog is a changed dog! He used to growl and fight with new strange dogs and now he can be in a play group with lots of dogs, most of them new to him on different days and he doesn't fight or react. Highly recommend for anxious, reactive, non-socialized dogs like mine.

We had a rescue puppy foster dog who did not "cut it" in daycare and needed extra coaching and…read moretraining to handle himself appropriately in a group of dogs. The Frogs to Dogs team did exactly that for him. He made steady progress and when it came time for him to be adopted, they actually did a cat test with him. Let's say he "didn't fail" so they did some video and gave some coaching for his potential adopters. He is now living happily in a home with both another dog and a cat. Thank you Frogs to Dogs for your candor and caring with little Benny.

I started using Buckhead Paws when I moved to Midtown in April. They are fantastic! I travel quite…read morea bit so it was important to me to find a regular person that my cats would get used to. Mark has always been super responsive and helpful with scheduling and Laura, my regular pet-sitter, is incredibly friendly and makes me feel like my kitties are in great hands. It's obvious that she truly cares about the pets she watches. Adam has covered a few times and is also a wonderful sitter! They stay in contact, show when they say they will, and send adorable pictures. I am very happy with their service and highly recommend them.

We've been loyal clients of Buckhead Paws for several years. Their very accommodating service…read moreallows us to leave our dog and cat in the comfort of our house without stress or worry when we go on a trip. The staff are dog owners themselves, not only do they understand the details of caring for a pet, they really adore animals. We recently returned from a trip. Our sitter was AMAZING! While we were away, she gave us updates the entire time with photos and took our energetic lab on long hikes. Our cat was given lots of head scratches and tummy rubs. We came home to a couple of chilled out, happy healthy babies. It's priceless to be able to depend on Buckhead Paws for a worry free get-away. They truly are the best, and we have had some experiences!

After a HORRENDOUS experience at Pup N Cuts, we were dejected. How could a place with such great…read morereviews and reputation turn our Simon into a "Steve" (he didn't look like the same dog in the worst way possible). Enter Bark & Board. Not only do we love them for boarding but decided to give them a shot for grooming as well and we were not disappointed. The facility is well-kept, employees know Simon by name, and rates are competitive. We were very sad to leave Spot for Dogs when we moved from East Atlanta, but B&B has fit the bill. Thanks for all that you do, Simon loves you and so do his pawrents. 5/5

Absolutely love taking my girl here! She always has the most fun! You can tell that the people here…read moreabsolutely love her as much as I do!

We used Critter Sitters for many years, through multiple pet sitters, multiple pets, and multiple…read morehomes and always found them to be professional, reasonably priced, and attentive to the needs of our pets. Recently our pet sitter through Critter Sitters retired and we met with our new sitter one time. Everything seemed fine and we were scheduled to go out of town and had confirmed with the new sitter employed by Critter Sitters that everything was in order. Yesterday I asked for clarification about the billing since it seemed substantially higher with the new sitter over what we had paid previously - in response, I have been told that the sitter's schedule has changed and that I should seek care for my animals elsewhere. With little more than a week's notice, this was very unprofessional and disappointing to say the least. I've tried to communicate my experience to the owner of the company but the line has been busy for some time; will update this review if new information becomes available but sadly, I can no longer recommend this business and would seek care for pets elsewhere. Update: the owner responded and while appreciated, I find the way this situation was handled by Critter Sitters very unprofessional. I can include the text conversation for reference as I did not negotiate: I asked a question about a price difference between two different sitters employed by the same company, a difference of over 300 dollars. The only "policy" I see enforced or followed here is poor customer service.

Amanda Brand has been great. No matter how many fur balls we add she is up for the fun. Never had…read morean issue and if an issue comes up regarding the kids or the home, Amanda takes care of it. We get updates and photos throughout our away time and the kids love her. She now has her own door codes in case we get stuck somewhere. Can not say enough good things about her.

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!

Absolute horrible customer service. I drove a total of 4hrs to come get a puppy for our family. I…read morecalled multiple times asking if they could manually enter my credit card information because I was pending a new card in the mail as my old card would that tap, swipe, or insert. I was told multiple times that they could. I showed up. Our family found the perfect mini Goldendoodle. Filled out all the paper work and when I went to pay was told they couldn't enter the card manually. Working in IT, I knew that was a lie. I showed them how to do it on the clover Point of Sale system they use. They then told me that the owner wouldn't allow it to happen. I called Mr Hunt, the owner, and explained my situation and what I was told. He told me his employees know better and without saying, called me a liar and scammer. I told him to pull the recordings, but I doubt that will happen. He then offered his stores financial services which are absolutely ridiculous compared to what I currently have. They lost a substantial sale and a customer for life. I'm also aware that these front counter workers make money from sales. I feel bad that the girl helping my family missed out on this commission, but unfortunately the owner prevented that. I could tell she was heart broken. I should have read all of the ratings and took them to heart before driving this way. The only way Mr Hunt keeps this store running is by manipulating people into terrible financial deals.

Petland is the largest national retailer of puppy mill puppies. This location is not excluded from…read moreall of the horrible reviews and experiences that exist all throughout the US. It's obvious the staff are pushing sales for either commission or some other incentive that is not finding perfect matches and getting animals good homes, and incredible pressure was applied to walk out with a $5050 dog right then and there. I would do explicit research before ever supporting this Petland or any other.