I was very hesitant of using Barking Up the Right Tree at first…read more After having 2 pet sitters quit on me because of my overly aggressive cat, I didn't have much confidence that this would go any different. However, my sitter - Andrea - is phenomenal and probably one of the first people ever that my diabetic cat lets near her. I am very happy that I have found her. I do find that they are a bit pricey. $2 for every additional cat seems a bit much, considering that the process would be the same, especially when you already are paying extra for medication administration. But I guess that when you have a good pet sitter, it's worth the extra money.

OUR EXPERIENCE WITH BURT WAS A NIGHTMARE. I DO NOT RECOMMEND THEM AND WOULD NOT HIRE THEM AGAIN…read more We hired Barking Up the Right Tree (BURT) for the first time as part of a five-day, five-night pet-sitting engagement for our two dogs, agreeing to five walks and five overnight stays with a female sitter (our dogs tend to prefer women) and a military discount. During this time, we experienced three issues, all of which we brought to their attention (vs. of the other way around): 1. The first pet sitter brought her fiancé along without our knowledge or permission, which we caught on our doorbell. The excuse was that he was experiencing "a distressing personal situation." This is not only extremely unprofessional; it's a liability. We let it go and asked that it not happen again. 2. The second pet sitter, who was booked for an overnight stay, left at 9:45 PM to spend the night at her own home. At first, we thought she went to get dinner, but after two hours, we contacted the owners again. They confirmed she went home because she interpreted my offer "to stay in our guest room if she wanted" meant she did not actually have to stay overnight, despite the fact we paid for an overnight stay. They sent her back and took one night off our bill. At this point, I started wondering if I needed to fly home; this was not going well. 3. A couple of days later, we returned home only to find that the first pet sitter had burned the interior of our built-in microwave and melted the interior door panel by heating up metal dog bowls in it, twice. She could have caught our kitchen on fire. When contacted, the owners confirmed she did it but claimed she didn't know you can't microwave metal or where alternate bowls were located. I would assume this is common sense, but you'd think you'd stop the microwave after it started sparking the first time. I also sent her a photo of my instruction letter where I had explicitly mentioned where the other bowls were. Despite our open communication throughout this experience, their manager blamed us for the sitters' errors and made both excuses (e.g., "they're not our employees; they're independent contractors") and sarcastic comments ("we don't put trackers on them"). She informed us that our "old" microwave was worth $100 "if that." It's a built-in, name-brand appliance with a replacement cost almost three times that. After everything, she also decided it was a good time to ask for proof of my husband's military service, questioning his integrity. When you trust someone with both your pets and your home, you might expect them to treat you a little better.

We've been bringing our Bernedoodle, AJ, to Puppy Haven Brookhaven for about two years, and we…read moretruly couldn't be happier. From the moment we walk through the door, it's obvious how much the entire team genuinely cares about every dog. AJ gets so excited when we arrive, and it's clear he has the best time every single visit. We've tried several other daycare and boarding facilities over the years, and Puppy Haven is, without question, the best. The staff is warm, attentive, and professional, and we always have complete peace of mind knowing AJ is in such loving hands. Whether it's daycare or boarding, we know he's not just being watched--he's being cared for like family. If you're looking for a place where your dog will be safe, happy, and genuinely loved, I can't recommend Puppy Haven Brookhaven highly enough. We are so grateful to have found them, and AJ absolutely loves his Puppy Haven family!

Our dog always loves going to Puppy Haven. He gets the chance to socialize with other dogs and gets…read moreattention he needs from the friendly staff there. They are very communicative and I like being able to log in to see the live cameras from time to time.

Staff very courteous and pleasant. Listened to my instructions for Dooley's cut and did a…read morefantastic job.

We recently took a chance on Dunwoody Pet Resort after being long-time customers at a boarding…read morefacility in Brookhaven, and we're so glad we did. Not only is this location far more convenient for us, but the staff has been consistently kind, attentive, and professional from the moment we walked in. Our dog, Simon, is usually the one who tells us how he feels about a boarding facility--his demeanor at drop-off and pickup says everything. He was happy going in and just as happy coming out, which speaks volumes. The team followed his medication regimen exactly as instructed, and when we called to check in during our trip, they immediately knew him by name and offered honest, thoughtful updates about his personality and behavior (he's more of a relaxed observer than an active playmate, which they picked up on right away). To top it off, the bath he received before pickup was excellent, and they even gave him a much-needed trim around his eyes--something we didn't expect but appreciated immensely. We feel genuinely cared for here, and Simon clearly does too. Dunwoody Pet Resort has earned our trust, and we'll be using them until further notice.

PAWsitive staff. My pup is eager to go to traing camp. He works hard and comes home tired and happy.read more

JULY 2026, Boarded my two dogs at Frogs to Dogs for 10days while they were healthy, up to date on…read moreall of their vaccinations, and showing no signs of illness. Took their food and bowls but was told they provided bowls, so they gave me back my personal bowls. Wen I returned to picked them up and brought them home, both dogs started coughing. By the next day, their symptoms had become worse. I took them to the veterinarian, where they were diagnosed with Kennel Cough. I contacted Frogs to Dogs to inform them of the situation and was told someone would get back to me. Unfortunately, I have not received a phone call, text, or email addressing my concerns. I understand that kennel cough can sometimes occur even in vaccinated dogs and in boarding environments, but I am disappointed by the lack of communication and follow-up after reporting what happened. I expected better customer service and at least a response to discuss my concerns. P.Johnson[ Atlanta G.A]

I started using Buckhead Paws when I moved to Midtown in April. They are fantastic! I travel quite…read morea bit so it was important to me to find a regular person that my cats would get used to. Mark has always been super responsive and helpful with scheduling and Laura, my regular pet-sitter, is incredibly friendly and makes me feel like my kitties are in great hands. It's obvious that she truly cares about the pets she watches. Adam has covered a few times and is also a wonderful sitter! They stay in contact, show when they say they will, and send adorable pictures. I am very happy with their service and highly recommend them.

We've been loyal clients of Buckhead Paws for several years. Their very accommodating service…read moreallows us to leave our dog and cat in the comfort of our house without stress or worry when we go on a trip. The staff are dog owners themselves, not only do they understand the details of caring for a pet, they really adore animals. We recently returned from a trip. Our sitter was AMAZING! While we were away, she gave us updates the entire time with photos and took our energetic lab on long hikes. Our cat was given lots of head scratches and tummy rubs. We came home to a couple of chilled out, happy healthy babies. It's priceless to be able to depend on Buckhead Paws for a worry free get-away. They truly are the best, and we have had some experiences!

We've been taking our 2 fur babies here for years and have always had a positive experience with…read moreboth doggie daycare and overnight boarding while traveling. The staff is friendly and prices are reasonable for the area. Doggies always come home happy and sleepy.

Would not recommend for long-term boarding, especially for dogs needing coat maintenance…read more I boarded my Shih Tzu here from July 11-22. She has a drop coat that requires regular brushing to prevent matting -- I know that's not something a boarding facility can do for free every day, and I never expected that. At drop-off, I explained this to a young woman, possibly Haley (who was doing intake) and the groomer, who happened to be there. I even brought my own brushes and asked for her to be brushed 2-3 times during the week. I was told they'd check with the groomers. We also scheduled a mini groom for pickup day, July 22nd. Over the following days, I checked in on the webcam when I could and noticed she was looking increasingly disheveled. On July 19th, I reached out again to confirm the grooming appointment and to ask if anyone was brushing her, since she looked matted on camera. Haley responded right away and said she'd ask the groomers. On the morning of the 22nd, I got a call from the groomer explaining that my dog was severely matted and would need to be shaved down. When I reminded him I had specifically requested regular brushing at drop-off, he asked who I'd spoken to -- it became clear that the request had not been passed along or acted on for the entire two-week stay. He was apologetic, waived the dematting fee (which I would never have paid), and said he'd try to save as much coat length as possible. When I picked her up, it was obvious he'd tried, but the result was thinned out, uneven and choppy -- chunks clipped short around the mats, with a longer matted section left near her neck and tail and her top knot was a dreadlock. She looked worse, not better, and I had to book an emergency appointment at PetSmart of all places afterward just to even out her cut. What frustrates me most is that this was preventable. A specific, repeated request was made at drop-off and again mid-stay, and nothing happened until the final morning when it was too late to do anything but shave portions of her coat. Why not just do a proper cut? I was hoping this could be a regular daycare spot for my dog since I'm heading back into the office a few days a week, but after this experience I won't be returning. I don't care about the money. I'm hurt and disappointed more than anything. Photo 1: "Discovery Day" on July 8th. The "before" after a full day of daycare. No problem. Photos 2-3: During the stay. Photos 4-6: The "after" on pick-up.

We used Critter Sitters for many years, through multiple pet sitters, multiple pets, and multiple…read morehomes and always found them to be professional, reasonably priced, and attentive to the needs of our pets. Recently our pet sitter through Critter Sitters retired and we met with our new sitter one time. Everything seemed fine and we were scheduled to go out of town and had confirmed with the new sitter employed by Critter Sitters that everything was in order. Yesterday I asked for clarification about the billing since it seemed substantially higher with the new sitter over what we had paid previously - in response, I have been told that the sitter's schedule has changed and that I should seek care for my animals elsewhere. With little more than a week's notice, this was very unprofessional and disappointing to say the least. I've tried to communicate my experience to the owner of the company but the line has been busy for some time; will update this review if new information becomes available but sadly, I can no longer recommend this business and would seek care for pets elsewhere. Update: the owner responded and while appreciated, I find the way this situation was handled by Critter Sitters very unprofessional. I can include the text conversation for reference as I did not negotiate: I asked a question about a price difference between two different sitters employed by the same company, a difference of over 300 dollars. The only "policy" I see enforced or followed here is poor customer service.

Amanda Brand has been great. No matter how many fur balls we add she is up for the fun. Never had…read morean issue and if an issue comes up regarding the kids or the home, Amanda takes care of it. We get updates and photos throughout our away time and the kids love her. She now has her own door codes in case we get stuck somewhere. Can not say enough good things about her.

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!