We went here shopping for new window treatments for our new home. We visited their showroom in…read moreRichardson. Tori was very friendly and spent quite bit of time with us going over what they have. It was a bit overwhelming and my head was swimming by the time we left 90 minutes later. My advice would be to educate yourself a bit before visiting the store. I think Tori's suggestions would be more valuable if you have a base of knowledge to start. The window treatments don't really have names, they have styles, So it is hard to remember or identify the ones you like because there is no name to associate with them. I think we need to do more basic research before deciding to buy from this company.

We needed a repair of one of four 32 year old top down bottom up Hunter Douglas Duet blinds…read more The conversation and the repair could not have gone better. Pricing was fair as we were working together. Tori has a gift for working with people to accomplish. Great experience. 10 out of 10. Could not have gone better.

I recently ordered odd dimensional wood for trim. It wasn't a small order and they told me it would…read morelikely be 3-4 days because they were backed up with other orders because of a recent ice storm. I asked if there was a way to rush the order and they told me they don't do "rush orders". It's fair because everyone will feel like they need their order fast. In two days they called, my order was ready. I have used them many times before and will continue to get my quality hardwoods from them. The prices are fair, the service is excellent and the quality is the best. Highly recommended!

Fair and honest business. This is my go to for walnut plywood and for walnut, oak, sapele... the…read moreworks! I've always had great service here and that counts for a lot in my book. They are consistently helpful and get me in and out in a timely fashion. I highly recommend using them for any large panel sanding. I was fighting to get an oak tabletop flat when I remembered I could take it here. For about $40 they ran it through the industrial drum sander and got it flat and beautiful. Absolutely worth it!

Great experience with Karen at this store. We came in because we are considering wallpaper for one…read moreof the walls in a room we are updating for the granddaughters in our life. Karen heard some of the thoughts and ideas we are considering and immediately knew where to go in their inventory to show us samples of wallpapers we might like and even knew where inside the book of samples to turn to in order to find the sample she was wanting to show us. She was a joy to work with and really knew her stuff about the quality and value of the different qualities of designs and wallpapers that we are considering. We have not necessarily decided to go with them just yet, as we are awaiting our estimate, because apparently only one person there can give out pricing and Karen is not that person, but she was a delight to work with nonethelessless.

The customer service is by far the best I've ever experienced. They know the books and which style…read moreis located in the books. Plus, they have a huge selection of books.

amazing work and workers. they bend over backward to make sure that your stone work is planned well…read moreand installed on time. Service after the sale is top notch. They've been our counter installer of preference for ten years or more, pleasing more homeowners than I can count. Sandra McMahon, Rich Color Improvements

Do NOT recommend. Measurements are critical. If the measurements are wrong then it will all be…read morewrong!! They measured wrong!! Went to them for granite counters, backsplash, and a cap on the pass-thru between kitchen/living area. Heaven forbid if I'd had a large kitchen with a big island but this was a basic small L-shape kitchen with a pass-thru. SHORT STORY...... 1) Measured wrong so cuts were wrong 2) Unprofessional owners and office staff (yet great installers!) 3) Don't go. Just don't. Save yourself the mess, time, and stress LONG STORY............ They measured wrong so of course the granite was cut wrong for the backsplash and for the pass-thru. One end of the backsplash was cut correct, the other end was cut short. Same with the pass-thru cap, one corner was cut correct, 3 corners were cut short. Their answer to that mess? To cut the correct end of the backsplash to match the short end and to cut the one correct corner of the pass-thru cap to match the three mis-cut corners. Really!?!? So the thought apparently was that I should be happy all would match and just ignore that they would all be wrong!!! So the guy comes back out to re-measure and so they can re-cut the backsplash and pass-thru cap. Have to say I've dealt with AHs in my time but will be dammed if the AH will come into my house and act like an AH. So he's throwing a tantrum to show me just how put-out he is, but he re-measured, sort-of, slap here-slap there, done in 3-4 minutes. I thought there is no way this is going to be correct. So the guys come back out to install the re-cut backsplash and pass-thru cap. They bring in the backsplash and of course it's not right. I asked and was assured they would be cutting the 2 new pieces from the same slab but of course the new pieces didn't match!!! I know the different flow to granite but I also know the difference between tan and grey!!! And it wasn't "well it's just because you know the pieces were re-cut". The mis-match was slap-you-in-the-face obvious from across the room mis-match. Even the installers could see it although they couldn't say they gave the "yea it's bad" look!! Of course the re-cut pass-thru cap never made it off the truck. I really believe they used some left-over ends for the new cuts despite their assurances that they were cut from the same slab. I just say "no way". So I call and speak to the guy again who told me several times "he's wasted enough time on this". Says that they came back out and re-measured "at my request". That they re-cut "at my request". Absolutely astounding!!! Considering THEY mis-measured and mis-cut. So I tell them to tear it out, give me my money back, we'll just call it quits, and I'd find a company that can do the work. So the workmen tore out the counters and I picked up a check the following Monday morning. And I did find a company who not only "could do the work" but are professionals who did accurate, precise work, and never once told me "they'd wasted enough time".

Thanks to Kelly Sobol I have a brand new cook top. Unfortunately,my current top suffered a crack in…read morethe glass at only 2 years old. Past warranty, the manufacturer would do nothing. So,ive suffered for several years as the crack grows. Recently a piece broke off dictating I get a replacement. My new MO is buy from Mom and pop locals if possible. I want to have a resource available to walk into and look,feel,smell the offering. Also,I believe small operators in general want to protect their business and reputation and are inclined to be a better resource. So,as of next Wednesday my American made cook top will be installed and ready for action. Thanks Rodenbaughs and Kelly. Go!

I've had a great experience with Rodenbaugh's! My parents referred me to the company for new…read morecarpet! Sandee was great to work with to find the right carpet a style and price! Kevin followed up on my appointment day for install and the guys were fast aim install day!

Everyone one was super knowledgeable. The product is great. The installation person was also very…read moreknowledgeable.

Added a gas bar and rocks to our fire place …read more Staff was grand explained the process and offered a reasonable install price of $150. The installer was even better. I would have put more gravel, but that's easy for me to do

I have had Du-West do all my foundation leveling since about 1995. The guys on the ground digging…read morethe deep holes inside & outside my home worked extremely hard non-stop since 8:30am to 5pm in the Houston boiling heat as it was 99° never once complaining & work as a team. When I had an issue with needed work being done the owner flew in came looked at my concern & figured what to do. Where do you ever get that kind of perfessional service these days. Let's also talk about office staff like Jennifer 100% dedicated to the company & customer to make things run smoothly & in helping the customers questions. Then Angel the person who came out took all the measurements figuring where additional piers needed to be placed & when I texted him with questions he always answered in less than maximum 10 minutes. I called Olshan 5 different times over about 6 month period for a bid & they never responded back even 1 time. If you are needing any work done if you didn't hire Du-West you will be sorry. PS I am yes a real Friendswood customer since 1995 not family, not paid for my opinion & I don't work for Du-West.

I requested an instruction manual in November. I still have not received it in the mail…read more I can't get a hold of the true manager or the owner to correct my issues. The office sends me to the non-supervisor supervisor. I have no idea why I keep getting sent to the same unresponsive group that caused this negative review in the first place. I need the owner to call me or give me a number to actually talk with them to get my warranty work not done by the people who, in my opinion, screwed it up. Thank You.

Super friendly staff and a very efficient process for picking up any kind of landscaping rock that…read moreyou need. This was my third trip, and it is very easy to find what you need, purchase it, and then load it up. They have a wide variety of various types of stone in a lot of different sizes. I found a perfect match for my landscape bedding and I am very happy with the results.

. Day late on delivery 2. Measuring amount needed was…read morepathetic! I provided all dimensions, Had half a palette of flagstone & half a palette of chopped stone left over from my home project but short on decomposed granite. Was told "sorry" no return for their measuring error but was glad to sell me more granite.... Wasted $500 in material with their math incompetence.... I'm done with them!!! 3. Also sold a stone blade that wouldn't cut hot butter, not returnable of course... Phil