Quality work and great team! We love our new windows and had…read morea great experience with OC Window Experts from start to finish. * Sales: Mike answered all my questions and gave clear, honest insight into different manufacturers. He was patient and never pushy while we took our time deciding. * Measurement: Mitch was fantastic. He was the only installer who actually labeled every window with tags showing the measurements and how they would open. * Office: Kait and the team made getting started seamless and easy. * Installation: Ray, Eric, and Willie did clean, organized work and didn't rush. They took the time to go window-by-window to show us how to operate, adjust, and clean each one. Quality people who truly care about doing the job right.

Happy to leave a positive review for OC window experts! Ray, Eric and Willie just finished up…read moreinstalling Anlin windows in our house and it's so nice to have replaced the single pane originals. They were all very professional and polite and very quick and thorough with their work. Mitch did a great job measuring and getting us set up as well. We're happy with the price, we were able to get a better quote than other places. I'd highly recommend OC window experts to anyone looking to replace their windows :)

My fiancé and I recently bought a home without air conditioning, so installing quality screen doors…read morewas a priority. We wanted fresh air, better airflow, and security. Our friend recommended Perry, aka "Bucky," after a great experience, and we're so glad he did. Perry was wonderful from start to finish. He provided a quote, customized the doors exactly as I wanted, and accommodated my preferred locking mechanism. The doors were installed yesterday, and we couldn't be happier. They look fantastic, and the quality and workmanship are excellent. The installers (Sergio & Pana) were saints, too--our tree service happened to arrive with a chipper during the installation, and they patiently endured that jarring noise for an hour while staying professional and focused. They're clearly great at their craft, and I'm already wondering what else I can hire them to do! I highly recommend Perry "Bucky" for quality screen doors, customization, and outstanding service. We're thrilled with the results!

My experience with this company was mixed…read more I want to give Henry 5 stars! He installed the vinyl sill that after 2-5 months finally was completed (correctly)... He even cleaned the mess that the previous crew made. I was promised the windows would take 8 weeks. At 7 weeks they were ready, but an unapologetic Hugo called to tell me that they didn't have any available installers for 4 weeks! (During the miserable August heatwave we had sun beating through our old windows and then had to wait until Sept 8). The first crew came on Sept 8th to install the new weather protection windows but the sills were wrong! We waited another 4 weeks for the sills to be replaced with the correct ones that matched our windows. If you are lucky to get Henry, you won't have to worry about poor workmanship... thank you Henry!

We love our new door! Amir and Reem were awesome to work with -- super responsive and really…read moreaccommodating. We asked if there was any way to move our install date up, and they were able to get us an earlier date, which we really appreciated. The crew that came to install the door were great too! They were friendly, professional, and super efficient. The whole install went way quicker than I expected. Overall, super happy we went with XO Windows.

I had a great experience with everyone I interacted with at XO Windows. From Lainey, who was…read moreincredibly knowledgeable and helpful, to the entire staff who assisted me with payment terms, scheduling, and all of my questions, everyone was professional, responsive, and a pleasure to work with. They helped me find windows that offered the best value for my needs, and I couldn't be happier with my choice. The installation crew, including Andy and Ariel, was also very professional, friendly, and helpful. They did an excellent job, cleaned everything up thoroughly, and actually left everything looking better than when they arrived. The owner, Amir, is also very responsive and made the entire process even easier. I truly appreciate the level of service I received from XO Windows and am very happy that I decided to go with them. I've already recommended XO Windows to my neighbors, and I would gladly recommend them to anyone looking for quality windows and sliding doors with excellent customer service. I'm extremely happy with both the service and the finished results.

When you are replacing a bunch of windows, there is always, or should be, a little nervousness…read more It's a fair amount of money, time and effort. But the crew and staff at TMC were so terrific, they relieved any anxiety I may have experienced. They came several times to my home and measured and re-measured to make sure everything was perfect. The crew, led by Danny, worked diligently and exact. The new doors and windows look amazing! I am so grateful to TMC for their Great work. I would hire them again in a heartbeat.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

this review is far overdue but mccormick did an incredible job installing a sliding door to replace…read moreour backyard door. not only were they professional and skilled, but all teams were extremely kind, clean, and considerate. i have been recommending them to all my friends and realized i had not posted anything on yelp yet. they are the absolute best, and extremely fair pricing as well, highly highly recommend!!

This job was more a saga or an epic than a quick job. Whenever Mike McCormick was directly…read moreinvolved, he or his subcontractors fixed issues; however, they made many unforced errors. On top of that, Mike does not follow through on his commitments. The job was done at the beginning of May. He made multiple promises to have someone out, but goes dark for weeks. He did tell me at one point he had some family issues, but only after I sought him out. I finally through in the towel. First, the door contractor (carpenter?) installed the door with large air gaps around the weatherstripping. As a result, the door did not close properly. A second person had to come out and "shim" the strip so it would close properly and stop the light from coming through. I am not a carpenter, but my father was. He was a "do it right the first time" guy, which he instilled in me, so I expect experts to fe Also, I asked to have a new threshold installed. They installed a smaller one, so there was a big gap between the threshold and my tile. At first, the carpenter wanted to put a painted piece of wood in the gap. We called Mike, and he sorted it and arranged a tiler to fill the area properly. Some tiles needed to be removed and replaced with ones that filled the gap. I will get to this later in this review. Next, the painter spent about 6 hours painting the door and molding, all the while talking on the phone. She sprayed the door in place. She put up plastic sheeting, but did not enclose her work in a tent to prevent overspray. White overspray dust was on my furniture, floor, and stairs. Multiple white blotches appeared on my brown stucco, and she cleaned her spray gun by blowing it into my jasmine bush, hitting the stucco next to the bush. Finally, the finished product had vertical spray lines and an inconsistent texture. Now on to the tiler. I was very specific that the tiler had to understand and have experience with Basalt tiles. Basalt is very porous and sensitive to leaching calcium from the concrete. It must be soaked before installation. The tile removal and installation were level and even. He did a very nice job; however, he applied the sealer while the tile was still wet. The end result was splotchy, and he left sealer splotches on other tiles not part of his installation. Mike offered to clean the overspray, but I could not leave it on the floor and furniture. I cleaned it up. He offered to repaint the door, but I have a trusted painter who owed me some time from a previous job. The tile is still unresolved. The last I heard from Mike was August 7th, two weeks ago, who commited to getting back to me that day. I am a patient person, but at my wit's end. As of about Oct 1 we agreed to part ways. He gave me a discount on the remaining payment, which was more than fair since it was 1/4 of the total job. Door now closes tight and no light shows through. Adhesive shims were used however to mitigate the gaps. Sorry Mike, I would not recommend.

We are so glad we found Pure Vinyl Windows & Doors!…read more We had 9 windows and 1 sliding door replaced, and couldn't have asked for a better experience. Anaid managed our project, and Victor and Martin handled our installation. We initially reached out to replace our windows due to construction noise, but wow did we luck out with how much it has helped with insulation during this heat wave! Anaid was helpful and patient and prepared a few different quotes for us, and Victor and Martin did an amazing job with our install. We are happy customers and can't recommend Pure Vinyl Windows & Doors enough....

I'm renting a house in Pacoima when the owner call me to tell me there were coming to change all 7…read morewindows I was scared cause the previous person that came to Install the windows did a mess and they left me all the trash for me to pick up and get rid of it and lasted 2 months to finish the job and was a total disaster .PVW did the opposite the came in early begin to install the windows ones they were done with the first window I was totally in shock current believe how perfect they did there job and how they clean after them self they finish installing all 7 windows by 4:00pm . I hope your business continue to grow cause your job quality is perfect thanks for your hard work and service.

Had a few windows replaced. Fast service. Fair price. Clean results. Install took only a day.read more

UPDATE: I want to clarify Newman's response because it's actually a good example of the issues…read moredescribed in my original review. Newman states that they completed "additional work and services at no cost," including stucco work. That is not what happened. I was told during the quoting process that the finish work would be taken care of. Instead, I ended up having to handle and pay for the stucco work and interior moulding myself. I also had to come up with a workaround for the bifold that Newman measured incorrectly. The opening was measured too low in relation to our kitchen countertop behind the sink. Because of that, water could potentially collect at the threshold and make its way back toward the cabinetry. We ended up having to add a granite piece behind the sink to cover and protect that area. That was a workaround we had to come up with because of the incorrect measurement, not additional work Newman did for us. So I'm not sure what "additional work and services" Newman is referring to. To my knowledge, Newman has not performed anything outside of the scope we paid them for. In fact, we've had to pay other people and come up with our own solutions to finish or correct items we were originally told Newman would handle. This is exactly why I mentioned the communication issues in my original review. We're told one thing, later told something different, and now their public response says they performed stucco work for us at no charge when Newman did not perform our stucco work at all. I'm happy to acknowledge anything Newman actually did outside of the scope at no cost, but I genuinely don't know what they are referring to. UPDATE 2: I think you're missing the entire point of my review. The issue isn't whether you can go back after the fact and explain why each individual problem technically wasn't Newman's responsibility. The issue is that we repeatedly relied on what YOUR team told us, only to be told something completely different later. Your sales rep and project manager told us you would handle the full bifold installation, including the necessary stucco chipping. We relied on that. Now you're calling it a courtesy outside the scope. Your sales rep told us the bifolds could be rushed. We relied on that. WinDor later told us there was no rush option. We raised concerns about the installation and were told things were "normal." We relied on your expertise. WinDor then came out, told us they were not normal, and corrected one of them. Your project manager inspected our prepared openings and took the final measurements. One of the bifolds was still measured incorrectly, and we had to modify our kitchen design and add granite behind the sink to work around that mistake. Now we have a bifold that is so difficult to open we practically have to kick it, and again we were initially told this was normal because of the ADA threshold. WinDor has now told us it should absolutely not operate that way and is investigating the installation. That is the pattern I'm talking about. At some point, you need to stop explaining why every individual issue wasn't really your fault and take ownership of the overall experience your customer has had. We hired Newman to be the experts. We shouldn't have to verify what your team tells us with the manufacturer, come up with our own solutions to measurement mistakes, or debate afterward whether something your employees told us would be handled was actually part of the job. I'm not expecting perfection. I'm expecting accountability when something goes wrong. That is what has been missing throughout this project.

I wanted to take the time to thank Sean for all of his work on our behalf. We had a complicated…read moreproject involving 32 windows, doors and a skylight. Sean promptly answered all of our questions and even did some research to find the product we wanted. We were very impressed with his professionalism and customer service. Tesla's prices were also very competitive. We know because we interviewed multiple vendors. Thanks much, and we will definitely use you if we have a similar project in the future.

Very helpful and accommodating. Respectful of our home while doing the job and willing to work on…read morethe price with us. We are very happy with the job and feeling warmer and quieter indoors now :)

Great window company with awesome service and great people. Always great an awesome experience here.read more

This gentleman who works for Hardy's almost crashed into my car with my 3 year old daughter this…read moremorning around 8:44 am . I was driving north and he decides to turn right into my lane . He narrowly missed hitting my car at the train tracks on orangethorpe and Richfield . Best part was his customer service he was stopping again in the lane and yelling . My daughter was crying . He should not be allowed to drive a company vehicle let alone work there .

We contacted Andes again to replace some interior doors on the bedrooms and bathroom. The doors are…read morebeautiful and sturdy. Three years ago they replaced our front door and fire door (garage) Great prices for the quality doors you get as well as the professional installation. They put on new door frames as well and cleaned up well when finished. Highly recommend.

My experience:…read more So i reached out via yelp to andres and was replied to pretty quick. He was able to visit the following day to get measurements / estimate price. He was nice and explained everything. Plus gave suggestions... I gave a downpayment of 10% for everything to proceed. They then ordered it. Rough estimate would be 3-4 weeks for the entire process. They have a physical store in norco which was being run by Andres' wife. After 3 weeks or so give or take... i got a message that they were ready to install. Well within the time frame.... They informed me when they were on the way. They probably took roughly 2.5 hours. Lucas, Andres' son was present. Nothing was rushed and i saw how they handled everything... They can reuse your old door handle... but in my case, i bought a new one... just because. The price: It's pretty fair. It isn't cheap but you get what you paid for. For the peace of mind... ill do it again. Since i got a door replacement, everything was included. From removing the old one , to clean up, trash, installing... and thankfully.... the door i got doesn't need any paint. So it's pretty good. Threshold was top notch. And it seems water / insects wont be able to pop in. Will i choose to work with them again? Probably yes... Once i opt for a screen door... maybe in a couple more months once it gets a little bit cooler.