Well I visited Manhattan Lighting recently and was in awe of the gorgeous selection of all items…read more I did not buy as of yet, and am a bit disturbed by reviews posted on this site! Here's my experience: I think their customer service sales associates need to be more knowledgeable of their products in the shop area and as well as in the showroom. Also when a sales associate is working with a customer who has sought out their assistance they should stay with that person from start to finish to attend to their wants and needs. The simply answer here is --- hire more qualified, well trained sales help since your inventory is beautiful in both light fixtures and furnishings. Your approach to serving the public is not up to par! You're store is much needed in the union county area as a brick and Mortar... why not do more to keep us coming back in to see, try, and feel your items!!!! Some of us don't like ordering on line!!!!! Please make corrections. Thank you

I'm disenchanted with this store. I purchased $700 worth of lighting fixtures here a year ago for…read moremy kitchen renovation. The manager is the nicest guy you will ever meet. All was well until the lighting units began to short out after less than a year. The sockets were burning out because the factory-supplied halogen bulbs get too hot. This is a design defect, I'm not blaming the store, although they denied knowing about any such problem with these units. When I ordered the needed replacement parts from Manhattan Lighting, the manager charged my credit card immediately, but did not tell me that he only places an order with this distributor once a month. So, weeks went by, and wondering what was going on, I called, and then the store manager admitted that my order was not submitted because he needed to accrue $12,000 worth of orders to get his desired price-break discount, and mine was only the first. Frustrated, I found an online supplier (Lumens.com), and did a "live chat". While putting me on hold for one minute, the associate phoned the manufacturer directly, then had the parts delivered to me within a week (for $32 each vs. $43 each that ML charged me). This is a perfect example of why internet shopping is putting brick-and-mortar stores out of business. Now that I no longer need them, my replacement parts finally arrived at Manhattan Lighting seven weeks after I ordered them. Lame, misleading customer service, and, for me, the price of an education.

I think this business may be closed. I called several times and the mail box was full. I went by,…read moreand the doors were locked. There were only a few dusty fixtures visible. I could be wrong, but I think they are closed.

These are the rudest bunch of people I've ever met. It's almost impossible to get their attention…read morein the store and when you do they have an attitude. One person even walked away from me mid sentence. They think they know what they are talking about but are just wrong. Save yourself the headache and go down the street to Home Depot.

We recently needed lighting fixtures for our new home and WeGotLites was recommended to us. We…read morestopped by on a Thursday night right before closing and were helped by Michael C. He was incredibly helpful with choosing products and did not rush us in making decisions. The customer service he provided was above and beyond as we had some shipping issues and Michael was on top of the tracking and make sure the light was shipped and received by us. Their assortment is extremely extensive and Michael was very knowledgeable in guiding us to lighting that suited our taste and needs. We are very pleased with the end results and would highly recommend Michael! Many thanks Michael for your help- you are th best!

I have a friend who ordered 4 lights from you and paid in full on March 3rd, he still hasn't…read morereceived the products. He was told at one time, his order is on B/O. When trying to call them about the order all they say it's going to ship. They are lying, he called the company and all the company can say that it's not on B/O. VERY POOR CUSTOMER SERVICE. DO NOT BUY FROM THEM YOU'LL NEVER GET YOUR FIXTURES. All they want is your money.

What a nightmare! We ordered 2 dressers from them to match our acorn colored bed frame and…read morenightstands. When it arrived 6 weeks later we noticed the color had a reddish tint to it which didn't match at all and we could see on the box that it was clearly labeled "chestnut". For those who don't know the difference, acorn and chestnut are a vastly different shade of brown. Acorn = light neutral brown while Chestnut = darker reddish brown. We emailed them about this because we wanted to return the dresser and they insisted that it was the same color they showed online just at a different light angle.. We have side by side photos and you can CLEARLY tell they are vastly different. They then said we'd have to pay $808 to ship it back + $192 in restocking fees OR they could take 10% off the order.. We paid $1,800 for both dressers. We have submitted a chargeback and they are currently disputing it saying that they simply "renamed" the color variation which is a flat out lie. They don't even make any of this stuff. They are drop shippers meaning they post pictures and have the real manufacturers send them from their own website. Stay away from these guys. At least on other stores they have a respectable return policy. These people have absolutely horrible customer service.

I am currently at 3 weeks post original "white glove" delivery and the dining set I ordered is…read morestill in pieces in my dining room and I still don't have 2 of the 6 chairs I ordered due the then having large gouges in them upon delivery. The 4 of the 6 total chairs in my possession are wobbly and they've now determined that they are defective and are offering a 15% discount OR they'll send me the parts IF I tell them what parts I need!!?? This is AFTER they sent out a claims repair company called Schatzman yesterday. I've talked to and emailed their claims and customer service department nearly daily since the original delivery date of 4/27. It's been a runaround and I was told that a manager would call me but I haven't received a call; just continue to hear from different people in their "claims" department. They barely speak English on the phone and they tell you different things than the claims people in email. I just can't believe now they are asking me what parts I need. I also had to keep reiterating what equipment I have and what went wrong. I have so many emails and have made so many calls. I just told them I'm opting to return the set and to have a manager call me tomorrow. I'm sure they'll try to charge me but I'm going to call my credit card company. I have all of the emails, videos, etc. Unbelievable experience! See my images of the latest email from them to see how ridiculous this company is! I tried to upload a video to show the wobbling but it won't let me upload the video. Happy to share it if someone wants to see it.

Avoid! I returned a $283.20 lamp and they charged a $141.60 restocking fee claiming it was in…read more"unoriginal packaging." The problem: they themselves instructed me to return it using any box I had and never warned about a restocking fee. Applying a 50% fee after giving those instructions is deceptive. Sellers like this should not be allowed selling on Amazon.

This seller must be out of business - order through Amazon on June 25th with delivery in 3 days…read more July 5th and haven't received the order - they created a FedEx shipping label on JUNE 26th (based on the FedEx website - and haven't done anything). This seems the standard practice for is for them to list 3 to 6 items available and never ship the product. This way they can keep selling and never have to deliver the product.

Mike came to quote me for adding a Tesla charger etc to my garage. Very rude from the get-go. I was…read morepeppered with questions, but he didn't seem to listen to the answers, came across as arrogant, and interrupted constantly. Worst of all though was that he didn't seem to have a full grasp of the relevant electrical code, despite supposedly himself being an inspector, and clearly hadn't read the Tesla charger installation manual (see attached picture). He said he would install #6 romex wire (no conduit) as he has done in many other installations. But romex wire is only rated for a 60°C temperatures (not 90°C like say THWN-2 wire). The tesla installation manual on page 5 states "If installing for maximum power, use minimum 6 AWG, 90° C-rated copper wire for conductors. NOTE: Upsize conductors if necessary" https://www.tesla.com/sites/default/files/support/charging/Gen3_WallConnector_Installation_Manual.pdf Supposedly Mike has gone through Tesla's training for installing the wall charger. I guess he wasn't listening in that class. When I pointed out the minimum #6 wire specification from the Tesla manual, he stormed off and left boiling with rage. For those that are interested, the following thread explains why #6 romex is not code compliant for a 48A continuous load like a Tesla Charger: https://forums.mikeholt.com/threads/tesla-charging-station.2561702/post-2709508 Anyone who has had the misfortune of having their tesla charger installed by mike using #6 romex would need to reduce their breaker size to 50A and set their Tesla charger to a lower 40A max charging rate to not exceed the ampacity of the #6 romex. ------- Update following Mike's reply: NEC 240.4b is irrelevant and raising this as a justification for ignoring the instructions in the Tesla Wall Charger installation manual just further highlights Mike's lack of understanding and willingness to accept and correct his mistake. 240.4b relates to the breakers (OCPD). The issue here is not the breakers, it's whether the wire connected to the breakers is rated to pass a CONTINUOUS current of 48 amps (the max charging rate of the Tesla charger). NEC 210.19 Conductors-Minimum Ampacity and Size is key here and says: "The conductor ampacity may require other correction or adjustment factors applicable to the conductor installation. a.Where a branch circuit supplies *continuous* loads or any combination of continuous and noncontinuous loads, the minimum branch-circuit conductor size shall have an allowable ampacity not less than the noncontinuous load plus *125% of the continuous load*." Perhaps Mike does not realize that a Tesla charger is treated in code as a continuous load and therefore requires a 125% adjustment factor in the current? If the continuous load is 48A, then 125% of the continuous load is 60A. By Mike's own admission below, #6 Romex is only rated for 55A, not 60A, so it's too low of a specification. Putting a 55A capable wire on a 60A breaker, doesn't magically make the wire able to handle more continuous current. Sure you can save a few bucks by installing #6 Romex instead of #6 THWN within conduit, or even #4 Romex, but doesn't meet the requirements of Tesla and it doesn't meet code. Here's NEC 210.19 for anyone interested https://www.productinfo.schneider-electric.com/na-std-ref/5c0fee4b347bdf0001de4d55/Conductor%20Ampacity%20Tables/English/Data%20Bulletin%20-%20Conductor%20Ampacity%20Tables%20(bookmap)_0000264293.ditamap/$/NEC210.19ConductorsMinimumAmpacityA-F20BBAC1

Rafael and Steve were courteous, professional and knowledgeable. Excellent work. On time and neat…read more Definitely recommend for big jobs and small.

What happens when the wife panics and you have to get something fixed, I called the person who I…read moreused n the past, he was on vacation. So I called Dave, he said he would be down to my house and he showed up on time, diagnosed the problem quickly, as well as fixing several other issues and came back to repair the issue on time at a reasonable price. When he returned to do the repair, he brought a young man with him who was so very polite and respectful I now have a new electrician. They came, they were as neat as possible, tarps and they took their shoes off before the stepped in my house, that is respectful. So my recommendation is in short use them, trust them and you won't be sorry. Thank you David, and I am sorry I don't remember you protégé name, but both were great!

I worked with Dave on installing EV charger, replacing floodlights, and installing new floodlights…read more Dave was very responsive to all my messages and requests. He even helped submit permit request to the town. His work was clean, quick, and high quality. After the job, he even extended the help to provide me a sample LED retrofit kit so that I can do light replacing myself. Dave put customer's satisfaction at first, and his price is very fare. I'll work with Dave for any future electric work.