I have an upcoming wedding in Early June. I came in with my wedding dress hoping that it can be…read moredone before the wedding. I went in a few times to get the right measurements and so far it's going pretty well. The price is pricey, but I know it's going to be worth it and of course adding all of the extra cost. I would definitely recommend this place. Quality is perfect to my liking.

Excellent service! I exclusively get my alterations done here. She has done all of my bridesmaid…read moredresses, prom dresses and wedding dress. I even referred a friend to her after her wedding dress was ruined at a different alterations place. Luckily they were able to reverse it and save the dress! Highly recommend

Would NOT recommend! There is a new owner. The former owner/seamstress was fantastic to work with…read more This one is not! Poor-quality work. They said they would make it right by reimbursing the bridesmaid dresses that were ruined, and then they went back on their word. They do not have integrity! Save yourself a lot of time, heartache, and frustration by going elsewhere.

I came here based on a friend's recommendation, as she has been going here for years and always had…read moregreat experiences. I was hoping for the same, but unfortunately, this was my first and last visit. I brought in a custom performance outfit that includes detailed beadwork, structured fabrics, and multiple components something that can be challenging to alter if you're not familiar with how these garments are constructed. I explained what I needed adjusted for my daughter's outfit. When the owner suggested folding and sewing over the shoulder area due to the lack of a seam, I felt hesitant but continued to listen as she pinned adjustments using safety pins. After thinking it through, I decided to hold off and possibly return on a later day. When I communicated that, the owner responded, "why did you waste my time?" I was caught off guard, as that was never my intention. I apologized, but her demeanor quickly changed and became unprofessional. I understand that time is valuable, but as a customer especially when dealing with a delicate, custom piece I believe it's reasonable to ask questions or change my mind. At that point, I didn't feel comfortable leaving my daughter's outfit there or moving forward with the service. Even as I helped remove the pins and apologized again, my outfit was dropped onto the floor on top of my bag, and I was once again told I had wasted her time before she walked away. Additionally, I was only given an estimate, with the final price to be determined later, which added to my hesitation. I truly wanted to find a place closer to home, but this experience made that difficult. I hope this feedback encourages a more understanding and professional approach with future customers.

So pleasant, helpful, reasonable. Salvaged three jackets by replacing zippers. They did a very high…read morequality job and did it in a timely fashion.

Heather was recommended to me by my bridal salon. So I felt very confident in choosing her. She did…read morean amazing job on my dress! It fit perfectly. We had to add a couple appointments in because I gained some weight, and she had to let the dress back out again. I was a bit worried, but she assured me it'd all be okay. And it was! She is so friendly and easy to talk to. She's super professional, and you can tell she really knows what she's doing. Her appointments are quick and efficient. And her studio space is so beautiful! She also walked two of my bridesmaids through how to fluff and bustle the dress. I think them having that practice round was essential. Because I had a strapless dress with only a few inches of fabric holding it up, I was a little nervous about the little hook in the back ripping off. She had reinforced it, but I was still slightly worried about it. That sucker stayed put all night! And even though my dress got stepped on a couple times, it didn't appear that any of the bustle points popped off. All the pictures turned out great, and the dress fit like a glove. I highly recommend Heather. You won't be disappointed!

BEST TAILOR EVER!…read more Professional, Punctual, and Hospitable...I honestly can't say enough good things about Taryn and her family. She quickly understands your needs and goes above and beyond her duty to take care of them. I had a shirt that barely fit, and I needed it to be altered within days of an event. She did an amazing job, the shirt fit great and I was able to wear it. The customer service and professional services that Taryn delivers are hard to find in any industry. I strongly recommend Taryn!

I did not have anything tailored by Taryn, but I did call for an estimate. This review is not a…read morereflection of the quality of tailoring, but the quality of service. Taryn was very short, unprofessional, and unhelpful over the phone. I have never had anything professionally tailored before, so this was a new experience for me and I have no frame of reference. While describing the alterations I was looking for, she was distracted, cursed under her breath, and said something about a dog(?). She asked when I would need it by, and--okay, I recognize that I was asking too much by needing it in less than a week, but it's something relatively simple that I was considering doing myself (which I will clearly be doing now) and she didn't even let me get out an apology before hanging up. I know it's an additional ask, but I would've really appreciated a rough estimate for the service regardless, and especially an explanation of how much time services like this tend to take, so I could know for the future. I have another garment I was hoping to have tailored for a later event, but given this experience, I will certainly be looking elsewhere for that service.

But is friendly and provides quick high quality service. She has altered many different things for…read moreus from suits to jeans and we have always been very happy with the results.

Fast, friendly service! I walked in with several pieces of clothing to be stitched and strings…read morestrung around the waist. And she took care of the strings while I watched right away, and my sewing was done the next day! Very very reasonable! I wish I would have known about this wonderful shop years ago!

Reyna is very talented and a wonderful woman to work with. Reyna is the only one I would go to for…read moremy alteration needs.

Very prompt and professional, altered my dress perfectly. I know I will use them again.read more

Norma is fast and friendly and defintely worth stopping in if you need a fast repair or alteration…read more I've used her several times in the past and the last time I needed a button repaired on my work pants she did it in 5mins and didn't charge a dime. "To come back next time." She said. And I absolutely will. And so should you.

If you don't mind the language barrier and poor customer service this is a good place to get…read moreclothes altered at a reasonable price. The shop actually moved two houses down from its original location- white house with the main entrance and parking in the back (alley). It's pretty easy to find. There's a huge sign upfront on a busy street. Norma did a good job altering the dress I brought; however, I had a hard time communicating with her. She came across a bit rude due to the language barrier. She just had a different way of explaining things. Also, make sure to not hand her a mileage (earning) credit card, she will not accept it- she said she pays extra to get those types of cards processed. Also, you will have to call in to check when you can pick up your clothes. She does not make calls to remind her clients nor let them know when their clothes are ready. Norma has the skills but lacks major customer service.

I'm very pleased with my experience at John's Tailors for some minor alterations to a bridesmaid…read moredress. The team was quick and thorough. They needed to remeasure a few days after I dropped off the dress because they felt their initial measurements were a little off. I'm glad they did because they made a few adjustments. The end result was perfect! You don't need an appointment, which is nice. I only waited about 5 minutes after walking in for my initial visit. The staff are friendly, attentive, and very professional. The space is clean and organized. The parking lot is pretty busy, so don't expect to get a spot right by the door.

John's Tailors has that much appreciated lost customer service that is hard to find these days! I…read moreappreciate the pen and paper invoices, the family ran business, transparency on pricing and kindness displayed by both employees. I dropped off a few one piece items that had basic wear and tear and the staff was clear on the timeline and also asked for what my timeline was. In addition to the normal hemming and tailoring, the shop also offers up a nice selection of suits and custom suites that can be measured and ordered in house. This is a solid business that I recommend to all. I will be returning!