The rudeness and unprofessionalism from this business absolutely ridiculous. Someone just trying to…read morefigure out what's going on and get some help. Rude, rude rude.

Very friendly and fast. I appreciate being able to walk into a business that is clean and…read moreprofessional knowing I can trust them with my important items. Thank you for the great service!

Picked up my coat tonight. There was crud on the front and caked on fuzz all over. Spots that I…read morerequested be cleaned are still there, as if nothing was done. Showed them my coat, they then, at first said they wouldn't keep the belt, then after I said that it was part of the whole reason I brought coat in for cleaning, they then charged extra. Belt is still filthy. Cool. Update: Lisa reached out to me and offered a credit in the account and apologized. I'm leaving the country for a little while but will take coat back for a second chance when we return and update further. Appreciate the prompt response.

I brought my laundry here for wash dry and fold services. Upon return many of my items were…read moremissing. I tried to speak with someone and no one has returned my call or addresses the issue.

Lisa, Kaitlyn, Nick, and Trish are outstanding professionals! They really care! Thanks so much!!!!read more

I had a few blazers that needed dry cleaning and I was a bit hesitant to send them out since…read morethey're new. I took them to Tide Cleaners since it was the closest dry cleaning establishment and wasn't disappointed. Their drive up lane is convenient and they greeted me as soon as I pulled up. The drop off was quick and they gave me a claim slip but I didn't have to use it. I dropped my things off on a Saturday afternoon and the dry cleaning was ready by Tuesday afternoon, which did seem a bit slow to me. When I picked the clothes up, they looked great - clean and wrinkle free. The cost was $12 per blazer which seemed a bit on the expensive side, but I'm just glad to have my clothes clean and safe. I will be using them in the future!

It's difficult to find a convenient wash and fold cleaners in downtown Minneapolis and with a 24…read morehour turn around. This is THE place. Great location and great service. I'll be back!

We needed some clothes laundered when we were in Mineapolis.. Looking on Yelp, we found a Pilgrim…read morestore. We did have to signup for an account. We gave them the laundry at 7 the morning and it was done by 1:00 PM.

Had several items dry cleaned here including business clothes, down comforters, and dresses. They…read morehave been great and very happy with my visits there.

Just picked up a winter coat/parka. There's a slim furry thing that's zipped onto the coat (didn't…read moreeven realize it was there), which they unzipped and dry cleaned separately, so of course they charged me for 2 items. They said they removed it because they "didn't want to lose it"?!? It's attached by a thick zipper! Boo! So it was almost twice as much as quoted when I dropped it off. Bad business practice; I don't recommend!

They used to be pretty good, but their quality and service has gone down in recent years. Although…read moreI appreciate that they are now 'green', they are not able to get stains out, and, worse, don't seem to care. Most recently I had them re-clean a sweater that had food stains that seemed untouched by the first cleaning. In place of the yellow food stains, the sweater came back with hard grey stains, and *additional* grey stains. I will no longer be using these cleaners.

I will not go here again! I brought my daughter UGG boots to be cleaned. The boots were camel…read more(light brown) when I brought them in. When I went to pick them up, they were stained with a chocolate brown substance. I asked the clerk what happen to he boots and even showed her a picture of how the boots should look. She replied, "you have to ask the owners whats wrong. He is here Monday- Friday; not on the weekend." Oh and a rag was left inside one of the boots. If a company does not know how to clean UGGS, they should not advertise that they know how.

Several times i have dropped 5-6 shirts with clear laundry (cold wash) instructions and the…read moreattendant has decided to tag a shirt dry cleaning instead. This has happened when identical shirts are in the same order to laundry. I have pointed it out twice and asked for cold wash which is less than half the dry cleaning cost. Today i pointed it out again alter paying another 15$ for one shirt that should be 5. Check your order carefully and look at specific pricing each time.... So strange as its really poor customer service and no help to remedy the problem even though fault was admitted

For months I was wondering where I would alter my wedding dress. I had recently moved back in the…read moreTwin Cities so I wasn't super familiar with tailors in the area and each recommendation was either out of my price range or required booking months in advance. I was especially nervous because I had gone out of state to purchase my gown, so I wanted to make sure it was taken care of. I had used Shanti in the past to tailor my bridesmaid dresses, so thought to go to her again. She did such a fantastic job. She is a pro and knew exactly what to do with the bustle and where to take in material. I so appreciate her attention to detail and how quickly she worked. I'd recommend her to ANY bride!!!

The place was really bright and clean! I went late at night and felt very safe. Would consider…read moregoing for future needs.

I tried calling a few times before going my first time during the day, but no one answered. No one…read moreavailable to help when I arrived at 7p weekday. Racism alive here as ai asked another person so for help. They acted like I was invisible accept a slight glance my way. I'm a white 51 year old woman simply who asked for help of a young dark man. Being friendly didn't matter. The app didn't work, so now I have $10 on the app I may use someday at another location. The machine did not disperse the soap into my laundry. Some Asian women were very helpful and I saved another Asian woman who was about to use the machine I did after I was done. I offered my concern. I filled out card to have them be aware of machine concern. We'll see if they check the box the box to put cards in. If so, I will have another $10 on the app that I hope will work somewhere someday. I only went their to use a large commercial washer for my mattress topper. I believe the washer would have done an amazing job if it dispensed my soap. Very clean location! They need to replace paper towels at the sink!