This shop is a hole in the wall that is a true gem, like many of the fellow reviewers have noted…read more You probably wouldn't ever notice this location unless looking for it specifically. I came here in the height of prom season to get a bridesmaids dress altered, and it was done very quickly and at a great price. The quality is top notch and the service team is friendly. Tara will call when the alterations are complete. I highly recommend this place for any folks who are looking to get stuff altered at a great price with excellent quality!

Tara was SUPER fast with my alterations and was incredibly helpful and kind with helping me decide…read morehow to make my dress perfect. I am thrilled with the results and her speed and accuracy. I will definitely be back!

Deb was fantastic! Very responsive, and timely. I had her do the alterations for my wedding dress,…read morewhich included shortening the overall length, taking in the bust, and adding the bustle. She explained the process and what she planned to do, and consulted me on what the bustle design should look like. We settled on a 7 point bustle for my all lace mermaid gown and I couldn't be happier! Highly recommend her for any tailoring needs!!!

Deb is awesome! She is so kind, thoughtful and funny. Her work is out of this world. She altered my…read morewedding dress and created an amazing bustle for my dress. She finished my dress in record time. I will definitely be coming to Deb for any future alteration needs.

Amazing and wonderful and kind tailor! They do a wonderful job from alterations to make clothing…read morefit properly to fixing a zipper jam. I embarrassingly jammed my zipper on my jacket which I couldn't get unjammed and I thought it was hopeless, so I brought it here...and the lady I didn't get her name unjammed it in a jiffy...free of charge. Wow! Now that's customer service. Thank you, thank you, thank you!

This was my first time coming to Stitch It and will be the last. I had an okay experience, but no…read morewhere near a good experience. Experience: I have never had any of my clothes altered before so I didn't really know what to expect. We walked in and no one came to help us at first. We waited a few minutes and a lady came from the back. She was not friendly and not talkative. Whenever she would talk she would whisper and I couldn't hear her at all. I got up and the measurement table and I wasn't directed at all and I didn't know what to do. She put pins around my ankle and said "okay". That was it and I asked if I could get them brought in as well and she sighed. I got two pairs of pants brought up and in, payed for them and then left. A week later I got there and the same thing happened; no one came out and we had to wait. A different lady came out and gave me my pants. I tried them on and one was okay, but not brought in enough and the other was terrible. I asked why this one was altered from the ankle to the knee but not from the thigh to the waist. They said they couldn't do that on that pair of pants but now that pair of pants is ruined. I left and won't come back. Store: The store is small and inside Ridgedale Center. It is in a convenient place. They have 2 changing rooms and that about it. It is not great looking but it was clean. Customer Service: The customer service here was bad. Both employees we talked to were quiet, non informational, and just plain unhelpful. They didn't help explain the procedure, explain anything they were going to do, and were unhelpful when the product came back poorly. Overall I would say to go somewhere else to get your pants brought in or anything of that nature. I can't say for anything else they do but I myself had a horrible experience.

I have gone there for years. They are superb and highly reliable. Always friendly and responsive…read moreand the clothes come back well cared for.

If I could have left "0" stars, I would have. Picked up my raincoat and a quick glance through the…read morebag showed all seemed fine. No one at the store (#8) said ANYTHING about any issues. I take it out today only to find that you not only knocked off a button but there is a giant SLASH through the fabric on the bottom of the coat. WTF?! NOTHING noted on the plastic bag telling me of these issues and you had the AUDACITY to charge me $24.00! So now this coat is garbage! We are sooo done with @PilgramDryCleaners . There were other incidents over the years and we gave you a second chance but NEVER again. You do not deserve our business nor will you get it.

Had an amazing experience here! I got a vintage dress tailored for a formal wedding. The dress was…read morevintage silk, and the owner was so helpful in finding alterations that improved the fit and made sense for keeping the integrity of the garment. The service and quality were amazing - and I can't believe how little I paid! I had two fittings with him and paid under $50 for the alterations to a three-layered silk dress. We sacrificed none of the movement or style but enhanced the fit! And his space is clean and the dressing rooms are big, which is nice.

Every time I come here I have a great experience! I have not gotten tailoring done just mending…read moreitems, and each time they are done quickly and very well done overall. The owner is very friendly as well and I am happy to have them nearby when things come up! Parking can be a little difficult with all the other businesses in the area but it's not too bad. Highly recommend to everyone!!

I brought in a Spier and Mackey red label suit after following a recommendation from the menswear…read moreguy online, the tailor here did great work altering the suit so it fit my body a lot better. They were very polite and professional. The prices seemed reasonable, and I wasn't in a rush so no idea about timing. I'll be back again for sure.

Went here for two bridesmaid dresses this year in a pinch, they did a great job and were very fast…read more Got both dressed back in ONE week! The owner was very nice and made hopeful recommendations to make my dresses fit like a glove. Highly recommend! Also, they have parking so you don't have to worry about that when driving over (low key so important).

I had a rush job I needed for my engagement photos and they were able to do the work in only 2…read morebusiness days for a 25$ rush fee! I was so impressed with the quality of the work and the customer service I received. Would strongly recommend to anyone who wants efficient and excellent alterations.

I needed custom tailoring for a luxury evening gown on short notice for an out-of-town wedding…read more They did a phenomenal job. The gown was a perfect fit and looked wonderful. The workmanship was incredible.

Excellent source for sewing machine supplies. I also took a personal, one hour class ($50) on how…read moreto use a new machine... very helpful!

The staff is very knowledgeable and friendly. They have competitive pricing. I highly recommend.read more