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Custom Sewing by Heather

4.7 (15 reviews)

Services - Custom Sewing by Heather

Clothing alterations

Clothing mending and repair

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Review Highlights - Custom Sewing by Heather

I love her new studio space, which was custom-built for her work and is very comfortable.

Mentioned in 2 reviews

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Sandy's Sewing Den

Sandy's Sewing Den

(12 reviews)

$

I came here based on a friend's recommendation, as she has been going here for years and always had…read moregreat experiences. I was hoping for the same, but unfortunately, this was my first and last visit. I brought in a custom performance outfit that includes detailed beadwork, structured fabrics, and multiple components something that can be challenging to alter if you're not familiar with how these garments are constructed. I explained what I needed adjusted for my daughter's outfit. When the owner suggested folding and sewing over the shoulder area due to the lack of a seam, I felt hesitant but continued to listen as she pinned adjustments using safety pins. After thinking it through, I decided to hold off and possibly return on a later day. When I communicated that, the owner responded, "why did you waste my time?" I was caught off guard, as that was never my intention. I apologized, but her demeanor quickly changed and became unprofessional. I understand that time is valuable, but as a customer especially when dealing with a delicate, custom piece I believe it's reasonable to ask questions or change my mind. At that point, I didn't feel comfortable leaving my daughter's outfit there or moving forward with the service. Even as I helped remove the pins and apologized again, my outfit was dropped onto the floor on top of my bag, and I was once again told I had wasted her time before she walked away. Additionally, I was only given an estimate, with the final price to be determined later, which added to my hesitation. I truly wanted to find a place closer to home, but this experience made that difficult. I hope this feedback encourages a more understanding and professional approach with future customers.

I am so disappointed. I believed online reviews and took my coat there to have the sleeves…read moreshortened a few inches. The cost was steep. $50! But I thought a seamstress who had the nerve to charge such a high price must have the ability and confidence to do a great job. Turns out that was incorrect, despite her assurance that she would. The sleeves pucker. They're uneven. Sloppy. Very ugly. The employee was blase, as if this happens all the time. She told me to leave the coat so it could be fixed. But no, any seamstress who thought this mess was OK to begin with cannot be trusted to "fix" the damage she already did to this never before worn coat. Beware this business. No wonder they want payment in advance.

Custom Sewing by Heather - sewingalterations - Updated May 2026

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