I would give more than 5 stars. I would highly recommend Sara Rankin,OD she's so thoughtful and kind. My appointment during my appointment had some specific concerns and she really focused in and gave me quality options and follow up. I feel so lucky that I got her as my optometrist! :) read more

No place else on the East Coast, unless you're talking about New York City, that you get the styles that this place has to offer. We got three pairs of glasses from these people. Every time I wear one of them, I get compliments for their uniqueness. read more

The easiest time I've ever had getting new glasses. Great service from optician Ireland and manager Speed. read more

Very professional, great service, everyone here is super helpful and friendly! Melissa went above and beyond to assist me, I would definitely recommend this place and thanks again to Melissa for being so attentive and kind! read more

caught an elbow in the pit last night and my glasses were mangled. brought them in to custom eyes and Melissa made all of the adjustments and fixed em up like they're brand new. friendly and great customer service. thanks! read more

I had a great experience at CustomEyes! I have to wear glasses more regularly so I was prepared to invest a bit more in the frames. If you're concerned about cost I would recommend doing your research I liked all of the funky + classic options that were available and I was pleasantly surprised when I got the last pair in stock of my chosen frames. I only had to wait a few days for my glasses, and they look FAB Hunter was so helpful guiding me through the try on process with honest opinions about how the frames looked (+ good conversation to boot)! 10/10, will be returning for regular eye exams. read more

Dr. Sarah Morris is amazing with kids. She was even great with my nosy 4 year old who wasn't being examined. =) Highly recommend this place! read more

Worked with a newer woman at the store who barely went over the details and policies of buying here - she did not mention that there is a policy of NO REFUNDS. Which is horrible because after multiple weeks and an additional adjustment on my glasses from someone else in the store since she didn't know what she was doing, I'm still getting headaches and am unable to read. Definitely not worth it for the price, and I will likely never come back here again. read more

They were very helpful and took care of me immediately, even though the store was a bit busy. Very friendly, very professional.

Pretty good place to get glasses. The frames are all very cute and very expensive. With good insurance, we paid $450+ out of pocket for some new specs. There are some lesser priced options, but you'll have to dig around, and with their smallish selection, it's a bit hard. I think they are a good quality, and my husband wears them every waking minute, so it's an important investment. I use Zenni Optical for $15 frames/lenses because I only wear glasses for driving. The optician was knowledgable and friendly. If I decide to get some contacts for concerts or museum outings, I'll probably just use my old prescription and order from Canada, but I am notoriously frugal. If you have the money and want the latest trends/good quality design, definitely make an online appt here. read more

CustomEyes Logan Square - Eyewear & Opticians Near Me - Chicago, Illinois

I came here for an eye exam and to shop around for frames-- always a pleasant experience with a great selection, and a sufficient number of both professionalesque as well as artsy frames, but nothing terribly run-of-the mill and not a whole lot of crazy high-end stuff. Seems the going rate for frames is outrageously expensive in general, but your options if you don't want to buy on a direct-from-China website are pretty limited, and the customer service here is pretty awesome. Marissa has a lot of good stuff to say and knows her product lines very well. read more

I'm writing a slightly different type of recommendation than most of the others - and I hope that it's well received by the business, because it's certainly well intended. I bought glasses online last year from Warby Parker and during the time that my one year old grew into a two year old, they've certainly seen some rough service. Barely fitting my face anymore, I slunk into Contacts and Specs during naptime today and was warmly greeted and had my bent glasses expertly fitted. There was a $20 fee, which the owner provided me with all the documentation and instructions for having Warby Parker reimburse. I look forward to shopping at Contacts and Specs next time I'm looking for new frames, and will be recommending their fitting service to other bedraggled souls who didn't opt to buy local - at least we can support local (cool) businesses in this kinda sideways way. Update: It turns out that Warby Parker only reimburses for 30 days after the purchase, but I hadn't told the owner when I bought my glasses (and I was going to pay reimbursement or not) and the service and fit were excellent. read more

I had a very good experience here. Two years of medical school has not been kind to my vision, and I needed an update. (Apparently studying all day every day isn't great for the eyeballs, whaddayaknow.) The optometrist did a great job updating my prescription. She was very friendly. The receptionist was also sweet and helpful (and a fellow manicure-phile :). The best part is that I can once again see past my own hands, so obviously a plus. I am giving 4 stars instead of 5 because of the cost of the exam. It's...pricey. Like almost 50% more than what I used to pay Manhattan. I didn't see any prices on the website (other than $700 frames which, ok, probably should have been a clue.) I will probably go back next year if I need another update, but hopefully my eyeballs will resist the urge to become small footballs for just a little longer. read more

I broke my glasses and tried to go to the place I got them, but that place was gone. The eye place in its place/the same space told me they couldn't fix them (and in order to have new frames covered by insurance, I'd need to take an eye exam, I understand, that seems standard), so I decided to get a second opinion. So, I called Custom Eyes and when I said I had broken my glasses, Manager Jonathan sympathetically said, "Ohhh." It was so sweet. I came in the next day and a part was missing from my glasses, so Manager Jonathan Perez looked in his box of odds and ends and that part was not in their box - he then found a beautiful pair of glasses in his box that fit my lenses and JUST GAVE THEM TO ME! He would not take any money!!! I gave him a tip and told him I'll be back for any eye needs I might have and that I'd write a review and recommend them! I can't recommend them enough. Jonathan was so kind and went wayyyy above and beyond. He was also wearing very cool glasses, with these yellow highlights. I have never had anything like this happen to me before!!! read more

This place was great! First time in my life I actually enjoyed my annual eye exam. Everyone was so professional and friendly. Definitely would recommend! read more

I met him again sand he was great. Take back my review. Must have had a bad day. Helped me pic out a great pair of sunglasses read more

What a pleasant surprise that I stumbled into this place on a whim while walking home from the train! Browsing through their selection, I was thoroughly impressed with the eclectic new and vintage frames. After being shown their spread of vintage $80 frames by Marissa, I quickly found a clear pair with blue accents. She looked into my insurance coverage, offered their frame options, and finalized my purchase with the utmost professionalism and customer service. After visiting many other places to find the perfect frames, I'm thrilled to have found them right in my neighborhood. Great business, definitely check them out. read more

Great customer service. Walked right in and Neftali helped me right away! Fixed a pair of my vintage glasses. I am a happy camper! Thank you! read more

Cool store with great service, I walked in and was instantly greeted. They have lots of unique glasses and sunglasses, I ended up getting an awesome pair of Matte RayBans! They also do repairs on glasses and have an optometrist for eye exams so that's a plus as well.. I will definitely be back to support a local neighborhood business!! read more

After wearing the glasses for a few days, I'm ready to write my review. I've been looking around for a store that knows how to work with a high prescription and was very happy when I went into contacts and specs. The optician was able to answer all my questions and even offered a few tips on what to get that I never even knew existed. I came in here a couple times before finally deciding on my pair and she was friendly and knowledgeable every time. It's refreshing to go into a store where someone knows the right balance of not hounding its customers, but sensing when you need assistance and genuinely being happy to help. I'm incredibly happy with the services and glasses I received and have never had a pair of such quality lenses! They got it perfect the first time around. I'll definitely be coming back here the next time I need a new pair. read more

Love Contacts and Specs. Marissa is always a pleasure to talk to - she even held a pair of sunglasses for a whole month that I had been meaning to pick up that got shipped in from the manufacturer. To be honest I was surprised they were still there - but they were! Highly recommend supporting this place! read more

This place in wonderful. Marissa and the doctor I saw were both very professional and fun. The selection of frames is great! The decor and overall vibe of the store is awesome. I love the Salt frames that Marissa had suggested for me! Thanks Contacts and Specs (: read more

Dr. Patel was absolutely amazing. Professional, kind, made the whole experience easy. I had to go to work afterwards so we rescheduled the last step of the exam (that leaves your eye sight a little blurry) for later on in the month. Receptionist was on point. I used a yelp coupon for the first time, for half of the regular price ($49) and you get a complete eye exam!! You can take your prescription and choose where you buy your lenses (although they also have a large selection of really sweet frames!) so all in all this place was perfect! read more

So, after wearing the same glasses for well over a decade, I decided it was time for a change. While on one of my weekend walks with my son, I stumbled upon this store. During a weekday, I stopped by just to look at some glasses. Marissa helped me. She noted the current pair I was wearing, then offered suggestions. In about an half hour, I selected a great pair of glasses. These new glasses are different and striking for me. I'm finally up in the style of eyeglasses thanks to Marissa's help. After going through the fitting process, I waited for my glasses. In about a week, I got a call that they were ready. Once I got them, I remembered why I fell for this pair. They look great. They're my style. Perfect, really. There was a tiny error in my paperwork. A couple days later, I got an updated receipt. I really like this store. Such great service, great glasses, overall awesome. Glad I took a chance on a small, local shop for my new glasses. read more

LOVE that we have a new place to get glasses and contacts in Logan Square!! I have issues finding the right glasses because I have a wide face and most glasses fit too tight. But Marissa was sooooooo helpful and picked out frames based on my facial features. I am extremely happy with my Bevel frames!! Everyone is super friendly too :-) read more

I loved the service here! I wanted a new pair of glasses to replace my old ones that my toddler broke and I walked out with an awesome pair of glasses that really matched my style. Marisa was very professional and knowledgeable in helping me select glasses that fit my face shape and style. I am so happy with my purchase and I often get compliments on my glasses, so I know I made the right choice! read more

Marisa is really great! She helped fix an old pair of glasses. Thanks to her I got to keep the frames & now they are as good as new. Super friendly. Very professional. Highly recommended. read more

I needed some contacts quickly before going out of town. Both offices provided me with information and made sure I had contacts in time. Big thanks to Julio for his help read more

Marisa is AWESOME. Whenever I come in she gives me great recommendations and tries to push me out of my usual boring comfort zone and everyone loves the new frame. Never going anywhere else. read more

I work in the neighborhood, and like many people find style and fashion a bit overwhelming. I was really happy with my encounter with Marissa a few weeks back when we first met, so I decided to check out their sunglasses selection. First off we all love the 3 for $20 sunglass booths, but face it we are buying complete crap which usually falls apart in the bag before you get home. The selection here is top quality and varies in price (I did drool over a $525 pair of eyeglasses) However many items are very reasonable. I left with a really incredible, unique pair of Ray Bans as well as a pretty big smile. Go to Specs! read more