Excellent and answered all questions thoroughly! I will return. Office staff were excellent and attentive to detail.

I always enjoy seeing Curt Nguyen Optometry & his awesome staff! I need to get a yearly exam as I wear contacts. I think it's been over 10 years now. Always professional, thorough, very accomadating; they genuinely care about the patient! Highly Recommended! read more

Worst customer service, not able to find the date and year when my last visit was done. And gave a wrong information for other patient of my family. if they are not able to find an answer put you on hold and never respond. read more

When I called to make an appointment and mentioned that I needed reading glassee, the receptionist told me I would receive a prescription for reading glasses and my regular transitional glasses, which I expressed appreciation for. But when I got into the Dr's chair, he suggested that I would only receive a prescription for reading glasses and I could come back later for the regular glasses. Then he asked if that would be fine. I mean what could I say? I'm on the operating table. I'm at the Dr's mercy. Do I want to agree with the Dr who is going to start performing medical work on my body or disagree? You really had me, Doc. Clever. The old bait and switch and sit me down in your patient chair for a little discussion about a change to the plan that was offered on the phone and made me feel so good on the way there. Instead of receiving a bonus, I was going to be penalized. Now I don't have the glasses I really need and I have a pair of glasses I don't even use. So is this the sort of situation I want? Is this an office I can trust? And should I go back for more? read more

He's the best out there. Thorough, kind, patient, and great at his job. Makes it so much easier that I can just get my contacts at such a great price through Costco after. read more

Friendly, personable, and extremely caring about his patients. Really goes above and beyond to make sure my concerns are addressed.

Always caring and answers all my questions. The staff works hard to accomodate my schedule . 5 Stars

I love this office. The whole family goes here and we've all been treated really well. Always get a good prescription and it's always convenient. And Dr. Curt always remembers use despite the fact that he must see a million people every year. I always call and set up and appointment (don't do walk in! You could wait a very long time.) read more

I know what you're thinking, "who goes to an optometrist inside of a Costco?" Well, Dr Nguyen is not only super convenient, he's also really efficient and professional. His exams are always through and he will talk over different options with you about lens vs. contacts vs lasik. (and as an added bonus he's in the VSP insurance program) you really can't go wrong with seeing him. :) read more

Mr. Curt Nguyen has to be one of the nicest optometrists I've ever met. I got to Costco towards the end of the night and ran inside to ask if they would still take vision checks! Lo and behold Curt was at the front desk due to his receptionist calling in sick. As he was wrapping up he said "I'd gladly be able to take one more." I was in and out in about 15 minutes and had a nice chat with him! I'd recommend him any time and my experience with him was great! read more

Curt Nguyen Optometry - Curt Nguyen! - Optometrists Near Me - Livermore, California

Been here a million times, way better than ghetto San Leandro Costco! Great Guy, Easy, Fast, Friendly and Awesome... Happy Chinese New Year Dr. Nguyen! read more

Very talented Doctor he is! Very patient, great manners and gifted with the testing. I have had nothing but excellent service from him the the most accurate results with his prescription! read more

This review is for the office staff for this clinic. I called yesterday to inquire whether this clinic is in-network for my vision coverage under my husband's plan and whether I can have a vision exam here for FREE. I was told yes so I scheduled an appointment. When I got there today, I was checked in, it sounds like by a different receptionist (at least that's what she told me) than the one who scheduled me yesterday. She confirmed that my exam was covered. After my exam (which the Doctor did a great job with), I saw the receptionist again and was told that I have to pay the difference of $12 since the vision exam fee was a bit more expensive than what my insurance covers. When I brought up that I assumed it was fully covered, the receptionist non-apologetically and IMO rudely told me "it's just $12 anyway". While it really was just $12, I still think the office should do a better job of informing customers what is and what's not covered by insurance, and how much customers are expected to pay if that information is already available (e.g., knowing that the vision exam fee exceeds what insurance will cover). Thing is, I have dual vision coverage - the other one is with Kaiser and I could have gone there for FREE. The only reason I contacted this clinic is for convenience so I can do my shopping and that they have an opening. $12 is $12. Insurance takes money out of my paycheck monthly and so I deserve to know this information. I think the receptionist's attitude toward the situation is uncalled for and she should have dealt with the situation better. read more

I have been going to Dr. Nguyen for several years now. He is a very good doctor. He is very patient, professional and very knowledgeable. It's really easy to make an appointment with him and I highly recommend him. read more

Marisela & Dr. Nguyen are an amazing and efficient team! I am a Kaiser member but prefer to pay extra to see them instead because they are really that good! I arrived for my appointment on time, no wait, Marisela was fast, friendly and on point! My intake, VSP authorization and glaucoma test were smooth. Even with constant interruptions & phone calls, she was professional and considerate with me and other patients who were checking in and out. Soon after, Dr. Nguyen took me back for my exam and even though he was a bit under the weather, he took his time, asked me plenty of questions, was very thorough, professional and considerate. What I admire most about him is that he takes the time to find out what your needs are: "How many hours do you wear your contacts? How often do you wear your glasses? What do you wear when driving? What do you wear in front of a computer? How much do you read?" Dr. Nguyen puts himself in your shoes and thinks outside the box. He will give you options and let you decide whenever possible. If you appreciate professional eye care and great service, you will absolutely love Dr. Nguyen and Marisela. They are excellent at what they do. read more

The office staff was great...friendly and efficient. Dr. Nguyen was friendly, but from the moment I walked into his office I felt like he was in a rush. During my eye exam, I had to ask him several times to show me the options again. By the end of the exam I was resolute to go back to my regular optometrist even though I would have to pay out of pocket. In my opinion, it was all about how many customers he could push through in a day....NOT about giving great customer service. I won't be returning. read more

I needed new prescription as my old one expired and Kaiser had no early openings so I opted out to come here based on the great reviews. Dr nguyen is pretty friendly and efficient. I also like that he doesn't use any scare tactics as some do to get more unnecessary examination that you won't really need. Checked my eyes, got new prescription, gave me some recommendation and also new contacts to try out. Paid 97$ and was in out within 15 min. Not sure why ppl complain about him being too fast. as he is not rushing. He is just that good and knows what he is doing. Also there was a patient who was getting her contacts for the first time. The receptionist was super nice and patient and helped her to get the contacts in. Unfortunately, she was still not able to get them in and after my check up dr nguyen tried to help her too. Maybe dr wouldn't waste their time trying to help a patient putting their contacts in. So that says a lot about him as a dr and person! read more

Dr. Curt is amazing!! For $127 out-of-pocket (though they also take insurance as well), I had my eyes dilated, and got a prescription for both contact lenses and glasses. I've been coming here for years, and it's super easy to set up an appointment and quite quick as well (in-and-out within 30min-40min), and he covers everything thoroughly and is super friendly as well. Plus being in Costco makes it super easy to get lenses afterwards as well. read more

Dr Nguyen's office is located inside the Livermore Costco. My wife and I have been going to Dr Nguyen for years and have never had a problem. He's a family kind of guy and a very easy person to talk to/with. If you are in need of an eye exam at a fair price, I would definitely recommend this place. read more

Came in for eye examination for updated glasses prescription and eye dilation. Receptionists were very friendly. Paperwork is very straight forward. You can go for an examination without insurance. Dr. Nguyen was very professional, respectful, and thorough. He did not rush the examination. He is also thorough with his post examination explanation of the the new prescription and changes to your eyes. Overall excellent and timely experience. Overall took 30 minutes total. I would recommend. read more

I made an appointment here because I was told they took Aetna insurance. AFTER my exam, they told me the price and I handed her my insurance card. She handed it back stating they don't take Aetna except for Costco Employees. I told her I wish she had told me that PRIOR to my exam and she was completely apathetic. My insurance pays for one exam a year and now I am $54 out of pocket with zero reimbursement because they didn't ask for my insurance card before the exam. Bad business if you ask me. I love Costco, but this is an eye doctor not affiliated with Costco. Also, Dr. Mary doesn't even have her own Rx pads or anything. I thought I was going to be seen by a guy. She literally crossed out the name Dr. Curt and wrote Mary. So unprofessional! As for her, I was the last appointment of the day and although she was kind, it felt very rushed. It was a bummer all around. read more

I had my second annual eye exam yesterday and Dr. Nguyen it was a carbon copy of my last visit, truly outstanding. This man gives all indications of being highly focused and precise. He took command of the exam as I have never seen before. He also did a detailed glaucoma test and took the time to explain the results to me, showing the printout and explaining what the test showed. I got two prescriptions, one for conventional progressive lens and another for "computer" glasses. This is a highly skilled Dr. that has given me the best exams that I have gotten in 45 years of eye exams. read more

I needed more contact lenses. My current health insurance doesn't cover vision. I was at Costco and saw the sign. Figured $94 for a contact lens exam was reasonable enough, and decided to schedule an appointment. I arrived for my appointment a few minutes before. The office is tiny and sterile. But I suppose I shouldn't have expected much from an optometry office inside a Costco... The secretary/assistant gave me some paperwork to fill out, then had me take my contact lenses out. She ran me through a couple of those machines (you know, the ones that blow air at you and scare the crap out of you/me). Then informed me that Dr Nguyen was running behind. Mind you, I'm blind as a bat without contact/glasses. It would have been nice for a heads up or perhaps a delay in removing my lenses if he was running late. The woman in front of me went in shortly after and I figured I would just have to amuse myself half blind for 20 or 30 minutes. Not so, she was in and out in under 15 minutes. I was surprised but wasn't complaining. I went in for my appointment. I was talked into getting my eyes dilated without being told of the additional $20 cost. And I, too, was in and out in 15 minutes. The whole experience felt very rushed. I've had exams elsewhere that at least felt more thorough, but I'm not an optometrist... Bottom line: You get what you pay for. It's cheap, you get a quick exam. I just wanted the script anyway, so I got what I came for. If you're looking for a more thorough experience, or if you actually have some new/changing vision issues, I'd consider trying a different place. read more

Service is quick. The staff is polite and knowledgable about eye care. Dr. Curt Nguyen himself is a fast and great optometrist compared to where I used to go. I dont mind continuing to keep him as my optometrist. read more

Quick and was out in a flash. I opted out to be dilated hence it was a regular contact lens eye exam. But I guess Dr. Curt was thorough. Since this office is inside Costco, I could imagine the crowd that can line up. Dr. Curt gave an impression of rushing although he answered all my questions and was able to complete my eye exam in 15 mins. And hurray I got a change of contacts pair which I badly needed. Definitely will recommend Dr. Curt Nguyen. read more

Been here before and the Doc is great. Friendly, efficient, and only $59 for exam! Today there was a cover doc and I had a 30 minute wait. If you don't mind the wait it's a good spot if you don't have insurance. read more

Curt Nguyen Optometry - Small reception - Optometrists Near Me - Livermore, California

I was late for my appointment and Dr. Nguyen was very understanding. He was professional and thorough. Most of all my new eyeglasses prescription helps me see better. Great job!! Thank you Dr. Nguyen. read more

Dr. Nguyen is one of the best optometrist I have ever been to. I have worms glasses all of my life and have always felt like my prescription was a tad bit off. After my first visit with him I felt like he understood exactly what I was trying to explain to him! He was kind and efficient. His front desk team is AMAZING! They work so hard and so fast and are very polite. When I got my glasses a week later I felt like I was finally able to see correctly. Thank you so much Dr.Nguyen! And thank you front desk team! read more

For over 9 years, I have..... and always will be a Costco member. Though, I must admit... I usually have indulged in frequent store visits with the latest and greatest volume of produce, milk, and most particularly entertaining myself with electronic affairs. Big screens and electronics are my thing. Costco is always perceived as the venue to get your things at bulk and get them at the best aggressive price. Much of the merchandizing and quality selection across a breadth of product lines is done for you. In fact, the Costco brand is ubiquitous and constantly reviewing which products or produce are best for their members. There's quite a large filter as a result, we are members of Costco receiving the better output, a result of this highly tuned selection process. Even in the case of visits to the store [with the family], I am drawn to the large screen TVs. One very important piece of Costco.... The membership also brings health care (what do I mean by that??? ..... Costco also lays out a very convenient pathway for those needing optometry and vision care. My optometrist has always been a boutique optometry store located in a plaza very far away from home. A friend referred me to Dr. Curt Nguyen, "There is a valuable and extended service in Optometry by the name of Curt Nguyen Optometry." He mentioned ... More like continually urged me to evaluate then consider the frames and optometrist service offered through the Livermore Costco location. Admit-tingly, I always thought they were limited while felt apprehended at first about a Doctor at Costco....... I was wrong. Very wrong. Dr Curt was an amazing and knowledgable doctor while I also was keen to find out where he studied, he had years of experience and also came from a very reputable medical University. My use and visits to Costco Optometrist at Livermore has changed my outlook and use of my vision care and upkeep..... quite simply, it only make sense. Upon my visit to the Optometrist at Costco, I found a wealth of collections. More so, my picks are usually in the modern or contemporary frames and designers. Costco seem to have all the frames that fit my taste and palette. My service was quick, the optometrists there were outstanding, combined with years of expertise and service. Not only was the examination and customer service great, but my condition with special eye evaluation and high blood pressure, etc were skillfully evaluated and the right kind of prescriptions was administered to me. Conveniently, having done the eye examination and both lens and contact evaluation with detail and finesse has gotten my vision to be outstanding .... Got to say, the prescription and frames I got with the amazing discounted brand frames coupled with conversations and convenient follow up is utmost special. It's only a home away from home as my visits now are more occasional so I can keep up to date with frames selection (I have many now depending on the occasion or event) while highly expeditious, efficient, and economic. I have options. My vision care has become fashionable and easily convenient... Why not? We are Costco members and using Optometrist preferred by Costco helps filter the value and expertise in the trusted Costco and quality of merchandising now combined with a need most people need on a daily basis. Costco has chosen Dr Curt Nguyen as their Doctor of choice for Optometry and has his practice within the Costco floor. That's stellar!!! All in all..... Good vision, service and Good products. I would fully recommend Costco Optometrist with Dr Curt Nguyen Optometry... This is outstanding eye care to everyone. This makes sense while extends the value and service you have as a valued member of Costco. :-) read more

Took son to get eye exam. Office have friendly doctor and staff. We were in and out with all questions answered. Good place to go eye examines. read more

Costco Livermore Optometrist -- Dr. Curt Nguyen My actual rating is 0 star. Beware! By all means avoid Dr. Curt Nguyen - Optometrist. His small office is located inside Livermore Costco. This place is a ripoff!!! First of all, when you try to make an appointment, the receptionist will tell you that their pretty booked. Then she turnarounds and ask you if you have time I can squeeze you in right now. Really? I heard her say the exact line to another customer trying to make an appointment that day. My son had his eye exam that took less than 10 mins. Dr. Nguyen only asked my son to read the first line or top big bold letters over and over. Then he dilated his eyes and checked it really quick and said his eyes are healthy no eye disease. Seriously! I had to pay $20 extra for that exam. Whereas our Optometrist normally do this for free. Come on. What a scrum. Then I found out that Dr. Curt Nguyen is not even affiliated with VSP. If you need thoroughly eye exam go somewhere else. Dr. Nguyen's exam is like going to Speedy Lube. No appointment needed, because you'll get an eye exam in 10 minutes or LESS! read more

Dr Nguyen is the best in the business. I would not see anyone else. He and his staff make it very easy and the location is excellent. I highly recommend him to anyone looking for a great eye doc. read more

Saw Dr Nguyen this morning. He and the ladies in the office were terrific. I had an appointment and there was no wait for me. He also takes walk ins and the office was busy but managed well. He answered all questions, he asked lots of questions, and took the time to understand my history, concerns, and needs. Roughly $60 for an eye exam and an Rx with lots of options for me. Absolutely recommend. read more

I've been seeing Dr Nguyen for over a decade now and he is one of the most caring Individuals I've ever met. Do yourself a favor and let him take care of your eye health. read more

This place is always closed and hours are inconsistent. Dr. Curt is lazy and seems to not like what he's doing. He treats patients like a number and tries to rush you out as soon as possible. He acts like his time is more valuable than yours. I went to Costco Livermore where he misdiagnosed both eyes. He spent 5 mins max and charged me $65. He also did not honor the Groupon that I already paid for. I would not recommend him to anyone. read more

This is my second visit to Dr Nguyen's office. I am happy with his eye examination procedures. What came as a surprise to me was that he requested to dilate my eyes without mentioning that there would be additional charges for it. I just had my eyes examined by my eye doctor 3 days prior to that and was just coming in for glasses. I noticed a list of charges placed at the front desk after I completed my exam. Ideally I would expect a practitioner to mention about additional charges and then giving the client the option.,especially if it is private pay. read more

Best service and support! My whole family of 4 has been seeing Dr. Nguyen for several years now. Exam and topics were perfect! That's what like... fast, easy, and convenient. Dr. Nguyen was very knowledgeable and gave us great treatment every time, thanks much! read more

Dr. Nguyen is great, he is very professional and friendly and the doctor is very knowledgeable, I was surprised to see my power go down and he advised me to go for reduced power lenses, over a period of 2 years my power got reduced and my vision got better. read more

I have been going here for years. Like most people I was ordering new glasses at the costco eyeglass shop and my prescription had expired. I walked in to Dr Nguyen's office right there and they were able to see me right away. Dr Nguyen is warm, friendly and professional. I have a mild condition in my eyes that I knew about and the doctor picked it up immediately. My prescriptions have always been spot on. I like that the office is open 7 days. I can always get my prescription. My kids were walked through the contact lens trials and they were completely comfortable with Dr Nguyen. The prices are very reasonable. read more

Dr. Nguyen is awesome! He is very efficient with his time and gets you in and out of the office in no time without making you feel rushed. His two receptionists are very friendly and helpful as well. read more