My friend and I got a flat tire on the way to the Clear Creek trailhead at Mt. Shasta after Google…read moreMaps directed us to go up a detour route (Esperanza Road) with rough chip seal gravel. :( We called Black Butte Towing, and our driver, Dave, went above and beyond to help us fix the tire and salvage our backpacking plans. First, after we explained that we had gotten a ride to the McCloud Ranger station, Dave picked us up there without question. On the long and tedious journey back up to our car, his conversation and friendly demeanor helped put us at ease. A true professional, he was attentive and efficient with the tow itself. On the drive back, he made sure our car and our stomachs were looked after; he pulled into the parking lot of his favorite milkshake place to confirm that the vehicle hadn't slid sideways on the journey AND he bought us a sweet treat there, knowing the stressful day we had had. He insisted on paying. What a guy! As it had gotten late in the day, the tire shop to which we wanted to take the car wouldn't admit us (and didn't have a spare in a compatible tire anyways). Dave offered to drop us off at a hotel and remained flexible as we continued to explore our options. The grand finale? Just as our hopes were dimming to get the tire fixed that same day in order to attempt our summit, Dave offered to tow us to the nearest AutoZone, where we could pick up a cheap tire plug kit and try to plug the tire ourselves. That worked!! He patiently taught us how to install a tire plug, spending at least two extra hours after the original tow, all with a cheerful and positive attitude. Because of Dave, we were able to make it back to the Clear Creek trailhead late that same night, car camp, and attempt our summit early the next morning as planned. All in all, we were blown away by the customer service at Black Butte towing, and we could not thank Dave enough for the expert help and human kindness he showed us. 6 star review (if it were possible).

Called Black Butte Towing after getting our Suburban stuck out in a very isolated wet area to the…read moreframe, they responded with courtesy and care. Zack had no problem meeting up with us and pulled our Suburban out. Very professsional, friendly and efficient. Zack was Awesome! Would recommend this Company to everyone!

Frequently don't get credit for bags dropped in drop box or credit is very short compared to what…read moreit should have been.

First time experiencing this place and I was actually genuinely surprised - in a good way. The…read moreyoung gentleman that runs the place is so nice! Helpful and friendly and deals with a lot of people and issues with a friendly attitude. I would give 5 stars but after all it is a recycle joint so it's not the most pleasant place and perhaps a little dirty and stinky; to be expected. Anyway, the process was easy and the rewards were profitable and worth the effort. Definitely impressed by the young man however, wish I got his name. It's better than any other recycle for $$ I've experienced.

Dude. This is how…read moreit's done. Clean, nice, helpful. To the dude that offered me a hot tub (hot dog), if there isn't a ring under that left hand glove, reach out and we can use mine.

From the owner: Hambro WSG is the only transfer station in Del Norte County. We are trained and ready to handle all…read moreof your trash and recycling needs while complying to the high standards of the State of California and it's CalRecycle requirements.

I had some left over copper wire from a house remodel and I figured I would take it there to…read morerecycle. That was my first time, and the younger gentleman in that department was incredibly kind and very informative. He walked me through the process of sorting my items and even gave me a magnet to check my metal in the future. 10/10!!!

I had to add this business because the employees are amazing and need recognition there always cool…read morewith a smile even if there is a line it goes pretty quickly for a dump it's pretty clean & big bins the price starts at 8 dollars just depends on weight and what is being dropped off big shout to this company!

Great service and they accept a variety of electronic products. Happy I found this place for my…read morerecycling needs.

Very friendly workers. They helped me unload my car without ne having to ask for their help, they…read moreoffered as soon as I drove up.

Called them for a same day kitchen clean up for a boarder line hoarder home. They came within a few…read morehours and cleared it out quickly. Great service and great price!

Absolutely awesome. We had an old hot tub on a deck in a hard to access area that we needed…read moreremoved. I contacted Junkbusters and Steve responded immediately. They were the first to respond, thus they got my business. On the day of the job they showed up on time and went to work quickly. Steve and his crew did a fantastic job removing the hot tub and cleaning up. We are very happy and impressed with the great service, timeliness, friendliness, and professionalism. Thank you Rogue Valley Junkbusters!

rates kept increasing yearly,billing statements not accurate.read more

Apparently they don't track if your two free bulky items were picked up or not. So if they weren't…read morethen you have to pay to get them picked up again or wait another year.