I came to Brookings for a vacation from Medford and lamely left my laptop power cord!! I called…read moreAmanda to see if they had a power cord I could buy. No, but she offered to charge my laptop up while in was in town! I dropped it off, went and did some shopping and returned a couple hours later to find my laptop not only charged, but updated too! Thanks Amanda, you're a lifesaver!

Amanda always knows how to find the problem on a computer and fix it…read more If you live it Crescent City, it is worth the drive for the no hassle customer service.

Kyle is arrogant and condescending. He comes across as self-important and unobliging. He can't seem…read moreto be bothered with the questions and concerns of his clients. He does not follow through with problems related to his server and the website updates he's being paid to manage and host.

Kyle may be a knowledgeable technician but I can't say I was happy with the service I received…read more He had my laptop for way too long. After he discovered it needed a new drive, (three days after I gave it to him), he then kept it and my backup drive for almost two weeks. I ended up purchasing a new laptop online instead of repairing the older one. He did save most of the data on the old drive for me, and I appreciated that. He also charged me almost nothing for his services, but I still wasn't happy with the whole process. Communicating with him is a logistical nightmare. Everything goes through his convoluted communication system that is far more complicated than it needs to be, especially for a single, simple, old customer like me. Let me call you, or text you, and get a real person answer quickly. Don't make me go through a website, or use some online service for a simple question. Also, he does not have a store front or location you can visit, which is not a problem, but arranging to meet with him somewhere always seemed to be on his terms, and that's not convenient for the customer (not this customer anyway).

Jarvis did a great job on my all in one computer from 2011. It is so much faster and I don't dread…read moreusing it now!

I purchased a new computer from Chetco Computers and Electronics and after about three and half…read moreweeks it completely died. And Chetco flat out refused to give me a refund.

Very kind and understanding. I've called several times with questions and the lady who works…read morethere has been professional and kind with answering my questions respectfully!!!!

I just wanted Bobby at CTR to know how much I appreciated her great service. I needed a lot of…read moreinformation and she provided everythingI needed promptly and efficiently. On top of all that, she was so courteous and polite that it was a joy to work with her. I got all the information so our team can bid the job. Next, I will be call8ng Bobby with a date for the dumpster to be dropped off at the job. She deserves special attention from her Manager for a job well done and more! Thank you, Larry

There are few things more humbling than trying to troubleshoot a Roku TV over FaceTime with your…read moredad... from another state... who just switched from lifelong cable to streaming. Absolute nightmare. After some searching (and a recommendation from Beacon Broadband), I found The Working Mouse and connected with Dave. He was patient, knowledgeable, and easy to schedule with. He quickly troubleshot the issue, which, naturally, traced back to my own setup months earlier, and got everything working again. Honest, transparent pricing with no surprises. If you've ever attempted long-distance tech support with a parent, you already know... just hire Dave. Highly recommend.

So happy I called Danette because now my four year old Toshiba computer is working great. Previous…read moreto calling Danette, my computer was slow and I mean slow. Danette came to my home and quickly began working to clean my computer, works great now. Give her a call as I bet she can help you too. Thank you so much Rose Rose Anderson Sews Bridal

Fantastic; proffessional, courteous, timely, attention to detail, quality. Without a doubt, the…read moreplace to go! Appreciate you guys

I'm a beginning Disc Golfer looking for some new discs & a couple pointers. I walked in as they…read morewere "closing," but the young owner didn't mind. In fact, he took his time to ensure my questions were answered & that I was satisfied. It is always a great sign when you walk into an establishment for the first time & you feel like you will be coming back because of the service. He didn't know me, and didn't owe me anything as I came in when he should have been leaving for the day, but I was more than pleased with my visit as a new customer to this small-town shop. Sometimes when we least expect it, we are surprised by good people.

I was having trouble with my iPhone 6S and took it in to see if they could fix it. Wendy said it…read morewas likely just that the old battery had a bad cell and recommended changing it. They had a new Apple battery in stock and she said it would take them up to an hour to change it. I left to run some errands and it wasn't even 20 minutes before she called me on my other phone to say the iPhone was ready! My phone works great now. I was so pleased that I was able to get my phone fixed in our little town with an authentic Apple battery without having to send my phone to Apple Support or travel some crazy distance to an Apple store. Wendy was super nice and the service was so fast and good and at a reasonable price, too. I highly recommend iRepair Smart!

I needed help with my iPhone and in 10 minutes my phone was working again…read more Thanks so much for your professional support and kind words.

They are pretty good if you need something in a hurry and don't want to drive to Crescent City. The…read moreonly drawbacks are they are pricy on everything, sometimes twice as much and if you have to return something they take a long time to issue refunds to your credit card. Home Depot in Crescent City does it instantly. Nice people though, very friendly.

Great Staff, very knowledgeable and friendly. They have a lot of various parts, tools, gardening…read moreetc...Prices are a little high.