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    US Post Office

    2.9 (14 reviews)
    Open • 9:00 am - 5:00 pm

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    6 years ago

    Worst customer service I've ever experienced They lost a $500 Fender guitar and told me O well

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    Ask the Community - US Post Office

    US Post Office - My Zenni Optical eyewear someone stole 1st pair cat eye titanium pink Transitions Gen S Sapphire blue glasses

    US Post Office

    (28 reviews)

    2 months I have been trying to get packages. They told me I had to fill out a slip letting the…read morecarrier know to deliver to me. Didn't happen. I have a picture of the man delivering mail to the box and they say he does not deliver. I lost two packages because of this. I paid $194 for 6 months of mail box service AND THEY STILL CANT PUT IT IN MY BOX.. It says they have it held because they could NOT deliver it. The lady at the front is the meanest most unkind lady EVER. Now I spent my EnTIRE hour lunch trying to find my package that says it is delivered and still NO package. the lady refused to tell me when the postmaster will be in. So I will be back at 9 am in the morning to get this straightened out...... What is wrong with the PO on Brookings???? In my opinion it is lack of customer service, lack of having any type of understanding. Unbelievable rudeness. It is like the mean old witch at the PO enjoys being rude, curt, brass and unhelpful. How many hoops do you have to jump through to get your mail into your PO Box????

    if I could give this Post Office zero stars I would. consistently rude staff members at the…read morecounter. And I don't buy it that "they do their best"- no they do not! It's not that difficult to be kind or professional. Mail delivery person consistently would send my packages back or never deliver them with a notice saying "go pick up at the branch" for no reason. One reason given was my letter box was full (previous tenant's mail) but if it is a box take it to the residence's door which was free of all deterrents. IDK if this is poor ethics, laziness or they hate the job. Never ever seen anything like this. if you can go to Crescent City PO everyone in that town loves their post office staff who are cheerful and helpful each and every time I've visited there. Maybe Harbor/ Brookings PO will go to AI robots- that would save the rest of us.

    US Post Office - postoffices - Updated October 2026

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