Ridiculous lack of service - Today, suddenly, they cant figure out where we live, despite delivering here almost daily for last year, so my order gets re-scheduled until next business day, AKA MONDAY!
And the store hours at the local UPS are silly, and the lack of ability to talk to or get transferred to a local person ABSURD!
Oh, and the India based call center - Epitome of CRAP service, they are nearly useless.
I really wish Amazon would DUMP UPS! or at least give the customer a choice to de-select UPS. read more