Dirty, sticky and full of gross people a lot of the time. Smells like a dirty old beer can full of…read morestale cigarette butts. It serves its purpose. It's in a convenient location. The employees have ranged from very rude and completely unhelpful to nice and very helpful. The machines don't work a lot of the time. The signage can be confusing/lacking at times. There's not many other options, so I'll be back.

Frequently don't get credit for bags dropped in drop box or credit is very short compared to what…read moreit should have been.

Really appreciate these folks. Great service. Curb side recycling is limited (no glass,limited…read moreplastic) but through no fault of their own. this is a national problem. And yes, you should not put contaminated objects into your curbside container (gross). That's on you (reviewer) if your pickup was passed by. Love the recycling stations and the ability to recycle so much of our waste. The transfer station guys are terrific as well. Can't say anything negative about this organization!

I spoke customer service department and talked to Heather. I found her to be pretty rude and…read moreabrupt. Customer service is no longer a thing. SOS doesn't have to treat you respectfully because there's nobody else to pick up your trash. I think some customer service. training would go a long way for this company we have been customers since 2013.

As I've stated before, I rank my thrift stores on a few things: price, sizing, and customer…read moreservice. The pricing here is HIGH and I mean HIGH. $10.79 for nicer shirts, $6.79 for a SHEIN crop top I'd pay maybe $3 for on the actual app but the brands were a tad nicer. Sizing and organization was probably my favorite of ANY goodwill. It was sized and organized by color! What a joy to shop. Customer service was through the roof. Greet as we walked in, updated on carts and half off tags. This store was clean, organized and friendly. If you are down to spend a little more dollar, you'll vibe way harder than I did.

This store is really organized. It is color-coded and also in the correct socks. And men's and in…read morewomen's. But of course, when you get to the more expensive brands, they are pricey.

Our driver, Emmanuel, has a very good heart. He is always very kind to the grandchildren we…read moreprovide daycare for and who anticipate his visit each week. Last year, when our grandson spent over a month in the pediatric intensive care unit at Doernbecher, Emmanual expressed concern for him and kept up to date on his progress. It was a great moment when our grandson was back home and got to greet Emmanuel for the first time. Emmanuel represents the best in customer service. He deserves the largest year-end bonus the company hands out. (The site says I'm from San Francisco, but we're actually from Grants Pass)

Terrible customer service!!! Constantly missing pickup and giving you no credit for missed pickups…read more Never return calls. One customer service person promises to fix the problem and apologizes then nothing happens. You call back and they act like you never called before. Edit: I sent an email to the email address below and got a notification that the address was not accepting any mail.

We take all our household trash there everywhere week. ITS convenient , easy to find and navigate…read moreand inexpensive to dump your trash.

From the owner: Republic Services delivers comprehensive recycling, waste and environmental services to support…read moreyour business, home and community. Transfer stations receive waste from residential, business and community customers then transport the waste to regional landfills and recycling centers to help minimize environmental impact.

Covid-19 temporary hours: 8am - 5pm (7 day a week)…read more This was our 1st visit because we drink the heck outta La Croix and the bags of cans are piling up with the closure of the independent store bottle drops *sadness* ***This place has a MAX of 350 cans/bottles per transaction*** BUT, while using the automatic kiosk, you can scan/combine multiple cash vouchers for a single cash out transaction *thumbs up* This place always seems to have a line, so just expect to wait. They have done a really good job of establishing social distancing (every 6 ft there is a marker). They have multiple people working to guide customers during the lengthy process; ALL staff are wearing N95 masks and are wearing gloves *thumbs up* There's a parking lot notzi *useless position - no further comment*, a front door person making sure that there are never more than 25 people in the enclosed area, 2 attendants to help customers/ constantly sweeping, 1 staff member working the front desk. All cash redemption's are made via automated kiosk *easy peasy* I'm happy to find a place (a bit outta the way - 5 minutes off of EXIT 30) that you can redeem tons of cans/bottles during this strange time. It was easy to get a bigger job done in an efficient way. The line took a while, so be prepared to wait in line outside (20-30 minutes). Overall, it was worth the time and effort to redeem close to 700 cans/bottles that we've collected since quarantine *don't judge*

Nevermind the hot, stale, stink you get to endure while recycling here. Today the aluminum cans…read morewere not able to be redeemed, not even hand counted by staff. Beyond lame.

Cost!!!! Dang every…read moretime I go the fee's change and not for the better! I hope they pay the employees well for what they charge! Sad part is, it's really the only option unless you want to drive 30 plus extra miles.

It's the dump. Staff do a fine job. Try not go on weekends or risk waiting on a long line to enter…read morethe facility and a just as long line to pay. Prices seem to go up each time I've gone in the last year. Free recycling center is handy, but yard waste, tires , appliances, fluorescent bulbs are a rip off and in my opinion promotes illegal dumping.

It's a waste disposal site. I'm glad it's here for us to use…read more The good: Easy to read signs for most things. Not hard to put your bags/materials in the correct area. The bad: They estimate how much you have and aren't consistent They don't put special hours on their website or on phone recording. You get there and they're closed.

You pay by estimated amount instead of scaled weight. WORST…read moreOF ALL there isn't ANY recycling. Even though they are set up nicely for recycling. HOURS are TERRIBLE

I'm not at all interested in retaliation, and I know this company holds what is essentially a…read morecontractual monopoly locally. I just hope speaking up about the truth might be helpful to others in some way in the future. We were extremely poorly treated by this company. They made a mistake in their billing. We told them immediately that they had made a mistake and that it looked as though they were crediting our personal account with someone else's regular payments. They told us not to worry about it. A great deal of time passed, and they billed us retroactively. After admitting what they had done, they sent us through an endless shuffle of telephone calls involving company representatives refusing to admit what they'd done. I could go on about how we were left feeling about the entire incident. Instead, I'll just say this: Anyone who is keeping track of Ashland residents' experiences with this company should consider our experience. We feel poorly served. Lowest possible rating.

They are doing a great job. This has got to be a most difficult job. I know I have learned a great…read moredeal from the big guy at the transfer center about recycling.