Ash the owner is the most honest and great guy in general. He kept in touch through texting and…read morecame and solved the problem within 10 minutes on my Sony Bravia TV. That's 10 years old. I will definitely call Ash again if anything goes wrong with any of our tech problems.

From the owner: From PC's to Printers, Playstations to Panasonic Car Radios, we do it all on the go! Give us a call…read moreand our expert technicians will come to you, repair your device, and bring it right back for no extra charge! Servicing the San Antonio Area since 2017.

Quick and fair repair service! Highly recommend. Explained multiple options to us and we were able…read moreto choose quality and pricing between 2 options

Re: iPhone 14 damaged charge port…read more I had a great experience today. They answered my question, quickly diagnosed the problem, had the replacement part in stock, and got me fixed up and back home for holidays quickly. Very professional, reasonably priced, store was clean and well stocked. Thanks!!

I lived in Los Angeles for many years. I had a lot of stereo equipment serviced there with some…read moregood and some less than good experiences. In all cases as a rule all service outlets charged a hefty fee to even look at my piece of equipment. And the turn-around-time was always many weeks. Since I moved back to my home state of Texas, I'm living now in San Antonio with my relatively high-end audio equipment. After a bad weather electrical storm my main 9 channel, Yamaha Aventage, 180 Watt per channel, receiver wouldn't turn on at all. Just black, no sound. I had a hunch it's main board was fried. I took it and an older 15" subwoofer which was now making scratchy noises to Sound Idea and spoke with Gilbert there. Never been there before but the guy on the phone, Gilbert seemed to know what he was talking about even trying to give me free advice over the phone. Mind you that I know for a fact that if were to go to any service outlet in LA, as a rule the clueless person working the front counter would write up a ticket, taking dictation from me as to what the problem was in my opinion, charge me $75 and up, and tell me they'd call me with a diagnosis in a few weeks. When you'd pick up the unit after diagnosis/repair one of three things would happen: 1.) They'd tell me they couldn't repair it, while keeping the up front diagnostic deposit 2.) They would have found an actual problem which they did repair and would charge me the highest fee they could get away with regardless of how much time it took or the cost of the replacement parts or 3.) They'd tell me all the things that were "wrong" even if there had been nothing wrong with it at all other than the need to reset some circuit breakers which took 5 minutes of secret code to complete without even removing the case. And then they'd charge me the highest fee they could get away with. In sharp contrast, to my shock, here's what happened with Gilbert and Sound Idea: First Gilbert took the sub back to the work room, never wasting time to write up a ticket, came back in less than ten minutes and said it was't the speaker but the amplifier board was bad and it probably couldn't be repaired or even if parts were available they wouldn't pencil out to be worth it for an older subwoofer. No charge for the diagnosis, the advice and no wait! Next he took the very heavy high-end but non-responsive receiver back to the work room, no ticket written up. He returned again in about 10 minutes and put the receiver back on the counter. He said, "It's working." I said, what did you do? He said, "I reset it with a series of codes." Then I said, "Wow! Thank you! How much do I owe you?" Gilbert said, "Eh.....$XX." Such a modest fee for honest advice with no wait was highly worth it. I practically fainted! No ticket, no eight week wait, no lying or deception and no exorbitant charge. No kidding! You need to go to these guys before anybody else. Talk about honest quality service. They said it's an old German family owned business. It's located in a small heavily-worn old building. You can tell it's been there for more than the "approximately 50 years or more" they told me that they've been there at that location. I could tell by the long conversation I had with Gilbert and another owner P.J. that these folks really know what they're talking about and that they/re so honest. They did say that they're so busy making repairs that their turn around time for more serious work than mine might take eight weeks to repair. I'm sure it probably would since who else in the state of Texas has this kind of knowledge and can show that kind of home-grown honesty and customer service. Thank you Gilbert and P.J.! I'll be back......

Excellent customer service! Very knowledgeable and was able to diagnosed and fix our Samsung TV…read moreissue within a week. Technician was on time, friendly, and did a great job.

Jay is very knowledgeable about stereo and has well over 40 years of experience. He fixed my…read moreMarantz 2265 problem in a couple days. Has free diagnoses and the cost was minimal considering finding techs that can work on these classic stereos is very hard. He is an honest guy and I would use him again.

My husband and I swung by to check on their stereo equipment. They had a good selection and…read moreprovided us with other sources for repairing our equipment. Service was quick and the products they offered were affordable in every price range. We will be back

I can't thank him enough for coming to my home and fixing my PC! This guy is amazing and the value…read moreof the charge was good!

Very helpful! I shared my situation and he explained my options. Definitely worth a call for…read morewhatever you might need help with.

Took a pair of speakers in here for repair. The owner Tracy rigged up some wiring to test the…read morespeakers. He was kind enough not to charge a diagnosis fee on top of declaring the speakers trashed because "it was Saturday." Very knowledgeable, helpful and honest.

Avoid This Shop - Total Waste of Money and Five Months of Headaches…read more Do NOT waste your money or time at this place. Back in October, I dropped off my Chauvet DJ GigBAR lighting system for a simple power supply repair. What should have been a quick fix turned into five months of nonstop runaround. They kept giving excuses: "ordering the wrong parts," "just found out about this," same BS every single time I called. Zero progress, zero updates unless I chased them down. When I finally had enough and demanded my equipment back along with a refund, the owner himself got on the phone and told me he "doesn't have time to listen to whining and complaints." Real professional. He only refunded the rush fee out of the full upfront payment I made--because apparently he "invested time." Meanwhile, my GigBAR sat there collecting dust for months, unusable for gigs, while I lost bookings and had to scramble with backups. The whole team comes off as incompetent and straight-up rude. No accountability, no communication, no respect for customers' time or money. If you're in San Antonio and need lighting or AV gear repaired, go literally anywhere else. These guys don't fix equipment--they hold it hostage and disrespect you while doing it. Save yourself the headache and the cash. 0 stars if Yelp allowed it.

My dog decided to chew through the cord to my baby monitor and I've been searching everywhere for…read morethe correct cord to replace it. I called ahead to see if this was something they carried and they were very knowledgeable able told me it was and to come in. I literally showed up with the monitor in a bag and said "here" tell me what I need. They quickly found the correct cords and tested it to make sure. I ended up walking out of there $19 poorer (what a deal!) and now able to see my baby girl on the monitor again! Thank you guys so much for your knowledge and prompt service! I'll be back!

and Intertex has always had what I was looking for. The staff is always friendly and extremely…read moreknowledgeable and always helps customers with fast and curious professionalism. This place is the best in town.

John Henshaw is the real deal folks! A Marine Veteran with…read more50+ years of electronics diagnostics and repairs. His work ethic is unmatched accompanied by a no-nonsense, get the job done, head-on attitude. You wont have to question wether you're in good hands or not. His business ethics and practice carries a great reputation in San Antonio, Texas. I have been doing business with Precision Radio for almost 5 years despite the long drive from Boerne, Texas., and never been disappointed, and neither will you!

I would recommend Precision Radio to any one for resonabe price, professional service and friendly…read morepersonell. They provded all the necessary parts and labor in a timley manner. The fast turn around is ammazing. Thank you Precision Radio for fixing my radio. (: JIM K., Naples, Florida

Needed a repair for a dead/black screen phone. They diagnosed and repaired promptly and VERY…read moreinexpensively. The staff was wonderfully curtious. I HIGHLY reccomend this location.

I dropped my phone this morning and my phone wouldn't turn back on. I tried connecting it to the…read morecomputer to see if I could retrieve anything but no luck! My phone and screen weren't cracked so I was crying because I figured it was something internal; I prepared for the worse because I feared losing all my kids baby pictures and videos. Not it wasn't backed up!! My friend recommended this location to me and I understand why now. Shout out to Xavier! He was able to fix my phone 100%!!! Super affordable compared to going to the Apple Store :) 10 out of 10 experience! Will be sure to return and refer my friends for any phone repair needs!