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    Cupboard and Clay

    4.4 (7 reviews)
    Closed 10:00 am - 5:00 pm

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    Pius Kitchen & Bath - New Slim Shaker Styles Available! In Dover White and Green Sage.

    Pius Kitchen & Bath

    (15 reviews)

    ........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

    We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

    Floor & Decor - Ryan at the Pro Desk

    Floor & Decor

    (28 reviews)

    Absolutely amazing customer service and unbeatable selection and pricing! I am a house flipper so…read moreI've made the rounds at supply stores and Floor and Decor is always our go-to for LVP and Tile. They cannot be beat! This Tacoma location really impressed me with the service they provided. We were asked multiple times while shopping if we needed any assistance and that was nice. We had plenty of space to work on our designs and make a plan as well. We worked with Ryan Mckechnie at the Pro Desk and he went above and beyond for us. He even stayed past the pro desk time to make sure we had the tile we wanted to leave with that day (and have the rest delivered). The guys for loading were gone so Ryan made sure he stayed and loaded it up for us. We were so impressed with his kindness and willingness to serve. This location has earned our business! We also worked with Sona in getting everything in our order ready for Ryan. She was fantastic and very helpful! Thank you so much Ryan! We appreciate you!! PS. There is a wireless charger for phones at the pro desk. That's a fun perk! Oh! And the bathrooms are actually clean!

    The store is quite large and very well maintained. It's clean, brightly lit, and laid out well…read more There's a lot to look at and I thought they offered a nice variety of items. They accept returns which I thought was super in case we don't use all the items. Jay was super helpful. He was knowledgeable and was great at putting pieces and colors together to create a full look.

    Bella Kitchen Essentials

    Bella Kitchen Essentials

    (12 reviews)

    $$

    I wasn't going to write anything, but I kept revisiting our visit today and got increasingly…read morebothered. Out of curiosity I checked the reviews for this place and decided I was not imagining things. My mother and I went in with my two well-behaved children. We have a business and I whole-heartedly respect the work that goes into staging product. Therefore, my kiddos are always reminded and are not running, grabbing or yelling in stores. The woman behind the counter glared at us and seemed put out that we had even entered. The kids were great and we had intended on buying quite a bit of things for a dinner party coming up. She then said some very rude comments to my children when they smelled some candles. I was just floored; we took off immediately. I ignore a lot of nastiness, because, well, it doesn't seem to be worth confronting, but DO not mess with my kids. I love to support Gig Harbor businesses and do every chance I get. I will buy from a GH business, but not from Bella... I don't patron rude shop owners.

    Gig Harbor has had several kitchen stores, and none survived our small, but appealing and touristy,…read moretown. Bella is the exception, with style and quality and a totally inviting environment. From the beautiful dinnerware and serve ware to incredible imported linens plus a full assortment of kitchen implements, Bella is a jewel. Owner Terese is so accommodating and knowledgeable. Just to browse the artful displays is a pleasure. Bella is a real compliment to our small intimate shops in Gig Harbor, plus a resource for our residents for items we couldn't easily find without venturing to Seattle or Bellevue. What a gem.

    Cupboard and Clay - kitchenandbath - Updated May 2026

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