........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

Very Helpful. Experienced craftsmen. Professional and affordable. I would recommend them and their…read moreproducts to anyone.

The quality is so much greater than the price. The team dialed in layouts for three bathrooms and…read morea large kitchen within 25 min. I had a quote that was half the cost of a competitor. The cabinets worked for the space when we received them. I needed a couple of extra items, that were not included in the order, and received them the next day. I'd never go anywhere else for cabinetry.. MIKE P.

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

From the owner: We are a company that takes pride in our work. We treat our customers homes with care. We create…read morebeautiful custom countertops and install. We also specialize in Kitchen and Bathroom remodels. With kitchens being remodeled within 2 weeks from start to finish. Come into our showroom to select your perfect countertop, with installs in as little as 3-4 days after template date. We have cabinets, countertops, sinks, faucets and tile to choose from along with knobs and pulls to finish the look. We have onsite Interior Designers to help with the design and selection of materials. When working with our designers you will be able to see what your project would look like before we ever get started. We know that remodels can be stressful, let us help you with your project so that we can help eliminate that for you.

I really was excited to go into the place to actually see items I've researched online on BUILD.com…read more(which is a GREAT site !! ). I was very disappointed and mad that there wasn't any attention to my questions and inquiries about the certain products I've picked and they kept directing me to other products that were either, wrong finish, and wasn't offered in my finish, wrong type of product (I require ADA compatibility)..... and so on. I realize they can't carry EVERYTHING in stock , but at least HELP w/ products that are compatible w/ what I've chosen..... and fake it ..... show you care ( ? ). We are paying for your salary, and or commissions. If you like what's available on BUILD.com ...... I recommend doing your research on additional sites, then if you really need to feel it up close..... call local hardware store. Seems like these reps just want to collect a paycheck and not help out unless your a fancy designer spending for a client, and not $50 + for a shower head.

We purchased a laundry sink from Ferguson's and it was a stainless steel and it started to rust…read more They replaced the first sink but when it happened the second time with the second sink, same brand, they would not replace it. So just watch what you buy at Ferguson's and watch their policies

Our contractor and realtor recommended LD and I have been really happy. They are now doing…read moreflooring and got a great deal on quality Vinyl Plank Flooring

I would give them 0 starts if I could! As a GC, I've used them for a few jobs. And most recently…read morethe last job was very disappointing. They did not install the correct color slab throughout the kitchen and then lied claiming one of the mismatched slabs were an older color. They came back out 2 months later and replaced the entire kitchen only after we forced them to. The installer damaged the cabinets and finishes and the owners refused to make it right. After a last effort to come to an agreement with them, we decided to seek legal action. Would not recommend them to anyone.

I stopped by needing a new kitchen faucet and some help troubleshooting a broken bathtub drain…read more The team here was very friendly and knowledgeable. They went above and beyond helping understand how to fix my drain, finding online videos that showed how to remove the drain (a daunting task until you see it done), and even hooking me up with the right tool to do it and a replacement part that they had on hand. Their selection of kitchen faucets was impressive, and they had the one I wanted on hand at their warehouse down the street. I was able to head home same-day with the tools and fixtures to tackle two projects with confidence.

Do not do any business with Water Concepts. They and incompetent and dishonest. Took our deposit,…read moredidn't place the order for a month, when I called to check on order, tried charging us more when they realized their mistake and costs had increased. Then took money for full order and lied about having product in stock at warehouse. We did get our money back after a wasted 2 and 1/2 months. Do not do business with this incompetent unethical company.

Absolutely amazing customer service and unbeatable selection and pricing! I am a house flipper so…read moreI've made the rounds at supply stores and Floor and Decor is always our go-to for LVP and Tile. They cannot be beat! This Tacoma location really impressed me with the service they provided. We were asked multiple times while shopping if we needed any assistance and that was nice. We had plenty of space to work on our designs and make a plan as well. We worked with Ryan Mckechnie at the Pro Desk and he went above and beyond for us. He even stayed past the pro desk time to make sure we had the tile we wanted to leave with that day (and have the rest delivered). The guys for loading were gone so Ryan made sure he stayed and loaded it up for us. We were so impressed with his kindness and willingness to serve. This location has earned our business! We also worked with Sona in getting everything in our order ready for Ryan. She was fantastic and very helpful! Thank you so much Ryan! We appreciate you!! PS. There is a wireless charger for phones at the pro desk. That's a fun perk! Oh! And the bathrooms are actually clean!

The store is quite large and very well maintained. It's clean, brightly lit, and laid out well…read more There's a lot to look at and I thought they offered a nice variety of items. They accept returns which I thought was super in case we don't use all the items. Jay was super helpful. He was knowledgeable and was great at putting pieces and colors together to create a full look.

I wasn't going to write anything, but I kept revisiting our visit today and got increasingly…read morebothered. Out of curiosity I checked the reviews for this place and decided I was not imagining things. My mother and I went in with my two well-behaved children. We have a business and I whole-heartedly respect the work that goes into staging product. Therefore, my kiddos are always reminded and are not running, grabbing or yelling in stores. The woman behind the counter glared at us and seemed put out that we had even entered. The kids were great and we had intended on buying quite a bit of things for a dinner party coming up. She then said some very rude comments to my children when they smelled some candles. I was just floored; we took off immediately. I ignore a lot of nastiness, because, well, it doesn't seem to be worth confronting, but DO not mess with my kids. I love to support Gig Harbor businesses and do every chance I get. I will buy from a GH business, but not from Bella... I don't patron rude shop owners.

Gig Harbor has had several kitchen stores, and none survived our small, but appealing and touristy,…read moretown. Bella is the exception, with style and quality and a totally inviting environment. From the beautiful dinnerware and serve ware to incredible imported linens plus a full assortment of kitchen implements, Bella is a jewel. Owner Terese is so accommodating and knowledgeable. Just to browse the artful displays is a pleasure. Bella is a real compliment to our small intimate shops in Gig Harbor, plus a resource for our residents for items we couldn't easily find without venturing to Seattle or Bellevue. What a gem.

Finally pulled the trigger on a quartz countertop replacement after living with the old, tiled…read morecountertop for 21 years. Got several bids but decided to go with Unikraft at their new location, although they were not the lowest bid. The installation happened a week after I removed the existing countertop and paid the 50% payment. Gerado, the installer, was a very nice man, and he worked very hard. I'm pleased with the final product. Strongly recommend and ask for Gerado.

From the owner: We are a local cabinet & countertop store located in Lakewood. We provide kitchen & bath interior…read moreproducts for Tacoma and Lakewood area. We do design, customization, delivery and installation. Our customers can enjoy one-stop service from us to decorate or remold their house.

excellent prices, selection and customer service. Great quality, and they stand behind what they…read moresell.

The name is Bathroom and Kitchen outlet. I stopped in for…read morea kitchen remodel. I called and confirmed hours their hours, I should have confirmed they actually have kitchen cabinets because they don't. They said this location was too small to have kitchen cabinets. Maybe you should change your name or get a larger facility or at least put something in your online advertising that says you DON''T have kitchen cabinets to see and purchase. The kid that helped us was super nice so I gave it 2 stars instead of 1.