Asher and Jack were both the best EVER. I went in the store on Broadway to see if they were able to…read moreboost cars that may need jump starts. After checking out my vehicle I found out that that I needed AAA but then my cell phone died. Asher offered to call AAA for me and he went through all of the prompts for me.These two young men were very helpful, polite and patient with a senior citizen like myself. Then another co-worker who was off duty stopped by the store and was kind enough to offer to give me a jump start and he gave me his time and assistance. All of this took some time and it was a bit chilly outside in the cold but all three of them were still very polite and professional. At the end of the day I was very thankful for all of their help and and support and they made what could have been a very terrible experience a little easier and I felt very much at ease with the how things turned out. The world could use many more people just like you to make life a better place and you could teach people how to treat others who are having a rough day. Please give these three a raise, they really deserve it. Thank you. Best regards, Tracy Williams. Everett, Wa

Elsbeth was so helpful. Checked my battery and alternator voltage. Gave me a lot of helpful advice…read moreabout my car. I really appreciate it. Thank you so much.

Extremely rude to customers. Asked for a product and the store associate got angry and aggressive…read morewith me after I told him I need a different one because that one isn't going to work. Advanced auto is down the street

One of the good old school parts houses where the guys behind the counter know about parts.read more

Customer service is the best! I came in looking for a few detail items for my lexus. And I left…read moreamazed and grateful for the customer service I received from Joey. He replaced the light, which would have been difficult for me. Also, I told him I wanted to upgrade the look of my car, on a budget, so he suggested a few items. Its not every day, that you get good old fashioned customer service. I highly recommend this store for the people and the products.

Good selection and clean store…read more This store is not considered to be in the best part of town. They had what I needed to complete my project. Employees were very polite and they give military discounts. It is a quick in and out to finish some projects.

Bobby is the man! Not only is he easy going, no pressure when it came to selecting a battery, he…read moreswapped it out clean in minutes. Having this be my work truck and in a major hurry, without tooling for the truck, he was a major life saver

Today I dealt with a very rude and condescending person filling in at your South Everett location…read more His name is Jerome Woods. After being talked to with a complete lack of courtesy and professionalism and being blamed for having a bad experience and showing no accountability I asked for his manager. He went into the store and came back out and told me that based on my attitude the manager did not want to talk to me. I asked him for his name for my complaint and he told me he didn't have to give me that. I then called the number on the door for the manager and got the store. They told me the manager was gone for the day, this was less than a minute after being refused to talk to him. I was given the home store for Jerome. I called that store in Lynnwood and spoke to the manager there, Flavio who was very helpful, apologetic, and generally pleasant to talk to. Jerome needs some training in dealing with people and difficult situations. This is definitely not the way you want your customers treated. The fact that the manager refused to talk to me based on "how I acted in the store" is completely unfounded. I did get rude with Jerome in the parking lot only after he was rude and dismissive of me and my desire to file a complaint. Customer service is the cornerstone of retail and this experience will not only prevent me from ever using Autozone again but will also prompt me to very loudly and obtusely share the incredibly poor leadership and customer service that your company leaves in charge. The lack of accountability and deflection coupled with the bad attitude and lack of concern about your company's reputation should not be qualities found in your leadership. The store manager's unwillingness to discuss the situation has led to this message and the resulting reviews I'll be posting on multiple platforms. In a world where consumers have so many options it's a shame that you have leaders telling customers that their opinions don't matter and that they don't care about bad reviews.

I'm on edge with these guys... I've sent people here for parts and have had a lot of mixed feedback…read moreafter buying their parts. My personal experience was good with a headlight I needed for a car but horrible with a transmission... Long story short: I bought a 4l60e GM transmission for a customer's van that was missing all but 3 pan bolts and someone had broke off the filter screen. The transmission didn't work after installing the unit and filling it with fluid. After bringing it back to them they dropped it off at a transmission shop and the only thing they could come up with is that I installed the wrong filter kit. When I talked to the manager about the inspection the guy told me that I was going to be responsible for paying for the inspection. Last thing that happened was when dropping the transmission core off with them it took a good 45 minutes to get one of the staff off their ass to come out and fetch it from the back of my truck. They then took another hour to get me my core refund which they first tried to refund me in credit. Seth's final thoughts: Don't remove crucial pieces from parts you sell if you don't want to pay for an inspection later; only to reveal you shouldn't have removed it in the first place.

Read some reviews. I paid over the phn. One person said don't pay over the phn! I pray it's the…read moreright rim. Cause this really far for me to travel. Thought it was in Kent. Now I see it's past Shelton wa. Can I get a refund if I can't get that far? Signed disabled elder

This is the third time in the year I've lived here in Everett that this place not only had my…read moresolution, but had it either cheaper or same price as their competitors, with less hassle, friendlier service and more help. No more am I gonna try to stop somewhere on my way home. I'll just go here from now on. (It's closest to home anyway.) This time specifically thanks to John for getting me in and out with a new headlight and installed in less than ten min for under fifteen bucks. :)

I went to the O'REILLY's located at 6308 Evergreen Way in Everett, Wa. I entered the store and was…read morethe only customer. The first thing that hit me was the loud music playing inside. Not in English or Spanish, just something weird to my ears. I went to the back of the store to look at filters where an employee saw me. The employee quickly went to the front and turned down the music and changed it to music which was softer to listen too. I was unable to find a catalog book to find which filter I needed to purchase. I went up to the front desk and waited for several minutes waiting for an employee to assist me. As I know there is an Auto Zone about 2 blocks away, I left and purchased my filter there.

Took a modern radiator (aluminum) for a patch repair and was called back by an employee who stated…read more(can't do the repair). I'm sure repairing aluminum radiators is still be conducted around the USA but not at Performance Radiator in Everett, WA.

PLUS 5 MORE STARS = 10 STAR REVIEW…read more Performance Radiator in Everett has always been my go-to one stop shop for all things radiator. The manager Camilo and his amazing crew are always willing to help and go the extra mile to make sure that they find and locate the correct part and that the customer is satisfied with their purchase. I have worked with Camilo many times throughout the years purchasing different parts and radiators, and his service has always been above reproach. He is also very real, personable, and easy to work with, which is coming to be a rare quality not found everywhere in the customer service industry. In our ever-changing technological microwave fast-paced society, Camilo embodies that old-school, old-fashioned values, hard work, time-tested people focused service where the man or woman comes first in priority in an order, whether large or small. They do so much more than just radiators including A/C Condensers & Complete Air Conditioning Lines, Charge Air Coolers, Gas Tanks, Electric Fan Assemblies including Engine & A/C Cooling Fans, Heaters & Heater Cores, Automotive Lamps, Aluminum Race Radiators, Caps & Antifreeze, Side Mirrors, Tail Lamps, Fog Lights, Headlamps, and much more! If anyone reading this review is looking for an OEM radiator, or other related car parts pertaining to what Performance Radiator can sell, call Camilo and his crew right away @ (425) 252-7330 to get some pricing and to get your order rolling! They will help you with whatever you need or go the extra mile to make sure that you do find what you need. Stay focused and keep looking up!

I am an inexperienced car painter but I've been working and tinkering with cars for over 40 years…read more I'm not THAT old. I just started young. (That's what she said) My experience with auto shops and car people in general is many, not all, but many are very opionated and frankly, unpleasant to be around. I'm fortunate that I have found a few mechanics and other experts in auto repair and restoration who are neither. A friend recommended Wesco, I had been to their place in Everett once before, and though I tend to prefer to buy my stuff online from Eastwood and TP Tools, I needed a specific paint to match my son's car. A work buddy, a former professional car painter, (another non judgemental car guy thank God) told me Wesco would match the paint using the VIN and provide all the right supplies. I went in and was greeted by the lady who works there. Forgive me but I didn't get her name. She was the MOST pleasant, helpful, and knowledgeable person. Not once was she even REMOTELY judgy or have any attitude, which I've come to expect from some of the people on this business. She answered all my questions. Was uber patient and got me everything I needed. I highly recommend them, when I called back and had a couple questions the gentleman who answered was very helpful and when I went back in to get some parts the other gentleman was equally helpful. End result was my first car painted, a very happy son, and only mildly disappointed painter for not doing a better job!!

Paint was mixed just minutes after I spoke with Conrad about a phone order which allowed me to take…read moreadvantage of their weekly delivery schedule that very same day. That saved me a 60 mile round trip and was able to paint first thing the following morning. Great experience!

Overall good experience. Fair pricing and friendly service…read more I have purchased a hood for my Mazda6. Jim (owner) was friendly & helpful. Why not 5starts? I drove 2.5 hours in traffic one way to purchase a drivers seat . (no seat :( ) Jim was not able to find the seat in hes yard. (despite the seat been listed online) Overall good experience. Fair pricing and friendly service. CONS: I HIGHLY RECOMMEND: MAKE SURE THEY HAVE THE PARTS YOU NEED OTHERWISE YOU WILL WASTE YOUR TIME! (some parts listed online and mite not be there ones you get there)

I never thought i would find parts for my 85 Mazda until a friend recommended me here, the staff…read morewas very friendly, helpful and got me my parts right away at a great price!

Great customer service. And had my parts in stock! Everywhere had to special order my exhaust…read moregaskets. Napa for the win!

1st time stopping by and I asked if they had any fastener for a license plate for my vehicle. The…read moreresponse? "I don't knowwwwww. That's all we got (points at the wall). I proceed to ask, "ok, do you guys have a 1/4-20 screw or an M6 bolt?" The response again "I don't knowwwwww. Why don't you come back here and take a look?" I proceed to follow but stopped where it looks like only employees can go. The lady proceeds to head to the back as I waited. Then I hear "well the guy is supposed to come back with me, blah blah blah". I'm not sure if she's just having a bad day or what but, I recommend you find a different job. This job requires customer service (which you lack) and the knowledge of at least what the store sale and general automotive stuff. I'm not surprised about the other reviews 3 stars and lower.