I just have to say, the last time that me and my husband came here was a few days ago, and it truly had been years since I had eaten here last... but unless I have a good reason, I'll never be back again. Why? Mostly because I don't know who these people think they are, but some of their employees are outlandishly rude.
Sure, the food is fine I guess, nothing to write home about honestly. Surely nothing worth having to be spoken to like me and my husband were.
During the visit in question, we came through the drive through for a quick dinner. We didn't order anything extravagant, just two burger meals. We ended up having to pull up and wait for our food, as did the two orders ahead of us. We didn't complain though, and gladly pulled forward.
My husband smokes one of those big vape boxes that blows out a crazy amount of vapor, but he really isn't trying to be obnoxious and tries to be considerate of other people walking near. He's of course puffing away at it and just chatting with me, and he doesn't notice this elderly Culver's worker walking up with the order in front of us. So he blows some vape out his window and the wind catches it a little and some hits her as she walks by. My husband said "Oh, oops I didn't see her." And just left it at that, as it's really not a big deal, and he didn't do it on purpose.
So this old lady goes to walk away from the car in front of us and instead of going back in, she comes right up to our car window looking really ticked. She looks at my husband and demands to know what he's smoking. Wanting to know what cigarette he blew at her. And he showed her his vape device and said "Oh no, it's just this vaporizer box." And she says "But it still has nicotine in it doesn't it!?" And he confirmed it did have some, and she raised her eyebrows like she really got one over on him and says "Uh huh! That's what I thought!! You won't be blowing that thing at me again when I come out here!!!!" And looks completely pissed off and walks away.
We were totally floored and just sat there trying to laugh it off, not knowing what to do. Did she really just demand to my husband that he not "blow that thing at her when she comes back"?? Who does she think she is? All I could think is "this lady has some balls." She's supposed to be serving customers. She doesn't need to treat us like some ruffian millennials because she's old and thinks the world is out to get her and she's ageist against young people. It was an accident. Also, what does she think nicotine is going to do to her? Studies have proven that nicotine doesn't do anything to you, it's the other harmful chemicals in cigarettes that VAPE DOES NOT HAVE IN IT. She needs to read more.
I was determined to get her name when she came back with our order so I could report her. When I saw her coming I leaned forward with my phone out to catch a glimpse of her name tag, and if I remember correctly her name is Carol or something. I don't know if she realized how shitty she was before or saw me looking at her, because she then was very polite and told us to have a great night with a big smile and a wave, so then I felt bad and just let it go.
The food was fine, and really it could have been an okay experience if it weren't for little miss old entitled Carol thinking she can get aggressive with customers. Would she talk to a family like that, or maybe an elderly couple?? Or does she just hate millennials? I think the latter. Shame on you Culver's. read more