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    Milk Jar - Bridgewater Falls

    3.9 (13 reviews)
    Closed 12:00 pm - 8:30 PM

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    MILK JAR - BRIDGEWATER FALLS ATMOSPHERE

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    Lousy boba cup.

    The drinks are good however... the cups that is being used are not the regular boba cups. You're suppose to be able flip it over and shake to mix the drinks. Now you can't with the flimsy cup and top. They need to use the the original boba cups for the drinks.

    Mango Oolong Tea
    Gina P.

    I enjoy stopping by here for a tea whenever I am in the area! Teas are super fresh and not too sweet. My favorites are the strawberry oolong and mango oolong! Parking is easy, inside is cute (love the idea of the photo wall), and staff is efficient with making my tea. There is something for everyone!

    a menu on the wall
    David B.

    Nestled in the Bridgewater Falls shopping complex between the US Marines Recruiting Station and PearleVision Eye Center, this new novel business knows how to MILK a demographic and prime location. But what's the scoop, you ask? Here's the [boba] tea... My family and I were eager to try MILK JAR and sample their rolled ice cream delights. But, these frosty creations come with a price tag that could make a cow leap over the moon. We coughed up a hefty $20.99 for three small cups of ice-milk stuff, generously sprinkled with the likes of Fruity Pebbles and Cinnamon Toast Crunch. Now, I'm not one to milk it, but that's utterly overpriced. While we were eating our rolled ice milk and cereal thingies, a family of three came in to order what they dubbed the "Cereal Killer" specials. These poor souls shelled out $5.60 each for a combination of popular cereals, dry-mixed into a sealed bowl. Now, THAT would have brought out the tiger in me! And guess what? They even received a separate bottle of grocery store milk, poured into another sealed container, as if pouring your own milk has become a luxurious service. They walked away with a bag full of single-use plastic bowls and bottles for a grand total of $16.80. How are you going to eat that on-the-go? Not to mention it's June in Ohio and when you spill it in your car (and for that price)--I'd even cry over THAT spilled milk! I almost snapped, crackled, and POPPED! Maybe they were literally cuckoo for Cocoa Puffs? The struggle is real. Now let's talk tea. This boba tea trend has taken the US by storm, leaving many like me scratching our heads like confused clowns juggling watermelons. Personally, I struggle to wrap my mind around the appeal of overspiced and savory drinks with tapioca fish eyes bobbing about. But hey, to each their own! I mean, when I was in college I thought Jagermeister tasted good. So Whatevs. What's my final verdict on Milk Jar? As a self-proclaimed cereal connoisseur who can devour a salad bowl of Fruity Pebbles at 2 a.m. with a soup ladle, I can appreciate the concept. However, when it comes to forking over a fortune for lackluster ice cream, puzzling milk-pouring experiences, and a side dish of environmental guilt, I won't be moo-ving my way back anytime soon. Three stars for the yummy boxed cereal and the good time writing this review. However, if you're an unabashed Milk Jar aficionado, wear your JAR-HEAD status with pride! Just remember to double-check the door when your crew designs those snazzy t-shirts. Trust me, one wrong step to the left and you might find yourself on a different kind of adventure!

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    6 months ago

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    3 years ago

    Wonderful service. Ceylon black tea with a milk cap & strawberrry popping boba has been my favorite order!

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    Milk Jar Café

    Milk Jar Café

    4.5
    (77 reviews)
    7.6 mi

    I Iove my tea. I stopped while on the road and searching Yelp for tea places nearby. This came up…read moreso went to check them out. I ordered a tea and want to say I drank it before I got out of the lot. It was tasty and refreshing. I could have had more. Will be back when in the area. Service was good overall. They had steady traffic. You can park in in the lot so no an issue and the environment was good. I was in and out so not sure what it's like to stay in and drink.

    Inconsistent Customer Service Compared to Other Milk Jar Locations!!!…read more I could have given the Tylersville Road, West Chester location 5 stars, but because of two disappointing experiences, I'm giving it 3 stars. I've been to several Milk Jar locations around Cincinnati, and unfortunately this has been the only one where I've had this issue. My first visit to this location was great. A female staff member made my Dirty Ceylon Boba exactly as I requested--with light ice--and it was delicious. That's why I came back. However, my second and third visits were completely different. Both times, the only employee working was a male staff member, and he refused to make the drink with light ice. He insisted he could only prepare it with the "recommended" amount of ice, which he explained, the cup would be about half full of ice. Since I was in a hurry during my second visit, I accepted it. Unfortunately, the drink literally tasted like dirty water instead of the rich, flavorful Dirty Ceylon Boba I had enjoyed on my first visit. When I returned for the third time, I again requested light ice, and he refused, saying store policy required the Dirty Ceylon Boba to be made with half a cup of ice. I explained that I regularly order the same drink with light ice at five other Milk Jar locations without any issues. He asked which locations they were, and after I listed them, he responded that those stores should also be following the policy. I then asked where customers could read this policy, and he pointed to a sheet of paper taped to his computer monitor--something customers cannot even see. I explained that accommodating simple requests like light ice is common practice at many restaurants and coffee shops and is part of good customer service. Only after a lengthy discussion did he agree to make it with less ice, and even then he seemed reluctant. He still added more ice than I requested, and I had to ask him to remove more ice and add more tea before it matched what I had originally asked for. What I don't understand is why this location is so inflexible when every other Milk Jar location--including this same location on my first visit--had no problem honoring the exact same request. If this is truly a company-wide policy, then it should be applied consistently across all stores. If it isn't, then this location is creating an inconsistent customer experience. To be fair, once the drink was finally made with light ice, the Dirty Ceylon Boba tasted excellent--rich, flavorful, and exactly how I know it should taste. The issue wasn't the drink; it was the customer service and the unwillingness to accommodate a reasonable customer request. Unfortunately, because of these experiences, I won't be returning to this location. I'll continue visiting the other Milk Jar locations that consistently provide both great drinks and excellent customer service.

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    Milk Jar Café
    Large Dirty Milk Boba ($6.50)
    Large Dirty Milk Boba ($6.50)
    Milk Jar Café

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    Milk Jar - Bridgewater Falls - bubbletea - Updated August 2026

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